Airtel Complaints & Reviews

Dear sir i have a airtel dth tv connection with account no [protected]. I was doing a recharge on my connection by airtel website i was given a special offer by company to recharge with 4261 along with details "pay for 10 months and get 60 days free". After i done the recharge i got message that your account is valid only for 8 months with expiry date 21st jan 2019. The company has offered the scheme for 12 months and instead giving it for 8 months which is a loot for me as i would have never done such big recharge. I called the customer care where the staff had no idea about the recharge plans and had just one answer we cant help you nor can we take complaint of the issue and asked me to pay more amount to get the benefits. I even asked them to refund the entire amount so even they denied for the same. Pls help me in this issue and punish these fraudulent activities where they loot customers money and then deny all the schemes and plans

Yesterday i bought a new airtel sim. They said it would be activated in 10 minutes, but until now i didn't activated yet. I checked all the possible ways like changing the sim slots, checking the sim settings and even i changed mobile, but it didn't activated and my mobile number is [protected] can you please suggest a solution to this situation so i have to activate my sim

Last two days i cannot make a call and message. But i receive my incoming calls. I already complain about it. Customer care give some instruction and i followed it but there is no improvement. They said visit near airtel store and i visited, they provide duplicate sim but same problem arise. Again i contact customer care but there is no response from customer care. Please rectify my problem as soon as possible.

My airtel mobile number [protected] while recharging for rs. 50/- i found after a second the entire recharge amount has been deducted without any reason. I request you to please delete any additional i. E. Truecaller or any sight, i just want only mobile talk. I request you to please delete if any additional facility given by you with immediate effect.

Jagannathan pillai
[protected]

Hi team,

It's been more than 12 times and 6 days, i have been through lots of trouble only doing follow up for 4g network access for my number:[protected].

Moreover i have visited airtel office several times and raised 3 complaints for this.

The airtel customer care executive and floor mangers are extremely uneducated and not up to the mark.
So many false promises and assurances made me very unhappy.

I feel the brand name and customer support are inversely proposal.

Everytime i call, they provide me assurance of resolving the issues in 24/48 hrs its been 6 days am fed off.

Moreover i got calls from 4 people yesterday for the same but no one got back after that.

Compaint numbers:[protected], 85463319

I have all the call recordings which can prove how dumb these executives are.

In my current month bill i see that ive been charged for 78 international sms which ive absolutely no clue of sending. These messages appear to be to the same international number:[protected] which in unknown to me. The messages have been sent multiple times on days.
I'd raised a complaint via the local airtel store in pondicherry (Mg road) on 14th may 2018. Till date this hasnt been resolved.

I got a sms in the morning from at-airinf telling 70 rs deducted from my balance:

[ thanks for choosing mobistore on your airtel mobile. You have been charged rs 70.0 for 7 days. A/c balance rs... At 00:35. To deactivate, call or sms stop to 155223]

I did not activate any kind of service nor i did subscribe to any service. Please overlook the issue and refund my money rs 70.0 back to my account and refrain from doing such illegal activity in future.

I recently ported my number from vodafone to airtel. I was told that it would take 7-8 days buy in 3 days, my vodafone sim started showing zero network signal and so i put my new airtel sim in. I recieved a message saying that my services were being updated and that i should restart my phone. I did so and then i saw that my network signal was gone. Now i am stuck with no signal. I need help. Asap.

Hi,
I need to attend meetings regularly and I am not able make calls to AT &T toll free. It is saying you are not authorized to make this call. I have attended meeting from my number earlier. It is very annoying. Please resolve this soon. I have noticed tgat this happens while I am on 4G network. Whenever I downgraded to 3G or 2G, I am abke to make the call. Please fix this glitch....

Dear sir, i am Rajasekhar, cell no [protected] Airtel, i am not activated "super shop", but it is activated in my cell and rs 99 deducted on the spot, what is this, why are doing such illegal works, i am using air tel since 20 years.. please return my money.., on 24 may 2018 at 7 :36 am it is activated.it is like this
"Thanks forvchoosing SUPER STORE on your Airtel Mobil. you have been charged Rs 99.0 for 30 days.A/c balance
:Rs 5.at 07:36.To deactivate, call orSMS STOP to 155223.
Iam tried to talk with customer care, but it not supported.I visited distributer,
they are also tried to talk with customer care center, they are not succeeded.

