Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1108

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahira Wafai
from Delhi, Delhi
Sep 23, 2017
Report
Copy

Address: New Delhi, Delhi, 110035

I have recharged my sim with an amount of 349 for 28 days im not able to understand after having 3g/4g pck still im not able to access the net. The speed is very very low near to negligence. Your network connection is also very poor. I really think its better to switch for any other network such as vodafone as your problems are increasing day by day.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vishal maurya0008
    from Allahabad, Uttar Pradesh
    Sep 23, 2017
    Report
    Copy

    Address: Varanasi, Uttar Pradesh, 221010

    Last warning suit against airtel account still not unblocked
    Inbox
    R
    Rahul kumar
    If my account not unblocked in tomorrow. I will surely file a suit aginst ur company. You dont underestimate my situation i am lawyer in high court...
    Show 5 read messages
    R
    Rahul kumar
    To myairtel
    16 hours agodetails
    This is to informed you i dont want to hear nothing today i have send many emails at [protected]@airtelbank.com but still no reply received from this mailing address of customer care. Your customer care department is formed not for us. They so much busy for looking any grieving customers. I am sure today i wait for your concern if you people not able to unblocked then consumers forum and court will knock your door soon. Your company dont underestimate the situation after holding such case i will file suit against your company and demand compensation as well for harrasment case and charge. This is too much dont worry in this concern. I will look this matter seriously for this fradulant airtel company.
    Vishal maurya
    Senior advocate
    Allahabad high court
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ankitatua
      from Kolkata, West Bengal
      Sep 23, 2017
      Report
      Copy

      Yesterday i have received a sms from 'ak-airrtv 'we receive your request for activation of mobile number *. The same will be activated within 4 hours'. But i have not request for any mobile number activation.
      I mail to '[protected]@airtel.com 'and others mail addresses which i found from airtel website but till now don't get any reply from them.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vani Bhavani
        Sep 23, 2017
        Report
        Copy

        My number +91 [protected].i am in abroad..my details link with this number.from yesterday it's not working.i don't know the reason.when I check balance it shows sim not registered on network..reply me and do that for working my sim as possible...my mobile applications link with this number.. please trace the problem...and please re-activate my sim
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sonu33888
          from Meerut, Uttar Pradesh
          Sep 23, 2017
          Resolved
          Report
          Copy
          Resolved

          Plz sir mujhe mere [protected] number ke 3 month ki details dijiye kyo ki mujhe uske khilaf me me kuchh sabut mile hai jo ki mujhe uski call details lene ke liye majbur kar rahe hai ye number meri bibi ka hai so plz sir meri life kharab hone se bacha kijiye mujhe call details dene ki kripa kare mai aap ka abhari rahunga dhany bad mera naam sonu singh hai
          Sep 29, 2017
          Complaint marked as Resolved 
          Mujhe 7250522082 number Ki 3 months Ki call details mere e-mail id pe send kare [email protected]
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sravank2349
            from Hosur, Tamil Nadu
            Sep 23, 2017
            Report
            Copy

            Address: New Delhi, Delhi

            I have incorrectly recharged with 648/- i would like to cancel the recharge and i want a refund of the amount. Or atleast airtel could cancel the recharge the money and deposit my airtel bank.
            Iam using a basic mobile and i don't use any of the services available on that recharge.
            Details of recharge:
            I have recharged through paytm.
            "payment of rs. 648 received by paytm! Your order no is[protected]
            10:49 pm, sep 22 2017"
            Kindly help me to sort this by cancelling the recharge and transferring back the amount to my airtel bank or refund to my bank account.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prasant1976
              from Ranaghat, West Bengal
              Sep 22, 2017
              Report
              Copy

              Address: 769004

              I have a post paid connection in personal name with airtel which has been transferred to cug.. Since last 30 hours my new sim not been activated... I have been detached from rest of world and faced many problems in the office.. My no. Is [protected]... I have contacted through our corporate coordinator with mr. Miraj ahmed of rourkela, odisha but he could not be contacted.. Even he did not responded..
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kiran Nandan
                from Chandrakona, West Bengal
                Sep 22, 2017
                Report
                Copy

                I had recharged my prepaid number [protected] with amount 998 successfully from myairtel app but i didn't get the internet data on the specified number [protected]. Amount is also get deducted from my account. Please have a look into this.

