Airtel Complaints & Reviews

Hi AIRTEL Team,

I checked your Airtel website today and recharged Rs 399 plan(1.4Gb date+ unlimited calls for 84 days)However when I recharged it gave me same plan with only 1Gb data per day...I rechecked from the website however its still showing me the same plan..Please provide the same plan as mentioned on your website. As its fraud as per SECTION 415, 421-424 & 420 OF INDIAN PENAL COURT. I am attaching the screenshot of the plan offered on the website. I'm lodging a leagal complaint in TRAI & Delhi High court as well as well, Will soon, share the legal complaint number as well .

ICON value added service from Airtel is activated on mobile without any prior notification or approval from my side.
This service is renewed automatically after 7 days. I got a message from Airtel on 18th May, saying that this service is activated on my mobile and they deducted Rs.35.
I came to know this on 29th as I haven't seen that message.
The service automatically renewed on 25th May and another 24 rupees deducted from my balance.
Airtel has not taken any permission from me to activate this and renew it.
When I called customer care on 29th, they said amount cannot be refunded as it must be done within 24 hours.

On 13th May, I have called the airtel customer care to inquire about international call package for France. The executive told me about two package which weren't quite what was I looking for and did not opt for any. However, a package of 2999 was activated on 17th May without my knowledge and consent and the consequence of which I have my bill amount rising to 4000 for this month. Second thing, I did not use my phone for incoming or outgoing or internet throughout my travel from 14 to 20th then on what basis I am being charged 4000 for May month.
I don't expect airtel to cheat their customers like that and not willing to pay for this scam.

Hi, my customer id for my airtel dth is [protected]-001. Every if i recharge after the disconnection date, they are charging 15 rupees. Mine is prepaid connection. If the last day exceeded, they will disconnect. So, there should not be any charge. If it is post paid connection, i can agree that because they will provide service even after the last payment date but in the case of prepaid connection, it is not applicable. It's up to user wish whether he do recharge or not. He can do recharge at anytime and use the prepaid connection. When i called customer service they said that they have it in terms and conditions but i could not get the details about late fee even in google. How can a common man get to know when they take the connection

Sir, this is my landline number:[protected], and i currently have a plan of 1299 in my account, but you had to give a bonus data of 1000gb for this pack!!!, so the bonus data will be redeemed to my account right?, be i plan on using the bonus data for now, i am not paying untill i completely use all of my bonus data too, reply soon, and most of all i received a call from some random number claiming to be one of your executives, saying that there is no bonus data included in my broadband data plan!!!, if so then why did you cheat me into buying your broadband plan!!!, if you guys are honest then by any means provide me my bonus data!!!, or else you are acting just like a fraud!

It is my second time that i am complaining against poor network of airtel. There has been no action taken and our office is still facing the problem of no wi-fi (Internet) connection. We tried to reach to customer service executive but even they are not interested and is casually handling the situation. It's really horrible service of airtel. After paying full amount. It is o[censored]seless and people are not cooperative. From last 4days we are facing the same problem. Please take strict action against airtel.

I was given a promise to get airtel wifi dongle in lieu of tata docomo dongle and all my documents were taken.

I have submitted all documents like adhaar.

Needful verifications also done by april 10.
Sms also given from airtel stating that i will receive the new dongle from airtel.

However till date i have not received the dongle. I have the sim but the dongle exchange has not been done.

[protected] i have been using this number for past 7 yrs.. Now im out of country for past 6 months so i couldnt use the number.. Airtel has given the number to somebody without informing through mail or notification to my address. My every work has linked with that number.. Till yesterday i was using that number for whats app. Do something needful for me please

I have recharged to my mobile rc 449 but the amount was not reflected in the airtel app and no message from the airtel. So i have waited for 1 day even though its not reflected so i have recharged after a day with amount 448. It was succeeded and reflected as soon as recharge done. But when i am asking airtel its saying 449 and 448 both are done. If 449 was done why your app is not reflecting it.
Because o[censored]sing airtel app as reference i lost 449 rupees. So, i hate airtel for doing such worst kind of things and i want to port out.

I got message on my no.[protected] that sports video pack has been activated for which rs.70.00 has been detucted from my account and this has haapened twice. I need to stop this kind of services and refund of the detucted amount. If i will not be provided the proper refund and stoppage of service i will take action on such harrasment for the whole liability will be on the company.

