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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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K
KIRTIPAL SINGH
Sep 18, 2017
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Address: Kota, Rajasthan, 324005

I am from india and working in kuwait i have activated 3999 international roaming plan. When i checked my bill it was over billed by rs.4655.81. Kindly resolve this asap as my due date is after 3 days. Airtel has charged me for internet services which is free n my plan and i have not used internet more than that but for internet they charged me rs 4655.81 including taxes.
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    H
    himanshuTak2424
    from Noida, Uttar Pradesh
    Sep 18, 2017
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    I want to port my number to jio because of less internet provided to me i don't want to be on aairtel network any more please kindly contact me for this as soon as possible because it is urgently required to port in jio and i am having problem about network everywhere. My net is also working very slow most of the times. I get very less gb which is not sufficient for me and my friend is getting more gb internet in less then my plan
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      A
      AbhishekBiswas80
      from Bangaon, West Bengal
      Sep 18, 2017
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      Address: Kolkata, West Bengal, 700065

      I have been using my present no from 2003 and i am not ready to change my number. As i am getting very bad voice and data service from airtel for the last couple of months and not getting the problem solved after repeated complaints to airtel i have decided to port out of airtel. For the last 2 weeks i have been repeatedly sending porting requests to 1900 and following all the procedures correctly but i am not getting and sms in return. My bill with airtel is clear and i have been in airtel for the last 8 months but still i am not getting my porting code even after multiple attempts. When i called airtel customer care they are reluctant to help me in this regard. My no is [protected]. Kindly inform me if there is any other way to receive the porting code other than sms as i think airtel is blocking my porting sms or something like that.
      Please tell me what to do to port out of this fraud telecom service called airtel.
      Airtel customer support has been notified about the posted complaint.
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        D
        Deepak82.pandey
        from Mumbai, Maharashtra
        Sep 18, 2017
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        bharti airtel / experience certificate / relieving letter

        Address: Gurgaon, Haryana
        Website: www.airtel.in

        Dear team, i was worked with bharti during year 2006 to 2007. I need my experience certificate/ relieving letter from bharti but nobody responding. From last year i was tried for letter from local hr office but still no response. I got information about site for airtel ex employee."www.airtelambassadors.in" but i m not able to register on as my emp. Id is not found in database. So kindly help me to sort out the issue. Name :- deepak pandey...
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        R
        rashmunaveen
        from Udupi, Karnataka
        Sep 18, 2017
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        Address: 560079

        I have a land (30x40) site
        In manganahalli bangalore, karnataka. Actually it is a new layout where it is getting devlop very fast. I would like to request u to install a tower in that area. There is no network coverage in that area. There r some small factories are also located. My site location is perfect for tower installation. So i am requesting you to contact me. My contact number is [protected].
        Airtel customer support has been notified about the posted complaint.
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          R
          rahulsinghcontact
          from Mumbai, Maharashtra
          Sep 18, 2017
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          Address: Thane, Maharashtra, 400601

          I have been converted my airtel post paid number to airtel prepaid number since last year. Till then i could not able to recharge my prepaid number through online. I have called multiple times during last year months to customer care to resolve this issue, but no solution from their end. Even i mailed to [protected]@airtel.in several time, but no reply from their end.
          Customer care person behaves so roughly.
          Airtel customer support has been notified about the posted complaint.
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            N
            Neeraj Manu Singh
            from Delhi, Delhi
            Sep 18, 2017
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            Address: Jammu, Jammu and Kashmir, 181133
            Website: My Airtel App

            On 16 sept 2017 i have done payment through my registered mobile number [protected] towards my fathers bsnl number [protected] of rs. 845/- but still there is no confirmation received on my fathers mobile number. Even bill still stands for rs. 845/-

            I taught to airtel money care and they asked wait for 48 hrs if payment not done then it will be refunded you soon.

            My question is what about if bill payment being late..?
            And why should i wait for 48 hrs...?
            Why did your team start bill payment to other operator if they can't..
            Really disappointed airtel money.
            I have alot to say but due to busy schedule i have very less time to talk.
            Increase your services.
            Beat jio then do rumors that fastest network is airtel.
            Airtel customer support has been notified about the posted complaint.
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              S
              sagar7455
              from Rajkot, Gujarat
              Sep 18, 2017
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              Address: Rajkot, Gujarat, 360002

              Airtel team member is allready call me he say your bill reduce to 10 sep-2017 but not reduce and my number outgoing servies is stop and after i pay bill and start so why my plan is 349/- i pay 7705/-

              So please ask airtel any refund my payment other wise i file police fir

              Airtel is not inform any notification in sms and app. Airtel say i use more data so why
              I dont know where i use mobile data

              So please i am poor man so please refund my payment

              Thanks
              My number is [protected]
              Airtel customer support has been notified about the posted complaint.
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                S
                Surisetty Sambasivarao
                from Hyderabad, Telangana
                Sep 18, 2017
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                I have shifted to airtel post paid plan of rs299 pm and well up to june 2017. July bill not send saying systems under problem and sent a bill for rs.954.26 in august. I paid the bill on[protected] promptly in good faith. Now a bill received for rs.962 and revised to rs.785 on my complaint. This amount is very high and as per my record i have to pay rs.80.74 only. The details are as under:

                10.06.2017 paid rs.345 as per your bill. I. E. Bill of may
                Payments due - june. 345
                July. 345
                August. 345

                Total. 1035
                Paid on[protected].954.26
                Balance 80.74
                My efforts with your customer care staff didn't yield any result and hence complaint.
                Airtel customer support has been notified about the posted complaint.
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                  C
                  chandansharma123
                  from Delhi, Delhi
                  Sep 18, 2017
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                  Address: New Delhi, Delhi, 110086
                  Website: www.airtel.com

                  I have applied for airtel broadband connection. They have informed me that "your area is feasible and our executive visit the area and receive your documents". I have wait for 1 day nobody came to my premises after that i called them and they said "there is no port available in your area 100 miters around so we could not able to provide you connection".
                  If you are not able to provide me a connection in ncr than why you advertise for all over india.

                  Best regards
                  Chandan kumar
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vinay kumar phogat
                    from Delhi, Delhi
                    Sep 18, 2017
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                    Pl assist me in sending my text messages. Problem exists since 6 months. I am using airtel prepaid no-[protected]. However, i am receiving the messages but unable to send them. Everytime i try to send, message sending failed appears on the screen with a red icon. Hoping for a speedy response. Pl resolve the issue as soon as possible. Thanking you in anticipation.
                    Airtel customer support has been notified about the posted complaint.
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                      D
                      Devinder Kud
                      from Delhi, Delhi
                      Sep 18, 2017
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                      Address: Faridabad, Haryana, 121001

                      I have shifted at flat no 706, divyalok cghs ltd, sector 21-d, faridabad recently and on 10/09/2017, i have booked the landline and broadband connection vide cef no 12900246 on 10/09/2017. I am very sorry to state that your representative mr mukesh kumar has come only to take money, he has not submitted any feedback. Whenever, i called him up he says, there is some technical problem.

                      I am not able to understand if there is airtel line in the next society, what type of technical problem it can be, as far as i think it will be commercial problem, i. E. The no of connection airtel requires from the society which is very difficult to say till airtel put the connection.

                      In view of the above, i wish to request to kindly have my connection start without any further delay other i would be having no option but to file a complain in trai and consumer court.

                      Devinder kumar kud
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        schaudhary82
                        from Delhi, Delhi
                        Sep 18, 2017
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                        Address: 110092

                        I am purchase mobile insurance by airtel (My airtel app) on 21-may-2017 (Mail attach). Unfortunate my phone slipped off from hand while i was about to cancel an ongoing call, due to slippery screen the phone fell off & screen facing the floor at my residence around 08:30 pm on 02nd september 2017. Screen have been badly damaged. I update all thing in airtel portal on 02nd september 2017 and on 10th september 2017 they pick my damage hand set after that airtel mail that my claim rejected due to improper handling | no proper care of handset has been taken by insured to safeguard the property. I have been using the same handset for the last 10 months approx. If it had been improperly handled then there would have been in a much worse condition.
                        If you people are unable to accept my claim then kindly provide a valid reason for the same instead of saying it was inappropriately handled.
                        You people sent your executive a week after the complaint was raised for the damage and that too after various follow ups. If you are unable to provide such services then why are you providing such misleading advertisements regarding the same. This is how you people service your customers who had been associated with you for the past 10 years.

                        Kindly revert back and solve this issue as early as possible before any approach is being made to the consumer forum against your esteemed institution.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          aishwarya1
                          from Noida, Uttar Pradesh
                          Sep 18, 2017
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                          pack showing expired within four days.

                          Dear airtel team,

                          I got recharge done on 13th september (Rs :345). Its validity is 28 days.
                          Yesterday only my data got disconnected and on checking balance for data pack. Message was coming that ur pack has got expired.
                          I was very important work and it got stuck due to this. Its very disheartening that despite airtel being such a big network provider still i faced this issue. On calling 198 for customer complaint...
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                          Hamendra Kr Jain
                          Sep 18, 2017
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                          Address: Gandhinagar, Gujarat, 382424
                          Website: airtel

                          Dear sir,

                          I have airtel sim [protected] and this is now de-active from last 1-2 week.
                          Because i am in abroad, so i will not able to contact direct airtel customer care call center.
                          I already recharge by 100rs to active again. But may be grace period also finish so re active done come.

