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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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A
Aashutosh Goyal
from Bengaluru, Karnataka
Nov 6, 2018
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This morning (06.11.18) l (Cell ph no [protected]) received the following sms from my service provider airtel, stating -
"thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"
I never did use the stated item, nor did l ever opt or ask for it. Forcing such payments on to customers by the mobile phone service provider amounts to cheating and unfair trade practice.
I want immediate refund of the deducted amount and non-recurrance of such incident.
Kindly look into the matter urgently.
Airtel customer support has been notified about the posted complaint.
Hi
sir, my name is G Vinay Kumar. I am not unable to call the outgoing call and pl activate my service as soon possible
Mobile number bnd krne ke visy me airtel ka no. Bnd kr dia jata phle ek no. Bnd kr dia fir customer care se bat krne pr chlu kr dia gya fir dusra no. Bnd kr dia gya airtel ka hi ur ab chlau nhi kr rhe kbhi koi no. De dete h to kbhi koi website .
Parmatma pandey shiv mandir munda delhi.
I have been an airtel prepaid customer for many years but for nearly 1day i have not been able to make a single call or sms to any number except 121.
Whenever I cal to a number it automatically gets connected to an unknown number .. please resolve this as soon as possible!!
It's taking too long for the call to get connected!
I am not using the aritel data card from last one year but still they are keep sending me bills, I asked them to cancel it long back but still they have not cancelled it yet .
Dear Sir Mera Sim Gum Ho Gaya Hai Plese Band Karne Ka Kast Karen Dhanywad
I received a phone call from the customer care executive to buy a new airtel plan.. I replied I don't need it to which he started using abusing and used curse words... His number is [protected]... Is this what you teach at airtel?these type of people are ruining the name of airtel... Request you to take action...
I recharged my DTH I.D.[protected] Rs150 from my credit card on 16 .10
2018. Money detucted from my account but not recharged my DTH. The recharge was done by airtel app which is installed in my phone.no [protected] .money not come back till today in my account .I also registered a complaint.in this regard on 26.10.2018. But nothing solved.
Facing network issues for last 2 years and Airtel still not able to resolve.instead they are happy with customers satisfaction.

Bad resolution.
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    S
    Sukhsis
    from Surat, Gujarat
    Nov 6, 2018
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    Address: Vadodara, Gujarat, 390019

    This morning ( 21.10.2018 & 06.11.2018) l (Cell ph no [protected]) received the following sms from my service provider airtel, stating -
    "thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"
    I never did use the stated item, nor did l ever opt or ask for it. Forcing such payments on to customers by the mobile phone service provider amounts to cheating and unfair trade practice.
    I want immediate refund of the deducted amount and non-recurrance of such incident.
    Kindly look into the matter urgently.
    +1 photos
    Airtel customer support has been notified about the posted complaint.
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      S
      smriti shah
      from Gurgaon, Haryana
      Nov 6, 2018
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      Address: New Delhi, Delhi, 110019
      Website: www.airtel.in