                Below is the transaction details:
                Order no[protected]
                Transaction date: 22 sep 2017
                Transaction type: net banking

                Regards,
                Kiran
                [protected]
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  ashchau
                  from Burla, Odisha
                  Sep 22, 2017
                  Report
                  Copy

                  Address: 122011

                  Dear service provider

                  I wish to make you aware of the horific experience i have gone through for purchasing a new wifi hotspot under 6 month advance rental scheme recently

                  I have learned today that the same has been suspended for 'address not verified'

                  Call made to [protected] at 6.50 pm today was of no use since they refused to take any request on phone. As informed by them my address has not been verified and i need to visit the nearest airtel store

                  My query is simple - shouldn't airtel staff visit my home to verify address? How will my visit to airtel store help in address verification?

                  I had recieved a call for address verification wherein i responded to all queries except one when the lady asked me to give details of the landlady as i am on rent which i refused. She then threatened me saying do you want the connection activated or not. I said 'your choice' but as a tenant i will not share any personal information of the landlady. And, my gosh the powerful lady has actually put the connection under suspension??

                  Isn't this amazing - the sheer power that now you go and visit the airtel store and beg them for reverification. This actually is audacious. Why cann't some one pay me a visit to verify that i am actually residing at the stated address

                  I have other airtel connections with the same address and all of them are clubbed in my airtel account. It is good to be process oriented but you can not become a slave to a rigid process

                  Now how do i take forward...

                  I am not visiting the store and go abegging - keep my 6 months rental as a gift for airtel csr if you wish

                  Would look forward to knowing airtel management view - the connection be damned

                  Regards

                  Col ashok chauhan (Retd)
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vinayk131
                    from Allahabad, Uttar Pradesh
                    Sep 22, 2017
                    Report
                    Copy

                    Website: Myairtel app

                    Dear sir,
                    I am dedicated user of airtel. I took airtel at quality par standard. But now it is failing me. I am having trouble getting
                    1. Using wallet
                    2. Transfer money
                    3. Recharge
                    4. Money got stuck.
                    I have many problems and this further aggravates the situation. I tried many times but it did not resolved. Please rectify it or would i have to shift to other service
                    My phone no [protected]
                    Vinay kumar
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kanwarjit
                      from Panipat, Haryana
                      Sep 22, 2017
                      Report
                      Copy

                      Address: Ludhiana, Punjab, 141002
                      Website: www.airtel.in

                      I kanwarjit singh had broadband connection of airtel with number [protected]. I requested to deactivate my broadband
                      But still 2 months bill they want. According to usage i should not pay as i didn't use broadband but may be our neighbors
                      Kindly compromise my bill. I can pay 13 â„… of their bill which they made (13 â„… of 36-3700)
                      My number is [protected].
                      Kindly do something
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        arvind2488
                        from Jamshedpur, Jharkhand
                        Sep 22, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Chennai, Tamil Nadu, 600073

                        Hi, i have ported in from vodafone on 18/09/2017 since the i am not able to make calls nor send sms. I have visited the airtel office many time but no proper response was given. I have made a complaint many time over phone, mail, social networks & they simply make fake promises. Its been 5 days in a row now. Below are the ref no’s: cogcl[protected],
                        Cogcl[protected], cogcl[protected],
                        Cogcl[protected], rprfm[protected], rprfm[protected], cogcl[protected],
                        Cogcl[protected],
                        Cogcl[protected],
                        Cogcl[protected]
                        They are notable to solve the issue. So i need to file a compensation cliam to port out asap.
                        Sep 27, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Sep 22, 2017
                        Updated by arvind2488
                        Every time I call em up. They say service will be back in 30 mins. After 3 days of such excuse, the senior executive Nagaraj from nagarkovil office extended the timeline untill 22/09/2017 7Pm. Now that’s expired when I call em back they said they cannot connect the call to the specific person & my previous complaint will be closed as they will log a new complaint. This is so annoying. Again they have extended the time for 3 more days.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mohammed Amrulla S
                          from Bangalore, Karnataka
                          Sep 22, 2017
                          Report
                          Copy

                          Address: 577101
                          Website: www.airtel.in

                          We stay at chikmaglur town (Pin:577101). Airtel claims that it is the best network provider and covers every town or almost all in india and karnataka. Chikmaglur is not a hidden district or town. Within this town there are sevral localities and one among them is pension mohalla and we recide there. This area is juist within 2 - 3 km radius of airtel towers and unfortunately there is no proper network as we have to come out of house to speak no matter what instrument we use. Pathetic network which is against the airtel.

                          We purchased airtel 4g dongle from the airtel store at chikmaglur this month and it is a post paid connection. From the time we purchased we have never been able to use and also had got the dongle replaced after lot of complaints. Still the same with new dongle we could never use the service. We want airtel to refund the entire amount that we have paid for the dongle (100% refund) and take back the dongle. Since we have not used the connection due to issues we do not want to pay any money also.

