Airtel Complaints & Reviews

On dec 23rd there was a debit from my credit card for my airtel number [protected]. It is a corporate number and hence i wanted the refund so that my organization can pay the due amount instead of me.
The customer care executives claimed that they had done the refund and hence revoked the payment. But, after multiple follow-up calls and emails, i still could not make the customer care executives understand that i have not received the amount. Neither my organization did. Every other day a new person gives a call, tries to understand the problem and send a mail as closure. First and foremost there is no one person tracking the issue. Every other executive have their own resolution, make me send multiple information/details etc and then every time it ends with no resolution.
Till date none of your customer care executive could share the transaction details for the refund. Although i have submitted my credit card statements showing the payment.
I have been following up for 3 months. Nothing is more frustrating then requesting over and over again for your own money.

I have bought airtel secure plan on 25th jan, on 12th feb somehow i slipped & my screen get broken but they are saying your screen was broken before the plan & trying to avoid & close the complain, when i asked with them do u guys provide damage handset insurance they denied.. Now they are not refunding neither giving the services please help me how can i get the services

For the reason portability problem (Due to insufficient portability for the new connections) i am not able to contact even in airtel network single time attend. I am very hesitate in this type of disturb for the above said complaints. So you are got my money to activate up to coming 20th march. I am ready to filled case against you for lack of customer service. Even customer care number also not one proper. Just 5 minutes before try to speak customer relation ship manager no one way to reach by 121. So you are only booming your name by advertisement not by service. Finally asking the answers for you are ready to given best service? Because of i am lost my money rs.250/- for your booming advertisement words best services. So that i am raising coming words" as per scheduled (Till date you are not given good services. From the good service starting date even today also accepted) coming 28 days given up to april 4th or else publicity your network status by lawful action?

I m ansari using airtel for more than 10 years past five months i am suffering lot of network issues each time calling to customercare they are not giving me valid reson. I m n otherstate i cant change my sim and i have visited airtel store also they didn’t gave me proper solution. So please take action on complete airtel network. I am suffering a lot because of this offen i cant receive calls

A customer care excutive call me and request to recharge of rs 996.00/- having one year validity with same existing package. And as per advice i recharged same, but now my movies channel is not showing. Please refund me my money. And please instruct not to do fraudlent activity with customer.

I received call on dated 04.03.2018 from no [protected] at 10:48 am & 4:48 pm on my registered mobile no - [protected]

My digital tv id - [protected]

My name is riaz holding airtel prepaid no [protected].
I am currently in mexico for the 2 weeks so i recharged with 3997 pack but i m unable to make any outgoing calls.

I even email about the issue to customer care executive twice, they said it will be resolved in 72 hours. I am facing this issue for last 4 days.

My current network is telcel provided by airtel

Request your help in getting outgoing calls activated.

Respected sir,
I have done one transaction at 06th march 2018 of rs 14, 000 from airtel payement bank upi app actually the transaction held and balance deducted but not credited in recipient’s accounti. I have already reported there and i got the status like payment is transfered but the disputed: resolved - credited into payee's account. Neither the the money was credited to beneficiary's account nor in my account. I have sended screenshot of transaction details about upi id and bank transaction details. Please help me to find my money sir because airtel payment bank was not at all giving any type of attentions. Complaint no:-1643721. I hope you will help me... Sir

My name is sonu kumar. Mobile no [protected]. I could not send any messages to any one. Plz solve the issue. These problem eruppted for past 5days. There is no problem with setting as i could my message but could not send it.. U have even recharge sms pack worth 34 but it was not working. I have recharge my airtel sim with 448 pack and i am also entitled to send messages but couldn't do so.
Thank you

Dear sir,
I have recharge net pack 1gb per day, but can't use it... I want to inform you that i can't use single mb of 1 gb. I'm using 4g handset "samsung j2 pro" but the custo meri support told me that your handset is not supportable... And refuse to help...
I'm so disappointed of your service.
Because i have use "jio" in my handset and always supportable with and got 4g speed.
So, i've a request to see over my issue and solve my problem... And if you will not solve my problem than i should destroy or not use it any more.

Thank you...

Hii...

As i am here to having my unique porting code (Upc) to make easy way to to porting out my mobile number [protected] to other operator..

Its my humble request you to please provide me the upc code to have ne porting or send me the upc code on mh alternate mobile number i. E., [protected] or have it on my email id [protected]@gmail.com / [protected]@gmail.com

I will be thankful to having upc code

Thank you.

It has become the worst network. From last two months they are charging me wrong bill and without any intimation they have stopped my outgoing. After visiting to the airtel store they have started the services and told me they will change my plan from family to individual but nothing happened as such. They have changed my plan to individual basic and stopped my internet services and now no plan can be changed on my phone as plan can be changed once in a billing cycle.

Ear team,

Hi i'm rattiya, i've done a recharge on the wrong number through the airtel website and have sent an sms to 59109 but got an sms saying "no keyword match". Please resolve the issue asap

Details are given below

Date - 06/03/2018

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -199

Transaction id[protected]...

There is so much of problem in my colony.The problem is slow internet speed.In my house 2G speed is come what I do ? tell me.My father and my family members aslo face this kind of problem.When I do any homework by google your internet is slow.My homework is drop.
hope you understand my problem and solve my problem faster.

Hi, since my old sim card got damaged i went to the near by airtel office and collected a new sim replacing it, they asked me to wait for 4 hrs and i have waited and i have not got the sim activation . when i called the customer care and asked they said there was no activation request they received from the airtel office . because of this i have wasted my time and must have missed a lot of important calls. i am seriously disappointed by the service i have got . i have to go to the airtel office once again for this

Hello,

I am using airtel digital connection with Account [protected]-001. In october I have updated my package to 1 year HD which includes all the channels.

Recently I have noticed that I was charged 45 INR per month for Gemini HD separately from the month of October. I called customer care on 4th of March 2018 and informed the same. They said very sorry for the inconvenience and mentioned some package activated by mistake. They deactivated the same and promised that my money will be credited back to my account within 24 hrs.

Its been more than 48 hrs and my money is not credited. When I called Customer care again they say it is my mistake I didnt notice. So, they cant credit back my money.

Im platinum customer of airtel from 2007 (Mob: [protected]).. I feel I am cheated? I am not bothered about my 300 INR. I am concerned about the values and ethics. They are cheating the customers.

Kindly help to credit back my money

Dear Sir,

I am not receiving post paid data bill my data card no is [protected]

I have visited your Kurnool Airtel office and they told we have updated the same.
I have received up to October 2017 from November month I am not receiving how I can pay the bill

how many times I have to visit your office please look in the same and clear the problem

Hi Team,

Subject : Recharge to wrong Mobile number.

I have done mistake on my own While recharging IR - Package (646/- Rs) to my mother In law Mobile Number +[protected] by mistake I have enter a wrong mobile number (+[protected] and recharge is successful.

So it possible to revert back my transaction amount (646/- Rs) to my actual number (+[protected] and add it to main balance (talk time)? If not possible to add it main balance please do cancel my transaction

provide the following details required:
Your Mobile number : +[protected]
Wrong mobile number : +[protected]
Amount : 646/- Rs
Transaction ID :[protected]

Transaction Details:-

On-line Prepaid Payment Receipt
Thank you. Please quote this receipt number for any queries in future related to this transaction.
Transaction Details
Name Kaartheeka
Address 5-147, Sanjay Nagar, Laxmidevipally, kothagudem, khammam - 507101
E-mail ID k.[protected]@gmail.com
Mobile Number [protected]
Transaction Type recharge
Transaction Reference Number [protected]
Date 06 Mar 2018
Amount Paid (Rs.) 646.00
Service Tax (Rs.) 0
Process Fee (Rs.) 0
Payment From Debit Card
[protected]Thank you for using airtel on-line payment services[protected]
BAL
Registration Number.AAACB2894GST036
Address:Plot No. 16, Udyog Vihar, Phase -IV, Gurgaon

Thanks
Kartheeka

I had raised a request with airtel for porting from jio to airtel. My old sim stopped working 10 hours ago and my new sim (Airtel sim) doesnt seem to be working. I am missing a lot of calls and feeling very helpless and harrassed as both my sims have stopped working and i dont have access to my number.

Kindly provide solution as soon as possible.

Airtel circle : karnataka...

I ported my sim from tata docomo to airtel on 2nd march 2018. The sim was working for a while but now it's been 4 days and it's not at all working. The guy who did the porting told me that it will take upto 5-7 days for the new sim to get activated but why is it taking so long. I cant even use my sim for online purposes and nobody is able to contact me

Due to ongoing problems with aircel service provider i ported my aircel sim to airtel. After porting my number from aircel to airtel after two my aircel sim gets deactivated and till now my airtel sim showing no signal and i dont know whether my airtel sim gets activated or not. What is the problem in that. I will be verymuch thankful to u i[censored] say some solution to this issue. Thanks in advance.