Airtel Complaints & Reviews

This is to mention that my mother mrs mira ghosh was having the airtei mobile prepaid connection with number [protected]. Due to her demise i went to airtel office of city centre1, salt lake, kolkata two months back to transfer the number in my name (Rimi biswas). I was informed from the office that for name transfer the plan has to be changed to post paid plan and i need to carry on the plan minimum for 5 months for getting converted to prepaid again. Though initially i was not convinced but ultimately under their influence agreed to shift to the post paid plan as suggested by a counter sales man for which i need to pay rs349/month and getting the facility o[censored]nlimited call.
Now i have received sms few days back that i have been charged rs791.71 for last two months which does not match the according to the above mentioned plan explained to me. Out going call facility was stopped. Yesterday (23.5.18) i again went to the above mentioned airtel office for converting it to prepaid plan. Then they told me that i need to pay rs797 as outstanding to get converted to prepaid plan. I paid the amount immediately. Then surprisingly i received another sms immediately for paying rs 200 more which they told from above mentioned office as rental fee from 3.5.18 to 23.5.18. They again advised me to pay that rs.200 on spot for converting to prepaid plan. I did the payment immediately as advised by them but surprisingly they refused to give any bill or receipt or details against the above two payments i made. Then i received the sms that my request for converting the plan to prepaid has been accepted and from city centre 1 office they confirmed that it will be done within 4 working days. Adding to my surprise after coming back to home i got sms from customer care acknowledging the receiving of payments of two above mentioned amounts and also advised me to pay rs220.29p more as due to continue with the procedure. Under this circumstances i would request you to disconnect my line with immediate effect (24.5.2018) since i dont want to continue with airtel services any more. Moreover until and unless i get bill details with proper receipt for the above mentioned payments i made and proper bill details for the amount due i am unable to pay any amount further.
Kindly discontinue my line with immediate effect (24.5.2018).
Yesterday my case was handled by ms suparna pal.
Looking forward for your valuable cooperation.

Hi.
I added a no to my airtel postpaid connection after a call from your executive. The no added was a pre paid no. And it was to be chnaged to a post paid no. Now its been more than a month the sim card has not been delivered to me. There has been no follow up from your office. I had to call your office every time to ask when will the sim card be delivered. I have faced a lot of inconvience because i could not use my no. And above that i had to buy another sim card. How is this issue going to be resolved. I want to discontinue with the new scheme as well as i want my pre paid no to work as it worked before. The charges of adding the other no has been added to my postpaid bill though i never received the new sim card and the pre no is also not working since 18th april.

Hi
Yesterday 23-5-18 i recharged my airtel mobile number [protected] with rs.149/-
After purchase i got confirmation message from airtel and money deducted from my bank account, but product or pack is not activated till now.
I called customer care and asked for help
They told "some technical issue is occurred at airtel maintenance side, we will activate your pack after 6 hours.
But after 6 hours also pack was not activated".
I called customer care again, they said same thing but this time they increased the time to resolve my issue to next day
The staff were not cooperative, poor knowledgeable, don't have proper manners
And they are not listening my issue. Instead of accepting my complaint they cut the call and denied my request.

So i called again asked "why you guys cut the call and why you denying my request or complaint"
They told very politely that "we have no option to cut the call but we have a special feature that is automatic call denying option at airtel executive end".
I don't know how airtel only using this call denying feature and dropping customer calls intentionally.
This is the work culture of airtel and tgeir employees and this is way they are behaving with customers denying complaints.
Worst airtel customer care services.
I don't know whom to contact bcz customer care only not listening to customer problems, then what is the use of customer care.

Hi my self puneeth fom kolar, karnataka. There is a airtel mobile tower in residencial area. (P c extension) exact location will be given below...
People in those area are facing lot of health issues.
So much redaction causing so much problems
Please take a proper actions to remove the tower as soon as possible.
Before facing legal issues.

Contact no:
[protected]

Dropped pin
Near jayanagara, kolar, karnataka 563101

https://goo.gl/maps/QSgyCZcbpHE2

I have used an internet combo offer which has ended by yesterday night. I noticed that my mobile data was switched on at 12.15am and switched off internet.

When i check balance of my account, it was shocking. My balance has reduced from rs. 487 to rs.299. When i go to my usage on mobile, i noticed that usage is only 2mb on my mobile for today.

Can airtel explain me how can you charge 180 rupees for usage of 2 mb? This is really pathetic and airtel is not applying the basic rates and deducting huge sum of amount for very less data usage.

Is there any fault in their software where they take yesterday data used for next day when internet is not switched off.

It's very pathetic and frustrating when our balance is deducted without proper reason.

Attached a screenshot where only 2 mb is used in my data usage of mobile.

My prepaid number is [protected]. This issue happened today morning at 12.15 am and i am raising this complaint at 12.42am on may 24th.

It's very frustrating. Some one take this complaint and get me proper response. There is some software glitch in airtel they take yesterday data usage to next day if mobile data is not switched off

Thanks,
Mahesh

Airtel has become a fraudulent company because of telecommunication competition. I have shared the screenshot of my airtel app in which it was showing 399 rs offer for 82 days but after recharging i just got 70 days. What kind of trick is that. Can you please explain. Already i complained of deduction of more than rs30 and there is no transparency in showing customers last transactions. I want refund back for both the issues or give full validity. How can you trick your customers like that. I have been associated with airtel from past 4-5 years. I don't expect such things from your renowned company. Please resolve this issue asap. You better have a complaints section in your app as well.