                          Dongle number: [protected]. Airtel dongle

                          Name: najmus saher tahsin
                          Contact number: [protected]
                          Email: [protected]@gmail.com
                          Airtel customer support has been notified about the posted complaint.
                          Sep 22, 2017
                          Updated by Mohammed Amrulla S
                          Also please note this point that the AIRTEL store representative by name GEETHA has been very rude and is not ready to acknowledge the issues we are facing.
                          Dear Airtel,

                          I have had a long discussion with AIRTEL Store representative GEETHA. She has agreed that Chikmaglur area is facing lot of network issues and they have had escalated lot of cases and she agreed airtel's issue especially with DATA. I have recorded the calls and have this as proof as well, Geetha also informed that they will have the issue fixed and provide me a firm resolution that this issue will be resolved by 27th of September 2017. Also informed that they will raise a concern that we as customer will not pay any bills as we have not used the service due to airtel's poor network.

                          She also said she will escalate this to her manager Tej Raj by email and then I spoke to her Manager Tej Raj who requested for whatsapp location to be shared of the problematic area so that he can forward the same to Network Engineers who will work on fixing this with the help of latitude and longitudes.

                          Suganya has also informed that they will have a resolution by 27th September 2017.

                          Here is what I want:

                          I want the network issue to be fixed at Chikmaglur area and Airtel to investigate the cases and problems raised by Airtel Store as per agent GEETHA.

                          I want Airtel to make sure that all the charges are waived OFF on the post paid data number (4G dongle) as we have not used the service.

                          I want Airtel to convert the data number (4G number) from POSTPAID to PREPAID

                          If Airtel does not want to convert to PREPAID, then Airtel to make sure that they refund 100% amount of the dongle.

                          Regards,
                          Amrulla
                          I received a call from representative stating he is a nodal officer and seems to be unaware of the exact nature odf the issue. Airtel is taking very lightly on this. Suganya from airtel nodal team or higher department spoke to me over an hour on Saturday and she is fully aware of exact nature. Please get this fixed ASAP.
                          ​Airtel,

                          As promised by Suganya from Nodal team Chennai as well as Geetha and Tej Raj from Chikmaglur AIRTEL store, I should have received a resolution by end of the day 27th Sep 2017 for the Data card issue that I had reported.

                          I have been trying to call Tej Raj manager of AIRTEL store chikmaglure but he is not answering my phone calls.

                          All of them Suganya, Geetha and Tej Raj promised that Data card will b3 taken back and hundred 100% refund will be given on spot.

                          Geetha also promised that entire bill for data card will be waived off since we have not used the service.

                          Now I want AIRTEL to either refund 100% amount and take the device.

                          Or

                          Convert the device from postpaid to prepaid immediately right in front o[censored]s when we visit AIRTEL store ​C​hikmaglur.

                          ​Dongle number: [[protected]]. Airtel dongle

                          Name: najmus saher tahsin
                          Contact number: [​[protected]]​​
                          Email: [protected]@gmail.com​

                          Regards,
                          Amrulla
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            Ujwal Urubail
                            from Mysore, Karnataka
                            Sep 22, 2017
                            Report
                            Copy

                            Address: 574327

                            I am ujwal with mobile number [protected]. My complint regarding internet 3g/4g connection. I have called 4 times to 198 and registered my complaint but without discusdion they are clossing the complaint. Mainly i am phasing internet 4g connection and automatic disconnection of speech. I really fed up with airtel service. Mine is postpaid connection. I have ported from bsnl to airtel recently thinking i will get good service in airtel but now i rellised i made wrong decision. Several time with all different sources i have given compaint nobody solved it. Several times in my speach i will get disconnection. I am getting h+ in my mobile data symbol.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pmajhwar
                              from Bengaluru, Karnataka
                              Sep 22, 2017
                              Report
                              Copy

                              Address: 560039
                              Website: www.airtel.in

                              I had registered to aritel's family plan (749)/month and bill used to come 1000+. I ([protected]) have added my wife's number [[protected]] also to this plan.
                              4days back i switched the plan to 699. And immediately after that my wife's sim stopped working. My wife visited airtel store 2 times with all the documents and they refused to replace the sim card.
                              Even after airtel relationship manager promised airtel store will replaces but was refused again. Airtel seems to be cheating cusomters!
                              Airtel customer support has been notified about the posted complaint.
                              Sep 23, 2017
                              Updated by pmajhwar
                              5 days and no action #AIRTELINDIA #AIRTELBANGALORE, not only india's but worlds poorest and pathetic services...
                              Sep 26, 2017
                              Updated by pmajhwar
                              8 days and www.airtel.in has refused to help.
                              Have called them many times but they are not listening and saying that do whatever you can, we will not fix but keep billing you without the SIM.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                juliet isioma
                                Sep 22, 2017
                                Report
                                Copy

