Airtel Complaints & Reviews

Date: 12/03/2015 I am using an Airtel prepaid connection. I am from bangalore, karnataka. For past one week i am facing issues like call drop & lack of network coverage. Also 3G internet connection is getting disconnected often even with full network coverage. Complaints registered in airtel website is not responded at all. Also with every call drop, they are deducting balance from my account. I would like to register a complaint here and would like to pursue it further. regards, Alex.

Cug plan activation for number Rajesh Engineering Works it disconnect for the all number in cug plan it's onlly disconnect cug not a mobile number its run in 4 number prepaid and two number porting to the another compny my complain no. 66482035

Sir, i have applied for port of 2 number [protected] and [protected] on nov 16, 2015.. The document was given to airtel office at smriti nagar, bhilai but unfortunately due to casual attitude by airtel staff has made mistake by giving same sim sim no. Is same[protected] f to both the portable number whereas both cell number are difference. My both cell is off from last 3 days and continuously i expecting support from airtel but no response. Kindly do let me know because of mistake of airtel staff why should i as customer be victim by not getting signal from last 3 days and not sure when the signal will resume or sim will respond. Kindly sort the matter on priority basis and urgently look in the matter. Also do let me know will airtel compensate for the loss incur due to negligence of their staff by putting my sim off from last 3 days. Thanks ashish saboo [protected]

I ported from Idea to Airtel and I got message from 1900 that number will be ported at so and so time and then my Idea sim got de-activated but Airtel did not activate my number. After several complaints, they took 10 days to solve the issue and all this 10 days my number wasn't active due to which I faced huge loss, mental disturbance and affected the reputation for which Airtel people committed me that they will take care of it once the number is activated. Now after 1.5 months, I am trying regularly to get my loss and compensation of Rs.25000/- for which Airtel completely ignored and now they dis-agreed for it saying the connection wasn't activated due to technical error and we apologize for it but cannot do anything. I want this to be taken seriously and get me my loss amount of Rs.25000/- Please help regarding this matter.

Dear Sir Sub: Airtel Broadband Landline Connection - Disconnected I, Venkatesan D M, residing at B-93, Shikar Tower, Near Shyamal Cross, Satellite, Ahmedabad - 380015, Mob: [protected], bring to your kind notice that I applied for Airtel Broandband Landline connection for six months package and made the payment by cash to the sales executive Mr. Ravi Dave on 21/08/2015. I received SMS from Airtel that my account number is [protected] and it will be processed in 3 working days. but because of some technical issues, I received another account number [protected] and it got installed and activated on 02/09/2015. Meanwhile, I recevied a call from Airtel Customer Executive that you will get refund of Rs. 6255/- since the account [protected] could not be activated for some technical reason. i refused the offer and informed that my account [protected] is installed and activated. I also received SMS on 03/09/2015 asking for my bank account details to refund of Rs. 6255. but i did not reply since i got the connection. after two months, i was receiving calls that the amount is not credited to the account [protected] and subsequently my connection got disconnected. When i enquired the sales executive, he informed me that he handed over the payment to his superior Mr. Chintan Purohit and then his superior Mr. Sharoop Dej approved for activating the connection. I did not expect this kind of mismanagement from a reputed firm like Airtel. I have a doubt Whether Airtel will activate the connection before receiving the payment. If the connection is not restored within 7 days of this mail, I have to taken up the issue legally. Venkatesan D M B-93, Shikar Tower, Near Shyamal Cross, Satellite, Ahmedabad - 380015, Mob: [protected], 0 [protected]

Hi, I'm Udhayakumar i buy on lenovo k3 note mobile in flipkart, in that phone a free 4g sim was having. By its manual i put it in my phone and i followed the instructions but the sim is not activated but i did not know the mobile number itself. But i know that sim number :[protected].

I am always pay my bill through online (netbanking or cr. card). this month after payment I have received confirmation sms from airtel now they send me an email stated that payment not successful. when I have check my bank account statement it shows money deducted for bill payment no refund till date. REPLY REQUIRED. Thanks & regards sampa paul [protected]

Hello, Dear sir im using Airtel network and data plan 3G my contact no [protected]. but nowadays services is going down. i am complain to customer care related against network issue and not using 3g data plan. im received only one single in my mobile phone, also face this problem my friends and colleague. if you are not solve this problem soon, otherwise i will be bound to port my number to other operates. thanks Rajesh Jaiswal mob. [protected] room no 203, Birla -B hostel Banaras Hindu University Lanka, Varanasi, UP(East) pin code.221005

Sir/Madam I am your customer since July 2006. Hereby i want to inform you that i am not recieving any offers from you especially internet offers. As i am with your network since long time i am not recieving any or very few 2g/3g offers. But you provide such offers to the new connections or others consumers.. So kindly look into the matter or else i have to port my no. or have to take another sim of any other network Thanks Gobind Chetri

