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Updated: Jun 10, 2026
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A
ashukur05
from Kavali, Andhra Pradesh
May 29, 2018
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I have nearly 2k in Airtel freehit winnings and redeem option is unavailable from nearly 3 weeks.

Previously it was working fine but due to bad network of Airtel it got stuck and since then the redeem option has turned black and i can't get the money to my paytm account.

I have emailed them many times and each they say we issue sent to technical team but at the end of the day the problem persists.

Please help me out so I can get the winning amount.

now these people even stopped replying to the customers mails.

now the airtel icon has disappeared from the airtel tv app and with it the winning amount has been disappeared.

the have given the deadline as june 14th but now this has happened.

please take action against such irresponsible people
Airtel customer support has been notified about the posted complaint.
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    D
    Dakshbhati
    from Delhi, Delhi
    May 29, 2018
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    Address: 201005

    I was offered a plan for my landline no. Under which it was told that i will pe provided with broadband connection of 16mbps and 100 gb data under same rental as previous. But after installation i was provided with only 2mbps speed and 50 gb data. When i contacted your airtel engineer he told me to call 121 and request upgrade to 16mbps free of cost. Telephone no. On which i called your engineer is[protected]. After which i called 121 and registered my complain and then my plan was changed to 799 rental without asking me. Now i want you to either dicontinue my connection or change my rental to previous one.
    Airtel customer support has been notified about the posted complaint.
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      S
      Sumonb959
      May 29, 2018
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      Address: Kolkata, West Bengal, 700019

      I got my airtel number in april, with post paid plan of rs 299, and international roaming pack of 149.

      In my bills however, i am receiving an extra charge of rs. 649 every month under the heading "international roaming daily limit pack [protected]@ 649 with ul incoming nrc". It is written that it is a one time charge, however the charge is there on all the bills on every month.

      As i am currently abroad, i called customer service, only to be told they cannot help me as i am abroad.

      Please help!
      Airtel customer support has been notified about the posted complaint.
      View replies
      How to reopen airtel account
      Reply
      Sir/madam
      please send me call detail this number.
      Reply
      Hi,
      I need to attend meetings regularly and I am not able make calls to AT &T toll free. It is saying you are not authorized to make this call. I have attended meeting from my number earlier. It is very annoying. Please resolve this soon.
      Reply
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        P
        Pushp Khanna
        from Delhi, Delhi
        May 29, 2018
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        Address: New Delhi, Delhi, 110005

        Sir
        I ashwani khanna from delhi issued this airtel number [protected] as my work official number. The purpose was to deliever text messages to my clients but do to some technical error at your side no texts messages were able to deliver only the i messages were delivered. I had registered many complaints regarding it as my complaints weren’t solved by you executives i did my work through whatsapp and now the bill generated is approx rs 12000
        Please revert as soon as possible
        Airtel customer support has been notified about the posted complaint.
        View replies
        My phone number is [protected], I've got subscribed to LIFESTYLE DRESSING-ROOM without my knowledge. ₹50 has been deducted from my main balance.
        This is very irresponsible on your part.
        How could you just mark me subscribed even i have done nothing.
        Very ridiculous
        I request to resolve the issue ASAP, or else I assure you that I give up Airtel.
        Reply
        I am boycotting ur [censored] useless network.. m serious about it i am an old customer of your service but nowadays its the worst network on this planet.. i recharged using 448but all i get is poor network and lag while playing online games.. and ur network.. go to hell
        Reply
        Today I have replaced my Airtel Sim which seems to have corrupted.
        Your mobile store uttarpara representative charged RS 40/-
        Whether it was legitimate or not
        Madhusudan Chatterjee
        [protected]
        Reply
        My number is activated with mobistore on[[protected]] at 4.53am txn id s[S[protected]] and deducted balance of rs 70. Neither of which i didn't activated. I stopped these services by sending msgs but i want my deducted balance to be credited to my prepaid balance. Kindly do the needful. Thank you.
        Reply
        My home address is 3367/f 13th main Indiranagar, opposite national public school.
        There is poor network, constant call drops and voice breakage
        We have made several complaints to Airtel but there is no solution
        The signal is poor and it is a real nightmare to make or receive calls
        Reply
        I am Sivakumar
        My mobile no [protected]
        Airtel — mobistore activated and 70 rupees deducted without my subscription
        Please return my balance.
        Reply
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          S
          sharad.mishra
          May 29, 2018
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          Address: 110030
          Website: AIRTEL.in

