Claimed

Airtel Complaints & Reviews

2.1
Updated: Aug 12, 2026
Complaints 54818
Resolved
21980
Unresolved
32838
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1676

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
S Gopinathan
from Bengaluru, Karnataka
Dec 26, 2015
Report
Copy

Address: Bangalore, Karnataka, 560029

Hi, I have requested for a new connection of Airtel LL & BB of 40MBPS speed online by paying Rs.1000/- advance. Multiple times different people called me from Airtel and confirmed my requirement and collected all documents. After several followup on 24th of Nov one person from Airtel came and pulled a cable inside my building. He confirmed me that he can only give 8MBPS connection and he said after activation we will upgrade to 40MBPS. He was not technically sound and said he will send some technical person next day for configuring internet...for my curiosity I contacted Airtel and checked this bandwidth issue and they confirmed that max possible speed is only 8Mbps. Same day (25th) I raised a request asking them to disconnect and pay me back my Rs.1000/- because I have not used any of their service - not even a telephone call. They send me a acceptance to the complaint and said they will refund the amount in few days. On December 21st I received a bill from Airtel showing Rs.1328/-. They are saying that Rs.1000/- is adjusted towards activation and I have to pay balance Rs.328/-. I send mails to Nodal officer and also to Appellate...reply is same...no logic...you have to pay Rs.328/-...And they confirmed over phone and mail that billing is for 20th to 26th...but my connection is activated only on 24th... I was just thinking how these guys are looting public... I have decided to cancel all my Airtel connections and take this case to consumer court...Just updated you all to escape from such Airtel traps... Thanks
Airtel customer support has been notified about the posted complaint.
Dear Mr. Gopinathan,
This is with reference to your post dated 26 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Gopinathan,
This is with reference to your post dated 26 Dec. 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    raje2015
    from Chennai, Tamil Nadu
    Dec 26, 2015
    Report
    Copy

    Address: 600083

    i have registered the complains (Number:[protected] on 22 dec 2015 but still now no response. I am using the net connection for commercial purpose but your customer care people not response in call. I have spoken with Karthik (destination :Manager), he told problem will be reoslve within 15 mins. Till now, that 15 mins is not happen to your customer support
    Airtel customer support has been notified about the posted complaint.
    Dear Customer,

    This is with reference to your post dated 26 December 2015.
    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jnikhi
      from Homnabad, Karnataka
      Dec 26, 2015
      Report
      Copy

      Address: 560068

      Complaint no 62940820 Landline no [protected] Name : Nikhil Jain From last 3 days I am not Receiving internet before that i have already logged a complaint for slow speed issue which i am facing from last 1 week but they didn't respond properly . I have called the several times but they are always saying that it will be rectified in 24 hrs but nothing has been done. Now i am telling that i want disconnection then disconnect my phone and didn't pick next time. Registered contact no :[protected]
      Airtel customer support has been notified about the posted complaint.
      Dear Customer,

      This is with reference to your post dated 26 December 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Umesh Arora
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hansa Nandini
        from Mumbai, Maharashtra
        Dec 26, 2015
        Resolved
        Report
        Copy
        Resolved

        Address: 831005

        Have given my this no [protected] for MNP from Reliance to airtel. After that MNP has done on 23rd dec morning and in morning I did tele verification also and after that it said that your verification is done and your sim will be activated in next 30min and FRC also I did. But from 23rd dec'16 morning only I m not able to make any calls to any no or no incoming calls are coming.. when ever I m calling it going to verification center and it saying repeatedly that ur no will be activated in 30 min. But yet not able to make calls from yesterday morning itself..and also i need to do some bank payment and becoz my no is not active yet i m not able to do. i called customer care many times but no response and also i visited airtel store many times not getting any help. Please do help me out as me missing my important calls. Do help me out. And in starting I m facing so much problem then wat will happen later.. Do reply wat to do.. Thanking you,
        Aug 7, 2021
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Dear Ms. Nandini,
        This is with reference to your post dated 26 December 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
        Look forward to hearing from you.
        Regards,
        Umesh Arora
        airtel presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          MD N Alam
          from Jabalpur, Madhya Pradesh
          Dec 26, 2015
          Report
          Copy

          Address: 411019
          Website: www.airtel.in

          Dear Sir/ Madam - I have rechrged today 2G datapack 2GB from airtel.in site through SBI internet banking and same debited from my SBI A/c but didn't recharge. SBI transaction Ref no. IG0BEXFYF0 for Rs. 199/- dt 26/12/2015 12:43 26-Dec[protected]Dec-2015) TO TRANSFER INB BHARTI AIRTEL ZDYX837VY6B30VHDU6BK15122IG0BEXFYF0 199.00 request for activation of MH2A8EW1 with 2G data 2GB I request KIndly Look up and resolve. Thanks & Regards, Alam [protected]
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Alam,