      Hi,
      My name is smriti and i requested to airtel to change my address and i send a email with the rent agreement to airtel day after morning time i received a call from airtel and they said they change my address and i received a bill with the new address but now i received a bill with the old address so please help me as airtel give me wrong committed
      Airtel customer support has been notified about the posted complaint.
      Please register my email id [protected]@gmail.com
      My no is [protected]
      RASHID Khan
      Please Gas Subsidy Transfer From Airtel to IDBI Bank Virudhunagar Branch IFC No IBKL0001118 AND SB A/C No [protected]. Already AAdhar Submitted in Bank ( AAdhar No[protected]Further Conduct My Cell No [protected] and Mail Id [protected]@gmail.com.
      I can't access my mobile data and no mobile data signal received on my airtel number [protected]
      I recharged through Airtel web site by Internet Banking. The online recharge txn ID[protected] of Rs.149. The amount debited from my Bank A/c. But my recharge is not sucessful.
      Hello sir. With regard, i am unable to recieve any kind of text messages trough my airtel SIM. No. [protected]
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        A
        Anisha Kapoor
        from Noida, Uttar Pradesh
        Nov 5, 2018
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        A service has been activated on my mother's prepaid airtel number for which they have charged rs 35 each week, so far 31 times. Which means they have simply deducted rs 1085 for a service i never activated, nor any permission was taken from me. And this is not the first time airtel has done this. It has happened to me on several occasions, as well as to my friends and family. But this time it was the limit. The number belongs to an elderly person who never realised what she is falling prey to. Suddenly the account balance became 0, which is when i started checking what has happened to the balance when she already has unlimited plans active. I need a proper channel to escalate the matter. Airtel has been subscribing bogus services on prepaid numbers, without their knowledge and permission.in my case, that bogus service was supermodelclub. Once this is settled, i will make sure i switch to a different network and never have to return to airtel.
        Airtel customer support has been notified about the posted complaint.
        Sir I just shifted my office from Choolaimedu to T nagar so I need you to refixed my broad band connection. It’s an urgent emergency needed so pls do need full sir. Pls contact [protected] no 12 Shivaji street tnagar opp to Vasanth & co
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          S
          sunil yadav 420
          from Varanasi, Uttar Pradesh
          Nov 5, 2018
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          Address: 276202
          Website: CONSUMER COMPLAINTS

          Sir please mera aadhar card airtel payment bankse delete kadejiye kayoki mere gas subsiddy mereaccount me nahi a rahi hai maine is ka complaint yaha ke payment bank walo se kaha lekin kisi ne solve nahi kiya mera aadhar aadhar no. Is[protected]. Mera account union bank of india me hai ifsc code ubin0572900 a/c no. [protected]

          Gas ki subsidy jis jis airtel mobile me ja rahi hai wo mobile no. Mere pass nahi hai kripa karke mera aadhar mere bank account me jodane ki kripa kare.
          Airtel customer support has been notified about the posted complaint.
          Nov 05, 2018
          Updated by sunil yadav 420
          pl. mera aadhar airtel payment bank se delete kare
          Company is not providing the site engineer or technician for transferring the existing connection to new address.
          Sir,
          There is very big issue entered in the SIM, When i am starting the outgoing call it can not be able to send, It will automatically disconnected.the issue begins from 2 days.please solve my problem and fix it as much as possible
          Thank you
          Calls have bad voice quality most of the time and calls get disconnected abruptly or the other end goes silent.
          sunil yadav 420's [Complaint's author] reply, Nov 10, 2018
          which no. you call
          Dear Sir/Madam

          I inform you my mail id worngly SARVAN.[protected]@YAHOO.COM by you,
          my broadband no is[protected], my correct mail id is

          CORRECT :- [protected]@YAHOO.CO.IN
          pls correct in your records,

          Thanks

          Regards
          Sarwan Dogra
          M/O [protected]
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            N
            Neerja Srivastava
            from Kanpur, Uttar Pradesh
            Nov 5, 2018
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            Address: Allahabad, Uttar Pradesh, 211003

            I received a message today stating below:
            Thanks for using GamesWorldPocket. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789.

            This has been charged unfairly. Airtel has been charging both mine and my husband number by activating random services without our consent. Airtel, Refund my money as soon as possible and stop this malpractice of looting your customers..
            +1 photos
            Airtel customer support has been notified about the posted complaint.
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              S
              Suraja Devi
              from Pune, Maharashtra
              Nov 5, 2018
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              Address: Mohali, Punjab, 160055

              My mobile no.[protected] is suspended by airtel without any region. We have submitted all documents by mail & airtel store but till now its not activate. Very poor & unresponsive from airtel. We have facing problems last 03 months. But not resolve the issue. My mobile no is corporate connection & company paid all dues & submit to letter to airtel kindly convert to these number to our employee gajraj singh, we have submitted all documents, id proof & address proof by mail & airtel store but till now. Nothing response from airtel. We facing problems hourly basis without mobile no. But airtel sleep mode & not justified what problems to convert to individual name. These mobile no using last 05 years.
              Kindly resolve the issue as soon as.
              Regards
              Gajraj singh
              [protected]
              Airtel customer support has been notified about the posted complaint.
              Land-line no. [protected]
              Broad band and land-line not working
              Customer care not pick up call and my no not work outgoing call plz help me
              There is no proper 3g network at my area..I, e at Motbung Bazar
              Track my mobile location.
              sumit. [email protected]'s reply, Oct 29, 2018
              Track my lost mobile location
              The employees of eSol trading solutions keep calling me from various SIM numbers 6 to 8 times a day asking about trading shares. Today's call from +[protected], +91 [protected], +91 [protected], +91 [protected]
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                A
                Aditya Nayak
                from Bhopal, Madhya Pradesh
                Nov 5, 2018
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                Address: Bhopal, Madhya Pradesh, 462039