          Hi AIRTEL Team,

          I checked your Airtel website today and recharged Rs 399 plan(1.4Gb date+ unlimited calls for 84 days)However when I recharged it gave me same plan with only 1Gb data per day...I rechecked from the website however its still showing me the same plan..Please provide the same plan as mentioned on your website. As its fraud as per SECTION 415, 421-424 & 420 OF INDIAN PENAL COURT. I am attaching the screenshot of the plan offered on the website. I'm lodging a leagal complaint in TRAI & Delhi High court as well as well, Will soon, share the legal complaint number as well .
          Airtel customer support has been notified about the posted complaint.
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            R
            Rforrushikeshk
            from Mumbai, Maharashtra
            May 29, 2018
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            ICON value added service from Airtel is activated on mobile without any prior notification or approval from my side.
            This service is renewed automatically after 7 days. I got a message from Airtel on 18th May, saying that this service is activated on my mobile and they deducted Rs.35.
            I came to know this on 29th as I haven't seen that message.
            The service automatically renewed on 25th May and another 24 rupees deducted from my balance.
            Airtel has not taken any permission from me to activate this and renew it.
            When I called customer care on 29th, they said amount cannot be refunded as it must be done within 24 hours.
            Airtel customer support has been notified about the posted complaint.
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              P
              Preeti Tanwani
              from Bengaluru, Karnataka
              May 29, 2018
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              Address: Bangalore, Karnataka, 560075

              On 13th May, I have called the airtel customer care to inquire about international call package for France. The executive told me about two package which weren't quite what was I looking for and did not opt for any. However, a package of 2999 was activated on 17th May without my knowledge and consent and the consequence of which I have my bill amount rising to 4000 for this month. Second thing, I did not use my phone for incoming or outgoing or internet throughout my travel from 14 to 20th then on what basis I am being charged 4000 for May month.
              I don't expect airtel to cheat their customers like that and not willing to pay for this scam.
              Airtel customer support has been notified about the posted complaint.
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                S
                srig83819
                from Hyderabad, Telangana
                May 29, 2018
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                Address: Karimnagar, Andhra Pradesh, 505460

                Hi, my customer id for my airtel dth is [protected]-001. Every if i recharge after the disconnection date, they are charging 15 rupees. Mine is prepaid connection. If the last day exceeded, they will disconnect. So, there should not be any charge. If it is post paid connection, i can agree that because they will provide service even after the last payment date but in the case of prepaid connection, it is not applicable. It's up to user wish whether he do recharge or not. He can do recharge at anytime and use the prepaid connection. When i called customer service they said that they have it in terms and conditions but i could not get the details about late fee even in google. How can a common man get to know when they take the connection
                Airtel customer support has been notified about the posted complaint.
                View replies
                I have recharged my mobile([protected]) through net banking Rs.499 on 24th May 2018 and i received SMS also showing Amount Rs.499.online recharge (Ref#[protected]. the Data Package not activated.

                kindly do the needful

                Thanks
                Bahurudeen
                Reply
                Trusting al your new advertisements I recharged for 4G spending 500 . I was using Jjio net so far.
                I really regret for switching over Airtel network now. The internet often goes off to 2g. Don't say my phone is 2g k. My phone is 4g.
                But your network is worst.

                ...
                Reply
                I want my airtel pement bank ace diactivebecouse i have bajaj emi card soiwant my ac
                Reply
                Although I haven't opted for gamesuit and video and fungames services, airtel have been deducting my main balance without my permission. And it's not for the first time this is happening. I want my main balance to be refunded.
                Reply
                I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], February and march two months kindly send on my email id is [protected]@gmail.com

                thanking you

                regards
                Ashok kumar S
                Reply
                Phone number is [protected] this number is everthing not working
                company name is STAR DESDINATION MANAGEMENT COMPANY PVT
                call us mr. sridhar cell [protected]
                Reply
                Airtel has deducted 150 rupees from my mobile balance. They say I have choose this service. But I never did that. Is there any chance of getting my money back.
                Reply
                When I use airtel 4g internet that not work with good speed, very poor
                Reply
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                  D
                  D.L. Tejas
                  from Bengaluru, Karnataka
                  May 29, 2018
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                  Address: 560001

