Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4425
2033
+91 11 4266 6500
1937
1018
+91 11 4666 6100
1095
817
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 1678

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lakshmi Rekha42
from Chennai, Tamil Nadu
Report
Copy

Reg..Airtel cheating my number no one responds to me….

Address:Chennai, Tamil Nadu, 600011

I’m Rekha this is my personal number [protected]… I’m using more then 5 years now my sim blocked. Airtel cheating my number no one response to me…. Pls take the action immediately. Pls support to me You’re sincerely Rekha [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rizz Khan
from Delhi, Delhi
Report
Copy

Customer care not helping

Address:Mumbai City, Maharashtra, 400090
Website:www.airtel.in

Respected sir/madam, I have Port my number [protected] in Airtel from reliance in post paid. but from the day one I am facing problem my number is suspended due to credit verification. when I called on customer care they informed me that my family has not given the docs for the verification. but I Checked with my family and neighbour no one has visited at my residence address. yesterday I went goregaon west store they said that my verification...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sudheer Srigiri
from Guruvayur, Kerala
Report
Copy

Delay post paid connection

Address:Chennai, Tamil Nadu, 600079
Website:Www.airtel.in

I have taken post paid connection number([protected])on 26.10.2015 in Chennai annanagar 3 rd avenue Airtel office.I called that office more than 100 times but still it is not activated.i went two times to that office to know why the delay is happening.iam a public sector employee and I have given my employee I.d card as proof.pl activate it earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anikav
from Bengaluru, Karnataka
Report
Copy

Customer service people are playing with their customers.

Address:560076

I had raised a request for broadband connection drop, and it had been 4 days they did not get back to me. I kept on calling them 4-5times a day to check for the status and they kept saying it is a backend issue which we are resolving. Finally I had to get it fixed on my own. Customer service people kept fooling saying it is a backend issue whereas it was a setup issue from home. These people are so that they are treating customers like some...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
camsusheel
from Gurgaon, Haryana
Report
Copy

Fake billing and misbehavior with us

Address:New Delhi, Delhi, 110034

We are using airtel number [protected] and they have charged us rs 3200 excess we were compaling for 1 month at last there nodal officer heard our say and waived the said amount on next day our outgoing calls were barred. There is no note given by nodal officer to call centers was the reason given to us we have paid the amount unnecessarily . We were caused mental harassment, inconvenience and loss due to outgoing call barring and apart from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:560071
Website:www.airtel.in

Hi, I have called customer care 10 times and registered my complain about this. Since I am not receiving SMS on my number so I don't have any complain no. However same can be verified from your back end team. Its been 3-4 months, I am not able to send and receive SMS using my Airtel Sim 1. I have tried changing phone 2. I have re-verified SMS Center number 3. I have done the factroy reset as well. But still no use....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Ketan Jhari
from Delhi, Delhi
Report
Copy

Prepaid sim not activated yet

Address:New Delhi, Delhi, 110017

I purchased an airtel sim from Airtel dealer located in nehru place Delhi by mr. Nitish (Mobile [protected]) dated 30th October 2015 submitting a valid delhi ID proof and a photogragh. he assured me that the number will be activated next day and it is 3rd november, he is not picking my calls. i have given him Rs.155 for activating the same with the package he suggested. Details are as below SIM NO.[protected] IMSI NO. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Santhoshmaha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel 4g dongle hotspot device lost - connection intentionally not suspended for 15 days and charging monthly full bill

Please do not go for Airtel Internet Connection or Mobile Networks. Without knowingly Airtel are cheating Customers. I have followed up more than 100 times. Each time one representative will comes and need to explain everything. Again they will tell stories and tell us will reduce the Charge, But after one representative will sends the bill for full month. Airtel guys really ridiculous and without customer notice will cheat at the back end....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
engg.arnab
from Bengaluru, Karnataka
Report
Copy

Recharged amount is not reflecting to digital tv account

Address:560100

I recharged with 410 rs almost 7 days back for my digital tv account id [protected] but the amount is not reflecting to my digital tv account and amount got debited. I called several time to airtel customer care and they are saying that this is not the issue from their end. I don't know where exactly my money went. I have my recharge id along with confirmation message from Airtel that the recharge has been successful ....
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
P
pasupathi potnuru
from Bengaluru, Karnataka
Report
Copy

No network at home

Address:Bangalore, Karnataka, 560037

I have called Customer care people and complained two times. After 4 days of the complaint date got the following message "Hope the concern related to your airtel mobile has been resolved to your satisfaction. Your reference no. is F[protected], registered on 15-OCT-2015 11:10" After seeing the above message called customer care and asked "how can close the request without solving the problem" they told me like network team is working...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arvind Kumar_9709701061
Report
Copy

For blocking the sim card 9006747453

Address:Patna, Bihar, 800001
Website:www.consumercomplaints.in/new_complaint

Dear service team,

Hi, this is Chandradeep Rajak having prepaid connection no [protected]. Today I lost my mobile, i want to request the Airtel team to please block this Sim card.
If any further process is there to issue the duplicate Sim card, pl. let me know.

Thanks,
Chandradeep Rajak
Email ID - arvind.[protected]@gmail.com
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka, 560037
Website:www.airtel.in

I am using airtel broad band. My number is[protected]. From Oct 27th it is not working. I have already made 30 calls to their customer center. every time they say they will revert shortly, in 2 hours, etc but no one calls back or service technician attends and resolves the complaint. twice the service guy called and he said he is arriving and reaching shortly but neither he comes, nor he picks up the phone or gives me a call. since the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
laxmi s
from Mumbai, Maharashtra
Report
Copy

I'm complaining about how airtel is cheating customers money

Address:Chennai, Tamil Nadu, 600116
Website:Airtel

I had opted for safe custody plan for 3 months since I was travelling out of india. I told them not to activate untill they get a confirmation from my end. Post my return when I called to activate my broadband I was shocked to know my connection was active and airtel is charging me for the serive I have not rendered. From past one month I m constantly calling airtel and there is no resolution provided.. even when escalated the issue to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PANKAJRANA001
from Gurgaon, Haryana
Report
Copy

Issue in bill

Address:New Delhi, Delhi, 110075
Website:www.consumercomplaints.in/new_complaint

In my monthly bill i came to know that Airtel is charging me for Data Pack as well as data usage(both) .It is when monthly data pack is activated on my mobile and with clear instruction (i.e Data stop once data limit finished) mentioned in bill...
I visited Airtel Customer care office dwarka they registered my complain(ref no[protected] but fail to explain me and same day i received a sms from Airtel that bill is valid.It is disgusting......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anikav
from Bengaluru, Karnataka
Report
Copy

Worst customer service is being provided by airtel

Address:560076

Airtel customer care is so pathetic and worst of all, customer has to leave all his work and keep calling them to get an update for there own request. For 1 request to be processed I had to call them 5 times in a day and like this i had done 3-4times for different requests to be processed. When they submitted the request it was told will be processed within 24hrs, but I don't know according to them what is 24hrs. *They just take customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Babu shankar
from Bengaluru, Karnataka
Report
Copy

Unknown Call for new number I brought

Address:560100

Hi Brought the phone in doddathagur village Bangalore with some retailer.. within few days some one call me and mentioned my name... I not even shared my number with my friends the how they able to call me and find my name.. I am afraid of retailers shared our personal information with criminals.. Unknown number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sukunair
from Goregaon, Maharashtra
Report
Copy

Browsing speed of internet

Website:Browsing

From last 4 weeks, the browsing speed on my handset -Nokia N 1320 is facing very low or nil speed. Mobile number [protected]. Koparkhairane gallery people said they can't do anything. But the lodged a complaint. Even myself lodged a complaint on 19th October 2015. Airtel informed me that they will get back to me sooner. So far nothing has happened and they have not responded also. In the meanwhile I have been asked to degrade the set up from...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
hmtrgv
from Delhi, Delhi
Report
Copy

False monthly bills from airtel.

Address:New Delhi, Delhi, 91

Sir,
i got the Airtel CUG postpaid plan, two months before of 199 Rs. per month :But on my second bill. i was surprised wen Company give the completely false bill of Rs.797.. In this bill they describe the extra charges of Internet Usage of 500Rs... i am completly not satisfied with this bill....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:560048

New connection request was made on 10th Oct 2015. A person from Airtel company came and collected Rs 1000 as installation charge.

I got a message saying "documents are received against your fixed line account No [protected] installation order no 43434803. It will be processed in 3 working days. No extra amount to be paid for installation Engineer".

After this, there is no response from Airtel people....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:700156

On 11th July 2015, i closed the airtel 4G post paid connection by calling the customer care. Informed him that i am leaving india nextday so will not be able to receive any call. The customer care repensective agreed to cancel and we receved a bill till that date.
After paying that bill we were sure the connection got cancelled. But after 2 months suddenly we get a bill of more than 2000/-.

We tried to explain the situation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy