Airtel Complaints & Reviews

Date of rc - 16/9/17
Number - [protected]
I have done a recharge of rs 349 on my number my mistake instead of recharging my wife's number. I already have an active pack of rs 399 with more 2 months validity o[censored]nlimited calls and internet. So the recharge i did yesterday by mistake will get totally wasted.
So kindly refund the amount into my account or airtel wallet. Thank you.
16/9/2017- order id: [protected]
18/8/17- order id: [protected]

Hello,
I have registered a complaint regarding my ll & broadband been completely down from tuesday, 12th, afternoon (Compliant id:[protected].
Everyday customer desk people says it will be rectified within 24hrs but no hope till now.
Today (17th sep) morning also they said it will be rectified by eod. But situation is same.

I got to know from that customer desk person that almost 50 connections are having same issue and there is no serious action from technical team. They tried to connect me to some escalation contact and no one attended and call got disconnected after making me hold the line for 25min
I have never seen such pathetic and worst quality of service till now.

I had to do a data recharge in my mobile to do my office work since bb is down.
Again, mobile coverage and data speed is now a days another pathetic thing. You guys advertise saying 4g in leh-ladakh and all. Why can't you first give proper quality 3g service in major cities like inside bangalore city, place i reside.
Call drops are another major thing that keeps on rising these days.

My name is lim.phone number is [protected].
I'm using galaxy s8 which are working 4g data network.
Yesterday i create new simcard from airtel center in gurgaon and i recharged 549rs for std unlimited call and 3g/4gdata.
But now only 3g network is working. even sometimes i'm not getting 3g network also
and i used airtel simcard which create from ap it was working well lte with the roaming.
I already check my phone network setting also.
Please kindly clear the this problem as soon as fast.

I am using samsung s5 for my airtel sim card. When brought a new lava phone and i inserted the im card it shows sim rejected. Kindly see that i am using this sim card since from nov 2011 onwards.

Phone no. [protected]
Sim no.[protected]
Pkd on nov 2011

Please let me i can get 4g sim card by postal. I am at present in sultanate of oman. I was using in oman.

Thanks & regards

Varughese kurian

Mobile no, +[protected]
[protected]@gmail.com

I purchage the airtel connection and want to open the airtel payment bank and to apply. I was goes the airtel store and apply for payment bank but some technical issues show and we are trying again then the last point it shows the account is already in progress. And i m waiting to open bank automatically process. I m applying more 100 tome but same issue faced. But today i call the 400 number of airtel money customer and explain my issue. But that particular person tell me airtel payment bank is already open but not my name. How is this possible. Please i want close this account and want to reopen the account in my id proof. Pleaee help to resolve my issue in immediate bases.

एयरटेल नेटवर्क के वेबसाइट तक 20-30 बार complaints दीया गया हे, एयरटेल के अधिकारी कहते हे 48 से 72 घंटे के अन्दर ठीक है जाएगा, पर 48 और 72 घंटे तो बहुत दूरकि बात हे, आज 45 से 46 दिन के बाद भी एयरटेल कि कोई अधिकारी या फिर एयरटेल कि नेटवर्क टिम किसी ने भी कई कार्य नहीं किया हे।
पश्चिम बंगाल, मालदा के बाहाराल में 45 दिनों से परेशान हैं airtel उपभोक्ता, जाने पुरा सच.. A raha link... http://tz.ucweb.com/9_1ydz7

Sir, due to the negligence in updating your default 2G data services I've lost Rs.34. It may not look much in today's world but every penny is important for me 'cause I'm from a middle class family. Please look into this issue so that it may not happen again. I'm not asking for refund but the negligence must be corrected. -Amit Samad

Hi,

Could you please resolve the NETWORK issue as our whole villagers are facing voice call issue & CALL DROPS indoor and outdoor as well.

Even though we have complained about the NETWORK ISSUE through call center i.e 198, but not yet resolved since 1 year.

It would be great if you put a tower in my village.

Please let me know if you need further clarifiacations.

Details are as below :

Place Name : CHIKKANDAVADI

Location : INDOOR & OUT DOOR(everywhere)since 1 year.

Total no of connections facing the network issue : 3000 numbers

Taluk : HOLALKERE,

District : CHITRADURGA, KARNATAKA

PIN : 577523

I tried to load Rs 150 in my airtel payment bank wallet using ICICI Netbanking but money deducted from the account and amount is not loaded into my wallet.
Date and time of transaction : 16-Sep-2017 11:45:51
Bank gave me reference number for the transaction which is: [protected]

So please refund my amount immediately.

My registered email id : [protected]@gmail.com
My registered mobile number : [protected]

Thank you

Ref: Relationship No. [protected]

Airtel Mobile No. [protected]

Bill for the period 17/07/2017 to 16/08/2017

Plan Name: myplan new 1599-corp.

Complaint relating to the above referred bill for Rs. 600569.06

User: M. Lakshmichand Jain.

At the first outset I would like to bring to your serous attention that I do not understand how the billing is generated. For the past few months the same kind of bills/invoice are received and after our insisting and communication you change your bill as per plan.

I will be out of country on several occasions and even during the above period I had opted for international roaming @ Rs. 2999 for 10 days twice activated and the same is mentioned and charged accordingly. Your bill also discloses international roaming and internet mb 2002.09 and charged the bill at Rs. 600569.06 which is improper billing/invoicing or intentionally billed and playing fool with the customer.

On the previous occasion also you had charged me in the same manner and we were forced to communicate with you and get the revised correct bill. You want to have this a regular practice and pout your customers for inconvenience which is not fair for a company of your reputation.

You are hereby directed to with draw the above referred bill/invoice and to provide with us the regular correct bill/invoice immediately to arrange for the payment. In the mean while please also note that no disconnection of the instrument under any circumstances as the instrument is linked to all my bank accounts, income tax, GST and other government and departmental services. No harm should place to a genuine user of your company services for no fault of him as he is protected under the principles of natural justice and equity, which please note.

In spite of this if you were to disconnect you will be doing so at your cost and risk and we will be forced to initiate the required civil and criminal proceedings against you at your cost and risk against your illegal, unlawful act and also for the other damages, loss etc., that I may suffer against your malafide act and inconvenience caused.

I hope that you will do the needful with immediate effect and will not allow for unwanted incidence to take place against your goodwill of your company.

With regards

M L Jain
+91-[protected] Land line +[protected]

I went to a service centre of airtel at dev castle isanpur ahmedabad, i asked the executive for a new 4G card but anyhow manipulated me and asked me for xtra charges for the card and gave me inappropriate answer, i was treated very badly and i have faced he worst experience from airtel executives, i am going to port out for any other carrier where i can get proper answer and proper service.

Dear Airtel
Its i think i have done biggest mistake of my life by doing porting my mobile in airtel.
Its really poor service from airtel in my home town i have sumitted 10 complaints at your 12118 but no responce from them.
Requesting you to please do the need ful immediatly or else i have to do porting again in other network sorry but i have experienced a very bad service from airtel and also no reply from any of your...

Dear Team,

From the day I opted Airtel services I am facing inconvenience. It was an arrangement that post consumption of data I was supposed to 1MBPS speed but I hardly get 100Kbps and every month it continued. I called up there CC but they just have one excuse you have to clear cookies now it’s too much I can’t call CC every month for same issues. But I don’t know whom to escalate for breaking the agreement.

I believe there might be lot more consumers who might be facing the same. Kindly let me know the process for legal actions.

Airtel User ID: [protected]_kk

Contact # [protected]

I have been having the above mobile no. for the last eight to ten years. Around 12th of Aug. 2017 the connectivity was broken. I went to your Office at Divyashree Towers, B G Road, Bangalore. They said the SIM Card has become faulty and changed the SIM Card. This did not help. When I again went twice to your B G Rd Office, they simply said it is a back office problem. My several complaints by E Mail to airtel did not solve the problem. In fact there was no response to the complaints at all. Finally after sending a complaint to your [protected]@airtel they responded and spoke to me. I was again asked to change the SIM card which I did, on 15th Sept 2017. Still there is no connectivity. The people at your Bannerghatta Rd Office are not very helpful and are impersonal and indifferent.

I am still waiting for the connectivity to be restored.

Regards

M R Bagade

My Airtel DTH connection number is [protected] and this is my registered number [protected].
I have raised a complaint for Relocation since one Month but didn’t receive any call from Technician. And I received calls from the backend team, but still facing the same issue and Airtel technician closed the ticket every time without any reason.
Today I raised the ticket again[protected] and 65525061 and I still haven't got any call from Technician.

Pervious complains number are followings:65253445, 65020515, 64980705, 64959530, 64916114, 64893604, 64861630, 64739927, 63900496
Every time they gave a stupid reason like Pin code is incorrect and Customer phone is unreachable (Alternative number is already given) then closed the ticket

Refer Complaint no 79389395 dtd 11th Sept 2017 which you have put on hold as per your Customer Service while your Appallete rep Mr KATHIRESAN PALANICHAMY from Chemnai mentions its closed. I find this is clear case of avoiding the Customer and resolving the Customer Compalint.The comapny does not give feedback to the customer inspite of commitment to resolve. The Technical team has confirmed the issue but this did not exist earlier than 3 months.

Dear Sir/Madam

ON 7/9/2017 i have recharged my mobile num [protected] of rup 100 using my canarabank account .And the amount has debited from my account and credited to atom tech ltd...But there is no balance reflected on my mobile . this is not first time many times happen like this .when i contacted costumer care they replied that they have not received any amount .and about atom tec ltd there is no answer.

I am not satisfied with there response...

I had purchased airtel post paid wifi router device in. bangalore 5 months back and for the last 4 months i am facing network issues. Inspite of complaining multiple times to customer care they are least bothered to even respond properly. I am tired of calling and mailing to customer care, they shamelessly hung up the call. Had given application for its disconnection which is also still pending for months now. Month on month they are adding on the amount and almost 52 GB is still left in my account which is dead waste coz of network issues. Please help me . I would suggest no one to go for airtel. They have worst network and worst customer care.

I made a recharge of 399 to my prepaid airtel no from airtel payment bank on 15 sep 2017, the amount got detected from my account, but recharge was unsuccessful. then i called to costumer care no 198, they told my amount got blocked and it will resolve within 1 one hour. After 32 hours still it is not resolved. i called to 198 several times and they are keep on telling it will be resolved within couple of hours.

Sir hv recharge my mobile numbers [protected] of Rupees 399 on dt 8 Sept 2017 by sbi netbanking with transition id UH20558253 sir I hv not get recharge so complaints with airtel customer care his send plz enquiryou sbi bank so had complaint sbi regarding recharge on complaint under Ticket No.[protected] .
Today sbi said ur recharge amount 399 already transfer to airtel so u will contact airtel...so I am sandwich between two party...this very harassment process ...
.if my problem not solve or my money not refund I am complain customers forum court...