Airtel Complaints & Reviews

Sir, right now i am in japan and using the india number as contact detail for all our domestic (In india) related services.
I used to top up regularly. But now i found that my number [protected] is temporarily blocked when i tried to recharge online.
No out going call and incoming call. But receiving messages.
I already last my old number. I don't want to loose this number as i have registered this number to all my banks and other services.

I tried to call 121 and mail them but i couldn't connect them, please provide me some help to activate my sim and advice me what to do to maintain my sim active as i will be staying in japan long period and will be coming to india on regular bases

My phone line and internet has been dead for the last few days and there is no update or action from airtel towards restoring the services.

Airtel seems to have drowned in the drains in terms of the quality of services. Customer care and the service technicians are equally pathetic. For them there is only one question always "can i come home now" expectation being the customer at their mercy should be waiting at the home 24 x 7. Given a time commitment and agreed they will never be there is a different story.

I have been chasing a problem with airtel for more than a month by now for the service being very disruptive. Sufficient details have been provided yet they continue to toy around shameless and courteousness only to make continued false and fake promises. Even with the service being continuously disrupted over the month, the bill has been generated promptly and the ask for a no service credit has gone unheard and not responded so far. There was in fact a call from the customer care since the issue ticket could not be resolved for more than a month they would like to close the ticket which i am unsure what that means.

Since last saturday 15, dec 2018, situation has changed to worse to worst with both phone and internet completely dead and yet there is only the usual we are working on message as the response with a commitment of 72 hrs resolution. Multiples of 72 hrs has passed and yet the commitment of 72 hrs resolution continues with every mail response. I wonder if there would be any resolution at all.

Multiple emails to various airtel authorities has only met with a standard "we regret the inconvenience" message. No resolution so far, no proper updates so far, but bills are prompt.

Have been a loyal customer to airtel for more than 10 years, but certainly cannot continue to pay for the lack of service.

Immediate attention to the matter and resolution would be much appreciated.

Regards
Binson

Sir my name is krishna khandelwal and i have airtel number i. E [protected]. About 1 day past there is not a single line of tower showing in my phone..
I even cant accept any call or even cant call. Not even can use my data packs. I[censored]r company cant provide a better connection or network fidelity then uhh please tell. I will change port my no. To another one. Network
With regards
Krishna. Khandelwal

No network since yesterday evening.
I also have account balance and active data plan.
My device also has no issues.
I don't understand what is "too short" or "not informative" about my complaint?
I'm not getting any network! That's my complaint!
What more do you need?
If you think this complaint is short, expand it yourself   replace all

Rli recharged my number on[protected ]for three times 448 two times from airtel recharge site and 499 from paytm, after payment process, the website displayed that recharge was unsuccessful due to following reasons, insufficient funds in the back. But when i checked my bank account 499 and 448 two times have been deducted under airtel payment. I have never faced such problem before.

Now i request you to refund my money back.
Transaction ref number is [protected]

Hi
I have done circle porting from west up to delhi on 1.12.18 and my number get ported in on 10.12.18. But still the Internet is working on my number. I have become fed up with the pathetic service provided the person in service centre and also at customer care. They are just lodging complaint and assuring that there is some technical issue in your number, will resolve soon.
If you can do something. Pls do the needful.
M.no- [protected]

Regards
Rajiv

Weak signal in gulmohar park area aundh
Airtel keeps informing that matter shall be sorted out in four days
The issue is there for past two years

Date: mon, dec 3, 2018 at 2:13 pm
Subject: weak or no signal
To:

Dear
I am a user of airtel for a long time
Now at pune gulmohar park i receive no/weak signal
I have complained on many occasions but all i receive a call and
Nothing happens
Well this the last time or i change service provider
Thank you

I recharged my number on[protected], after payment process, the website displayed that recharge was unsuccessful due to following reasons, insufficient funds in the back. But when i checked my bank account 199 rs have been deducted under airtel payment. I have never faced such problem before.

Now i request you to refund my money back.
Transaction reference number[protected].

I have done recharge today ie 17/12/2018. 200 hot deducted from the credit card account still the account is suspended. CUSTOMER CARE people are just eager to raise the complaint and they do not give any resolution. They are of no use. There are end numbers of issue trying to reachable online through airtel app, phonepe, Amazon pay it just says operator is unreacheable every time I recharged and still account is suspended. Called several times to CUSTOMER CARE only issue is raised, no resolution. Big brand name, ### services. Airtel TV account no [protected]. Registered no [protected]

Dear,

With due respect to state that, I Alok Ku Agrawal, S/o. Late Laxman ku Agrawal of Attabira owner of Shiba Enterprises,
I have a CC A/c in Dcb Bank Attabira Branch
Sir without my knowledge on Dt.5/12/18 2Lakhs and Dt.6/12/18 10Lakhs, total Rs.12Lakhs transfered to Suresh Singh of IDFC Bank holder Delhi Branch
A/c No.[protected], This is Frudly transferred.

Therefore Please request you to kindly take properly investigation and action against Suresh Singh and recovery my Amount as soon as possible.
Please Help me ...
Police Station Fir Copy in Attachment.

Dear,

With due respect to state that, I Alok Ku Agrawal, S/o. Late Laxman ku Agrawal of Attabira owner of Shiba Enterprises,
I have a CC A/c in Dcb Bank Attabira Branch
Sir without my knowledge on Dt.5/12/18 2Lakhs and Dt.6/12/18 10Lakhs, total Rs.12Lakhs transfered, This is Frudly transferred.

