Airtel Complaints & Reviews

I am really dissatisfied with your services, i was submitted my phone on 1st november 2017 and as per your t&c the maximum time is 7 to 21 days.

Till now i am not getting any satisfactory response from your team. Every time i call them, they just give me silly excuses like it's getting delayed due to spare part not available etc etc.

Because of this, i am suffering a lot with my personal and professional life.

So, give me the exact status of my claim.

I had ported my previous reliance prepaid number to airtel prepaid and was charged ₹200, though the porting fees as per trai is ₹19. I was forcibly overcharged without offering any plans.
The airtel store details:
Near m4u, sahibabad, ghaziabad. Pin: 201005.
Please take the necessary action and get the difference amount adjusted as the new balance.
Contact me at: +91-[protected]

As am unable to receive the signal in my office working place if i need to talk to someone i should go out of the office to connect the network the same issues am facing from 2weeks though because of not getting your network inside my working place i had to lose my clients and affecting my business and meeting because of no airtel network

Add : 49/22 venketesa gramani street chintadripet chennai 600002
Mobile num [protected]
Please kindly response the same and do the needful immediately

Dear airtel team,

Cheaters... Take my number and help me right away : [protected] i'm arun kumar

Very much unsatisfied with airtel... I dont want my sim card to be changed to maharashtra... I came for visit to pune in flight i put my sim in flight mode and post landing the sim does not work... Later i visited the nearest airtel show room to seek help... But they got 250 rupees and forced me to change to postpaid... Which is really embarrassing... Now i am running pillar to post to get my sim worked and still reciving lots of verification trouble which is unnecessary... These people are freaking me out here...

Now i dont want my tamilnadu sim to be changed to maharashtra thats it i want please cancel this request... Other wise i will go to social media,,... Guyz be little responsible,... I want immediate solution for this...

Regard,
Arun kumar..

Sir my no is [protected], my number disconnected due to n on payment due to some reason. When i contacted airtel amritsar they said number return to parent company i. E bsnl. But when i go to bsnl amritsar office they show me the lrn of airtel where number is noe i. E 3009. But airtel refuse to accept. Isuffer a lot because this is my old number. Which i want to port in bsnl.

Pls do some thing.

Airtel company does not allow cancellation of postpaid services immediately.
They will try to make all non sense communication in the name of customer retaining and bill will keep generating month on month without any usage.
They dont provide termination / cancellation of services through their portal.
They suggest cumbersome process to go for prepaid, plan change etc. By the time you realize 2 or 3 months bills are generated without any usage

Dear sir,

As am one of the customer of your network & also i like to bee a life long customer for you. Now i have got one problem i. E i have recharged 2 times for 448 pack plan i. E 448 x 2 =896.00 by over site through airtel money app.
So kindly i request you to eighter refund one of the amount i. E 448 or kindly continue the plan for next renival & do needful.
My double time recharged air tel no is [protected].

This is the most pathetic telecom service i've used so far you trying to beat jio? Better provide 4g network which really is 4g. Your connectivity is not even that of 2g speed doesnt go beyond 2mbps, wherein i've been usking 7.2 mbps with aircel since past 5 years that to 3g speed. Instead of fooling the customers have some self respect and do the right thing.

Dear whoever is reading,
I'm satyam raj,
I've bought this sim card on 24th of september,
Today i tried to create my phonepe account using the no. [protected]
But it shows i've already created which isn't,
Then i logged in by using forgot password as i thought maybe someone else has created using my mobile but it shows the same name shahid khan who abused me and tried harrasing me before saying it's his no.
Now what should i do??
Can i delete his details and use it as my own or should i throw this sim card as theirs no option to delete account of the person before who was using this no.
Theirs his debit or credit,
I don't know which card but their is some card saved,
I have screenshots!
What i do now because if i'll use this after editing the details,
The person will again call and try harass me as he'd done before!

