Airtel Complaints & Reviews

Hi, I m regrets to inform you that Airtel is no more longer giving the proper customer service.Even after calling multiple times for the same issue still no complete resolution from Airtel.Once i had called customer care to share my issue and get the solution but it was horrible experience for me. I still remember I have spoke with Vishal on 15th Nov 2015 for my balance deduction of rupees 54 but not satisfactory answer and he was not knowing why my balance deducted.He transfer the call to another executive by saying he is senior whos name is Nagesh and all of them were giving same excuses and ssying that i have used the data . Spoken with Harish their senior manager but stll no go. And last night again i have been charged and deducted 150 Rupees from my main balance. I m fed up by calling again and again and asking for refund or to stop this nonsense for same kind of issue but this time i wont call again coz this time I m foing to post this in social media and make the people aware what is Aritel and their services and also soon going to change the service provider to some other well known network.So poor nd pathetic customer support and services.I will never recommend anyone to buy or use Airtel. I hope you will soon take an serious action for this as now this going to spoil company image and reputations in market once i will display this post on Fb or other social platform and i promise you this gonna be worst for Airtel. Thank You. Your Sincere. Sayyed Shabbir. (Dell Manager) [protected].

I have written in this forum earlier, a week back, when even after 20 days my airtel money wallet's debit freeze was not removed! Its going to be a month in 5 days, and still i could not get back the 6350 in the account. Interestingly airtel is allowing crediting of the account, but it wont let me use any money! So if an account got an issue, it should be blocked totally, not partially. So Airtel is okay to take the money, swallow it and wont give it back to the original owner of it. E wallet scam! Airtel money is scam! I have mailed all the verification details including VOTER ID CARD, PAN CARD, BANK ACCOUNT, POSTPAID CONNECTION BILL, ELECTRICITY BILL. And Airtel Presence Department's staff Shweta Kaushik told me to submit them to unblock the debiting of the wallet. But 3 days passed i have mailed them, but still they never unblocked the wallet. Whenever i write on facebook, they just copy paste same line - We are looking into the matter. Please allow us sometime. Very funny! If the staffs money was at stake they would have understood how it feels like. And when the actual person has proven her identity i dont think there is any valid reason to keep the account blocked. If they had any effing problems with a transaction why did they let it pass anyway? Is the airtel money system so bogus that it cant filter which transactions should go in and which should not? Or is it because they love looting people's money on any false pretext. The airtel number is [protected]. Even the sim card is in my name. But Shweta says my voter id card is invalid, they cant trace any details. How lame is that! Its the same document with which i got my sim card validated and received the new connection a month back. So Airtel money got NO standpoint. Previously in this forum when i wrote, Mr Umesh Arora assured me for a quick resolution from the Airtel Presence department. Where has the person disappeared now i wonder! You guys are fantastic! Such nice skill of customer handling should be really rewarded.

Dear service agent, my name is Vamsi, my Airtel number is [protected].when I am trying to activate some data packs I was facing an error I.e "error (538)please try after some time ". I have complained to Airtel customer care many times till now .I didn't find proper solution for my problem. Please anybody who faced the same problem if their problem is resolved then please help me .waiting for an earliest reply. My contact number is [protected] My mail [protected]@gmail.com

I m using airtel 3G data pack. my ph no [protected]. I had unused data about 100 MB. But only after using few MB, not only my whole data consumed but also a lump sum amount in excess pf rs 100 got deducted from my account. even customer cr personal did not help me. It's so frustating talking to them. Please do the needful. and arrange to refund my balance thanks... Regards. . [protected]@gmail.com.

I accidentally damaged my rupee 20 top up recharge scratch card I want to recover the pin using serial number. My serial no. [protected]. Please email me the pin to [protected]@gmail.com.

17/10/15 at 14:16 received a call from Airtel Customer Care[protected], saying "free Caller tone for 3 months" & they charged me 75.00 INR, plz listen to the interpretation of phone call and respond to this query . Remedy is to refund 75rs money back to my account and make the compensation of rs. 100000.00 INR for the tension & annoy made to me

I have lost my airtel sim card yesterday of no- [protected] which is an old sim card started in year 2009. I want to block the no as soon as possible so that no one can misuse it. Sudeep Kr Dey Lost Mobile No- [protected]

I have purchased a sim on 1november 2014 .i will be losted .when founded the sim the sim is not activated.the number is -[protected].please reactivte my sim. THANK YOU

Dear Sir, I had purchased a sim on 1november but the sim is losted.when i founded the sim I will started the mobile but network is not available . when i purchased the sim is active, but now the sim is deactivated .the sim number is [protected].please reactivate my airtel sim. Thank You..

Hi I purchased a Airtel 4G LTE dongle on[protected]; from Alai Infocomm; Bill Number is 5963. I had purchased the Dongle for my work purpose for which a minimum speed of 2-3 Mbps is required; and during purchase i had asked clearly if i will get a minimum speed of 2-3Mbps atleast in my area which is Padi(Chennai-600050). and i was told by the representative they are providing minimum 10Mbps in my area. Trusting that i purchased the Dongle for Rs.2500. From the day since the device was activated i am trying to connect to login for my work; i couldnt because the speed is not upto the par; even any website or even Wifi in mobile its not at all loading. I checked the speed in Speedtest.net and it was showing 30-60kbps which is worse than a dial up connection. I had even called the customer care multiple time; everytime they say they will send a technician in next 48 hours etc.. but till not i have not received any phone call to my mobile from Any technician or airtel support. Reference Number[protected]. If i am not receiving the promised speed its waste of my money and time i have invested in this Device. Hence i would request for my money back; and cancel the bill which has been generated from the date of purchase of the device.

