Airtel Complaints & Reviews

I have ported out two connections from vodafone but your executive has told me that you will get 25 gb data in 499 rs plan but i have got only 8gb and my other numismatic still not connected in family plan. No response from your side. If it continues i will post them again into vodafone. Your immediate action is required as not able to connect on your toll free number. Tx

Hello sir i am airtel user in my area airtel having 2g network due to this we can not access internet in 2g so pls replace 2g network in 3g or 4g network. So please kindly hear my request not only me there were 5000 user's in my indira gandhi national tribal university amarkantak distt anuppur all tge students are suffering from the problem so please sir do something as soon as possible i am requst you.

The postpaid account i opened for [protected] but it was not activated on time as promised by her and so i met the manager satya in airtel service center
Mg road pondicherry. She said she sent email to head office to cancel this account and i surrendered the sim card to her and got back the money i paid when opening.

Now i got a messages setting up a credit limit and so on. When i asked the manager again, she said my account was cancelled. If so why i didn't get any message confirming the cancellation of this account. Very poor service from airtel.

I reside nearby x road at karmanghat r r dist.. Hyd. Having 4gsim changed recently. The signal strength is less than half, there is no clear voice disturbance in conversation. Facing to receive calls unable to respond properly. Pl. Rectify signal strength soon. Thanks.
Kumaraswamy bethi
8-1-19/8 karmanghat x road
Rangareddy dist. Hyderabad t. S.500079
Ph [protected].

I have linked my adhaar no to my mobile number but i have not got any confirmation message from it, i have done it through an biometric in an retailer but when i am using my adhaar card to access my scholarship site it doesn't agree with my registration
Please let me know if you help me out of this i am a college student needs help from you otherwise i'll lose my scholarship

Incorrect billing
I have not agreed to a plan when my internet usage gets exhausted and i will be charged.
I have had issues where my bill was not generated and delayed, i had called customer care and informed and i was promised i will not have these charges.
Below are my reference id's and names to whom i have spoken with
17th sep - jinet khan (Supervisor) ref id [protected]
17th sep - ranjitha r, ref id # [protected]
27th aug - raghavendra, ref id# [protected]
17th sep - rajesh
26th aug swati ref id # [protected]
26th aug gokul ref id# [protected]
19th aug - dinesh ref id - [protected]

Based on the above i have been promised i would have the right amount updated so i can do the payment and still no effect.
This has been very disturbing and keeping me mentally upset.
I need immediate action on these as i want to do a final settlement on the correct amount and have my connection moved out from airtel.
I will ensure i have all of my friends, relatives, family members out of airtel and will fight for justice through social media.

I recharged for rs 399 on 3rd september which claims to give 1gb data per day and unlimited talk time for a period of 28 days. However, 1 gb was the total data which i got for whole the 28 days period. After it was finished, there was no 1gb data on a fresh day. I have tried calling customer care but it's hard to talk directly to a customer care executive.

Airtel is providing very bad service. I have followed up more than 12 times for my broadband complaint and till now no response. Spoke to supervisor deepak and he could not deliver what he has committed. Worst service. The customer care people are very irresponsible and providing wrong information. I am completely frustrated. Please take necessary actions.

Dear airtel,

I have done online recharged through www.airtel.in. first i got the message your recharged has been successful but after sometimes i got the another message recharged has been failed.

Details are given below.

Mobile number [protected]
E-mail id [protected]@gmail.com
Transaction by net banking
Transaction reference number [protected]
Date 16-sep-2017
Amount paid (Rs.) 349

I have swapped my old 3g sim for 4g on 9 september 17, after 24 hours i have received confirmation that your sms services are activated again but since than my services for sms is still blocked.

Airtel will lose more customers instead of getting more from this upgrade from 3g to 4g. I have seen so many complaints with same problem

Please resolve it asap so i better go to number portability, no one has time and patience for this.

