Airtel Complaints & Reviews

I apply a number portability idea to airtel, Idea provide a upc code and i apply it proper guideline, my portability was rejected due to aadhar link failed this is a cause and another cause was upc code was mismatch both cause informe by airtel side by male, which one is true i don't know .but i doubt some mishappening is don on airtel data base .both male send by airtel, i discuss the airtel appellate authority i told please send the upc code which was provided by me but the intentionally not mention to her male i attach both male .on this matter i complain it on national gravence forem her complain No is DOTEL/E/2018/13360.

On[protected], i have paid rs.98/- for recharging of airtel data to my mob no.[protected] through online banking from hdfc, bangalore. The amount of rs.98/- was deducted from the account, but it was not recharged hence on[protected], i have visited the airtel office situated at shivananda circle, bangalore and they denied to resolve the issue, hence requested to resolve the issue and kindly direct them to recharge of rs.98/- and damages available as per law in the interest of justice.

I have received an sms from airtel, on 27 may at 4:08 am, saying that some fitonza has been activated for one week and rs. 35/- has been charged to me, and that i could stop it by following some process if i wanted. Since i have never made any such request why should airtel have the right to charge me money unilaterally and then make me go through the hassle of this unwanted, and unsought, service. This unilateral thrusting of services and then charging money from the unwilling consumer is open cheating. Airtel seems to have done it to others too. They must stop this harassment immediately and refund any amounts deducted for this service, unless someone specifically asks for it.

Every month for the last 15 - 18 months i have been getting charged 4 times the rate as approved by my bill plan for international calls. I have escalated this matter multiple times, practically every month since last april and the problem still exists. After some follow ups, i received refund for some of the extra billing. But the problem persists, and the customer service representatives are rude and completely ignorant of the problem. Every month i need to call the customer service desk and once again explain the entire problem to a new person. Never can you possibly speak to the same executive - not even at their so called "appellate" level. I am close to pulling my hair out due to this.

I sincerely hope someone with a conscience at airtel is seeing this and will come back on this.

Dear concern,

i am a existing postpaid user of airtel, my no is [protected], and i have gone through your retailer to change my plan to CUG and your representative has converted my post to prepaid and now i am help less to get again post paid as he is not responding any way.his name is Javed and airtel office address is Tandalja-sunpharma road near SBI.

I am not able to use service due to prepaid conversion.

Unauthorised debit from pre-paid balance for whatsmob - i have not subscribed to this or anything else. (http://202.174.122.12:8085/airtelwap/actnotify. Php)

18th april 2018 first deduction of rs 35/- for 10 days
28 april 2018 renewed for 30 days rs 150/-.
24 may 2018 rs 15/- debited for 3 days
28 may 2018 rs 150/- was debited for 30 days
Total - rs 350/- +

Please refund amount

Hi team,

I got an issue with airtel 995 recharge. I got such an issue that i wish to leave airtel and look for some other provider. This is not the way of dealing with a customer. I, as a customer request to improve your process and re-define it.

Initially, a month back or so. I donot remember the date exactly. I called to customer care for 995 recharge and as per suggestions, i have done the recharge. And i thought airtel is giving me nice offers. But, after this recharge, my problems started in bulk.

In my airtel app, i use to see the data balance, how many days remaining in this recharge and all those stuff. After 995 recharge, nothing is being displayed. I called to customer care and updated my issue. Later on, i got update like this - "as this is new recharge value, looks like system is not upgraded accordingly. We raise this issue with our backend team and make this corrected. I felt very happy and after 3 days or so, i was able to view the recharge amount and also remaining days like 360 or so.

Since few days, i was unable to view those in my airtel app. And i am in assumption that i may get alert or notification if my usage is high on data. As far as i remember, i didn't see any notification like that. I was seriously trying internet since morning, but it is not being connected. It was not being connected. And i was totally failed to use internet as i was using this airtel network. I failed because there was no notification or alert. And i started browsing continuously. And i got a notification like below which looks very irrelevant to me. And when i used the option"*121*11#". It directed me for offers but not my usage. (Refer to image 1)

Notification"data usage alert: you have used 10mb data from your main account. For info on data packs, dial *121*11#"

If my airtel app shows me my usage as before, i wouldn't have wasted my internet usage. Instead, i would have used my wifi.

