Airtel Complaints & Reviews

Dear Concern, Greetings ! I am really sorry to write this mail, but i haven't got any satisfactory solution or resolution for my complaint till now after 3 days: My number [protected] is activated / ported from Prepaid IDEA, Karnataka to Post paid on AIRTEL Karnataka on 8th December 2015 at 8.04 AM, During the time of Activation and also before activation i have clearly requested for the activation of 3G Data (Rs. 199 Voice Plan and Rs. 250 Plan, We get 1 GB 3G Data + 1GB Extra 3G Data Special Dhamaka Plan Offer), As per the Executive words and also Customer Care Executive Words during the time of Activation of SIM card, the data plan will also get activated in 30 Min on the same (As per the rule as well), but unfortunately even at this point of time on date: i.e 11th December 2015, 5.30 PM the data plan is "NOT YET ACTIVATED", still the Status says as PENDING.. Please find the below mentioned details about the Call timings and conversations which has happened between Customer Care to resolve my complaint: Day 1 Call Timing Call Duration Higher Authority Spoke Next Higher Authority Solution Told 8th December 2015 9:49 PM 7 Min 43 Sec Uday Still the status is PENDING, Will be activate in 30 Min max time 10.43 PM 8 Min 44 Sec Karthik Kishore Naidu Still the status is PENDING, Will activate in 3 Hours for Sure, If not you can call back to 121 9th December 2015 8.00 AM 13 Min 20 Sec Kishore Naidu Kishore Naidu Still the Status is Pending, Promised that this issue will be resolved in 24 Hours 11.22 AM 7 Min 18 Sec Uday Still the Status is Pending, Promised that, he personally care about this issue and it will be resolved in 3 Hours 1.29 PM 9 Min 28 Sec Kishore Naidu Kishore Naidu Still the Status is Pending, Promised that max to max it will be resolved in 3 Hours if not you can call to his Personal Number - [protected] 6.59 PM 20 Min 22 Sec Uday / Kishore Naidu Kishore Naidu Still the Status is Pending, Takes another 2 Hours and will be resolved as early as possible 9.15 PM 11 Min 41 Sec Uday Kishore Naidu Still Status is Pending, takes another 24 Hours to resolve, try to solve in 2 Hours 9.45 PM 40 Min 49 Sec Uday Floor Manager - Narasimhan Sr. Manager - Shashi Kumar Still the status is Pending, Promised me that, it will be solved in another 3 Hours, he told he will take personal intrested and do the things in another 3 Hours for Sure, before morning this issue will be solved completely, if not you can call to Narasimha No. (No Number Given at last) 10th December 2015 7.56 PM 36 Min 46 Sec Uday Shashi Kumar Still status is Pending, Will be ready by 3 Hours if not you can call to personal Number : [protected] Apart from the above Calls which i made, in between some times i have received a Call from Airtel to tell about the status as " STILL THE STATUS IS PENDING, IT TAKE 24 Hours FROM NOW TO RESOLVE YOUR PROBLEM", I was wondering that, Every time i get a call from Airtel (in an interval of 4 to 5 Hours once) from the day i port my number (3 days for today) so what does it mean by '24 HOURS', the complaint is solved in 24 Hours, is it from the day i gave complaint or the time they called for every 3 hours for 3 days, even today morning also got a call from Airtel saying again from now it will take 24 Hours, i was really in big confusion are they playing with us For your information, I have received a Messages from Airtel with the references as Follows: Reference No's : 66626215,[protected] With above all the mentioned Conversations and issues, hereby i would like to bring it your kind notice that, If the Airtel is not ready to solve my problem on time, kindly let us know in clear, so that we will not believe their fake Convincing Bluff words or statements. Just by believing the words from Airtel Employess, i gave some promises to my business superior to send my official Reports, i failed to send the reports to my business heads on time, hence i got a warning letters from by business heads saying nonperformance, This is happened just because of fake statements by Customer Care Executives and its Higher Managers as mentioned above Just for 30 Min of Work, They are taking 3 to 4 days to resolve the complaint, Its shows about the technical staff of Airtel are unable to solve the issues on time. Hereby i am requesting through this, Kindly PORT my number from AIRTEL so that i can be able to look for other Better Networks like Vodafone, IDEA or other Never expected that, AIRTEL will provide such an Horrible Service and Intolerable fake promises and convincing bluff statements for its clients Even the higher level managers are also not able to do with this issues means whom should we go and approach? Atleast i request Airtel to Accept, that this issues is not possible to resolve this issues and hence the number can be ported to some other Networks, I am happy if this happens I am extremely Sorry ! The Words or Sentences which i used above is not to hurt any one or to point anyone is particular or in direct to Airtel, its all about the frustration we got through

I need the information about this number as police need the information about this man. I want his address and id card and his photo

Hi, It is regarding the erroneous calculation of 3G data current usage. Within 15 days from billing date getting SMS that 100% data is consumed where as I have not even touched 50% of the limit. This is cheating in daylight. Contacted the customer care through email and online portal who did not respond correctly. This need to be corrected asap.

There was already an existing DP box since last more than 8-9 years. Airtel team was trying to add another pillar (round shaped with 6 feet depth) and destroyed the garden fencing and green grass etc completely. After lots of follow up and asking for permission from local municipal authorities, they removed the new pole and installed the new DP on exisiting pole. All this happened since last one month. Although Mr Dixit ([protected] - Airtel field officer) promised to rectify the damaged fencing and garden but he never turned up and has now stopped answering our calls as well. Request the concerned authorities of Airtel to address this.

Mari Sim-[protected] Airtel Ki Company Se Band Kar Di Gayi Hai Jab Ki Mene Inka Pura Payment Bhi Kar Diya Hai Or Sim Chalu Karne Ke liye Me Airtel Office (Airtel Relationship Centre, , UG-3, Malhar Mega mall, AB Rd, Scheme No.54, Vijay Nagar, Indore, Madhya Pradesh 452016) gaya To Company Wale Kehate Hai Ki Sim Parmanent Band Ho Gayi Hai Apko Apki Sim Wapas Se Chalu Karwani Padegi Par Ab Kehte Hai Ki Ab Ye Sim Chalu Nahi Ho Payegi To Please Ap Meri Sim Chalu Karwa Dijiye

I am extremely disappointed with the customer service of airtel. I am a postpaid airtel user of Mobile(Bangalore xxxxxxx), 4g dongle and dish. Recently I spoke to customer care executive at 121 (december 6th 2.29am interaction id [protected]) He advised me wrongly that to include my wife Kerala number in my Bangalore CUG, my wife have to take a postpaid no from kerala and later mail to airtel for activating cug. After sending mail to activate her new no xxxxxxx. Customer care is calling me and telling that she cant take the no from kerala, since I am in Bangalore and her billing address also has to be the same of my company. I had asked all these questions to customer care many times, before asking my wife to buy new postpaid sim The customer care guys gave me 100% assurance that it is possible. It is pathetic that airtel is making people sit in customercare without knowing the company policies, troubling customers and giving false info. You can track my conversation for the same. Now I either want my wife new sim(xxxxxx kerala airtel) to be included in my CUG bangalore, or transfer her new sim to my name(without we running back for noc and paper work) or cancel it and refund the money300rs. Give either one of the three solutions. Remind you that wrong info was given to us by Airtel customer care

Airtel 4g data is very poor in access. Very very slow process snd access. 4g data pack is very slow. Its taking time to browse r chat.

My airtel broadband user id is:[protected]_dsl
My subscription plan is 16 Mbps 80 GB per month, but the airtel always changes my plan to 8 Mbps automatically, I have registered complaints several times for this but there is no such permanent solution. Should I file FIR against this?

Moreover, the customer care doesn't have any knowledge about the speed and anything. Pathetic service.

I am using 4 g airtel sim, , earliar i was using 3g sim and everything was perfect, connectivity and voice clarty both were good, , day i change to 4 g sim, , and when i start 4g voice clarty goes nil to terribly bad and when i shift to 2g data voice clarty is good so my question is when we are paying to airtel for both seperately for voice call and for data service y we are getting only one service at a time and one is good and one is bad in all circumstances i want a quick resoultion and answer on this

I am kannan.My no. Is [protected] .I have recharge through ac on 10/12/2015 Transsection id [protected] but not credited my account .I already talk with customercare .He told that this number is not in use. How can passible 255 rupees recharge this number please take action immdietely change my another air tel no.[protected]. Thanking you sir, N.kannan

Dear Team, I have submitted documents for porting my airtel number on 30-nov-15 at sec 39, unitech cyber park, gurgaon office for porting mobile number ([protected]) from mumbai to ncr region, but didn't get any update. As my unique porting ID will expire soon and my mobile in roaming too, so please assist and do the needful. I have visited to the center as well they told me ki "ho jayega". I am not expecting this from Airtel Service.

I am using Airtel services from last three months and after one month the device i brought "Hotspot 4G Dongle" goes faulty and i have been complaining airtel for this from last two months(23 oct) and still there is no response from airtel. As my dongle is in warranty period it should be replaced but airtel did not replaced my dongle and now gave a plug-in router which is also not woking properly.This replaced plug-in router is faulty. Airtel is cheating me and not responding properly . I have been paying for the services which I am not using. I want some serious action to be taken against Airtel company for mental harassment and bluffing with their customers and not providing services properly. I have talked to three supervisors name- Mr Satyam, Mr Sayed and Mr. Parmesh, and each supervisor committed that the device will be changed by tomorrow and still i did not get any resolution. I want my device to be replaced and my 4g data to be refilled.

Dear Sir, I have done recharge of Ten rupees and my Mobile no. [protected] account balance was rupees 7.41 and Data balance 10 MB. See attached screen shot presently Data balance 4.95 is available but main account balance 2.1 deducted from main balance which is wrong deduction. Please refund rupees 2.1.