                  Sir, this is my landline number:[protected], and i currently have a plan of 1299 in my account, but you had to give a bonus data of 1000gb for this pack!!!, so the bonus data will be redeemed to my account right?, be i plan on using the bonus data for now, i am not paying untill i completely use all of my bonus data too, reply soon, and most of all i received a call from some random number claiming to be one of your executives, saying that there is no bonus data included in my broadband data plan!!!, if so then why did you cheat me into buying your broadband plan!!!, if you guys are honest then by any means provide me my bonus data!!!, or else you are acting just like a fraud!
                  Airtel customer support has been notified about the posted complaint.
                  View replies
                  Sir/Madam,

                  I am holding a Airtel prepaid SIM No. [protected], but unfortunately my mobile has been stolen on way. You are requested to block my above SIM to avoid misuse of my data and SIM.

                  I shall be grateful to you for this act.

                  Thanking you,
                  Reply
                  kmahara's reply, May 24, 2018
                  My husband Shri H.S. Mahara is holding a SIM 9871257540 which has been stolen on way. You are requested to block his SIM nO. 9871257540 at the earliest so that misuse of data and number can be avoided.

                  Thanks,

                  Kanta Mahara
                  During few days I was facing internet problem(slow speed))...it was 4g but it given speed 32-40kb/sec...this was disappointed me...plz give me frequent suggestions...plz
                  .
                  Reply
                  I am even unable to send whatsapp text.
                  airtel is providing unsatisfactory internet as well as calling services.
                  poor network.
                  4G unsupportable.
                  i am much more disappointed
                  Reply
                  I have cancelled ECS from my side two months ago but still they are charging and aprt from that my bank was charging for bounce as the amount was not in the bank . i have explained hell lot of times to both (bank and airtel ) . no one is caring, .
                  Reply
                  Sir due to my fault I have done a wrong recharge for my customer
                  Customer number :-[protected]
                  Wrong amount :-148
                  Right amount :-149
                  Transaction id :-[protected]
                  Retailer demo number :-[protected]
                  So please reverse it sir, please
                  Reply
                  On 12 .03.2018 I have recharged to airtel for Rs.399+10=409/- for 70 days but now net is not working also incoming and outgoing is not available .It did not worked for 2 days.So please solve the problem immediately.my mobile no:[protected]
                  Reply
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                    S
                    Sheerupa
                    from Kolkata, West Bengal
                    May 29, 2018
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                    Address: Kolkata, West Bengal, 700045

                    It is my second time that i am complaining against poor network of airtel. There has been no action taken and our office is still facing the problem of no wi-fi (Internet) connection. We tried to reach to customer service executive but even they are not interested and is casually handling the situation. It's really horrible service of airtel. After paying full amount. It is o[censored]seless and people are not cooperative. From last 4days we are facing the same problem. Please take strict action against airtel.
                    Airtel customer support has been notified about the posted complaint.
                    View replies
                    I stay in Bangalore 6th cross kagadassapaura road. I hardly can use internet at day and evening time. Only after 11:30 at night I get some speed. Whats the point in recharging with 400 bucks every month when I can't use it. The internet is not even slow. It just stops.
                    Reply
                    We have airtel costmer since 6year, now days here no internet in our location
                    Reply
                    Dear sir I m not available in India I m live in abroad before 5 month and not options online decativa connection so plz close my postpaid connection my no.[protected].
                    Reply
                    My account (phone [protected]) has about 125 GB of balance data left in my account. I am on a plan with 2GB daily data. But the speed is pathetic. It gives me mostly less than 50 KB/Sec!
                    Reply
                    Dear sir

                    my aadhar card link in to the already bank. but aadhaar card is inactive airtel payment bank
                    pl.aadhar card activated
                    my home branch. central bank of india ifsc code cbin 0281884
                    mo. numbar [protected] your accaunt holdar mame ghanshyam suresh fise

                    pl. resolve my problem. immibaghply
                    Reply
                    WO advertising karts ho TV pe, , WO ladki aati hai aur bolti hai, , SAHI CHUNo sab fekte ho tum log airtel is fastest networks SAB JOOT BOLTE HO ...I WILL PORT MY NO BEKKAR AIRTEL
                    Reply
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                      S
                      suchi chawla
                      from Mumbai, Maharashtra
                      May 29, 2018
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                      Address: Mumbai City, Maharashtra, 400083
                      Website: www.airtel.in

                      I was given a promise to get airtel wifi dongle in lieu of tata docomo dongle and all my documents were taken.

