Airtel Complaints & Reviews

For porting my vodafone number [protected] from postpaid to prepaid, I have submitted of my proof on (29/082015 vl126183 second proof received 18/10/2015 vl137612 ) due to some reason my proof got rejected So i had submitted the proof again it passes about 3 months and there were no action on my request . so i have enquired the customer care office at airtel kazhakuttam Then they are some reasons and informed again my proof got rejected .So am requesting you to either take action on my request other wise return back my id proof which i had submitted . If any of these are not done, i may be forced to complaint against your authority in the consumer court excepting your favorable action. Your reply doesn''t look like responsible.For this porting I have suffered the below mentioned loss. My 6 days salary of 700 rupees.2 photo and id proof cost rupees 100 and I have paid last 3 month bill of 1800 rupees.You have to pay this money.Otherwise I will move legally.I am remebering you that all these happened only because of your irresponsibility. no one from your side has contacted us even after sending these mails i want the refund for the payment i have done for porting my connection, already a petition has been Filed against this matter the service from your side is completely inefficient, you guys don''t even clearly check what the complaint i have told, the replies you gave are not even close to what i asked, The current service provider told there is no need for contacting them for porting to airtel I need no more services from your side, i only require my refund and copy of the proof i send to you, i definitely need my proof and cash or else the expense that costed me for taking these copes.

I am really disappointed with the way request for transfers are handled by Airtel Team. As a consumer, the only expectation we have is to get good and prompt service from the service provider. The first commitment to resolve the issue was made for 28th November'15. Later on, it went to 29th, then 30th and yesterday I have got a mail saying that you will take another 48 hours. Today morning I got a call from the customer care informing that the request is cancelled at their end without informing me as they had some permission issue in my Area. Even though it is not my responsibility to check and it is entirely Airtel's work, I have checked about the issue in my society. I have checked in my society with the Airtel sales representative and he has confirmed that if I take new connection, he can make the connection active within a day. If this is how the Company like Airtel works wherein it is only about adding new customers and not paying attention to the requests of existing customers, I think I have made a big mistake by opting for Airtel connection in the first place and continuing with it for almost an year. If you cannot provide exact deadline and keep your commitment, I would like to get my deposit back and surrender the connection. I hope you people understand how handicap a person gets without internet connectively and how much loss can it cause to working professionals. Also, I will have to unnecessarily pay monthly rental for the period when the connection was not even transferred.

I booked a new broadband connection with airtel and paid ₹1000 as deposit using my credit card (Transaction ref no:[protected], dt 19/sep/15, 7:54AM). The engineers came to my flat the same day and found that the broadband connection can not be processed as there are no cables in my neighbourhood. Therefore, they said the amount will be refunded. However, it has been two months since I paid the amount and they are refusing to refund the...

From browsing I came to know that Airtel is most fraud internet and telecom service provider, If Airtel is harassing customers. Why Indian government is not taking action against Airtel ISP's. Airtel one of the fraud telecom service provider in India. Please take necessary actions against. I will raise online petition for taking necessary actions againts Airtel

I am not able to talk with any one continuously as there are call drops and the call gets disconnected- also when the mobiel is free and not being used I get calls on the other line form my Bankers and friends saying that my mobile is busy- actually when the mobile is not being used at all- This has become ramapant andmaking calls as well as receivng calls ahs become difficult- seek redressal urgenlty-

Sir, We recieved an sms on 28th October 2015 to Port to Airtel - “Portin to Delhi's only 4G Network and get Airtel postpaid with 1GB 4G unlimited 600 mins loc+STD, 300 SMS for 399 monthly rental for Home Visit Call[protected] ” We called the number to enquire and also made an online call back request for the same. We recieved a call on 5th November from Sales agent ‘Neha (Param Communications, Okhla - [protected] - [protected]@gmail.com)- [protected]’ who told us that those plans are for corporate numbers if we port to Airtel. I told her that ours is a small shop in Old Delhi and we can port 6 numbers immediately. She said even 2 numbers can be under CUG i.e. free calls but 6 numbers are good. Tarrif Plans as told by Neha are as follows : Plan 399/month : 600 Local + STD minutes + Unlimited Data (1GB 4G and then 2G) + 300 National sms Call charges : Local Airtel to Airtel @ 20 Paise/min, All Other Local calls @ 30 Paise/min, All STD calls @ 50 Paise/min. ** Unlimited Free calls among CUG group i.e. all 6 numbers that we port to Airtel under Sindhi Note Wala** Plan 199/month : 600 Local + STD minutes + 300 National sms Call charges : Local Airtel to Airtel @ 20 Paise/min, All Other Local calls @ 30 Paise/min, All STD calls @ 50 Paise/min. ** Unlimited Free calls among CUG group i.e. all 6 numbers that we port to Airtel under Sindhi Note Wala** On 7th November 2015 we submitted documents (Form C - Registration Certificate for Sindhi Note Wala +Mtnl Bill for Sindhi Note Wala + Individual ID copies for all numbers) to a field agent who came to us to collect documents and Rs.600/- as security deposit in name of our firm. Details for all phone numbers and Opted plan as per our requirement are as follows : Ph. No. Ported from Plan Opted Name of Owner [protected] Idea 199/Month CUG Amit Kumar Wadhiani [protected] Vodafone 199/Month CUG Amit Kumar Wadhiani [protected] Vodafone 399/Month CUG Raman Kumar Wadhiani [protected] Airtel (No Port) 399/Month CUG Pradeep Prasad Yadav [protected] Airtel (No Port) 399/Month CUG Shivdani Prasad Yadav [protected] Idea 399/Month CUG Shivdani Prasad Yadav Please note that all numbers are for the employees of Sindhi Note Wala firm and thus we wanted to activate CUG scheme on all numbers with immediate effect. But due to the mistakes of Sales agent and the person who collected documents, information was not correctly reached and all numbers now have personal postpaid plans instead of CUG plans. This is the worst part that the mobile number [protected] is deactivated since last 15 days and even after constant reminder to airtel they are doing nothing for the same. Because of this we are facing a lot of difficulty in connecting. And the number [protected] was supposed to be 199/month they made this plan to 399/month even when we do not use data pack on this number. 121 support executives told us to submit all details on Letter Head to the nearest Airtel store to fix all issues and avail CUG facility on all numbers which was the the reason we ported to airtel. We did that on 19th November 2015 to Punjabi bagh airtel store to agent Damam[protected] who ensured that everything will be resolved within 48 hours and all numbers will be activated under CUG. Then they asked for ID cards of employees in which I told them that we do not maintain ID cards as ours is a very small business, we are shop owners. they said ID cards are necessary so we made ID cards for these people. Since day 1 I am in constant touch with airtel executives either on phone, or in person to their store or on calls. They have tortured us a lot. they always say your problems will be resolved within 48 hours and escalated team will contact you but till date we received no call from escalated team. Only agents call to say the same thing again. 121 executives say its the store people who have the authority to fix these issues and store people say 121 is the only department who looks into consumer qurerries. Sir, we already have had much pain in activation of this scheme due to mistakes of sales agent, and now they are not answering our calls as well for the solution. I received a call on 29th November that your CUG will be activated soon as we have all documents and information. I was waiting for their next update and now today I recieved a mail from them stating that they can not make our numbers into CUG. I asked them that if they can not make our numbers under CUG then why did they ported our numbers to airtel and started all this, they say now we can not do anything as porting can not be reverted. we are left with no option but to follow their instructions and pay their bills for all numbers under personal pack, cost of which is way to high than under CUG scheme. Nothing has been done from these people since last 25 days and now we have received bills on all numbers even when we were unable to use them properly. one number did not used data pack but due to airtel's mistake we are paying the cost for that also. I have all documents as proof (few attached), complete mail trail and call recordings. If you need them, I can provide. Sir we are very upset because of all this, Please help us and punish these people. Warm Regards Amit Kumar Wadhiani Ph. : [protected] Sindhi Note Wala 3938, Lahori Gate Chowk, Naya Bazar, Delhi 110006

Registered a compliant with airtel on 3rd and then 10th july 2015 stating there was a problem with the network Mobile NO [protected], complaint SR 63381118. After 3 months of continuous follows-up nothing happened. eventually moved to another provider in Sept 2015. Asked Airtel to send me a final settlement bill with a waive off for lack of service. Didnt do anything. Now they have sent me a Rs10, 000/- outstanding when i haven't used their services. I have the emails that went back and forth between airtel and me

On 30th Nov 2015 one of the employee who is working in Airtel Gallery, Viman Nagar, Pune, He not only provide me wrong information, also did misbehaviour with me in the gallery. When I told him I will complaint against you in the Airtel he laugh at me and said nothing will happen, go and complain.


Note : I will disclose the name of employee after receiving call form Airtel.

I am using my airtel number [protected] from last two year.On 11/11/2015 I lost my mobile while travelling .I went to airtel Lokgram gallery, to issue me a duplicate sim card.The gallery person charged me Rs 100 for duplicate sim.They gave me sim no[protected] U.It got activated for around 14 days, then all services got barred.I went to same lokgram airtel Galley, and complained.The Attendent Mr. Aman said there was issue with documents and he had submitted the document last day, services will resume in three hours.That day same night I called 121 4 to 5 times all of them said all services will resume in 3 hours.Next day morning I called 121 again and spoke to Floor supervisor, The lady told me documents are not updated, kindly resubmit it in any airtel galley.3 days I went continues to Kalyan lokgram galley, the peron Aman Never took my documents he said it will activated in few hours, already in process.And now he is not picking up the call also.Even he is a gallery person he sold me sim for Rs 100 instead of Rs25. Yesterday I went to Versoa gallery, told them the whole thing, they issued a new sim card, number[protected]U after collecting my passport and pancard copy, and said it will get activated latest by night.But till today same all services are barred.Only changes that had happen, old sim[protected] U registration got failed and new sim[protected]U) issued by Versoa gallery is getting signal but all other services are barred. Today gallery people inform me, they cant activate it from Versoa, I need to contact Lokgram gallery, They only can activate it. Sorry to say but The person Aman And lokgram airtel gallery services are to totally rediculus. Kindly provide me solution to activate my services on sim[protected]U, as I am in Shipping company, travelling is much involved.All accounts are linked with this number.Now if can activate it please let me know or else will certainly never take airtel services in lifetime.Airtel team just frustrated me from so many days.No One has any idea what need to be done.Please also I am not going to Lokgram Gallery again to see that person again Kindly suggest me other gallery. Thanks Jitendra Singh

Dear Sir, This is Dattatray from Mumbai. I have recharge my mobile number [protected] with special recharge of 29 Rs on 20/11/2016 to get benefit from roaming free network and 69 Rs on 21/11/2016 to get benefit for Local + STD mobile calls @ 40p/min. Unfortunately none of the above scheme got activated on my said number. When I called to airtel customer care and ask them to take above mentioned complaint they were not talk to me properly regarding this issue and not file my complaint. I requested them (Mr. Jitendra and Miss Darshana from airtel customer care) to refund my money but they said we are not going to refund money in such cases. Please take the action on above said issue as soon as possible.

My Name is Ganesh B, i have [protected] . i see that Lot of balance is Deducted without my knowledge or approval. code is ir99. and am trying to contact them to give me details of deduction, still there is no Reply from Airtel. on[protected] i recharged with 220 Rupees and Today[protected] my balance is 1 Rupee. i didn't Make or received any calls while am Roaming. This is called Stealing Money in General world. am not sure what Airtel calls it.

HI, I purcased hot sopt 4g product from aitel and i amnot able to access 4g network in nagpur . i complanted to coustomer care but they are not able to give solution QHDST[protected] complaint number please dont trust on 4g prepaid service given by airtel as they are selling product without any in acess to 4g they are giving 3g network not lte 4g.

My name is Abhishek Sharma. My airtel no is [protected]. Previously i was using aircel... I recently changed my operator from aircel to airtel.. Now if any person calls me from aircel sim then call does not connect...a msg is given to him that my no. is not in use or does not exist. I also called customer care executive but didnot get proper response... I want to know that whether it was my mistake to come in airtel...plz resolve tha issue as soon as possible...i m missing important calls due to this problem. Thanking you

Hi All I stay at Anekal Bangalore where there is no broadband providers. So left with no coice I have opted for Airtel CPE Outdoor unit Home Wifi. Our usage is around 15GB. So I opted for their 1295/- 15 GB plan. First month I got a bill of Rs 3014/- Very next month with in 8 days my 15GB data consumed without downloading and movie or so then I opted for 30GB plan. Again in a weeks time that also consumed. I feel like it a cheating from Airtel. Now I do not know what should I do with this? Unfortunatly I do not have any choice as no other broadband provider is available near by. Please help me out to get rid f this type of cheating.

11 th day without Airtel Network. Showing 'Emergency calls only'. You have failed to resolve this problem even after the promised date 27/11/2015 by12.00pm. Please don't promise if you are not able to resolve this problem. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Fri, Nov 27, 2015 at 1:23 PM, Deepak Ramnani wrote: 7th day without Airtel mobile network. The deadline given as 27.11.2015 BY 12.00 PM is over now. Now what to do? Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Wed, Nov 25, 2015 at 2:32 PM, appellate.[protected]@in.airtel.com wrote: Dear Deepak Ramnani, Greetings from Airtel! This is in reference to your email informing us about inability to use the service on the Airtel Mobile number [protected]. I would like to inform you that, we have already registered a Service Request with the reference number 66386919 and the same would be resolved by 12:00 PM on 27/11/2015. Our team will revert you with an update on your concern. Customer touch points: Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours - 24/7. Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Meera B bharti airtel limited [protected]Original Message[protected] From: [protected]@yahoo.com To: appellate.[protected]@in.airtel.com Cc: Sent: 25/11/2015 11:05:56 AM Subject: Fw: No network [protected] 5th day without Airtel Network. On this auspicious day of Guru Purab I am not able to exchange greetings. Its very sad for me. Your Airtel Network Team had visited my place yesterday and they were also without Airtel Network after stepping inside my house. Even they faced the same problem with all of their mobiles. It is my request to provide quality network at the earliest. Though you have provided the resolution by 27th of this month but its very difficult to remain without communication and use my mobile phone as a paper weight. Hope you understand. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Tue, Nov 24, 2015 at 9:54 AM, Deepak Ramnani wrote: 4th Day started without Airtel Network. Showing 'Emergency calls only' Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Mon, Nov 23, 2015 at 10:12 AM, Deepak Ramnani wrote: Another day started with no network showing 'Emergency calls only'. I get missed call alerts when I step out of my house. Anyway Airtel has been charging Rs. 30 per month for missed call alerts. Airtel is charging monthly rental too. So Airtel gains without providing Quality Network to the customer. Network or No Network. Airtel earns. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Sun, Nov 22, 2015 at 1:39 PM, Deepak Ramnani wrote: Dear Airtel team, Even after two days there is no network at my place. I have been complaining for last two years but nothing has been done to improve the quality of service by Airtel Network team. Whenever I complain I get a general standard reply but no solution. No one can contact us on mobile in case of emergency. My address is B-42 Gujranwala Town part I Delhi - 110009 Ground floor Handsets Nexus 6 Blackberry Nokia Xiomi mi3 Signal bars 0 Visiting guests with Airtel have same problem. My phone is showing 'Emergency calls only' for last two days. If the problem is not solved will have to migrate to Idea Cellular which is working best in our area. Got as a feedback from colony residents. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Sat, Nov 21, 2015 at 12:10 PM, Deepak Ramnani wrote: No network at my registered billing address. Multiple Complaints lodged in the past. Nothing done by Airtel till date to improve the quality of network. Facing frequent call drops and sometimes no service on screen and Emergency calls only. Current status of Airtel Network is 'Emergency calls only'. Have to rely on Broadband and landline connection to be connected with the world. Very Very poor service by Airtel. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

I have applied for a airtel prepaid SIM on 25th November 2015 through a retail shop as suggested by Airtel customer care office who only provides postpaid connection not prepaid.Hence, I provided all the details and supporting documents(pancard, passport, 4 passport size photos, office identity card) what ever been asked to me to provide but till date( 01/12/2015) the SIM is not been activated. The SIM card number is -[protected] mobile number -[protected]

Respected Sir, While recharging through my app on Mobile No. [protected] of Rs.150.00 on 29th Nov 2015 at 09:02 PM whoes TXN ID[protected] was generated but no recharge came so i request u to refund the excess money as soon as possible and do the needfull. Thanking You.

Paid, didnt get connection and no refund ( reference account number: [protected]). Again paid got the connection, paid the bill ( fixedline number by Airtel: [protected]) and then stopped working. On calling the customer care got to know that the connection is somebody else's name. No rectification done in the past 1week and no internet. Everyday i face the same harassment as no progress is taking place.

I registered on airtel money wallet this month however when i am trying to initiate any transfer from my account, it shows debit facility has been disabled in my account. The number is [protected]. I have submitted all valid identification documents as per KYC norms to the airtel money email id. I dont know what kind of foul play is going on, they are just trapping people to use airtel money to receive gifts in form of cash for shopping and...

I had the Airtel fixed lanline [protected] which was requested to cancel on October month. I payed all the due amount but the customer care representative forgot to place the cancellation request. Hence the bill (around 2100) got generated for the next month and they are contacting me pay the bill amount generated. I logged several complaints with Customer care and Airtel Presence Facebook page but no one is really willing to resolve this....