Few days back I have applied to a new broadband connection from Airtel. Please find below my details. Rahul Shah Address: 1st Floor, 40-Shreyas Park Society, Nr, Prernatirth Jain Derasar, Ahmedabad, 380015 Contact No: [protected] A person named Sufiyan ([protected]) came to my home to collect documents and check. I handed him the Axis bank check with amount Rs. 4097 with my ID proofs, Residential Proof and a passport size photo. He informed me that the connection in my area is available and will be done within 5 to 7 working days. Its almost 15 days till then. I received a message from Airtel with Fixedline Account No. [protected] and Installation Order No.[protected] He also gave me a contact no. of team leader - named Mehul ([protected], [protected]) who never attended my call. Now the first person named Sufiyan also don't care to attend my calls. Yesterday a person named Shohaib Shaikh ([protected]) called me and told that it will take other 3-4 days. This is ridiculous approach from a company like Airtel. There is no care for customers. I tried Airtel customer care contact numbers but none of them get me to direct talk with any employee. If my broadband connection is not going to be attended I will need all my documents with the payment check back asap.

I hve mobile no [protected] and received wrong bill amount on free internet facility on this mobile no i several time mail to air tel on 121 but they hve always give me reply zig zack type last mail received from air tel is as under for ur further information kindly arrange to justice on my post paid bill on mobile no [protected]. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Hi Airtel, I am Sruthi, owner of the data card connection [protected]. I am not using this from last 6 months, and 54 months back only Airtel deactivated this service. 2 Months back i got lot many calls from Airtel asking me to complete the payment so that they will close the connection. At that point of time the outstanding amount was 3300 something and I got a waiver of 500 and paid 2800 INR. The person contacted me told once the payment is confirmed they will be closing the connection. Again after 2 months I started getting bills and calls asking to complete the payment. This is a very bad experience. I will never think of Airtel anymore in my life. To cancel the connection they asked me to visit airtel shop and then i did the same. from there again they redirected me to this mail id. Please take this as my cancellation request. i wont be paying anymore bill for this. Thanks, Sruthi

This is to inform your airtel company is cutting my pocket. Till last year if we recharge for 1 GB . 3g net pack it was running for 1 whole month . then reduce to 15 days. And now only 10 days. Even tho 1 year before I had highest use of net . I wanted to complain long back. But lack of time i was able to do. If my complain is not resolved with in 24hrs. I will use mobile PORTABLE LAITY OPTION.

Hello ! even i got missed call from Pakistan. The number is [protected]. Its scary when you get missed call from Pakistan :D

Activation of ported number [protected] (airtel punjab to airtel delhi) 1. I had submitted completed application on 26th november received new sim. 2. Got sms on 27th stating airtel activation request no.[protected]. 3. Now my new sim number [protected][protected]u is to be activated for [protected] ported from airtel punjab to airtel delhi with all the facilities including international roaming which i had. 4. I had applied after receiving a mail about the rules from airtel 121. As per these rules of porting, my old sim was to stop in night after prior sms to me and new activate with all the facilities as in the old sim within 4 hours between 10 pm to 5 am, within 7 working days from application. On my request all their service people promised that it will be done before 2nd december as i told them that i am flying abroad on 2nd night for 10 days.. Considering a smooth non disturbing transaction i had applied for it. 5. On 1st december i had contacted airtel 121 to enquire about the status, it was not clear. So i requested to complete the process before 2nd night or else hold it till 13th so that i can continue using old sim with international roaming. 6. My old sim was deactivated on 4th noon, without any prior sms and new is not activated due to various limitations & short comings in airtel. 7. 23 mails have been exchanged in addition to various phone calls in this regard but the problem is not solved. All the phone numbers given in airtel mails or website are connecting to machines only and there is no option to talk to any human being on any of those. 8. On 8th i have been contacted by airtel on, assuring of quick activation and got a mail stating ‘(basis our discussion on +[protected], i would like to inform you that i am transferring your concern to the respective department and they will get back to you with update at the earliest.)’ 9. On 9th i received a mail saying my request is received on 9th december. And process will take 7 working days. It also stated that they tried to contact me on my number [protected] which is stopped and is in the subject matter and another [protected] which i never owned and never mentioned in my mails. I am surprised where they got it from. 10. Every mail gives me a different reply from a different person without link or continuity to the previous communication. I got various replies e.G. It will be active by 10th morning, it cannot be activated when you are abroad, it has to be activated when you are in india and then you apply for international roaming. Airtel mail reference numbers mentioned in their mails are 23270505, 23304728, 23260542, 23260159, 23268216. I had mailed through different channels when i was not getting a positive response form any phone or mail. 11. I would like to mention here that earlier dealing with govt. Telephone company used to be tiring. Then private companies came and served better. Today i fells private have become like govt. Of 1980 and mtnl provided me new telephone connection at my home in rohini delhi, with instrument, with broadband active, within few hours of my telephonic request to their customer care on saturday 28th november 2015. I called around 1 noon and phone was active by 6 pm. They collected all documents & completed all formalities etc. From my home. At every point there was positive human interaction and well linked communication from one step with the other. Brijesh Kumar Sharma

My m.no. is [protected], when we got new postpaid connection, we deposited rs.350 as a security this no. Have been changed in reliance science august 2015 but we have not received security amount and excess billed amount deposited at this time.