Airtel Complaints & Reviews

I have another airtel connection in delhi which has gone to auckland after paying roaming fee of rs 3998/ on 10 nov 2017, its net is working but there is no incoming calls and no any out going calls connecting. We talked to customer care executive on 198 and was told to contact nodal officer. We contacted to nodel officer but no use. We also connected to airtel centre at vishnu garden for 2 days, they wrote an email to head office, but no solution has come up. Then we gone to customer service center janak puri, new delhi. On 17.11.17 and 18.11.17 and they asked us to change the net work available over there, got changed the net work for 2 days but nothing came out. We are in problem as this phone is with my daughter and she is there on student visa. We are to tensed due to non working of phone. Kindly do the needful to resolve this problem.
Thanks
Jaipal singh.

On 4th november 2017, i have recharged my mobile ([protected]) with rs.169 (Corresponding trans id:[protected]. The benefits corresponding to rs.169 are unlimited local+std calls and 500mb data/day, valid for 28 days. But, from today morning onwards, all my calls are being charged from my main account.

That means the recharge benefit of rs. 169 was given to me only for 14 days, whereas it should have been given for a duration of 28 days.

Debit freeze on airtel account? Is that even serious.. Like, why do you even let people open an account guys?

Now, my simple question. Sweet and straight. I loaded money onto airtel money. Now, i want it back as i hardly find any use of that. Get my money back.

Like, how do you think to make fool out of people.. Do you really think people woulf stick to you when we have other options out in the market??

Man, how did i even think to port my number to airtel... Good that i stopped it right away.

Clear?.. Next, lets meet on social media.

[protected].

My wife is using my mobile number for few month on post paid connection. Last month october i visited a. S. Rao nagar branch requesting them to change my post paid to prepaid. They said come on 13th or november, when i visited the branch today, i. E., 18th nov-2017, they say, that the server is down. They said the same in october too. Now i didn't use even a penny or not called a single call. I got a new bill adding the october bill rs.595.76/-, which comes to rs: 1302.58/-

I called the customer care and have requested to wave off november's bill and will pay october's bill and have asked them to disconnect my number. She only took the request for disconnecting, and said she can only wave off rs.100/-.

Now, this airtel is unnecessarily charging huge amounts all the time, inspite of their airtel store's sole responsibility, they are imposing unnecessary amount on us saying its rental amount, wherein if the number got transferred or converted to prepaid, i would only pay rs: 595.76/- instead they are charging me rs.1302.58/-

Now i request you to do me the needful justice.

Thanking you

Team,

This is in reference with my airtel ([protected]) postpaid bill generated date (7-nov-2017) for an amount of rs.1060.82

Breakup of rs.1060.82
Monthly rental : 399
Additional internet used charges :500
Tax: 161.82

Bill attached.

When the amount of allocated internet for the month got over by 6-nov-2017, additional internet charges have been levied from 09-oct-2017 to 6-nov-2017. Does airtel think customers are fools? This kind of fraudulence is definitely not an acceptable factor. Considering this, i am initiating a legal action in the local judiciary against airtel.

Kasiviswanathan
[protected]

I have recharged with 399 pack but my free voice call service is not working since last five days. I have called the customer care but they concluded the matter saying it is a technical issue. When i asked them to transfer the call to senior official, they said that all the officials were busy. Plz resolve the matter.

I recharge my number with 175 rupees
In this offer your company tell to give 2 gb data for 28 days but i got only 1 gb data
Why should they do not gave me my remaining 1 gb data when i use my first 1 gb data
I complaint about this fraudy offer by airtel should give to the customer
Please fix my problm as soon as possible and give me my remaining 1 gb data balance

Hi,

I’ve converted from airtel prepaid to postpaid on 13-nov-2017 and prepaid sim was deactivated on 15-nov-2017 and still my new connection is not yet activated. I am continuously following up with airtel customer care and store people but no response from 4 days.

Really very much disappointed with india’s fastest network like airtel and didn’t expect this type of service. Please look into my request and do the needful asap. Below are my details.

Number : [protected]
Sim :[protected]u
Mail id : srinivas. [protected]@gmail.com

Thanks,
Srinivas

I recharged prepaid cell phone on 12.11.2017 n 18.11.2017 respectively.
All the time received message recharge successful to the said no.
But the said cell neither received message of recharge neither recharge amount added to the cell account.
On contacting customer care 121 was told the recharge amount will be added to said cell account r repaid to my account by all in vain n wrong till date.
Kindly refund the amount to my surreal account at an earliest. Thanking authorities.

I have upgraded my old airtel sim to 4g i have got the sms that for security purpose sms services will be blocked for 24 hours

Important update: sim change request has been initiated for airtel mobile 77*. Sms service will be resumed after 24 hrs. If not requested for sim change, sms nsim to 51619 immediately.
Congratulations! Your new sim no has been activated for your airtel mobile.

Now it has been...