Dear sir/mam, My corporate airtel mobile number is [protected].I am a regular customer of airtel since 3 years.But now a days i am facing a problem of call dropping since last two months.I registered a request in the airtel care on 6th Dec 2015, request number is 66592809.When i called in airtel care to know the status of my request then they didn't give me a good responce regarding my query.I asked to the care that how much time you will take to solve out this problem.They answered me that sir, we dont have a standard limit of time to solve that problem and said that we are working on that issue.when i called in care, they assured me that we will send our executive in your office to solve out that problem, but still now no body has come to check that thing.Please solve my problem as soon as possible.pls do the needfull. Regards sandeep sharma

I have been using my mobile number [protected] for past 7 years.I recently was out of station for 8 months. when I inserted the sim it showed inactive, I came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, DEMAT, PAN detail, Aadhaar account. My privacy is at risk as all the sms (Verification code, OTP, URN) still goes to this number and I am fully prone to fraud as well because of exposed information. How irresponsibly my 7-8 years old number was allocated to some one else. After this long service I did not expect Airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks Liju Abraham

Respected sir, My mobile number is [protected]. As per double your data for free plan about J200G Samsung Galaxy smartphone. I have been trying to get the double data for 265 recharge. But still i have not been able to get the double benefit. So my request please see the following matters and get the benefit from airtel as a member of your airtel. Thanking you. With regards AJAY KUMAR BISWAS Kolkata -56 [protected].

Once i got a call that activate 4g but i denied 3 months has been passed except whatsapp nothing is working in my mobile as if i am using 2g its really very worst and i am very very disappointed

Dear service provider, I am really very upset with the airtel 3g these days before it was very good but after new 4g got introduced my service over here is very bad as still my 3g is active also before it was 355 Rs but now it is very high then also services are worst than 2g what to do... m really not satisfied

Airtel Customer Relationship Centre at Mahalakshmi Paldi, Ahmedabad is worst from the others they do not know how to handle the customers and the Information about Services they Provide is less, too. And due to that I have to suffer by paying 1000₹, 900₹, and 800₹ Respectively for the plan of 149₹+ 99₹ only. So, I am Really Dissapointed with service they Provides

On 11.12.2015, I have recharged for Rs. 148 for 3G for 14 days for my Airtel Mobile No. [protected] through AIRTEL website by net banking in TMB vide No. 6087112. I have received SMS about successful recharge. But it was not effectively included in my mobile. PLEASE REFUND THE AMOUNT TO MY T.M.B. BANK OR TO 3G RECHARGED FOR MY MOBILE since net connection was till 11.12.2015. I REQUEST EARLY REPLY. I was also reported to [protected]@freecharge.on 11.12.2015

My mobile no:[protected]. I have requested my son to recharge my mobile on 8th December 2015 for a sum of Rs.300/. Transaction no: FCVA [protected] . On the same day I have received sms "Recharge of Rs.300 for [protected] is successful. Recharge Prepaid Mobile instantly using Freecharge app, download no: Http://frch.in/ToApp" from Airtel. To my surprise the above amount of Rs.300/ has not been brought to my main account till 12 dec 2015. On enquiry at your office at Coimbatore I was informed to bring the bank statement to prove that the amount has been transferred to Airtel. It is quite an awkward situation. I was made to understand whenever a similar situation raises I need to get an BANK STATEMENT SHOWING THE DEBIT TO SOMEONE WHO HAS TRANSFERRED THE AMOUNT FOR RECHARGING THE PREPAID NO. in order to prove mysel[censored] I can't understand why you have sent the above SMS and Why you are not crediting the amount to my main account. This is not the first time, even sometime back I had the same situation, where I did not bring the subject to the persons who charged my no. Now I feel I am being cheated, and I do not know how many are like me feeling the inability. All I want now is that Rs.300 either credited to my account or return the amount to the account of ORIGIN. P. RADHAKRISHNAN MOBILE NO:[protected].

Date of Incident: 11th Dec2015 I'm using Airtel mobile & data services for about 5 years now. But never ever had a problem o[censored]sing more than 1 gb of data in one day. I had a mobile recharge balance in my airtel prepaid mobile, 10th Dec15 : Rs 1000 I had a mobile data recharge pack for 1gb activated on 10th Dec15 : Rs 265 I had only used my mobile for booking a taxi on 11th Dec 15 at about 2 am and check messages, other than that no downloads or browsing. 11th Morning my mobile balance was just Rs 4, when I call the customer care they said I used more than 1 gb data and so charges deducted from my main balance. This news was shocking to me, even then I politely asked them to give the details and solution to get my 1000Rs back. They said the technical team will call me for further assistance, no one called. Airtel CC Ref no: CBDMO[protected] I called customer service again, this time they said, I have used 3G data services instead of 4G services so my charges of internet usage is deducted from main balance. This time also I also asked politely, to give me a solution to get my money back. They just hung up the phone. I have paid Rs 265 for 4G / 3G pack available at airtel website, I think it is the highest plan available. I don't care where my mobile gets connected, its Airtel responsibility not mine to chose and pay for their mistakes. Airtel CC Ref no: CBDMO[protected] Then I write an Email to airtel customer care and received same reply like I have used more than 1 GB data which I dont believe, then I requested the proofs of my usage. Their reply was to wait for 2 days till I get further reply from them. Airtel CC Ref no: CBDMO[protected] But for all the above complaints I received SMS from airtel stating "your complaint resolved to your satisfaction". This now making me mentally upset & raising my stress level. I need proper answer from Airtel and refund of my money back in my Account. Sathish kumar

The company has activated a service GLAMOUR ZONE on my number itself and claimed that it had been activated by me and denied for refund of my amount.