                          I request you to reactive this airtel no [protected] as earliest. I have to plan to convert in post paid by coming diwali when i come to india
                          Airtel customer support has been notified about the posted complaint.
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                            reddyashok
                            from Hyderabad, Telangana
                            Sep 18, 2017
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                            Address: Guntur, Andhra Pradesh, 522421

                            Hi sir, this is ashok, i am from paluvai, rentachintala md, guntur dt, andhra pradesh state. Pincode-522421.

                            I need the details of outgoing calls and incoming call details on the date of (14/09/2013 and 15/09/2013). If it is possible please send me the call recordings.

                            My mobile no - [protected]- (Now the sim is on airtel postpaid plan and the call recordings i want it when my airtel service plan is on prepaid)

                            Please sir this is very important to me

                            I hope you will be revert back me as soon as possible

                            And my mail id is - (Ashokreddy. [protected]@gmail.com)

                            Thank you sir,
                            Best regards
                            Ashokreddy
                            [protected]
                            Ashokreddy. [protected]@gmail.com
                            Airtel customer support has been notified about the posted complaint.
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                              gargk
                              from Bahula, West Bengal
                              Sep 18, 2017
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                              Address: 769004

                              I have activated mobile insurance in airtel but as when i needed the service they come up with some clause which should be clear while taking such services and the customer care dept always misguide us for plan and wrongly debit every month bill for late payment which is reimbursable but if you pay they won't give you back. Very very disappointed with this behaviour.
                              Airtel customer support has been notified about the posted complaint.
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                                Vital paul
                                from Ambala, Haryana
                                Sep 18, 2017
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                                Address: Ludhiana, Punjab, 141014

                                Why airtel 4g speed is very slow its not more thn 100kbps... Plzzz resolve it as soon as possible... Now i think i do the mistake to take a airtel 4g plan... Bcoz jio 4g better then airtel... You just cheating the customer by fake nd lie advertisement... Its very disappointed me... Improve your services airtel 4g... If you unable to give better services to your customers then stop the airtel now... I give jio 9 out of 10 and to airtel i give 4 out of 10... Now airtel 4g just look your position where you stand... If you want to competite the jio 4g then first of all improve your services and make believe in customer your services are 4g... Bcoz currently your 4g working as 2g okkk improve it...
                                Airtel customer support has been notified about the posted complaint.
                                I am also facing similar problems with airtel. I am even facing voice connectivity problems. And when I am trying to port out of airtel I am not getting the UPC code.
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                                  Virus387
                                  from Mumbai, Maharashtra
                                  Sep 18, 2017
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                                  Address: 400025

                                  Sir/ mam,

                                  This is to reference my mobile complaint [protected]. I have made complaints regarding call drop and network issue which is airtel failed to resolve. Instead resolve my complaint they asked me to payment of bills i am willing to pay bill but, i asked airtel persons to resolve my complaint first. I had received server calls from airtel regarding bill payment i had told them i had 3 complaints which is still lying with you. One of the airtel executive also inform me that their executive working on the first two complaints and last complaint still pending.
                                  So, my complaint is airtel failed to resolve complain they should act on it my complaint which is lying with them last two months. Then i will pay the bills. Airtel without resolving my complaint they discontinued my outgoing services. Please help me to get out this.
                                  Thank
                                  Yours faithfully
                                  Gauresh
                                  Airtel customer support has been notified about the posted complaint.
                                  I wanted to recharge a BSNL number from airtel app - payments bank, due to site issues the number changed from [protected] to[protected] which is an invalid number. Hence I want refund of the amount 220/-.
                                  Date of incident - 13 Sept 2017
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                                    Avi Rudra
                                    from Chennai, Tamil Nadu
                                    Sep 18, 2017
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                                    Address: Chennai, Tamil Nadu, 600011
                                    Website: Airtel.in

                                    Today i went to airtel help desk (Chennai, perambur) to link aadhar card. They had me to wait for more than 10 mins to link the card. They enter my number to generate the otp but i have not got it. They ask me to consult to their manager. He asked me to wait for 2 months.. I mentioned not to disconnect as it's not my issue. The staff said the same thing that its not his issue if the otp is not recevied. He was so rude to me n he asked me to raise a complaint to government which is not fair. Felt so bad n was disrespectful.

                                    I'm loyal customs using airtel more than half a decade.. Please don't treat customers like [censored].

                                    As far as i know there is will more than 10-20% of ppl have not received the otp. Please take necessary action to fix the issues..
                                    Airtel customer support has been notified about the posted complaint.
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