                      I have submitted all documents like adhaar.

                      Needful verifications also done by april 10.
                      Sms also given from airtel stating that i will receive the new dongle from airtel.

                      However till date i have not received the dongle. I have the sim but the dongle exchange has not been done.
                      Airtel customer support has been notified about the posted complaint.
                      View replies
                      Rs.90/- deducted from my account for gaanakhazana without my approval pl.refund the amount
                      Reply
                      So many times Airtel prepaid has deducted my balance of almost Rs 50 and this time Rs 32. If I don't keep unlimited recharge these people intentionally deduct my balance. I didn't even know where to complaint
                      Reply
                      Sir
                      My Sim [protected] Name Mukesh Loyal
                      I Lost My Sim In March 2018 In Location Of Nagaur Raj.
                      Now I Can Call On It 1st May And I See That It's Call Waiting
                      Now I Will Get It Duplicate Sim
                      But I Want To Know Call Detail of 2 Months Of It
                      Please give Me Call Detail
                      Mukesh Loyal
                      [protected] Is My Other Number Same Docoment
                      Reply
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                        R
                        rustedwheelsrider
                        May 29, 2018
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                        Address: 625532

                        [protected] i have been using this number for past 7 yrs.. Now im out of country for past 6 months so i couldnt use the number.. Airtel has given the number to somebody without informing through mail or notification to my address. My every work has linked with that number.. Till yesterday i was using that number for whats app. Do something needful for me please
                        Airtel customer support has been notified about the posted complaint.
                        View replies
                        Broadband is not working solve is as soon as possible.
                        Reply
                        I have lost my sim in my house.
                        Tried very to find it. So block my sim card ASAP.
                        Reply
                        Hi,

                        From my balance with out any subscription rs 10 deducted for some Mobistore per day.. I am not availed for this, so please refund the amount to my account. I hope this will be solved at the earliest.

                        Regards
                        SUHEBULLA khan
                        Reply
                        Sir I have mistakly make a recharge on a wrong no and not able to reverse it
                        Wrongno [protected]
                        Transition id D[protected]
                        Amy 448
                        Correct no [protected]
                        Reply
                        My phone which uses an airtel 4g connection and used in Kolkata is being tapped by my employer to listen in to my private conversions.

                        Please guide me where should I lodge my complaint?
                        Reply
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                          V
                          varma1001
                          from Hyderabad, Telangana
                          May 29, 2018
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                          I have recharged to my mobile rc 449 but the amount was not reflected in the airtel app and no message from the airtel. So i have waited for 1 day even though its not reflected so i have recharged after a day with amount 448. It was succeeded and reflected as soon as recharge done. But when i am asking airtel its saying 449 and 448 both are done. If 449 was done why your app is not reflecting it.
                          Because o[censored]sing airtel app as reference i lost 449 rupees. So, i hate airtel for doing such worst kind of things and i want to port out.
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          Maire kotka card se atomatick 449 debit hua hai kis cheez ka hua plzz cradit amount 449 my kotak cradit card maire card se avedh trantion q Hua bhai Hua bhai cards mai rtn send
                          Reply
                          No voice is clear and call disconnected many times at my home address E -1/125 CHITRKOOT VAISHALI NAGAR JAIPUR
                          Reply
                          Went to the airtel store in green park to sort out the issue. But callous staff. Waited for ever for a 8 minute queue
                          Reply
                          I intrested pls call me [protected]
                          Reply
                          Ration of internet speed 2g, some time 3g, not 4g
                          Your advertisement is good but better improve your internet service else sell your company like Aircel, very worst network i ever see airtel
                          Reply
                          Ganpath Kumar's reply, May 23, 2018
                          I add screen shot of my mobile see the speed of internet I activate daily 2gb 4g network but it worst than 2g
                          In our office airtel broadband conections is very poor sometimes the connections is not available so pls cure this problem very soon
                          Reply
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                            I
                            Indra Dental Clinic
                            from Bithur, Uttar Pradesh
                            May 29, 2018
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                            Address: 226020

                            I got message on my no.[protected] that sports video pack has been activated for which rs.70.00 has been detucted from my account and this has haapened twice. I need to stop this kind of services and refund of the detucted amount. If i will not be provided the proper refund and stoppage of service i will take action on such harrasment for the whole liability will be on the company.
                            Airtel customer support has been notified about the posted complaint.
                            May 29, 2018
                            Updated by Indra Dental Clinic                             I have attached the screenshot of the message notified with activation of service and amount detucted.