Therefore Please request you to kindly take properly investigation and action against Suresh Singh and recovery my Amount as soon as possible.
Please Help me ...
Police Station Fir Copy in Attachment.

I reside in mumbra and i am facing network issue from last two days
I am not able to make calls, receive calls and use my internet, and this is not the first time i am facing the issue. I have three more connections and facing the same issue. I have earlier also raised a compliant for the same and also posted the issue on social networking sites, and if the internet is working it is very slow in speed and not as per the promise made by the company. They charge for the services and do not provide services as promised.
I want you to escalate this issue as this fraudster should be punished.

Sir i had done recharge through my airtel app on 17/12/18. First i recharged 199 rs recharge not done at that time due to network problem. After some time again i done 448 to my mobile number [protected]. First i received 448. After 30 minits 199 recharge also completed. Finally i have 2 plans at a time. I want to cancel 199 recharge and credit to my account.
Plz resolve the problem as soon as possible

Mere pass yah msg aaya hair jo meri samaj mein nahi aa raha so please tell me about this ok sir jo message aaya hai hua hai.. Can yah hai...

... Id-doppnb.
A/c*4892...
... Cr..1500..15-12-18.
.. Belence 16500... Please sir check karke batao meri samajh mein nahi aa raha hai ya paise kya mere agar mere hi to hai main account number meri samajh mein nahi aa raha please sir kaise check karke mere facebook account par iski jankari de ya mere mobile number par[protected] ok thank you

Sir i have purchased a new sim on 12/12/18 and till now m not getting tower on my phone and on calling 59059 its automatically disconnected. I have called multiple times to customer care but getting hpoeless answer and i have contacted retailer also and he said he has submitted all documents successfully so plz try to solve it and activate it as soon as possible
New sim no [protected]

Dear sir,

I have taken the mobile protection plan of your esteem organization 2.5 months back for my samsung mobile. I always prefer to go and use the product of brand and hence i have prefer the airtel secure plan.

Name :- chandmahmad ghanchi (Mohammedsahil chandmahmad ghanchi)

Location :- ahmedabad

10 days back unfortunately it got an accident and the same was been register to your organization for claiming. I have provided all the document and photographs as required by you. Also handed over the handset to the executive who has visited my residence to collect the handset.

Service request number :- 3775554

Now after 10 days i got an sms from your end that “ we could not process your airtel secure device as device was repaired earlier from unauthorized centre” further would like to acknowledge that i have never gone to any local shop for any of my mobile. Yesterday night your executive name farhan has also called me and have asked me that my back glass of handset is duplicate. I have always make the repair when require from authorized service centre only. If you require i can collect the past history of my mobile from authorized service centre. I am very much sure that my back glass is original. If the back glass is duplicate than imei number printing is not possible on back glass. My back glass has everything on it (Model number + imei number + serial number) and the same is visible on photographs which i have uploaded.

Kindly handover my case to some senior person who can investigate this in details and let me know the findings as i have high trust on airtel as a brand.

Encl :- back glass snap which is uploaded and which is on handset.

Regards,

Chandmahmad ghanchi

M - [protected]

The mobile gaming services activation just popped out of no where consuming inr49 per every 7 days. The consumer own the right to activate what they want. So don't just activate and deactivate as u like if it consumes money from consumer. Please value the amount of money people put it for contacting dear ones. Not everyone will be able to afford it.

I got the below message from airtel. That my outgoing services has been stopped.

Alert! To restart outgoing and data services on airtel mobile [protected], recharge with unlimited or smart pack. For pack details, dial *121*51#

But when i bought the sim they told me that lifetime validity but now suddenly they are asking to recharge again. That too i need to recharge unlimited packs (300 rs).

Lowest packs cost 23 rs that only for 28 days. So that means i need to keep on recharging just for validity purpose every month. This is crazy airtel wants customers to recharge unlimited packs as no one is using packs.

I need solution for this. I saw many post of this kinds. So that means airtel is doing this on purpose to loot money

Dear sir/airtel team,

I want to know the call details (Incoming and outgoing) of the my airtel number: +91 [protected]
On dates of 18th october 2018 to 19th october 2018.

Please kindly send details to email id: [protected]@gmail.com

My details:
Narsimlu bommena,
S/o: yellaiah
H. No: 3-46,
V: cheekode,
M: mustabad,
D: rajanna siricill (Karimnagar)
Pincode: 505404
Email id: [protected]@gmail (Which is already registered with airtel, when i was used postpaid plans, 1 year back)

Please send it eod on 17th dec 2018. Please send it asap.

Please let us know, if you need any more details on this.

Thanks,
Narsimlu bommena

Hi,

Frustrated with your customer support n didnt expected you will give cold hand to the customer grievance.

Here is how i got new broadband connection.
Have submitted documents, photo n paid 6 months 5498 rupees on 2nd september. And within week i got broadband n landline connection. Seems the paid amount is not reflecting in my account. From past two months, am getting calls to pay the accumulated balance. Told n der the screenshot to the customer care 121 and sending again.

Mentioning the contacts here whom have transferred amount n did installed. They know that am suffering with this problem n were telling that they will be paying then to airtel. Seems they have not done payment.

Sai - [protected]
Bhaskar - [protected]

From past 12 days, my internet n landline have been disconnected. Sent the payment proof n sent the contacts. What else u r expecting me to do. You try to solve the issue w/o disconnecting. Plz reactivate my connection.

Regards
Pavan