          This is with reference to your post dated 26 December 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Umesh Arora
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear Mr. Alam,

          This is with reference to your post dated 26 December 2015.
          We would like to confirm that we have shared the resolution details with you.
          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sanjay Pandey2
            from Lucknow, Uttar Pradesh
            Dec 26, 2015
            Report
            Copy

            Address: New Delhi, Delhi

            I was employee of Bharti airtel services limited from Oct 2006 to December 2007 in delhi My PF amount is still unclaimed which i wanted to settled down . pl share me the address of Bharti airtel; services limited addressto to get this settled down
            Airtel customer support has been notified about the posted complaint.
            Still no update
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              demongokul
              from Bhawanigarh, Punjab
              Dec 26, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Chennai, Tamil Nadu, 600010

              I called Airtel regarding broadband on 18/12/2015 and they explained me the plans and told that sales person will come and collect the ID proof shortly and told connection will be established within 72 hours of collection of the documents. The sales person came on 20/12/2015 and collected the documents and told login will be created for me the next day. But there was no response for 72 hours i did not get any message from Airtel side too. Later I called the sales person and asked about my connection, he told there is network error. I called Airtel broadband and asked for my status, they told that is there no issues regarding network and they will look into it. The next I again called the sales person and asked why I did not receive any message about my login, he told that some people won't get the message and connection will take long, I told i will speak to higher officials and cut the call. Next day i got a message with reference no and booking no from Airtel i.e. on 25/12/2015. But still connection has not been given to me. I don't know how long it will take either. Please look into this immediately. My fixedline account no is [protected] and installation order no is 48224963.
              Mar 16, 2021
              Complaint marked as Resolved 
              Issue resolved
              Airtel customer support has been notified about the posted complaint.
              Dear Customer,

              This is with reference to your post dated 26 December 2015.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Umesh Arora
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              After waiting for more than a week. They now say my area is not coverage. BSNL can cover my area and airtel cannot. It was not the answer I was expecting from airtel side. They say my home is 300 meters from junction box and they can not give connection. I asked if they can provide in future they said no. Too bad airtel.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shankar0917
                from Mumbai, Maharashtra
                Dec 26, 2015
                Report
                Copy

                Address: 560076
                Website: Airtel.in

                I am airtel 4g dongle user bangalore, I would request to not to take, it was ok when initially when I was taken but later my dongle is not at all connecting, Even after giving complaints they not even bothered and asking to wait for 90 days to get it resolved, so request everyone to go for another network if you are looking it in bangalore.
                Airtel customer support has been notified about the posted complaint.
                Dear Shankar,
                This is with reference to your post dated 26 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                Look forward to receiving the required details at airtel.[protected]@airtel.com
                Regards,
                Umesh Arora
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear Shankar
                This is with reference to your post dated 26 Dec. 2015.
                We were waiting to receive your contact details to enable us to address your concern.
                Since we have not heard back from you, we trust your issue has been resolved.
                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                Regards,
                Anil Sachdeva
                airtel presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Krishnamoorthy Dharmalingam
                  from Bengaluru, Karnataka
                  Dec 26, 2015
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560100
                  Website: airtel.in

                  I am calling 121 to complain about the network issue, however whoever calls me getting not reachable. Worst situation is, i am calling from my landline keeping mobile in my sight, i am getting not reachable, however phone shows full tower. Raised the complaint in Sep2015, got a response saying new tower will be placed. I don't know whether new tower got placed or not, but it is little bit better. However call drops are there. Activated to overcome incoming call issue by missed call alert, unfortunately I am not getting missed call alert also for the calls which I got not reachable. Even for the call what I made from landline. BAD NETWORK SERVICE, AND REALLY IRRITATING WHEN WE SEE ADVERTISEMENT ON BETTER AND FAST CONNECTIVITY. IT IS NOT 4G IT IS FORGERY. Note the following complaints, [protected] has been noted for future network planning. Closed without my concern. Update on Reference no[protected] regarding network on your airtel. New site has been planned for the shared location to enhance network coverage.
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Dharmalingam,

                  This is with reference to your post dated 26 December 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Umesh Arora
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  This is what the problem I was complaining.
                  I was at home (314, Sri Tirumala Vintage, Basapura, Hosa Road, Electronic city), while you folks made the call.
                  Can you please help me to make my friends/relatives call me when I am at home.