I swapped sim 2 weeks before. For my new 4g phone (Nokia 6).. But even after that that sim not working... No incoming and outgoing calls...
I called customer call executive... But. They didn't responded... If this continues.. I will change operator by porting...
But i'm a loyal customer of airtel being for 7 years... That's why i'm being here to solve this... Anyone say how to fix it

I am gold card user since 9years back i was using airtel number i losted my phone and so i got losted my contact number so i visited to airtel office to restart my number again they told me give me the old username or the documents of the person whose name this card had been registered i was that time under age so i was not having valid documents so my uncle bought me that now am in big business and now im having all documents and valid documents so i told them all the things they directly told me we cant do this and that i told them the original card user and i told them to check the other details to and they ignored me and so am now using uninor card

Please stop activating unnecessary packs without our knowledge

"thanks for using games hub service. You have been charged rs 35.0 from your airtel mobile. To deactivate, call or sms stop to 155223. More services, click http://56789.airtel.in"

I have paid extra rs.60 for similar pack activations last month. Is it something to rob money without our knowledge i am noting this and asked most of the people paying without noticing for which they are paying.

Date of rc - 16/9/17
Number - [protected]
I have done a recharge of rs 349 on my number my mistake instead of recharging my wife's number. I already have an active pack of rs 399 with more 2 months validity o[censored]nlimited calls and internet. So the recharge i did yesterday by mistake will get totally wasted.
So kindly refund the amount into my account or airtel wallet. Thank you.
16/9/2017- order id: [protected]
18/8/17- order id: [protected]

Hello,
I have registered a complaint regarding my ll & broadband been completely down from tuesday, 12th, afternoon (Compliant id:[protected].
Everyday customer desk people says it will be rectified within 24hrs but no hope till now.
Today (17th sep) morning also they said it will be rectified by eod. But situation is same.

I got to know from that customer desk person that almost 50 connections are having same issue and there is no serious action from technical team. They tried to connect me to some escalation contact and no one attended and call got disconnected after making me hold the line for 25min
I have never seen such pathetic and worst quality of service till now.

I had to do a data recharge in my mobile to do my office work since bb is down.
Again, mobile coverage and data speed is now a days another pathetic thing. You guys advertise saying 4g in leh-ladakh and all. Why can't you first give proper quality 3g service in major cities like inside bangalore city, place i reside.
Call drops are another major thing that keeps on rising these days.

My name is lim.phone number is [protected].
I'm using galaxy s8 which are working 4g data network.
Yesterday i create new simcard from airtel center in gurgaon and i recharged 549rs for std unlimited call and 3g/4gdata.
But now only 3g network is working. even sometimes i'm not getting 3g network also
and i used airtel simcard which create from ap it was working well lte with the roaming.
I already check my phone network setting also.
Please kindly clear the this problem as soon as fast.

I am using samsung s5 for my airtel sim card. When brought a new lava phone and i inserted the im card it shows sim rejected. Kindly see that i am using this sim card since from nov 2011 onwards.

Phone no. [protected]
Sim no.[protected]
Pkd on nov 2011

Please let me i can get 4g sim card by postal. I am at present in sultanate of oman. I was using in oman.

Thanks & regards

Varughese kurian

Mobile no, +[protected]
[protected]@gmail.com

I purchage the airtel connection and want to open the airtel payment bank and to apply. I was goes the airtel store and apply for payment bank but some technical issues show and we are trying again then the last point it shows the account is already in progress. And i m waiting to open bank automatically process. I m applying more 100 tome but same issue faced. But today i call the 400 number of airtel money customer and explain my issue. But that particular person tell me airtel payment bank is already open but not my name. How is this possible. Please i want close this account and want to reopen the account in my id proof. Pleaee help to resolve my issue in immediate bases.

एयरटेल नेटवर्क के वेबसाइट तक 20-30 बार complaints दीया गया हे, एयरटेल के अधिकारी कहते हे 48 से 72 घंटे के अन्दर ठीक है जाएगा, पर 48 और 72 घंटे तो बहुत दूरकि बात हे, आज 45 से 46 दिन के बाद भी एयरटेल कि कोई अधिकारी या फिर एयरटेल कि नेटवर्क टिम किसी ने भी कई कार्य नहीं किया हे।
पश्चिम बंगाल, मालदा के बाहाराल में 45 दिनों से परेशान हैं airtel उपभोक्ता, जाने पुरा सच.. A raha link... http://tz.ucweb.com/9_1ydz7

Sir, due to the negligence in updating your default 2G data services I've lost Rs.34. It may not look much in today's world but every penny is important for me 'cause I'm from a middle class family. Please look into this issue so that it may not happen again. I'm not asking for refund but the negligence must be corrected. -Amit Samad