Hi, I recently applied for airtel broadband connection through online and after 2 days an airtel person came to my place to pickup the Money, ID. Photo for documentation purposes. The Airtel person didn't even full up the form but he gave me a blank airtel form paper which fortunately had some carbon prints while he took note of me on a white paper. After that he said the connection will be done in 3 to 5 days but its been 17 days and I haven't got the broadband connection. I tried to call him but he did not pick the call for ever. I finally decided to complaint this to airtel suppose but that didn't work as usual like a garbage service. Although I didn't give up and started complaining to AIRTEL NODAL OFFICE, then still its worst service than ever. One of the email from nodal office addressing me in a different name which is not my registered name. This is the Office and the name of a person who took the money and never returned it. Name: Siddharth, Phone:[protected] Now I lost my Rs. 1100/- Money, Documents, Photo. I am too worried about my documents instead the money, because I think they are probably selling my Documents to some other kind of 3rd parties. For Forum Users: I have uploaded the image of the blank forum which I received from the pathetic aritel executive. In fact airtel doesn't have any qualified employees to handle the customers. Please check the documents. For my security purpose I will have to cover my name and number. DON"T EVERY CHOOSE AIRTEL, IT IS A TOTAL FRAUD AND SCAM BROADBAND SERVICE PROVIDER. THERE ARE MISLEADING ADVERTISERS TOO.

Fictitious International SMS Being charged on my post-paid Airtel Mobile number[protected] from the month of August 2015. From the month of August 2015 cycle, i.e. 26th July 2015 to 25th Aug 2015, I noticed that 4 to 5 International SMS being charged in my post-paid bill. This is again being reflected in the September 2015 cycle and November 2015 billing cycle. Please be informed that (a) the cell number is exclusively used by me and the cell phone is always in my custody (b) I do not have any contact or relative staying abroad. Later on receiving itemised bill, I notice that the number is o[censored]K. The same number is repeated every cycle. This leads me to believe that my cell number is being hacked /purposefully misused by dubious means, and my cell number is used to send International SMS. With number of Terrorist activity growing worldwide, I am afraid that my cell number is being tried, and if corrective measures is not taken, this may lead to some irreparable damages. As a responsible citizen I have informed airtel on 29th August 2015, 29th September 2015 and 28th November 2015. Till date the issue is not resolved. If tomorrow something wrong happens, AIRTEL Kolkata will be sole responsible. Details of the complaint with the respective Airtel personnel’s are appended below. Those details interaction will prove my inosine and entire responsibility will rest on AIRTEL Kolkata. Since no action has been taken by AIRTEL Kolkata, so far to rectify and corrective action taken, other than waiving the charges, I will be compelled to (I) inform the local police officials and if required inform the Central Bureau of Investigation / CID (ii) inform consumer forum (iii) Inform Grievance redressal cell (iv) lodge a complaint with the consumer court. Details of my Airtel Kolkata cell number. Airtel number :[protected] Relationship number: [protected]. Please note the following. ⦁ On 29/08/2015 I called up 121 and contacted Jayasree. She assured me to investigate and resolve the issue. She deducted the amount and further assured me that it will not happen in future. ⦁ On 29/09/2015 I called up 121 and contacted (a) Subham (b) Askin (c) Tamnoy Ghosh. Interaction id : [protected] All of them assured that they are advising back end office and assured that this will not happen in future. However no such charges was levied on my bill in October 2015 cycle. ⦁ On 28/11/2014 I called up 121 and interacted with (a) Shalina Ali (b) Poulami (c) Ajay Kumar Verma. Interaction id: [protected] ⦁ On 29/11/2015 I called up 198 and interacted with (a) Sushant .Interaction id: [protected] and (b) Vijayalaxmi Mishra Interaction id: [protected]. ⦁ 01/12/2015 Alokesh mistri interaction id: [protected] ⦁ 03/12/2015 Alokesh Mistri interaction id: [protected] ⦁ I thank Airtel for waving the charges levied. ⦁ Rs 20/- or Rs 25/- does not make difference to me nor to Airtel. This amount does not make me poor or Airtel rich. ⦁ The answer lies in detecting the problem and rectifying it. ⦁ Please note that I am a very old customer/client of AIRTEL. Where ever I had been for my service or for business I have always preferred Airtel and picked up Airtel number. ⦁ I still have 2 Airtel numbers. One of Faridabad and the number is[protected] and the other is of Bangalore[protected]. Not for a single cycle I have ever faced any problem with Delhi circle or Bangalore. In 2001 I had picked an airtel number[protected] which was with me till 2007 [address of the Delhi number was C/o AstraZeneca C-146 Okhla Industrial area Phase -1]. It is only in the West Bengal circle this problem cropped up and still exists. ⦁ All the executives above had given me assurance that my problem will be resolved but with no visible result. I hope that some one will finally take an Initiative to resolve the issue. Expecting a line of confirmation. Regards Sandweip Banerje

Sir i use best mobile comnication company airtel and i always satisfied but 26 November I recharge 179 .1.25 GB 3 g but when I recharge I got only 1 GB so I want 250 mb I also call caustmar care but nothing happend please give 250 mob 3 g urgently

Pathetic network with disaster internet speed. Even in Mumbai if I face a problem of network and slow internet speed, I don't know what kind of service they provide our of this city. You guys better shut down your banner and work on improving your network tower.