                I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

                Date-07/05/2017

                Correct mobile number-[[protected]]

                Wrong mobile number-[[protected]]

                Amount -249 (3g/4g recharge)

                Transaction id[[protected]]
                Airtel customer support has been notified about the posted complaint.
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                  D
                  Debasis Das, Ph.D., MBA
                  Nov 5, 2018
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                  Address: Kolkata, West Bengal, 700078

                  I have been using Airtel mobile number (protected) for almost 10 years. This mobile number is linked to my Aadhar card, LIC, bank account, Tax return filing, business card. I distributed this number to my friend in India and aboard last few years. In Jan, 2017 I have converted from 3G to 4G connection and came to know the validity of the SMI is lifetime. Airtel verified my digital identity from given Aadahar card.
                  I have come to China for my job from March, 2018 and kept the mobile on with me. I used to get my messages in China. In past few weeks, I did not receive any message to this number. Last week, I have checked the problem and surprised to know that Aritel has issued the same mobile number to someone else in India. I communicated to Airtel customer care. They informed me that they have deactivated my SIM due to no payment.
                  From the tracking of my SIM, Airtel can easily find that the SIM is in abroad. Why Airtel was so hurry on issuing this particular mobile number to someone else in India. Airtel did not inform me about cancellation of my mobile number and did not sent any mail to my permanent address what is mentioned on my Aadhar card. I am in abroad. My private informations, including bank informations are going to the Airtel new customer who is using my mobile number.
                  I have communicated and requested Airtel customer care to return back the same number to me many times. But they did not give me any solution for this issue.
                  Please check the issue and help me to get back my Aritel mobile number.
                  Airtel customer support has been notified about the posted complaint.
                  Nov 07, 2018
                  Updated by Debasis Das, Ph.D., MBA
                  I have been using Airtel mobile number (protected) for almost 10 years. This mobile number is linked to my Aadhar card, LIC, bank account, Tax return filing, business card. I distributed this number to my friend in India and aboard last few years. In Jan, 2017 I have converted from 3G to 4G connection and came to know the validity of the SMI is lifetime. Airtel verified my digital identity from given Aadahar card.
                  I have come to China for my job from March, 2018 and kept the mobile on with me. I used to get my messages in China. In past few weeks, I did not receive any message to this number. Last week, I have checked the problem and surprised to know that Aritel has issued the same mobile number to someone else in India. I communicated to Airtel customer care. They informed me that they have deactivated my SIM due to no payment.
                  From the tracking of my SIM, Airtel can easily find that the SIM is in abroad. Why Airtel was so hurry on issuing this particular mobile number to someone else in India. Airtel did not inform me about cancellation of my mobile number and did not sent any mail to my permanent address what is mentioned on my Aadhar card. I am in abroad. My private informations, including bank informations are going to the Airtel new customer who is using my mobile number.
                  I have communicated and requested Airtel customer care to return back the same number to me many times. But they did not give me any solution for this issue.
                  Please check the issue and help me to get back my Aritel mobile number.
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                    A
                    ar.pragati
                    from Delhi, Delhi
                    Nov 5, 2018
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                    Address: 110070

                    I have made the payment of 6007 rs to airtel with txn id [protected], for broadband connection on 26th oct. After following up with airtel person for so many days, they are still not able to provide the connection neither they are returning my money. I have been requesting them to refund my money, please help me.
                    I request the concerned authorities to look in to the matter, and help me with the situation. I want an acknowledgement mail or sms, saying that my refund is initiated. There is no acknowledgement from airtel's side.