I recharged with rs 449 pack to get daily 1gb 4g data and calling. However with the data given i am not even able to open a single site on my mobile browser. The net speed is very slow, worse than 2g. Didn't expect this from airtel. I had been using jio before this for 9 months but never faced this problem. Disappointed! This is a bad strategy to retain customers.

Also, the ivr played on calling customer service, never takes one to the customer care executive. No matter what option one selects. Tired of trying to reach customer care executive and finally had to write it down here.

My service o[censored]nlimited calling + 1gb/day for 70 days on airtel no. [protected], being stopped on 28 days for unknown reasons and without any notification.

Since i did not realize this for sometime as notification was sent, i continued using the data and calling which consumed rs100 balance from my main account.

Even the customer care did not helped rather acted unprofessionally and irrational, resulting into waste of time.

Currently i have 5 airtel numbers in my family but such a fraud and cheating, has only deteriorated my faith in airtel service.

Request to take strict action against the airtel.

R/sir
I have paid rs 950.21 through airtel payment bank from my hdfc account. It was sent by cheque to my old address but not received by me. The same cheque sent by professional courier service and money deposited by same courier to bharti airtel. Kindly refund my rs 950.21 at the earliest. Account statement is notpossible for me to provide at this time. I am depositing
Professional courier receipt and cancelled cheque to you. Please do needful. I am fed up explaining about the same so many times.
Regards
Dr balwinder singh
[protected]
[protected]@yahoo.com

Dear sir/ madame

1. I have been using a post paid connection of airtel ([protected]) with infinity plan for some time now. I pay a monthly rental of about rs 890 for unlimited voice, roaming and about 19 gb of data.

2. The pre paid plans provide a much much better offer than any post paid. A 448 recharge gives a user 70 days o[censored]nlimited voice, national outgoing roaming and one gb data daily. For the same service as a post paid user i pay about 2200for 70 days and get much lesser data.

3. I would like to seek clarification from airtel about this policy. Ancestrally a postpaid costomer was a more loyal client and was supposed to get better services and benefits.
However, current sales policies indicate other wise.

4. I would like you to reply as to why i should not shift to airtel prepaid or may be post paid service of some other service provider with better returns. Cause paying more than three times is neither acceptable nor logical.

5. I also intend to highlight this matter with other users and appropriate agencies for clarification and necessary actions.

6. I would like a reply from you about this aspect.

Internet stops working from 1am at night.. And next day again in works from morning. Whole night it doesn't work. I am very irritated of this. My scheme is for 70 days daily 1gb. Whole day i use only 400mb, nevertheless it happens daily. Everyday after 1am it stops working. Even simple message also doesn't go. If it will happen regularly, i will change my sim to other network company.

I applied to port my mobile number from vodafone to airtel on 7th nov, 2017, and received the upc the same day. It has been 11 days since then. My vodafone sim went out of service on 14th nov, so i have put in the new airtel sim that i received.

But i am still not getting any service on the new airtel sim. If i try to make a call it says "mobile network not available". I am not getting any incoming calls. I am not getting text messages. My phone says "sim is not activated".

I took it to the airtel shop, and they just told me to wait. How long am i supposed to wait for? What is this, a game?

My airtel prepaid is [protected]. I hv recharged for rs.3996/- as international roaming pack to bhutan. While i am in bhutan i could'nt able to use my sim. There is no network covergage symbol. Hence, i am forced to take a new sim from bhutan. The package is for 10 days from 11/11/2017 onwards. My travel period is from 13-17 of november. I have contacted airtel customer care 3 times for refund, but no positive reply from their end. They told me that they have no option for refund.

This is not a wise answer from their end. I have activated this package through airtel web site.in the site, they have promised that 3 gb data and 250 minutes free incoming and outgoing for 10 days. But, while i reached bhutan, i coud'nt even make a single incoming or outgoing call.

Thus, the airtel people fully cheat me by giving false advertisement.
I have a strong complaing against this.

Please help me to get full refund, otherwise i am forced totake legal action against airtel

Dear Sir
My no. [protected].
I am using Airtel for more than 17 years.
Today my account debited for Rs.35 for TOPDOCOTORSONLINE VAS.which is not requested by me.When will you stop this type of nonsense cheap activity. Compete with other networks genuinely.Kindly reverse the amount debited. Otherwise I will seek legal help.
-Radhakrishnan

I have been using airtel since aug 2013. Recently, i had to go abroad on a short term and i requested them to disconnect the service.

They gave me an option of taking free service for 3 months and i went with it as i never wanted to go thru the hassle of getting a new service again.

But this corporate thieves had put me on the 6 month advanced plan and sent me a bill for 4800 inr the first month itself. I had made 60+ calls to their customer service and visited their relationship centre twice to resolve the issue. Everytime, i had to start explaining from the scratch.

Atlast, i agreed to pay 1600 for the 3 months where i wouldnt have incurred any expense if they cancelled my service as i requested.

Now they are after me again for rest of 4800 eventhough i cancelled my broadband connection.

Beware of these guys.. They literally want to suck every blood in you.

Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number...