I had done the Rs.265 recharge for airtel 3G plan yesterday and waited till an hour but still couldn't get the recharge. Later i tried recharging with some other source. So right now from your quikwallet, i haven't recieved a cashback of Rs. 265. I'm very much annoyed from your service. Please revert me back soon as i need my money back. Below mentioned is the details regrading the transaction. Transaction ID : R-11232 Mobile No : [protected] Email Id : shankar.[protected]@gmail.com

I was using Airtel postpaid 3g dongle plan with cell no [protected] with account no [protected]. I had sent an email to [protected]@airtel.com for disconnection of services on 18 May 2015. I had also called to customer care and requested for cancellation of service. I was asked to write a email to [protected]@airtel.com, which I had done in advance. I have paid all bills prior to cancellation of services and the bill for the last cycle also.But still the services are not cancelled and monthly bill is generated with amount overdue (Rs.4488.58). I have requested them to stop the service and way-off the amount as I have not used the service and any data usage from June 2015. Also I had refused to the offer of postpaid to prepaid conversion of above no. Still Airtel says that i have accepted the offer and forcefully continuing the service for which I am not ready and already refused. I have all bill evidences and transaction numbers as below. 1. 2-Mar-2015 to 1-Apr-2015 amount 955.06 Trans ID[protected], Apr 19 2015 2. bill paid for 02-Apr-2015 to 01-May-2015 amount 955.06 Trans ID[protected], May 18 2015 3. Email sent for cancellation of services on Mon, May 18, 2015 at 9:36 AM. 4. bill paid for 02-May-2015 to 01-Jun-2015 amount 969.00 with Transaction ID[protected] on June 11 2015. 5. I have paid all dues and assuming the services are stopped. But still I am forced to pay the bill amount(Rs.4488.58)for services that I have not used from June 2015. Please help

It starts with a phone call to the customer care executive of air-tel around 6 pm on 2.12.2015. I then asked about a exclusive 4g plan for 1gb, excecutive then replied that by recharging 251 i would get 1gb 4g data. after this I have told there is already a plan of 265 where i would get 3g/4g 2gb data. I then said i want only 4g plan. finally he said that i have to recharge 251 for 1gb 4g data. Immediately I have recharged 251 around 8.30 pm but unfortunately I have got 1gb 3g data instead of 4g data. after that i have again called customer care & then my call got transferred to senior executive he didn't give me a satisfactory answer. along with this he assured that i have already got double data. practically I haven't got that. after that conversation many times i called but no response came through. who will take the responsibility of this loss of mine, where i have not get proper 4g data and also get half data compare to conventional plan . Transaction Id -[protected] at 9.16 pm Regards Debabrata Raha [protected]/[protected]

Hi sir My airtel no [protected] (bihar) on this number an unwanted service had activated and deducted 75 rupees.I haven't activate any service on this number. I told the customer care he deactivated services and haven't refund money. Many times I call customer care number he is not refund my money. I request you to plz refund my money as soon as possible, otherwise I will take any legal action.

My mobile no, . [protected] was ported from vodafone network to airtel on 1.12.2015 night around 11.15 p.m. the verification call was done and after following all the instructions the network of airtel went missing. I complaint to their express shop in laxmi nagar, delhi branch which said it it be sorted and will give me a call on my alternate number. even after 19 hrs. of porting the number to airtel the connection could not be started . I would request to look into the matter and do the needful at the earliest,

In my location BHUSANDA Po- NAUWRANGA Ps- MUFASIL Dist- GAYA (BIHAR) Network is not working from 20/11/2015 till now . In mobile network show full but internet is working very slow in 2g as well as in 3G. Even in 3G network web page browsing is not working. So I have requested to you solve this networking problem.

Dear Sir/Madam, I had taken airtel internet plan (2GB/month at 3 G speed and thereafter unlimited at 2 G speed) for 6 months and made one time payment. Airtel had sent me a bill and asking for payment. When i had discussed at customer care, they informed me that you had click on some websites which was chargeable., but no message was given to me for any additional charges. Even i does not know which website i had clicked. I had raised a complaint, but they are taking any suitable action. Kindly help me. Regards Rakesh Mittal [protected]