Additional to this - customer care agents & supervisor.

Previous supervisor/agent updated me that i would see my usage in airtel app directly. And i was fixed to that and use to monitor that. Suddenly, it was gone one day. I am not sure why this has happened. No notification to me on this.

Recent supervisor, he is guiding me another process on how to check data balance. If this correct, why previous agent/supervisor mis-guided me? If previous agent/supervisor said correctly, why recent agent (Das) mis-guided me? Further, he agreed that there is no process of raising complaint on previous agent/supervisor (Whom a customer speaks). There should be some process defined for raising complaint on such issues. Why it was not there?

And today (23 - may - 2018 12:18 pm) spoke with swathi n. Just listen to this recording. Airtel will be knowing how they are responding to the customers. This is not the first time for me.

Additional to this: connecting customer care calls

For connecting these calls, we need to strive for long waits. It would be a minimum of 30 minutes to connect to customer care. And again that is chargeable. Is this the way airtel treats their customers?

Its not matter of 36/-. Its the time and belief on airtel. I was using the same number since 2009. We are in 2018 now. Its almost 9 years. I never changed my number nor requested for some porting options. Still, airtel is playing with customers like me.

I am mehul shekhada and i use [protected] airtel postpaid number for around 4 year.

I frequently face speed issue at my home. Today is worst speed i notice.

Before some day i complained about speed but not get any action on this objection.

Here i attached some screenshots for your reference. You are claming with ookla that the airtel is india's fastest network. So look this screenshot and accept reality.

Hello,

My name is brijesh chauhan, airtel dth customer id - [protected].

I want to disconnect the connection and get the refund as the connection is not working since 8th may 2018.

I have created 9 requests for the same so far, but no action or update.

Request numbers and date

8/may/[protected]Request closed without any resolution)
16/may/[protected]Request closed without any resolution)
17/may/[protected]Request closed without any resolution)
21/may/[protected]Request closed without any resolution)
23/may/[protected]Request closed without any resolution)
23/may/[protected]Open)
25/may/[protected]Open)

I am using airtel from 2000 on it&c dept of the then government.
I am holding the distinction of helping bharti airtel during its early days in establishing it's service network all over ap.
We in it&c were responsible for providing major share of government connections.
Everything was done in good faith.
I am now struggling to change my mobile connection on to my name after 11 years of my retirement.
It's not being considered on lame excuses even after submitting necessary permission/no objection from government.
I need the connection on my name for better operability.
I have been keeping the concerned trai authorities posted.
If i don't get complaince i am prepared to escalate it to any level besides stopping my payments for the first time since 2000.

I am facing worst 4g speed in my area. Where your network shows excellent but speed is upto 2.2 to 4.4 bps. Yes it's bps. Please do the needful at earliest as i am fed up of this.
Hope to see response soon.
My user area is at umbergaon town dist valsad. Pincode 396170.in this area signal comes as excellent but speed is not as given in 4g. It's like 2g experience.

I used online recharge from my mothers bank account and it failed to recharge but detected the money i tried 3 times for ₹199 pack all the three times it detected but failed now i need that ₹597 please just refund that full money or active 199 pack for my number and refund 398 to my mother's account please kindly inform about this problem and when this will be solved
My mobile number [protected]
Thank you

TO,
BHARTI AIRTEL LIMITED
CIN NO. L74899DL1995PLC070609
Bharti Crescent 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi DL 110070 IN

We would like to bring your kind attention to the fact that Bharti Airtel Limited having Corporate Identification Number is (CIN) L74899DL1995PLC070609 and its registration number is 70609. Its Email address is compliance.officer(at)bharti.in and its registered address is Bharti Crescent 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi DL 110070 INDIA has failed to refund an amount of Rs. 7974/- within 60 days from the date of disconnection of our Corporate Broadband Services in the name of Best IT World India Private Limited, Guwahati, LogicalID/Circuit Id is :[protected]/BWOR-ILP-001, & our Customer Account No. 70616497 against our full and final settlement with Bharti Airtel Limited.