                                I never subscribed to your 10vid service yet they keep bugging me with messages, i had to deactivate it, i was told am not in any service, now i recharged my phone and they deducted #100, please refund me and deactivate again. Am really tired of this #. The data service is even crazy, please sort me asap
                                I already sent a request.
                                That's my number
                                [protected]
                                Isioma from abuja
                                Airtel customer support has been notified about the posted complaint.
                                Airtel is a scam
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Puja.8
                                  from Nagothana, Maharashtra
                                  Sep 22, 2017
                                  Report
                                  Copy

                                  I had created and recharged my airtel money account for rs 63p/- on 12 sept. Since then i'm unable to use my money as it says debit blocked. After raising the issue 5-6 times on mail and 2-3 times on your horrendous helpline my issue is not resolved.
                                  My date of birth is 25/11/1988 and i have fowrarded my aadhar card with is both poa and dob. Also forwarded my bank statement showing the transaction.
                                  This shows a complete lackadaisical attitude of the dealing exexutives. Please haul them up.

                                  Request resolve issue on urgent basis

                                  Sincerely

                                  Puja
                                  Airtel customer support has been notified about the posted complaint.
                                  Sep 22, 2017
                                  Updated by Puja.8
                                  Rs 630/-...typo above
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    manishrma
                                    from Bengaluru, Karnataka
                                    Sep 22, 2017
                                    Report
                                    Copy

                                    Address: Bangalore, Karnataka, 560067

                                    Hi,

                                    I took the airtel secure for my mobile phone but when it comes for the claim initially they send me a link for the one-assist for uploading all the details even after uploading everything on mobile app also. They keep me in loop for documents for weeks then after pursuing them for weeks and sending every possible document they send a person to my home to collect the phone. I did the backup and handover the phone whereas after few days they sent a main with the below statement :-
                                    "we regret to inform that your device claim of rs.7329.0 has been rejected by the insurance company due to improper handling | no proper care of handset has been taken by insured to safeguard the property"

                                    After few days they returned the phone and it was more broken then before. I called them and sent the pics to them to that they said get it repaired from outside and we will give you the amount if it is more than 7329 i. E if i repaired the mobile in 10000/- they will give me[protected] rs only.

                                    I dint understood their logical and after repeated complaints they said we can not do any thing and you can go to consumer court.

                                    So before filing a case in cc, i would like to take the guidance here.
                                    Below are the details of the incident

                                    1. Incident date & time:- 6th august 2017
                                    2. Incident place:- home, bangalore
                                    3. Damage type:- right side screen damaged
                                    4. Incident disposition:- my daughter was watching youtube on phone and the phone got slipped from her hand and screen was broken from the right side corner of the phone.

                                    5. Airtel took my phone and after they returned it was more broken than before.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tanmay Joshi
                                      from Roorkee, Uttarakhand
                                      Sep 22, 2017
                                      Report
                                      Copy

                                      Sir..
                                      I recharged amount of 349 three times, two times from paytm and one time from official airtel app. Initailly as the paytm payment was unable to process, i recharged it twice from paytm again. But as the recharge was again unable to process, i went for the airtel app, where it was successful for the first time. But unfortunately, after 5 mins, both of my paytm recharges were also successful.
                                      Also 349 was a offer recharge and not main balance recharge. I would like to ask for refund of 349 +349 = 698 /- due to 3 times of recharge.

                                      Txnid of all three are:
                                      [protected]
                                      [protected]
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        gearsin
                                        from Bengaluru, Karnataka
                                        Sep 22, 2017
                                        Report
                                        Copy

                                        Address: 560066

                                        My customer id is [protected]. I am fed up with contacting airtel dth customer care, its useless. I have put a complaint regarding my dth signal issue on 11-sept-2017 and till now there is no resolution and on top of that one of airtel technical support guy took my view card. Contacting him to get the view card i got yelled.

                                        Sometime the service guy never visit or contact and issue status changed to resolved/closed. So i have to contact again open issue and cycle repeat. I tried to put complain to one of senior executive (If he was) and that was also false promise.
                                        Now for last 10 days no tv and doesnt look like the issue going to resolve any soon the way airtel conducting business.
                                        Airtel customer support has been notified about the posted complaint.
                                        Oct 03, 2017
                                        Updated by gearsin
                                        This is still not verified. Not even there customer care service executive care to listen. After posting complain they replace my setup box which giving error code : 14 and now i have been following for couple of days which going in vein.
                                        Pathetic service provided by Airtel DTH.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit