Airtel Complaints & Reviews

My name is Amit and i am living at 6/96 Shivaji nagar gurgaon haryana.
There is no network coverage in my area. Situation is such that in my house my no shows as not reachable. Several times a have complained in the local office and customer care but no solution was provide for the same. Please resolve the issue else i have to seek other network options which i don't want to do.

Amit
[protected]

[protected]_dsl - user id
I have been wrongly charged for broadband bill for month of september t. As it is visible in one of screenshots attached that i have tried to make payments many times online through my debit card but due to some issue with the site my payments was not processed. I had called regarding the same to customer care no. [protected] and spoken to customer care executive for the same and the executive confirmed there has been issue with the site and to try again later.
Later in the month of august my network was barred i requested on call to customer service executive to put my account on hold as i was travelling and would not be using services for a month and clear payment with cash when i return which i was told is not possible and was wrongly informed. I have called customer care several times for resolution that i would pay all the amount till month of august excluding september but they could not resolve this and demand me to make full payment.
I have been using airtel for more than 10 years and i have come across this problem several times of miscommunication of information and customer not being properly informed such as data plans being changed and wrongly charged but as these complaints are usually resolved by the company i am still using the connection. This time the complain has not been resolved easily which forces me to discontinue with the services.

Team,
I live in shakrpur, delhi (110092) & from past 48 hours i am not getting any service. Neither data is working nor callings coming in or going out. No service is coming up. I tried calling your pathetic customer care however they are simply useless. Help me in getting this sorted else i am ending connection now, i am tried. My work is impacted

I got called from airtel executive for sim port purpose they gave me offers that they will provide me free insurance of my phone for one year and free calls and sms and 30 gb data for one mouth. So i port my sim from vodafone to airtel but now i got bill of rs 538.44. Bill period from 2 sep to 1 oct. But airtel executive told me that i'll get free calls and sms for one month and after then i'll charged for the plain and my insurance as per offer is not given to me and not even single offer that where told me by airtel executive where provide to me. And im asking them many times to again port me to my old service provider but they where not doing this also. Please sir/madam do something i complained previously but no reply or action taken by the company and yourself also.

I done recharge on 22.09.2017 of rs.399, my transaction id is[protected], recharge was failed and i got a message on that day itself as" transaction had failed due to technical issue and recharge amount will refund within 7 working days, but its almost 15 days had finished, still now i didnt get any refund from your end, so check it once and kindly resolve my complaint.

I am not getting recharge delivered on my phone I did recharge of 197;a while ago plz help immediately as I have to make urgent calls plz solve the issue as soon as possible I did it from m standard chartered bank account

Hi i'm receiving messages, but unable to send messages to anyone. Recently i bought a new smartphone, so i changed to 4g from 3g.
Then some how i think the smsc number been deleted. Then i tried to fill it in phone settings, still unable to send messages. please help.

Dear mr mittal if you are serious about level playing in todays competition in telecom than better tie many loose ends at airtel. Here are few experiences

The staff do not have or lack in providing all intrinsic details about the data plan.
The online payment portal of airtel has no option to print the receipt or save it as pdf.
Unfortunately after making the payment, airtel does not even bother to mail the acknowledgement with the receipt
And to add to this when i sent mail pointing about the receipt non availability online, i received a foolish mail from airtel listing the procedure to print online bill, meaning customer mails are replied even without reading them carefully
I also received a call from airtel explaining me the bill download procedure and i when i told him that i need a receipt not the bill he put me on hold checked the site and replied that they do not have the facility to print the receipt of online payments and that he also came to know this only after speaking with me today, he was not aware about this fact.
This is the training and information that the airtel staff has about their company

The above experience is disgusting and mr mittal seems to be casual about such large and important sector and of course about customer service.

I have 4g pack in my mobile. Before last night i was getting 4g signals but since last night i am not getting 4g signals and 3g speed is almost 2kbps. I lodged i complaint but the guy told me it will take atleast a week to resolve. I have important things to do on internet. Who will compensate for these 7 days.
I had some important work on internet last night but internet was not working. Even when there were 4g signals speed was not more then 150kbps but i was still dealing with it. But now there are no signals. Now i am getting calls from customer care since the morning and what i get to hear is a piece of sweet music and thats it. Airtel was such a nice service before. I dont know what happened to them now

I have recently ported my sim to Airtel, And my phone's 4g services are not working. It only connects 3G not 4G, I had called to customer care many times but not getting the proper solution. Please resolve the issue. Else definitely i will port my sim after three months to other network.

I switched from postpaid to prepaid on feb-17. I am facing a online recharge issue ever since. I am unable to recharge through any mode online-recharge (Airtel app, through airtel store, paytm etc).
The only possible way i am able to recharge was through old fashioned e-recharge (Using a mobile phone) through retail store. I contacted airtel showroom more than 5 times and they were not able to solve it.

Sir, i was connect adhaar no. On airtel sim, then airtel company start my bank account also it link my adhaar to 'airtel payment bank' so problem is that it affect my scholrship
From, it truble to me
So i was requsted please help me and deactive airtel payment bank account
Account no.- [protected]
Ifsc - airp0000001
Account type - saving

My airtle no. [protected] has been charged rs. 500 extra in my bill for extra usage but didn't used anything beyond my limits so kindly reimburse or wave of those 500 rs from my bill so that i can pay my bill as early as possible..or otherwise I will go to consumer forum for help

My mobile EC by the 347 unlimited call .and iam come another state so iam EC the 56 international roaming call EC and my outgoing call are barred pls help me

Dear Sir/Madam,

I have two postpaid connections this two postpaid number bill generated wrong .

I have lodged complain still not received any update from airtel.
Complain number-1)PO[protected]
2)PO[protected]
As per free internet data offer given by airtel but as per bill taken charge for internet data
Regards,
Hiren

Dear sir,

I had a prepaid account with airtel ([protected]). & i want to block my number my number is [protected]. Because i had lost my cell phone in delhi.
Oppo a37f gold.

So kindly request you to block my number i. E [protected]

Thanking you,

Best regard,

Ganesh dutt
Rzc-163b madhu vihar,
Street no.06,
Uttam nagar
Pin code:- 110059
Mobile no.:- [protected]

Received a call from +381 which happens to be serbia code and i don't know anyone from there. Looks like a haox call. Please be informed about the same that i received this call from serbia on 4th october 2017 at 9:22pm. Never received any such calls before. Happened for the first time with me. Please investigate it further.

My mobile number is [protected], for your reference. Really appreciate your support.

Thanks

Hi
To all my friends who have a plan to get new connection...
The worst service i had in my life is airtel, the staff when you connect him, he will respond saying that his shift is over and will not be able to assist. When you dial in 121 the customer care number, you have to leave your current job and sit near the phone talking for approx. 1 year. The net amount ill be generated every month without any delay. But please don't ask about the connection which will never work. I have decided to recommend all my friends to avail this fantabulous service.
Sudha

On 13 sep, 2017 i went a airtel store and submit the documents for converting postpaid to prepaid, but still today my sim isn't activated i called airtel customer care and i talk to the store person from last 3 week they are not giving the correct info. And they saying wait 24 to 48 hrs when they respond every time.
My banking and everything is connected to that number only, and i lost my patience by contacting airtel employee from the last 3 weeks.
Please do needful.
Mobile num [protected] (Airtel number)
Alternate number [protected]

Mobile number [protected] registered in my name was lost at approximately 0920 hours on 04 september 2017 at gandhinagar, gujarat in general area of dps gandhinagar, gujarat. It was being used with phone samsung galaxy a8 imei numbers 353004/07/095895/9 and 353005/07/095895/6. My wife was using the phone and sim. She travelled in uber taxi gj-01-et9749 (Driver mobile number [protected]) from my house in sugad, gandhinagar to dps school.

It is requested to block mobile number [protected] and a case be taken up with concerned government authorities to track the costly handset by imei tracking. It is also requested to issue me with a duplicate sim of the same number. I may be intimated of the success by a call on [protected] or on my mail id.

Thanking you in anticipation.

Regards.

Amit sharma