                  --
                  + Krishna
                  From: airtel presence [mailto:airtel.[protected]@airtel.com]
                  Sent: Thursday, December 31, 2015 5:57 PM
                  To: Krishnamoorthy Dharmalingam
                  Subject: Regarding airtel number [protected]

                  Dear Mr. Krishnamoorthy,
                  This is with reference to your communication dated 31st December 2015.
                  We tried to reach you at [protected] on 31st December 2015 at 05:00p.m and we have also sent an SMS on the same number on 31st December 2015 at 05:05p.m. We were unable to establish contact with you “as number was not reachable”.
                  We would appreciate if you could write back to us suggesting the best time to contact you and if you want us to contact you on a different number, pls share the same and our resolution specialist would be glad to assist you on priority.
                  Please contact us at airtel.[protected]@airtel.com and We will make every effort to revert with a resolution as soon as possible.
                  Your’s sincerely,

                  Preeti Sharma
                  airtel Presence (airtel Customer Service Team)
                  bharti airtel limited
                  airtel.[protected]@airtel.com
                  Dear Mr. Dharmalingam,

                  This is with reference to your post dated 26 December 2015.

                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
                  Look forward to hearing from you.
                  Regards,
                  Anil Sachdeva
                  airtel presence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vikash4dec
                    Dec 26, 2015
                    Report
                    Copy

                    Address: Valsad, Gujarat, 396195

                    Dear sir, I had applied for national mobile number portability-in at airtel office vapi Gujarat with valid UPC no & documents, as you know MNP proceeding time is 7days.during this period i got two sms 1 from AG-AIRFTA Your request for porting the 827xxxxxxx to airtel has been received. 2 from AB-AIRRTV Dear Customer, validation of your documents for porting your mobile no [protected] to airtel could not be completed successfully. For more details, contact your point of sale from where the connection was taken or the nearest airtel store. when I show this sms to airtel executive she said there is no matter... your no. Will be port in. Be relax. But after 7 days her statement was same... And now after 13 days she refused to provide port in facility & saying I can't do anything, now she says come from 1st step even after 13 days without any hesitation her behavior was so rudely ...so Plz take action...
                    Airtel customer support has been notified about the posted complaint.
                    Dear Customer,

                    This is with reference to your post dated 26 December 2015.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Umesh Arora
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jatinder kumar dhar
                      from New Delhi, Delhi
                      Dec 26, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: New Delhi, Delhi, 110085

                      Dear Airtel, Airtel has deducted rs 41/- from my mobile no-[protected] today at 7.50 a.m against using my internet. My phone was on charging all of sudden there was some tone of starting my internet, which I have closed long back and for the same I have recd. the sms no. I have not used internet, This is the Airtel co which is deducting money from my mobile no . this has happened so many times. I have got assurance from Airtel that in future there will be no duductions, but sorry to say they ar repeating the same I request you to kindly refund my money otherwise I have no option except to stop the number and lodge a compaint against Aittel. thanks My no-[protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      dear Sir,

                      My account balance is 0 as your highness have deducted all my prepaid balance.
                      I have to make a call urgently.
                      I just want to know that when you are going to refund my money i need it urgently.
                      let me know by phone or by SMS

                      thanks
                      [protected]
                      dear Sir,

                      My account balance is 0 as your highness have deducted all my prepaid balance.
                      I have to make a call urgently.
                      I just want to know that when you are going to refund my money i need it urgently.
                      let me know by phone or by SMS

                      thanks
                      [protected]
                      Dear Mr. Dhar,

                      This is with reference to your post dated 26 December 2015.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Umesh Arora
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Dear Mr. Dhar,

                      This is with reference to your post dated 26 December 2015.
                      We would like to confirm that we have shared the resolution details with you.
                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mahshad Eriyal
                        from Banposh, Odisha
                        Dec 25, 2015
                        Report
                        Copy

                        Address: Kasaragod, Kerala, 671123

                        My number is [protected] From airtel kerala Deduct rs 99 rupees from account for super model activation on 25/12/215 .i didnt activate any service from mobile . I called to costmer care immediately they told while browsing the service is activated .. but i didnt click any payable link or i didnt see any ad from website... but i hav to knw why you cant refnd amount... i heard that .you can refund amount within 24 hour of time... Regards Mahshad
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Eriyal,

                        This is with reference to your post dated 25 December 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Umesh Arora
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Dear Mr. Eriyal,

                        This is with reference to your post dated 25 December 2015.
                        We would like to confirm that we have shared the resolution details with you.
                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          arorapr
                          from New Delhi, Delhi
                          Dec 25, 2015
                          Report
                          Copy

                          Address: Ranga Reddy, Andhra Pradesh, 500049
                          Website: www.airtel.in

                          I did 2 recharges for my airtel Phone # [protected] via payumoney and it has not yet credited the charges to my prepaid phone number [protected] Recharge 1----- On 05-DEC-2015 ---Rs 27 Via Pyumoney --Airtel transaction id ([protected]). Recharge 1----- On 05-DEC-2015 --- Rs 27 Via Pyumoney --Airtel transaction id ([protected]). Request you to please credit Rs 54 to my airtel Phone # [protected] This is totally unfair on part of the Airtel
                          Airtel customer support has been notified about the posted complaint.
                          Dear Customer,

                          This is with reference to your post dated 25 December 2015.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com


                          Regards
                          Umesh Arora
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Dear Customer,

                          This is with reference to your post dated 25 December 2015.
                          We would like to confirm that we have shared the resolution details with you.
                          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nandanuru
                            from Aligarh, Uttar Pradesh
                            Dec 25, 2015
                            Report
                            Copy

                            Address: Agra, Uttar Pradesh, 282005
                            Website: airtel

                            I have visited airetel service centre sanjay place, agra to get my data card[protected] closed by making full payment. The service personnel mr vinay, mr ankit and mr manish refused to attend the call eventhough i have taken token citing that data card pertains to hyderabad. I had been informed by 121 that card can be closed anywhere in india. The personnel there refused to acknowledge complaint letter nor they didnot reveal superior name nor phone no. The service was also refused on 24/12/2015. Kindly advise sekhar [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Dear Customer,

                            This is with reference to your post dated 25 December 2015.
                            We would like to confirm that we have shared the resolution details with you.
                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                            Regards,
                            Anil Sachdeva
                            airtel presence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              drspkaran
                              from Delhi, Delhi
                              Dec 25, 2015
                              Report
                              Copy

                              Address: Karur, Tamil Nadu, 639002
                              Website: airtel

                              I got a new connection from airtel on 12.12.15.My number is [protected].I recharged with rs.300 & i also recharged with a data pack for Rs.100 on the same day. I again recharged with Rs.100 on 14.12.15.As on 14.12.15 morning, my accountbalance was Rs.384 in main account.I used internet, my entire data was used up & without any notice my entire balance of Rs.384 was detected for the internet usage.I contacted the customer care. They asked me to sms STOP to 1925, i did so & received the deactivation confirmation message.(see the jpeg image). Again i recharged with a new data pack.After exhaustion of my data pack, this time also(21.12.15), Rs.40 was detected from my main balance even after the deactivation confirmation message.Again i ve sent STOP sms to 1925 & now also i got the deactivation confirmation message. Let me have the following clarifications- 1.whats the role of 1925 here.Even after confirmation message, my main balance got deducted.why? 2.According to TRAI, when a data pack was taken up by the customer, no amount should be deducted from the main balance without customers explict consent. Also alert sms should be sent in steps.But no such alerts were givenup for me & the entire main balance amount of Rs.384 & rs.40 was looted by the company without my knowledge.I kindly request you to take necessary action to get my money back in my main account. Contact person -Prabakaran, [protected] [protected]@gmail.com Yours, D.Priya
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Prabakaran,

                              This is with reference to your post dated 25 December 2015.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Umesh Arora
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Dear Mr. Prabakaran,

                              This is with reference to your post dated 25 December 2015.

                              We would like to confirm that we have shared the resolution details with you.
                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              It is help full I am also a victim looted by Airtel .
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                k.chethan
                                from Bengaluru, Karnataka
                                Dec 25, 2015
                                Report
                                Copy

                                Address: Bangalore, Karnataka

                                I have useing airtel postpaid, issue is my december month billing. i have 1536mb data free in bill plan. asper airtel sefcare i have used 1534.5mb only on 4th of december night 11.45pm next 5th december onwards new billing cycle ll start but they have charged 1146rs. i am not ready to pay extra charges please resolve this issue. thanks.
                                Airtel customer support has been notified about the posted complaint.
                                Dear Customer,
                                This is with reference to your post dated 25 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                Look forward to receiving the required details at airtel.[protected]@airtel.com
                                Regards,
                                Umesh Arora
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Dear Customer,
                                This is with reference to your post dated 25 December 2015.
                                We would like to confirm that we have shared the resolution details with you.
                                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                                Regards,
                                Anil Sachdeva
                                airtel presence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  saurabh.rhythm
                                  Dec 25, 2015
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka, 560076