As per TRAI Guidelines all Telecom Operators are mandatorily required to REFUND any amount lying with themselves within 60 days of disconnection of services failing to which THEY HAVE TO PAY THE AMOUNT WITH AN INTEREST OF 10% p.a FOR THE ENTIRE DELAYED PERIOD OF REFUND. BUT IT HAS TAKEN BHARTI AIRTEL LIMITED FULL 719 DAYS (APPROXIMATELY 2 YEARS) TO REFUND OUR FINAL SETTLEMENT AMOUNT that too without any INTEREST for the delayed period as per TRAI Guidelines and rules. Bharti Airtel has not followed TRAI Guidelines and has been found in NEGLIGENT IN RENDERING SERVICES in our case.

So, we request you to take appropriate actions on this against Bharti Airtel Limited who has been found NEGLIGENT in rendering services to us which has caused huge problems/damages caused for our business including Financial Loss & Mental Harassment because of the delayed payment and non payment of Interest for the delayed refund. Our day to day business has been hampered due to allocation of human resources to make appropriate mails and follow ups for getting the refund from Bharti Airtel Limited.

We want Bharti Airtel Limited to compensate us with

1) The amount of Interest as per TRAI Guidelines for the delayed payment made to us which has taken nearly 2 years. and

2) Compensation due to problems/damages caused for our business including Financial Loss & Mental Harassment because of the delayed payment and non payment of Interest for the delayed refund. Our day to day business has been hampered due to allocation of human resources to make appropriate mails and follow ups for getting the refund from Bharti Airtel Limited.

Hope the concerned department will take appropriate actions on our urgent matter.

On 15/02/2018 11:09 PM, Asha Kanta Sharma wrote:

Dear Concerned Officials,

We would like to bring your kind attention to the fact that Bharti Airtel Limited having Corporate Identification Number is (CIN) L74899DL1995PLC070609 and its registration number is 70609. Its Email address is compliance.officer(at)bharti.in and its registered address is Bharti Crescent 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi DL 110070 INDIA has failed to refund an amount of Rs. 7974/- within 60 days from the date of disconnection of our Corporate Broadband Services in the name of Best IT World India Private Limited, Guwahati, LogicalID/Circuit Id is :[protected]/BWOR-ILP-001, & our Customer Account No. 70616497 against our full and final settlement with Bharti Airtel Limited.

As per TRAI Guidelines all Telecom Operators are mandatorily required to REFUND any amount lying with themselves within 60 days of disconnection of services failing to which THEY HAVE TO PAY THE AMOUNT WITH AN INTEREST OF 10% p.a FOR THE ENTIRE DELAYED PERIOD OF REFUND. BUT IT HAS TAKEN BHARTI AIRTEL LIMITED FULL 719 DAYS (APPROXIMATELY 2 YEARS) TO REFUND OUR FINAL SETTLEMENT AMOUNT that too without any INTEREST for the delayed period as per TRAI Guidelines and rules. Bharti Airtel has not followed TRAI Guidelines and has been found in NEGLIGENT IN RENDERING SERVICES in our case.

So, we request you to take appropriate actions on this against Bharti Airtel Limited who has been found NEGLIGENT in rendering services to us which has caused huge problems/damages caused for our business including Financial Loss & Mental Harassment because of the delayed payment and non payment of Interest for the delayed refund. Our day to day business has been hampered due to allocation of human resources to make appropriate mails and follow ups for getting the refund from Bharti Airtel Limited.

We want Bharti Airtel Limited to compensate us with

1) The amount of Interest as per TRAI Guidelines for the delayed payment made to us which has taken nearly 2 years. and

2) Compensation due to problems/damages caused for our business including Financial Loss & Mental Harassment because of the delayed payment and non payment of Interest for the delayed refund. Our day to day business has been hampered due to allocation of human resources to make appropriate mails and follow ups for getting the refund from Bharti Airtel Limited.

Hope the concerned department will take appropriate actions on our urgent matter.
On[protected]:48, Asha Kanta Sharma wrote:

Hi, Bharti Airtel Limited,

We would like to update you all that our problem is still not RESOLVED which is going to have 2 years now pertaining to REFUND of Rs. 7, 974/- against Full and Final Settlement of Account in regards to disconnection of our Corporate Broadband connection in the name of Best IT World (India) Private Limited, Guwahati, LogicalID/Circuit Id is :[protected]/BWOR-ILP-001, & our Customer Account No. 70616497.

We had mailed to several Bharti Airtel Officials several times and also had telephonic discussion mANY TIMEs but NO RESPONSE AND NO ACTION is taken at all which is going to complete 2 years now.

1. Are your people working on our issue in spite of mailing since last 2 years ?

2. What is the problem you people are facing in returning our money ?

3. Who is going to compensate us on Loss of Interest amount on those money which are still lying with Bharti Airtel Limited since last 2 years ?

4. Why your inefficient team is not able to resolve this issue and no manager from your team is ready to take accountability to fix it ?

5. Is Bharti Airtel Limited facing any scarcity of fund since last 2 years because of which it was/is not possible to return the money ?

Let us know your final decision on our refund request which will guide our future course of action in this regards.

-------- Forwarded Message --------
Subject: Re: Fwd: Fwd: Fwd: Re: Full & Final Settlement Request - Best IT World India Private Limited.
Date: Thu, 9 Feb 2017 17:29:30 +0530
From: Asha Kanta Sharma
Organization: Best IT World India Private Limited
To: [protected]@IN.AIRTEL.COM, iBALL Parakash Agarwal, data.[protected]@in.airtel.com, collection.[protected]@airtelworld.com, datasupport, [protected]@in.airtel.com, NESA1 DATASUPPORT, service.[protected]@airtelworld.com, [protected]@IN.AIRTEL.COM, NODALOFFICER.[protected]@IN.AIRTEL.COM

On[protected]:23, Asha Kanta Sharma wrote:

Dear Concerned s,

Requesting you to kindly settle our account and Refund Rs. 7, 974/-.

The connection is in the name of Best IT World (India) Private Limited, Guwahati, LogicalID/Circuit Id is :[protected]/BWOR-ILP-001, & our Customer Account No. 70616497.

IT HAS BEEN MORE THAN 2 YEARS ASKING FOR FULL AND FINAL SETTLEMENT OF OUR ACCOUNT.

-------- Forwarded Message --------
Subject: Fwd: Fwd: Re: Full & Final Settlement Request - Best IT World India Private Limited.
Date: Fri, 25 Mar 2016 20:10:41 +0530
From: Asha Kanta Sharma
Organization: Best IT World (India) Private Limited
To: [protected]@in.airtel.com, collection.[protected]@airtelworld.com, NESA1 DATASUPPORT, datasupport, data.[protected]@in.airtel.com, service.[protected]@airtelworld.com

Gentle Reminder...3

It has been more than 3 months still the refund is pending to be settled from your end...

Pls clear the same...

-------- Forwarded Message --------
Subject: Fwd: Re: Full & Final Settlement Request - Best IT World India Private Limited.
Date: Mon, 29 Feb 2016 12:25:47 +0530
From: Asha Kanta Sharma
Organization: Best IT World (India) Private Limited
To: [protected]@in.airtel.com, collection.[protected]@airtelworld.com
CC: Parakash Agarwal, Sorvesh Prakash, swapan.[protected]@iball.co.in

Gentle Reminder...2

It has been more than 2 months still the refund is pending to be settled from your end...