                            View replies
                            One of your customers representative abused me by making personal call and msg .
                            Reply
                            Dear sir
                            I am mr.sourav my mobile number [protected] I'm using airtel 4g som but this network very bad & poor iam not satisfied this network plz recovery my airtel network so I using either i stop the network ...
                            Your fethfully
                            Sourav Mahaldar
                            Reply
                            We have done airtel online recharge of Rs. 448/- received recharge failed message and but amount has been deducted from my credit card account.
                            reference no is[protected]
                            Reply
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                              A
                              ackanth
                              from Bengaluru, Karnataka
                              May 29, 2018
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                              wrong billing - international roaming

                              Address: Bangalore, Karnataka, 560075

                              I travelled to the us on april 28th. During my travel i have picked up matrix card for my international calling. Airtel has activated international roaming - incoming calls free option with rs. 3999 as monthly charge.

                              Airtel has not notified me about activating the roaming charges on my account. Total bill amount came upto rs. 5.195.

                              From the time i have discovered about wrong charge, i have started calling...
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                              P
                              Prabhheet
                              from Bengaluru, Karnataka
                              May 29, 2018
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                              Address: 560037

                              I am using airtel number from past 5years. But somehow from last few days facing network issues and worst services. Recently, my account is debited with 300inr for the service i did not opt fo (Whatsmob service). It's getting activated and renewed again n again on my mobile number without my knowledge.
                              Please stop this service on my number and refund the amount for last 2 months. I don't even know what this service is about!!!
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Sundar Ravichandran
                                from Kangayam, Tamil Nadu
                                May 29, 2018
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                                Address: 641043

                                Hi sir/madam,
                                My airtel prepaid number is [protected].
                                For past 3 months am facing a problem in outgoing calls and sms.
                                Not even a single call or sms is going for me. Call gets disconnected immediately after dial-in i visited nearly 4 to 5 airtel customer service centre they are not able to fix my problem. I tried sim swapping for 3 times still issue persist. Could you please fix this problem for me. It would be great if you resolve my problem asap.
                                Attached a video for reference.

                                Regards,
                                Sundar r
                                +1 videos
                                Airtel customer support has been notified about the posted complaint.
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                                  B
                                  Bhuvan Tej Mandava
                                  from Singarayakonda, Andhra Pradesh
                                  May 29, 2018
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                                  Address: Krishna, Andhra Pradesh, 520010
                                  Website: Airtel.in

                                  I recharged my airtel number with 499 rs through my airtel app the recharge was unsucceful money got debited from my bank account the company isnt refunding my money back and there is no transaction history for failed transaction in my airtel app. Again i tried recharging through phonepay there also the same problem
                                  Airtel has become the worst network
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Anitha Bregitta
                                    from Delhi, Delhi
                                    May 29, 2018
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                                    Address: Chennai, Tamil Nadu, 600051

                                    Hi sir/mam,

                                    I did a recharge through airtel app for rs.399 today (29/05/2018) to a wrong number: [protected] instead of recharging the right number: [protected]. Can you please help me in reverting the recharge from the wrong number to the correct number: [protected] for the same amount 399.

                                    Trans id:[protected].

                                    Please do the needful.

                                    Thanks,
                                    Anitha. R
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      Ashwanipathak6096
                                      from Jaipur, Rajasthan
                                      May 29, 2018
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                                      Respected sir,
                                      I recharged my airtel prepaid number [protected] on 27/05/18. Since it was a special recharge they transferred that balance to some dedicated account and not the main account. And when i called the customer support helpline, they refused to transfer that balance to my main account saying that this is not possible. Since, i am already having my number recharged with unlimited plan of 399 for 84 days which will expire on 19 august 2018, i cannot use those rs. 440 of my dedicated account that are going to expire on 9 june 2018. Upon calling, the customer care executive just repeat the words "we told you about the details and benefits of your plan, thank you for being with airtel".
                                      I request you to pay attention towards my problem and find a solution because rs. 440 is a quite expensive for me.
                                      Airtel customer support has been notified about the posted complaint.
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