                    Regards,
                    Pragati
                    Airtel customer support has been notified about the posted complaint.
                    Nov 20, 2018
                    Updated by ar.pragati
                    After 25 days, I still haven't received the refund.
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                      S
                      S S Malik
                      from Mohali, Punjab
                      Nov 5, 2018
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                      Dear sir,
                      My son was using airtel postpaid number [protected]. Presently, he is in usa for his higher studies. Before leaving, he has closed the connection in the first week of august with written request at your office in ranjeet avenue, amritsar. This closure was confirmed immediately. He informed me that his airtel bill is still coming.

                      You are requested to check from your side no call was made from this number w. E. F. August 9, 2018.

                      I am also using airtel number [protected] and have full faith in your services.

                      Please help us in this regard.

                      With regards.

                      (Dr. S. S. Malik)
                      Father of saurabh malik
                      T. I. F. R.
                      Old navy nagar
                      Colaba
                      Mumbai-400005
                      Airtel customer support has been notified about the posted complaint.
                      Nov 05, 2018
                      Updated by S S Malik
                      I have paid an amount worth Rs. 1628 in lieu of his apyment from August-Oct, 2018. If possible please transfer this amount to my Airtel number [protected]
                      This morning i received a sms regarding gamesworld pocket.
                      I would be very grateful if you refund the money
                      280rs. Recharge from my account
                      But not done.
                      Transaction id[protected]
                      Customer id-[protected]
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                        P
                        Prashanta.jan.2011
                        from Pune, Maharashtra
                        Nov 5, 2018
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                        Address: Bargarh, Kosala, 768036

                        Airtel customer executive registered my name wrong while upgrading from 2g to 4g sim.

                        I have submitted my aadhaar card during the registration but they registered my name along with my father's name.

                        Now somehow my sim card is not working. So i tried to purchase a new sim card with same mobile number.

                        But now i can't purchase a new one because of the aadhaar authentication problem due to name mismatch.

                        When i call customer care they are like we can't do anything from here. I also contacted the airtel office but they also unable to help me anything.

                        As this mobile number is important for my daily activities, now i faced so much problem. Such an irresponsible mistake by airtel can't be ignored which creates such problems in life.

                        So please help me to provide a new sim card with the same mobile number.

                        Thank you
                        Airtel customer support has been notified about the posted complaint.
                        Airtel 4g tower hamare will me nahi rahta hai
                        chandan kumar bibipur vaishali's reply, Nov 4, 2018
                        Tower mere village me nahi rahata hai
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                          R
                          Renuka Yadav
                          Nov 5, 2018
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                          By mistake i will pay a bill of 99 rupees to the postpaid but i use airtel prepaid number i want to recharge my number but by default i pay a bill which is not applicable to my number and regarding this i complained on airtel customer care they didn't help me they are also confused for 99 rupees. I want to refund of my 99 rupees from airtel postpaid as soon as.
                          +1 photos
                          Airtel customer support has been notified about the posted complaint.
                          Messages from
                          Airtel telecommunication services

                          refund of rupees 99 - Comment #3261798 - Image #0
                          refund of rupees 99 - Comment #3261798 - Image #1
                          refund of rupees 99 - Comment #3261798 - Image #2
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                            J
                            Jayesh Gunda
                            from Pune, Maharashtra
                            Nov 5, 2018
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                            Address: Pune, Maharashtra, 411009

                            I am having 3 Airtel connection with Combat-II Plan-MH and number [protected].
                            I am facing severe network coverage problem at my residence in Sahakar Nagar, Pune 411009.
                            Already the complaint regarding this was launched many times to the customer care of Airtel.