Pls get pending cleared on urgent basis. Thanks

-------- Forwarded Message --------
Subject: Re: Full & Final Settlement Request - Best IT World India Private Limited.
Date: Fri, 22 Jan 2016 12:11:13 +0530
From: Asha Kanta Sharma
Organization: Best IT World (India) Private Limited
To: collection.[protected]@airtelworld.com, Jitendra.[protected]@airtel.com, [protected]@in.airtel.com, Raja.[protected]@airtel.com, riaz.[protected]@airtel.com, a_kaushik.[protected]@airtel.com

Gentle Reminder...1

On 17-Dec-15 6:29 PM, Asha Kanta Sharma wrote:
Dear Concerned s,

Requesting you to kindly settle our account and Refund Rs. 7, 974/- in our below Axis Bank Account.

The connection is in the name of Best IT World (India) Private Limited, Guwahati, LogicalID/Circuit Id is :[protected]/BWOR-ILP-001, & our Customer Account No. 70616497.

Thanks

On 15-Dec-15 11:43 AM, Swapan wrote:

FYI



From: data.[protected]@in.airtel.com [mailto:data.[protected]@in.airtel.com]
Sent: Monday, December 14, 2015 8:39 PM
To: swapan.[protected]@iball.co.in
Subject: Bharti Airtel Invoice for Data Services



Namaste!



Please find attached your latest invoice for data services.



Do get in touch with your collection/account manager in order to acknowledge receipt of this invoice.



Appreciate your early settlement for the same.



Warm Regards,

Data Billing - Bharti Airtel Limited



P.S. Please do not reply to this system-generated mail.



This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

--
With Regards,
Mr. Asha Kanta Sharma (Ashok)
Senior Accounts Executive
Best IT World (India) Private Limited
1st Floor, L L Tower, Tarun Nagar, Main Road,
G.S. Road, Guwahati - 781005, Assam.
Mobile No. +[protected] / +[protected]
Official E-Mail:- asha.[protected]@iball.co.in
Personal E-Mail:- [protected]@yahoo.co.in

Disclaimer
The information contained in this email and any attachments transmitted
with it are confidential and/or privileged material and intended solely
for the use only to whom they are addressed. If you have received this email
in error, please notify the sender and delete it from the system. The email
may contain confidential and private information or information relating
to “Best IT World India Pvt Ltd.” Any unauthorized Distribution, or copying
of this communication and the attachments in any manner, is strictly prohibited
and actionable at law. We do not guarantee the security of any information transmitted
through email and are not liable for any interception, corruption or delays. Anyone
communicating with us by email accepts the risks of email communications and their
consequences.

--
With Regards,
Mr. Asha Kanta Sharma (Ashok)
Senior Accounts Executive
Best IT World (India) Private Limited
1st Floor, L L Tower, Tarun Nagar, Main Road,
G.S. Road, Guwahati - 781005, Assam.
Mobile No. +[protected] / +[protected]
Official E-Mail:- asha.[protected]@iball.co.in
Personal E-Mail:- [protected]@yahoo.co.in

Disclaimer
The information contained in this email and any attachments transmitted
with it are confidential and/or privileged material and intended solely
for the use only to whom they are addressed. If you have received this email
in error, please notify the sender and delete it from the system. The email
may contain confidential and private information or information relating
to “Best IT World India Pvt Ltd.” Any unauthorized Distribution, or copying
of this communication and the attachments in any manner, is strictly prohibited
and actionable at law. We do not guarantee the security of any information transmitted
through email and are not liable for any interception, corruption or delays. Anyone
communicating with us by email accepts the risks of email communications and their
consequences.

--
Mr. Asha Kanta Sharma
Senior Accounts Executive
L: Guwahati - Assam.
O: +[protected] M: +[protected]
W: WWW.iBall.co.in

Disclaimer
The information contained in this email and any attachments transmitted
with it are confidential and/or privileged material and intended solely
for the use only to whom they are addressed. If you have received this email
in error, please notify the sender and delete it from the system. The email
may contain confidential and private information or information relating
to “Best IT World India Pvt Ltd.” Any unauthorized Distribution, or copying
of this communication and the attachments in any manner, is strictly prohibited
and actionable at law. We do not guarantee the security of any information transmitted
through email and are not liable for any interception, corruption or delays. Anyone
communicating with us by email accepts the risks of email communications and their
consequences.

--
Mr. Asha Kanta Sharma
Accounts Executive
L: Guwahati - Assam.
O: +[protected] M: +[protected]
W: WWW.iBall.co.in

Disclaimer
The information contained in this email and any attachments transmitted
with it are confidential and/or privileged material and intended solely
for the use only to whom they are addressed. If you have received this email
in error, please notify the sender and delete it from the system. The email
may contain confidential and private information or information relating
to “Best IT World India Pvt Ltd.” Any unauthorized Distribution, or copying
of this communication and the attachments in any manner, is strictly prohibited
and actionable at law. We do not guarantee the security of any information transmitted
through email and are not liable for any interception, corruption or delays. Anyone
communicating with us by email accepts the risks of email communications and their
consequences.

--
Mr. Asha Kanta Sharma
Executive - Accounts & Finance
Best IT World India Private Limited
L: Guwahati - Assam
O: +[protected]
W: WWW.iBall.co.in
Email ID: asha.[protected]@iball.co.in

--
Mr. Asha Kanta Sharma
Executive - Accounts & Finance
Best IT World India Private Limited
L: Guwahati - Assam
O: +[protected]
W: WWW.iBall.co.in
Email ID: asha.[protected]@iball.co.in
--
Thanking You,
Mr. Asha Kanta Sharma
Executive - Accounts & Finance
Best IT World India Private Limited
L: Guwahati - Assam
O: +[protected]
W: WWW.iBall.co.in
Email ID: asha.[protected]@iball.co.in

--
Thanking You,
Mr. Asha Kanta Sharma
Senior Executive - Accounts & Finance
Best IT World India Private Limited
1st Floor, LL Tower, Tarun Nagar,
G. S. Road, Guwahati 781005, Assam
L: Guwahati - Assam
O: +[protected]
W: WWW.iBall.co.in
Email ID: asha.[protected]@iball.co.in

--
With Best Regards,
Mr. Asha Kanta Sharma
Senior Executive: Accounts and Finance
Best IT World India Private Limited
1st Floor, LL Tower, Tarun Nagar,
GS Road, Guwahati 781005, Assam, India
+[protected]
+[protected]

@airtel #airtel @airtel_presence
@airtelindia #airtelislooting #airtelisworst
#WorstNetwork #FakePromises #SayNoToAirtel
@DoT_India #Trouble_with_Airtel #scam
#AirtelSucks #BoycottAirtel #boycott #Airtel ####

I have done recharge of my phone using debit card through airtel app of amount worrh rs 399 on my mobike no.

The transaction is not successful but money is deducted from my aacount.
I have talked with airtel custome care 2 times but they are delaying it by saying that please wait you will recieve refund.

Iwant my money back please help me.

Please refund my money.

Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 399.0 and txn id[protected] has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/ef9b4429s

I bought international roaming plan for ₹2998 yesterday before travelling and it has not been activated on my number yet. And they have deducted all my balance plus i have no number to reach airtel customer care from greece. So basically i am stuck in greece woth no balance and no mobile number.

My number is [protected].

What is wrong with airtel why do i have to suffer everytime i opt there services?

Most pathetic service providers they have become.

Mobile no : [protected]
I applied for a airtel secure claim on 11/05/2018. Because of slight display screen crack on right side top edge of the screen.

Airtel secure team picked up my phone on around 20th may for repair purpose. And they delivered it to there samsung service partner.

After 2 days i got a call from airtel secure team that your phone is having local display (They said they get info from there samsung service center).

I informed them that it is not local and previously screen was changed from authorize service center only, they said they need a bill as a proof if i can provide a bill issue will be cleared and device will be repaired.
(They just wanted that phone should be repaired from authorize service center only).

On around 22nd or 23rd may within 15 hours i provided them the bill which was in my home town.