I'm a postpaid customer of airtel my number is [protected] and my monthly bill is approx 1000+ and which i pay every month regularly. It is to bring to the kind notice that if the network and data issues are not fixed i shall discontinue to pay the bill and immediately port out. Airtel will held responsible for my pending or due bills and i shall not pay at any circumstance. If this issue continue, i shall file a case in consumer court for the losses which incurred to me due to network and data issues in-spite of paying hefty bills.

I went to airtel store located in vaishali nagar (Amrapali circle) to convert the postpaid number to prepaid for my father. I took all the documents required along with the photocopy of id proof duly signed by my father. While entering the store i asked the person at token desk whether my request can be processed here. I told him it is my father's sim card and he said it can be done and gave me the token.
After waiting in the queue, when i finally went to the service desk, the staff there told me that it's not possible and i need to bring my father along. Firstly, this was in itself a mistake. I should have been denied at the token counter so that my time would not have been wasted.
These people took it to next level when the head (Lady) of the store mocked at me. This head-lady was not even wearing her name-tag and refused to tell me her name. This incidence took place on 24th may 2018 at around 7:30 pm. The lady was wearing a white shirt and had specs. I felt really insulted. I request the company to take appropriate action so that she does not treat other customers like this. I never expected this from airtel!

Dear sir,
I am living in jaynagar, district: madhubani, state: bihar.pin:847226 Sir currently i am facing issue regarding network quality of airtel in my area.i am unable to call.or whenever call get connect is disconnect in 1, 2 min several times i talked with customer care but problem is still continue.my phone number is [removed] please solve the issue
Regards
[name removed]
Email id: [protected]@gmail.com
Ph:[removed]

I wanted a broadband connection from airtel so i raised the request online so they asked to make an online payment of 500 so i did Using CAF NO.[protected] on 28 april
SO I have made the payment but later it was informed that feasibilty is not there in my locality so they will refund me, now my amount is not yet refund as i have also mailed the payment screnshot as well, but tgere was no response from airtel kindly help me

I made a payment for new connection from sunil in thane west, i was promised a connection the next day. I had to make my workers wait two days as sunil told me the connection will be done from the back of the shop. The next day sunil came with another member of staff and said the connection can not be made from the back it has to be made from the front. My workers already sealed the back because sunil said could not be done from back. Then another engineer came today and said he has to take it from the back and i have to open my whole back ceiling pop and plaster.

It's been 3 months since i register for porting to airtel. I even get the UPC code and with all the documents i have given to airtel office retailer. But still my sim is not get activated. On February 26 i have submitted all the documents to airtel office. But after 1 months i get msg in my alternative no that your documents has been uploaded. After that i didn't get any msg regarding activation. So i went to the airtel office and asked them then they said you new airtel sim had some problem so you have to change it. Then they given me the new airtel sim and asked to resubmit all the documents. They even take my old aircel sim. But still my no is not activated. I even tried to call customer care but i can't find any option to talk directly with them. Please help me i really want to retain my old sim.

Today i got a sms from airtel regarding glamourzone service activation and my balance of rs. 25/- was deducted. I never opted for these services. Airtel is a blood sucking company after so much complaints their is no such action or amout reversal from them... I really think that one should port to another provider, government should really need to take firm actions in this manner.

Dear sir,

I have online recharged for my mobile no. [protected] today. Tran id[protected] is generated for future reference and in my bank account balance was also debited through net banking. But recharge was not done successfully. I had purchased the pack for 28 days worth rs. 249. Kindly ensure that that the recharge is done successfully.

Your faithfully
Prerna sood

My mobile number is registered under dnd service still i am getting unnecessary calls despite blocking the numbers. If i am supposed to get these call s then what is the use of your sham dnd service?

That's a useless argument that complaint is short, it provides my concerns in appreciate way. So please process the issue as soon as possible.
Regards.

Dear airtel officers,
This is dr. Hema, from bangalore, currently working as a visiting scientist at durban university, south africa.
I took rs.6999 roaming plan on 13th april, but my sim was blocked by you on 2nd of may although it was 1 month plan.
Agian i extended my plan for another month thinking that i will get service till june. But again sim is blocked.
I am unable to trace any information about who is using my data.
But i need to contact my people in banglore till june 1st.

How a female can manage in a different country where there is no airtel connection?

Will you restart my services?

Dr. Hema