I travelled to the us on april 28th. During my travel i have picked up matrix card for my international calling. Airtel has activated international roaming - incoming calls free option with rs. 3999 as monthly charge.

Airtel has not notified me about activating the roaming charges on my account. Total bill amount came upto rs. 5.195.

From the time i have discovered about wrong charge, i have started calling...

I am using airtel number from past 5years. But somehow from last few days facing network issues and worst services. Recently, my account is debited with 300inr for the service i did not opt fo (Whatsmob service). It's getting activated and renewed again n again on my mobile number without my knowledge.
Please stop this service on my number and refund the amount for last 2 months. I don't even know what this service is about!!!

Hi sir/madam,
My airtel prepaid number is [protected].
For past 3 months am facing a problem in outgoing calls and sms.
Not even a single call or sms is going for me. Call gets disconnected immediately after dial-in i visited nearly 4 to 5 airtel customer service centre they are not able to fix my problem. I tried sim swapping for 3 times still issue persist. Could you please fix this problem for me. It would be great if you resolve my problem asap.
Attached a video for reference.

Regards,
Sundar r

I recharged my airtel number with 499 rs through my airtel app the recharge was unsucceful money got debited from my bank account the company isnt refunding my money back and there is no transaction history for failed transaction in my airtel app. Again i tried recharging through phonepay there also the same problem
Airtel has become the worst network

Hi sir/mam,

I did a recharge through airtel app for rs.399 today (29/05/2018) to a wrong number: [protected] instead of recharging the right number: [protected]. Can you please help me in reverting the recharge from the wrong number to the correct number: [protected] for the same amount 399.

Trans id:[protected].

Please do the needful.

Thanks,
Anitha. R

Respected sir,
I recharged my airtel prepaid number [protected] on 27/05/18. Since it was a special recharge they transferred that balance to some dedicated account and not the main account. And when i called the customer support helpline, they refused to transfer that balance to my main account saying that this is not possible. Since, i am already having my number recharged with unlimited plan of 399 for 84 days which will expire on 19 august 2018, i cannot use those rs. 440 of my dedicated account that are going to expire on 9 june 2018. Upon calling, the customer care executive just repeat the words "we told you about the details and benefits of your plan, thank you for being with airtel".
I request you to pay attention towards my problem and find a solution because rs. 440 is a quite expensive for me.

I got a message in the early morning at 4.59 am from aa-airsep:

[ mobistore service has been activated @ rs 70.0 for 7 day (S). Txn id sxxxxxxxxxx, service will be renewed after validity expiry. To use, click http://mobistore.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789 ]

I did not activate any kind of service nor i did subscribe to any service. Please overlook the issue and refund my money rs 70.0 back to my account

I have loaded money to airtel wallet with rs8700 and i taken 6700 by online card option but i cannot withdraw remaining 2000 by any option in airtel wallet.
I am getting error that your bank has detained the transaction while using online card.
They are cheating and costumer care is of no use and they are not solving it.

Wallet number-[protected]

Hi,

Despite so many communications, i receive a auto email that my number is disabled.
My and my wife's numbers are linked to adhaar card and they had balance in them. How can a number be disconnected without any intimation.

It would be helpful if you can enable my number. All my work in bank and other places is stuck as this is my linked number

Thanks
Chinmay

Numbers:
[protected] - chinmay banerjee
[protected] - prabhjot kaur

I am sheel kumar verma, residing at jodhpur h. No 17 e / 56, my airtel sim mobile no [protected] got theft tonight. 28/5/2018 at jodhpur. Details are as follows

This is to inform you that i have been the victim of theft and got injured tonight when i was returning from pali at 10:35 pm. I was waiting for my taxi at basni bridge which comes towards aiims hospital just after i dropped down from rajasthan roadways bus (Rsrtc) returining from my pali tour. While walking towards the bridge i have been impounded by 3 boys came all of the sudden on a bike, they extorted my mobile along with emergency charger plugged to it and my purse with money 3870/- (Having pan card, atm card hdfc & icici bank credit card too of icici bank) and also started fighting when i opposed them. Then i screamed around for help a motorbiker stopped and rushed to help me out by the time the ran away on their bike quickly. I could not be able to notice their number of bike but i went to near by basni police station and lodged f. I. R. I need to go again in morning and complete the process along with the original mobile bill to trace my mobile's location

Yours sincerely
Sheel k verma
Alternate no [protected]