The amount got deducted, however, the recharge was not done.
On may 19th, 2018, i recharged the airtel number [protected].
Rs 199 was deducted from my account immediately and the recharge was not done. I called the customer care and informed the same and they said the amount will be refunded after two days as the transaction was unsuccessful due to some reason. Hence they also requested to recharge again for 199/-. The second time the recharge was successful.

Till this date, the amount which was deducted at first is not credited back.
I have attached the screenshot of my bank transaction for the deduction of 199 two times.

Can't access 4g internet, and can't make calls when volte is on.
Want my money back, our entire community is angry and frustrated with airtel. The worst company in india... I want rs 448 asap. Today whole day, i can't use my internet and also calls are not connecting. It's a last mail i am sending. It's time to take actions... Enough is enough... I am tried using airtel. I want to boycott airtel.
Send my money in to my airtel payment bank.

As am using airtel from past 10 years but from last few months i cannot getting a proper network and no 4g internet on my mobile. Please sort it out the network and internet 4g network or else i will do portability for my mobile no [protected], please advise.

I think airtel is providing false information to all airtel customers that they have 4g network and 4g internet.

Dear sir,
We are customer of airtel service provider from last more than five year, s but the above mention problem has been increase since last 6th months the matter has already been known to retailer & distributer in our area but no progress still today.
Hence i giving you online complaint to rectify the above mentioned problem of your network within 7 days, failing which we have to port our all sim to another service provider.

Thanks & regards
Trilok kumar agarwal
(E mail : [protected]@yahoo.co.in)
Maheshpur, dist: pakur (Jharkhand)
[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]

I would like to put your kind attention on the above mention subject,
As we would like to put tower on our plots in lucknow (Up) (Hariherpu and nilmatha bazar,
District-lucknow), since your company is providing the facility to the
Principal telecoms operators i. E. Airtel, vodafone, idea
Etc.

I would like to draw your attention again on the mutual business support.

Hope to get your early response. The location where we would like to
Place tower can be audit and verified by your technical staff as and
When required.

I am ex-boyfriend employe of Telesonic network Limited. Worked in Bangalore. I left the company in 25/05/2015.till date I am not received my PF amount. Last month I again applied in on line, my KYC documents are cleared by of office & they sent report your process is pending due to your personal details not filled by your HR. like Father name, date of joining & date of living. These details are only authority to fill to HR. kindly I request to you please fill all the required details & put up for futher process. Thank you.

D/sir. I surprise to know that rs.30/- has been deducted all of sudden from my balance from mobile no. [protected] on 2/3 days back ie. 20/-5/18 tentatively. I have no booked/utiliseany such chargeable service. However if any please cancel the same and refund the amount. From the that’d mentioned above i have not any of your services. Earliare also happened but l could not report due lec of knowledge. Pl con i’d er my request and refund the amount. Awaiting your valuable feverable action.
Thanks,

Dear sir,

I did a recharge today (23/5/2018) for rs. 399 on the online airtel website for number [protected]. The amount was deducted from my debit card but it said sorry recharge was unsuccessful. Please refund the amount. The transaction id is[protected].
When will money back in my account? Please resolve this issue as soon as possible.
When will recharge appear in my account?

I recently went to a airtel store to upgrade my 2g airtel sim to 4g and after he completed the process he charged rs. 40 for upgradation and handed me a new 4g sim which was supposed to be activated in the next 24 hours. But unfortunately its ben 5 days and yet not activated and i am forced to usd my 2g sim even after upgradation!! Please help as i am unable to use 4g net (Having a 4g net pack byt my internet connection seems to be very slow). Please resolve this problem as soon as possible.

Dear sir
My self chakravarthi, i need outgoing calls in a month of april 2018. The details i lost are too important bcoz these call details are linked to my carrier that's why contact details are very important. I lost my phone data bcoz of software problem so i lost all the contacts so pls send my outgoing details to my mail id "[protected]@gmail.com"
Thank you

I got a message in the early morning at 4.59 am from aa-airsep:

[ mobistore service has been activated @ rs 70.0 for 7 day (S). Txn id sxxxxxxxxxx, 23may18 04:58. Service will be renewed after validity expiry. To use, click http://mobistore.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789 ]

I did not activate any kind of service nor i did subscribe to any service. Please overlook the issue and refund my money rs 70.0 back to my account

Dear sir,

I am vinod kumar currently i am in sharjah, uae. Since i come out from india without any reason airtel customer care department activating un-necessary plan on my sim card. My number is [protected]. On 30th april 2018 i received approx 2 sms on my sim for the plan activation and deduct money from my mobile.

They deduct 5/- + 15/- rs. On 30th april and today on 23rd may, 2018 they deducted 50 + 35 = 85/- rupees on below activated services.

Service activated:
1. Namkeenpack - activation date 30th april, 2018
2. Cinemasti - activation date 30th april, 2018

Screenshot already attached with this message.

My details
Name : vinod kumar
Mobile : [protected]
Address : ward no. 1 new nayak colony, basant vihar jhunjhunu rajasthan.

Kindly look into this matter, try to refund my money and do not activate any service on my sim card.
This will really a great help for me.

Regards,

Vinod kumar

I was given a airtel hotspot [protected] on surrendering tata photon and the agency collected 350/- towards installation charges and booked for 399/- plan but to my surprise the bill generated had a highest plan.
Am unable to open the bill as the password is sent to the hotspot number, tried sending mails but no response only getting reminders for bill due, have stopped using the device but now another month bill is also generated.

MOBISTORE service has been activated @ Rs70.0 for 7day(s).Txn ID..., 23May18 04:58. Service will be renewed after validity expiry.To use, click http://mobistore.mobi (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789

I got this sms in the night.. This is how Airtel cheats people... Refund my money back