Also i called samsung india for confirmation regarding parts are all genuine or not they said everything is genuine please contact airtel's samsung service center for confirmation.

I took out number of airtel;'s partner samsung service center (Where airtel delevered my phone) i called them and ask why are you saying my part is local???

So he informed me that they never said any part is local to airtel team they just need bill of previous overhauling to confirm from there side that previous work done is authorize.

He also said please ask your airtel team to contact us back again they are in some confusion and this phone has to be repaired claim will be accepted as all parts are genuine.

I never get call from airtel secure concerned team again.
I called 121, 198, tried nodal team (More then 50 times) of tamil nadu so many times but no one helped. Rajesh, abhijeet, lincy some floor supervisor always keep on saying that concerned team will call me but no one ever called.

Suddenly one day 25th may i got a auto generated mail that my claim has been denied without giving me any reason or calling me.
Airtel team didn't even contacted me or there service partner for confirmation.
Suddenly i received a my phone from them via courier on 26th may 2018.

I opened my phone and saw that my phone screen is now broken from totally opposite side also and frame is also damaged because of improper opening using some hard sharp thing
My phone battery is loose (Shaking inside the phone)
And my phone is not even closed from back side properly using proper sealent.
They have totally ruined my phone which cost rupees 65000 only 7 to 8 month old.
I need help i need my phone to be repaired or renewed by them as they have damaged my phone from other side screen, battery loose, panel is damaged.

I have un-boxing photographs also the moment i opened it. Courier delivery timings m all record of call logs and mails and photographs before giving phone and after receiving phone. Which i am attaching with proper labels. If some one can help it will be appreciated.

Please find attached photos
Before giving to airtel there was only on small crack on display on right side top edge.
After receiving phone from airtel left side screen damage (Hole) panel scratches and small dent, also back panel not fixed properly and battery i shaking in my phone like a toy. Kindly check video also.

Best regards
Astitva sharma

For the past 2 days i am not able to use airtel 3g/4g services from my residence. I am able to connect but no data is received. It was working fine for the past 2 months, but it stopped working on friday night. I am only able to use 2g services from my residence. There is no problem with my setting as i am able to use 4g services from other places. Nor is there any connectivity problems due to me being indoors, as i was not able to use 4g/3g even from the roof. And even from my room i get 5 bars for tower strength. This is clearly a problem with the tower nearest to my residence. I have complained about this to customer care thrice, but the # seated there only come back with templated response and are not even willing to acknowledge that there is a problem. However, i am stuck with airtel for now, as i had recharged for 3 months out of which 1 month still remains. This is my last recourse and i am hoping somebody from airtel takes notice and resolves the issue.
[protected]

Airtel — data on roaming not working
27 may 2018
Submit a complaint
I recharged my airtel number [protected] with 399 pack, its madhya pradesh's sim. When i came to maharashtra data is not coming even if i connect to data roaming services, please resolve my issues. I also checked the apn settings but they are all correct. When ever i come to maharashtra i am not able to use the internet on roaming is that airtels fault or the sims fault. Its not the phone fault because i used jio also on data roaming but only for airtel its not working, so i hope this problem would be resolved quickly.

Thrice a time my airtel transaction got failured and didn't get that refunded too. I made the recharge payments through my sbi account which also notified saying the amount got debited but the amount didn't get added to my airtel recharge...
One on
27-05-18: rs.219
01-05-18: rs.499
28-02-18:rs.200
These all are offer packs for airtel talktime.. But got unsuccessful..
I made the payment through airtel app but i now feel unsecured to make any recharge to my phone.. I expect the amounts paid by me get refunded to my sbi account.. By the company airtel.

Dear sir,
My name is joshi k george. Number: [protected]
Its about one message got from you yesterday 26.05.18 saying "your adhar id has been registered by"reliance jio infocomm limited" for two numbers. Sir how its happening? Without my permission how its happened? I have given my adhar number to airtel company only. Let me go for legal action. Plz cancel my adhar numbers added to those two numbers. [protected], [protected].
Why this reliance company is doing such way? I am anxious and afraid.