I am loading money to airtel payment bank rs 399 at 11/11/2017. From mobile no [protected] money deduct from my bank account and load money successful to airtel app but sill money not showing this aap and i can't recharge or use this money, they are bolck the money. I am complain many time customer care and via mail but problem still not solve. The are avoid this problem. I want to back my money. Recharge transaction id:[protected] complain no:- 986160 email complain no: 1003795 phone call

I was using airtel sim from past 8 years.
I have linked all my aadhar, bank to same number. From 26th-nov-17, it is saying invalid number for incoming calls.

I have contacted airtel store and customer care and below is there reply.
"your phone number data is not available with us".

So, request to guide how to get it.
Sim details:[protected]u
Mobile number:- 9845xxxx07

Dear executive,

My mobile number [protected]

I recharge my mobile for pack of 70 days on dated 27/10/2017 and i received following sms from ag-rechrg

Thank you for recharging with rs. 399, 1 gb/daily data created in your account for 70 days.

Why you closed my net service since last one week?
Please reply me and start my net service as soon as possible.

My account has been debited by amount 5000 with all my details by bharti airtel pooling account which when i checked from my bank shows it is debited from mumbai. The transactions took place by 5.30 am on 30/11/2017.
There were totally 4 transactions which took place 1000 inr 3 transcations and 2000 inr 1 transaction.

I have reported this to icici bank as well but they have mentioned that the transaction was done by airtel pooling account i will share the pooling account details.

Airtel please return the amount it is 5000 inr which is not a small amount.

How can this happen without the customer's knowledge.

Contact [protected]

Good afternoon
I ported my sim from reliance operator to airtel but it isn't activated from last 5 to 6 days... Will u please activate my number i'm unable get important messages..

Also i got a verification message from airtel operator
My new airtel number is [protected]

The network isn't activated yet it just shows me "emergency calls only"

I have made online transaction (From airtel website) for my prepaid number today (Dec 01 2017) morning. But the recharge was done to a wrong number accidentally. The recharge amount is 448. Kindly transfer the amount to my number. My number [protected]. Transaction i'd is[protected]
Incorrect number is [protected]. The customer care executive did not give a proper response. We have been a long time customer and there is no proper response. After a long time wait they do not give proper response and respect. Kindly do the refund at the earliest and contact as soon as possible.

Dear sir namaskar my name is arun kumar
Me airtel ka postpaid sim card user hu last 3 months se mujko network ka kafi issue aa raha h mere billing address par jisko lekar maine kafi baar airtel customer care par call kiya h lekin abhi tak koi solution nahi mila lekin bill every month wo bhej dete h abhi last week bhi maine network ko lekar complent karayi thi or mujko bola gaya ki 3 days me apke number ka network issue thik ho jayega lekin abhi bhi same issue h lekin mobile bill every month wo bhej hi dete h abhi me bahut disturb ho chuka hu airtel service se kirpya aap hi koi action le. Reference no. 79495566,
Thanks & regards
Arun kumar

In my mobile number, any online recharge is not working. Through paytm or myairtel app or www.airtel.in, it is failing. I had changed my number from chennai circle to karnataka circle 3 months back. Since then i am facing this issue. I have contacted customer care, also visited airtel office near me. Still not resolved. This is really frustrating. Please resolve this as soon as possible.

This is regarding my dth. My id [protected]

Some channel are not working e. G. Color marathi, sony hindi, sony set max, disney (Why should i pay engineer visit charges as i have already pay for the same channel)
I am unable to watch my favourite channels. For few channels when all other channels are working properly. How could those few channels only couldnot receive signal? Its disgusting. When i am paying for those channels. How could you do this. I want the reason and u people to take action regarding this. As soon as possible.

And when i try to complaint they told me engineer visit charges, why should i pay engineer visit charges as i have already pay and now i am unable to view some channels.

I am using airtel payments bank service with [protected] number.
I did transfers on 6th nov 2017. Money is debited from my payments bank but not credited to beneficiary. So far there no refund to payments bank.