                            Since really long, the network coverage problem cropped up again.
                            This is really lack of service from Airtel.
                            Airtel customer support has been notified about the posted complaint.
                            Airtel se koi send recharge kuch Nani hota dikhata tranction could not be proceed due to freeze accounts closed

                            network/range issue - Comment #3262257 - Image #0
                            nitesh gothwal's reply, Nov 2, 2018
                            Problem
                            6000.0 debited from your seving a/c upi/dr/[protected]/Sukdev Sin/[protected]@ybl pay money transaction ID:[protected]
                            Dharani Singh's reply, Oct 31, 2018
                            Payment deducted but not reached to beneficiary's account
                            Dharani Singh's reply, Oct 31, 2018
                            Airtel payment bank 9162740507
                            Transaction upi I'd: 9162740507@ybl
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                              A
                              anil169
                              Nov 5, 2018
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                              Address: 560001

                              My airtel blocked number [protected] which i was using since 2008 now suddenly they have disconnected my number by giving reason of dnc issued.

                              I have tried to contact airtel they has told another airtel number which is in my name they has received complaint due to this they have disconnected my personal number. Now it has been almost 3 months over all my financial transcation and my enquires related to my business has stop from 3 months due to this it is affecting my transaction and financialy i am going down from past 3 months.
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                Debashree Mazumder
                                from Kharagpur, West Bengal
                                Nov 5, 2018
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                                Address: N1811031119562395

                                I had recharged rs 35/ from pay phone on my airtel no [protected] dated on 03.11.18 and made a complaint over it on the very next day. But phone pay replied that the talktime over the said no given which is not actually true. No message is still reached regarding the same. Money is little. I have already recharged then from booth. But i didn't like the malpractice and is therefore making complaint. If action not taken, i will have to lose confidence in digitalization. Regards, customer debashree mazumder, birbhum, rampurhat, barshal, wb.
                                +2 photos
                                Airtel customer support has been notified about the posted complaint.
                                Nov 05, 2018
                                Updated by Debashree Mazumder
                                N[protected]
                                I recharged RS 35 on my Airtel no [protected] dated on 03.11.18 through phone pay. But I was not given the talktime.

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                                  N
                                  nitesh1357
                                  from Korba, Chhattisgarh
                                  Nov 5, 2018
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                                  Hi,

                                  I ported my phone no. [protected] to airtel network on 22nd october but the signal on new sim is unavailable. Meanwhile i have lost signal on my older sim. I am frustrated as it's been more then 14 days and the guy who performed the porting is not ven replying back.

                                  Please take swift action.

                                  Thanks in advance,
                                  Nitesh
                                  Mob - [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Nov 11, 2018
                                  Updated by nitesh1357
                                  I have had multiple interactions with Airtel customer support and have realised that their service/support staff is useless.I have decided for myself that i will not switchover to thier network and would advice everybody to never switch over to Airtel.

                                  nitesh
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                                    K
                                    Kavitharaj
                                    from Chennai, Tamil Nadu
                                    Nov 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: 600023
                                    Website: Airtel

                                    Hi this is kavitha I have recharged for Data pack amounting to INR.399 through airtel website on 1st Nov 2018. The transaction was failed but the amount has been deducted from my Bank a/c. Resolve the issue as soon as possible and refund my money.Thank You

                                    Mobile:[protected]
                                    Transaction Id:[protected]
                                    Nov 24, 2018
                                    Complaint marked as Resolved 
                                    Finally It got resoved It took 20 days but they have resolved the issue through [email protected] and 7899799614.Thank u so much.
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                                      T
                                      Tausif.84
                                      from Mumbai, Maharashtra
                                      Nov 5, 2018
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                                      Address: Jamnagar, Gujarat, 361142

                                      Today (05/11/2018) morning i got msg which was delivered at 3:05 am says that “thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789”.
                                      And i have not used any services from long time.
                                      Pls. Refund my money.
                                      Or else there’s only one option to do port with other telecom operators.
                                      +1 photos
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                                        S
                                        shantimay
                                        from Kolkata, West Bengal
                                        Nov 5, 2018
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                                        This morning (05.11.18) l (Cell ph no [protected]) received the following sms from my service provider airtel, stating -
                                        "thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"
                                        I never did use the stated item, nor did l ever opt or ask for it. Forcing such payments on to customers by the mobile phone service provider amounts to cheating and unfair trade practice.
                                        I want immediate refund of the deducted amount and non-recurrance of such incident.
                                        Kindly look into the matter urgently.
                                        +1 photos
                                        Airtel customer support has been notified about the posted complaint.
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