                                  Hi, This is regarding my request for porting my Airtel number from one circle to another which I submitted on the 7th of November. I had submitted all required documents to Airtel JP Nagar, Bangalore store as requested by their manager. I had also submitted the original NOC document from my previous company on whose name the connection was. After 48 days, 30 calls, 4 visits to the Airtel store, I think I have wasted enough time and faced a lot of harassment but still my number has not been ported. False commitments have been given every time I've called Airtel customer care or visited Airtel store. Now I have been requesting Airtel to return my original NOC and other documents since I cannot wait anymore but they are not able to do that as well. Mr. Veeru, Manager, Airtel JP Nagar store wants me to submit some new documents from my old company as he says the process has changed now. My question is, if the process has changed after I submitted my request, why should I face the harassment? This is the worst experience I've ever had with any service provider. Airtel has proved that they take their customers for granted. Worst network in Bangalore, and on top of that, such poor service, I don't know what they boast of. I have lost all my patience. I want my documents back so that I can change my service provider and take a Vodafone connection. I believe they are much more professional than Airtel with a much better network. Airtel should stop advertising about 4G and get their basics correct first. They are not even equipped to handle 2G services. Regards, Saurabh Nagpal [protected] (Airtel Mobile)
                                  Airtel customer support has been notified about the posted complaint.
                                  Jan 13, 2016
                                  Updated by saurabh.rhythm
                                  Dear Mr. Umesh,

                                  This complaint is still unresolved. I did get two calls from Airtel customer service and they again assured my complaint is being worked on, but neither did my number get ported, nor have my documents been returned. How many times should I listen to your false promises. It has been more than 2 months now. Request you to give me a solution asap. Or my next step would be to go to the consumer court and file a harassment case against Airtel!

                                  Warm Regards,
                                  Saurabh
                                  [protected]
                                  Dear Saurabh,

                                  This is with reference to your post dated 25 December 2015.
                                  We would like to confirm that we have shared the resolution details with you.
                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                                  Regards,
                                  Anil Sachdeva
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajavigneswarran
                                    from Puducherry, Puducherry
                                    Dec 25, 2015
                                    Report
                                    Copy

                                    INB AIRTEL BHARTI AIRTEL [protected]IGOBCYFKM9 Rs.50 taken from my account but not recharged on 10.12.2015. INB BHARTI AIRTEL [protected]GOBCAZWJ4 TRANSFER T Rs.85 taken FROM MY account but not booster recharged on 03.12.2015. I request you to Rs.135 to credit into my account immediately otherwise I have to go to grievance cell. This is second reminder JAYARAM [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    How people believe Airtel if you have done like this

                                    alomost one month is passing

                                    the above money two spells not credited to my account

                                    whether anybody believe INB BHARTI AIRTEL

                                    If not recharged, they should have returned atleast one week.

                                    My case one month passed they have not returned/credited to my account.
                                    Dear Customer,

                                    This is with reference to your post dated 25 December 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Umesh Arora
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Dear Customer,

                                    This is with reference to your post dated 25 December 2015.
                                    We would like to confirm that we have shared the resolution details with you.
                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sunny Agrawal737
                                      from Ahmedabad, Gujarat
                                      Dec 24, 2015
                                      Report
                                      Copy

                                      Address: Vadodara, Gujarat, 390020
                                      Website: airtel broadband

                                      Sir, i am actually pay 2573 by paytm to airtel by mistake...actually pay to bsnl broadband([protected]) but my mistake i pay to money airtel broadband by debit card..plz hlp to me for return the payment in my paytm wallet...
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        anu_ssr62
                                        from Hyderabad, Telangana
                                        Dec 24, 2015
                                        Report
                                        Copy

                                        Address: Hyderabad, Andhra Pradesh, 500083
                                        Website: google.com

                                        Please de activate the above sim, because it was earlier belongs to one trader, the shop was burnt subsequently no response with them, The same sim was allotted as new . After few months past we have received a call that the number was assigned for requesting, they contacted Air tel they advised that you have an under standing with the user then we will re allott the same to the trader. So that is the reason we will give this number to the trader and we have obtained a new 4G number for us . So hence we request you to de activate the above number and you can allott the number to the old client. Sreenivas suramudi
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Mr. Suramudi,

                                        This is with reference to your post dated 24 December 2015.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com


                                        Regards
                                        Umesh Arora
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit