Airtel — amount deducted without any reason!

Mobile number -: [protected]
Madam/sir,
I have pre-paid connection of airtel.
Airtel company deducted rs. 100 from my account without any reason and when i asked the reason for it they failed to give any satisfactory response and also accusing us that we have used 10 gb internet.
My mobile phone is nokia c1-01, a simple keypad type of mobile phone which do not even support facebook properly and they said, "you are watching youtube videos". I have not used internet since 5-6 years in this mobile.
Please help me in this regard!
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I ported my number [protected] from vodafone to airtel with PREPAID MNP Rs 600 the retailer said it would be 84 days o[censored]nlimited calling and 1 gb per day and now today i received only 10 Rs talktime
I am not received 3G networking speed for net running. mobile no. [protected]
Today that is 03/06/2018 my account loss of Rs. 20 without my knowlodge please give Rs. 20 to my prepaid accout
150 messages are free in my post paid plan . My telephone Number is [protected]. Please activate for message sent to my mobile

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