I went through all pains with their customer care with the following complaint numbers. All are closed but no resolution.

Complaints:
974241
1013009
1047941

Please advice me if i have legal cheating case on payments bank.

— forwarded message —
From: vishal
Date: sat, nov 25, 2017 at 4:06 pm
Subject: re: [protected] - videopindw stated without consent - complain manager disconnected the call without resolution
To: appellate. [protected]@in. Airtel.com

I didn't just write you to get the refund of rs. 15.

I wrote you clearly informing that i didn't even touch the phone, let alone activating any service and when called you to complain about it, the complain manager misbehaved and disconnected the call after 33 minutes without resolving the complain.

I demanded the compensation, first for activating such service once more without my consent, and then when i promptly reported it to you complaining about the same, misbehaving with me by disconnecting the call without addressing it.

In response to you offering me rs. 15 refund, i told you that it is my money that you've taken from me by cheating me in the name of some service which i never activated, and there are similar complains from hundreds of airtel users in this month itself. I refused to accept rs. 15 refund without compensation of rs. 100 as demanded for the whole trouble, and i also refused to stop it when i didn't start it in the first place.

You also mentioned about putting me into some list like dnd but i fail to understand why do you create such categories on your own that compels one to opt explicitly when one hasn't demanded not to be in that list in that list.

If i don't get rs. 115 refund and compensation with the matter addressed in full by the close of the day today, i will be compelled to report it to the concerned authorities first thing tomorrow.

Thanks & regards,
Vishal

On sat, nov 25, 2017 at 2:54 pm, wrote:
Dear vishal,
Greetings from airtel!
This is in reference to your email expressing concern regarding balance depletion issue for your airtel mobile number [protected].
We regret for the inconvenience caused to you in this regard.
As discussed over the phone on [protected], i would like to inform you that the balance rs.15/- is deducted for videopindw value added service which is activated through wap mode.
Further, we are able to process refund of rs.15/- on this regard, which is been rejected by you.
In future, you may opt any one of the below mentioned modes to deactivate vas service:

1. Call 155223 (Toll free)

2. Sms stop to 155223 (Toll free)

3. Dial *121*5#

If you want to check your data balance/validity and best offers on your airtel number please dial *121*51# and for market offers please dial *121*12#.
Our effort has always been to provide enhanced customer experience, we request you to write us back, if you come across any issues in future, so that, we may further follow up on the same and work towards resolving the issue.

Thanks for reaching out us. Delighted to assist you.

Yours sincerely,
Suryasrikala rayudu
Bharti airtel ltd

— original message —
From: [protected]@gmail.com
To: appellate. [protected]@in. Airtel.com
Cc:
Sent: 25/11/2017 01:47:14 pm
Subject: [protected] - videopindw stated without consent - complain manager disconnected the call without resolution

Hi,

I didn't start videopindw but i received a message at 12:26pm today that it is started and the balance of rs. 15 is deducted from my account. Unless i stop it, it will continue with daily deduction!!!

When i called to complain, i was told that you've sent me multiple confirmation at 12:25:10 and 12:25:17 to activate this service post which you've activated it!!!

I wasn't even awake at that time, neither my phone was in use and as soon as i saw the message, i tried to call you for complain!!!

Your complain manager's argument was that you don't activate any service on your own but you've activated multiple services multiple times on my phone i. E. Caller tune or hello tune or voice message before the call is connected etc.

The manger lied blatantly and made me argue it without any answer for 33 minutes before she disconnected the call and didn't bother to call back either!!!

I also tried and draw her attention to multiple such complains about airtel starting videopindw service on other customer in the current month itself without the consent of the customer to which she didn't give any heed!!!

One more time i observed the pathetic service from airtel.

I want my balance deduction back with a compensation of rs. 100 failing to which will lead me to initiate a formal complain with the concerned authority.

Thanks & regards,
Vishal
+[protected]

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