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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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A
Anaparthi Lakshmi Narayana
from Anakapalle, Andhra Pradesh
Oct 1, 2017
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Address: Visakhapatnam, Andhra Pradesh, 530046

I recharged my airtel number [protected] with 399 pack, its kerala sim. When i came to andhra data is not coming even if i connect to data roaming services, please resolve my issues. When ever i come to andhra i am not able to use he internet on roaming is that airtels fault or the sims fault. Its not the phone fault because i used idea also on data roaming but only for airtel its not working, so i hope this problem would be resolved quickly.
Airtel customer support has been notified about the posted complaint.
Re-start you phone.
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    V
    Vadalkar
    from Pune, Maharashtra
    Oct 1, 2017
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    Address: Nashik, Maharashtra
    Website: [email protected]

    Airtel DTH — [protected]-001

    change mobile register mobile number
    New Mobile number.- [protected]
    Old Mobile number .- [protected]
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      N
      neeraj tamta
      from Chandigarh, Chandigarh
      Oct 1, 2017
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      Address: Moradabad, Uttar Pradesh, 244001
      Website: www.consumercomplaints.in/new_complaint

      Dear team my airtel account is blocked when ever i add money in this account. I add 200 rupee in airtel payment bank after add money i want to use money in recharge but it show a error (No debit transesstion is allowed for this account. Your account has been blocked) so i can not transfer anf recharge from payment bank. No one help me for this i contact to a customer care but no help provide me for this.
      Pease help me.

      My number is : [protected]
      Airtel customer support has been notified about the posted complaint.
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        A
        Avinash1209
        from Vijayawada, Andhra Pradesh
        Oct 1, 2017
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        Address: 506002

        Recently i have upgraded my airtel 3g sim to a 4g sim. The airtel gallery has charged me rs50 for the upgrade and promised that it will be activated within 2 hours. They have deactivated my old sim but forgot to activate my new sim i believe. When called to the customer care i was told a different reason everytime and are asking for 24 hrs for the activation. When i called them after 24 hours they again ask for 24 hours time. I have been using airtel since 2006. Unfortunately there are three public holidays came in i can't even visit the airtel gallery for quick resolution and these customer care people are really testing my patience to the core. Such a waste service. As soon as the sim is activated am porting for jio or any other network.
        Airtel customer support has been notified about the posted complaint.
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          S
          Sonali Shivlani
          Oct 1, 2017
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          I recharged my pack 2999 on my number [protected]. However when i receive a call i and the opposite party can only hear gibberish. Network at&t. I don't have any other number in the us. My email is [protected]@gmail.com. My husbands number who is in india is [protected]. If this does not work then i would want a full refund as it makes no sense. Totally upset with the service.
          Airtel customer support has been notified about the posted complaint.
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            L
            Lalthan Tluanga
            from Lunglei, Mizoram
            Oct 1, 2017
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            Address: Aizawl, Mizoram, 796001

            I send a complain in email on [protected]@airtel com about my data plan which is expired on 30 september. But i recharged with rs. 499 which got an offer for 105gb for 84 days on 2nd september. Due to negligence of customer service by the name lakshmikanth ambekar who don't give any reply for further information. Would you please kindly solve my problem? Plus i have a 4g sim and 4g handset which is compatible on the offer made. If you can't extend my data plan i kindly request you to send me back the money for which i recharge for. And plus one thing i can't get amy call or make a call while i'm using in 4g network. Please if you could resolve my problem, i'll be very thankful to you
            Airtel customer support has been notified about the posted complaint.
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              S
              sanjay pani
              from Bhubaneshwar, Odisha
              Sep 30, 2017
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              Address: Khordha, Odisha, 751002

              New airtel 4g sim changed by paying rs 30 on[protected] after receiving a message to change the sim otherwise the services will be stopped
              After that serve network problem by using that new sim, when reboot the services received for only 30 min, then no network, already talked to their personnel, also lodged complain through mail. But the problem persists.
              Solve immediately
              Airtel customer support has been notified about the posted complaint.
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                G
                Gonal
                from Bengaluru, Karnataka
                Sep 30, 2017
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                Address: 560098
                Website: Airteltel secure

                My complaint is closed stating following documents not submitted with out mentioning what is the document. Here is the mail from them

                In reference to your service request no. 2347840, documents submitted by you were found incomplete. We request you to provide us with below information within 48 hrs to process your claim.
                To upload the documents and images, kindly click here.

                Please note that the documents requested above are mandatory for processing your claim failing which your request will be closed.

                For any further assistance, please call us at 121 or write to us at [protected]@in. Airtel.com

                Thanks,
                Team airtel secure.

                The link to upload documents is dead.

                I have uploaded all the mandetory documents
                Airtel customer support has been notified about the posted complaint.
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                  C
                  Comedy Hub
                  from Srinagar, Jammu and Kashmir
                  Sep 30, 2017
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                  Address: Muzaffarnagar, Uttar Pradesh, 251001

                  My airtel number [protected].
                  This number is not sending sms of local and national and coustmer service are not provide the soluation
                  And adverstiment airtel is smartphone so do not advertisment airtel is fastest network
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                    F
                    Feroz.Khan206
                    from Hyderabad, Telangana
                    Sep 30, 2017
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                    Address: Rangareddy, Andhra Pradesh, 500074
                    Website: Mobile data usage

                    My number is [protected] and iam a postpaid customer of airte under 399 planl. I always pay bill on time without a single month delay airtel has a track of my payment. Today i. E on[protected] i got a bill of 1379.44 rupees, i was shocked to see that amount because my usage was under the plan 399. When i checked the detail bill it shows the data usage of 550 rupees.

                    Now i ask airtel people why u bring new concepts like "airtel postpaid promise" when u cant stand on your words... I have a credit of 21.3 gb data of previous month in which i hardly used 7gb and you people blindly charged me 700 rupees. I didnt even recieved any data warning or any communication niether through mail nor through message. I have other sim jio and have 2gb data daily plan still i use your service because i trust you. But you people blindly cheated me for no cause. Iam attaching my data plan screenshot for your communication.
                    Airtel customer support has been notified about the posted complaint.
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                      F
                      Feroz.Khan206
                      from Hyderabad, Telangana
                      Sep 30, 2017
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                      Address: Rangareddy, Andhra Pradesh, 500074
                      Website: Gamepind and videopind

                      My number is [protected] and today surprisingly i got a bill amount of 1360/- when i checked the detail bill it shows gamepind and videopind usage of 270 rupees. Now i ask you airtel guys what the hell is this gamepind and videopind... And who told you to activate the service... I want you to reverse my hard earned money and stop the service immediately
                      Airtel customer support has been notified about the posted complaint.
                      Received a sms that an amount of Rs.30/-is charged as VIDEOPINDW service. I have requested for this VAS to AIRTEL. Why they have detected the amouut ? This is purely a FRAUD .
                      AKKapoor
                      mob: [protected]
                      Sorry. I have not requested for this VAS
                      AKKapoor
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                        A
                        aloner
                        from Duliagaon, Assam
                        Sep 30, 2017
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                        I have problem while upgrading my 3g sim to 4g sim. I have completed all the procedure as instructed by the customer care. After that i received a message where i had to reply 1 as I did and then in return i got did message.
                        Wrong HLR GOLD SIM, Please try again with Correct HLR sim number.
                        Pls reply me quick...ty
                        Airtel customer support has been notified about the posted complaint.
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                          J
                          Jaaaa
                          from Manthani, Telangana
                          Sep 30, 2017
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                          Address: Hyderabad, Andhra Pradesh
                          Website: Airtel

                          Dear sir/ madam,
                          I have been using the airtel sim for the last so many years but presently it seems that it is better to port to some other network. As i was not able to make video calls from this network and regarding the same i had called to customer care also when i called in the morning the gentleman from customer care had given me a complain no. I. E, [protected]. As the complain was not resolved to enquire the same i had called the customed care again and told all the matter to the lady representative on the other side on the answer given by the lady i was surprised and felt to change my network, initially she me told me that it is a network problem but when i told her that network is very good and it is showing 4g in the network box then i don't know how she told me that airtel is not having a facility of direct video calling and advised me to use third party application viz., whatsapp, facebook, skipe. I sincerly request the authorities to please take a necessary action towards solwing my problem of video calling. And again it is a humble request that customer care representatives should be directed to provide the exact information not all this kind of excuses.
                          Thank you and looking forward to any solution.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Aham Khan
                            from Atraulia, Uttar Pradesh
                            Sep 30, 2017
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                            Address: 208021

                            I am very disappointed for airtel customer man they are really disgusting...
                            Few days ago i took new 4g prepaid sim after few days it shows... Insert the sim... I approached to local airtel express shop to replace the sim... They said i must take postpaid sim... I insist i dont need postpaid... But they replied ok... Server is working come after few days... Whats the helll... Airtel is doing... These new 4g prepaid sim is worst... A lot of people are facing such type of problem... Your man providing damaged sim to the customer... I now i never give advise to anyone to take airtel sim... We are swititching to other one...
                            Airtel customer support has been notified about the posted complaint.
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                              D
                              Dharmender Lalwani
                              from Mumbai, Maharashtra
                              Sep 30, 2017
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                              Address: Mumbai City, Maharashtra, 400025

                              I had 3 prepaid number [protected]//[protected]//[protected]
                              I migrated to all 3 to postpaid.. Since the day i did this mistake i started having network problem though at the same address i m using one more prepaid and one roaming.
                              I lodged a formal complain with ref number 79803908 on 26th after that i kept getting calls only to check whether the issue is resolved or not. No physical visit was made as promised at the time of lodging the complaint.
                              Today when i got angry about all this nonsense the executive put a closed status on this complaint with note that i refused a network survey.
                              I called ur customer care n after holding for over 30 min to speak to supervisor prateek and to my surprise he erased all data about this ref number n gave me other ref for the same 79933926. As of now both ref are showing no records.
                              Totally disappointed and frustrated with this type of service.
                              I dont know whether this complaint will make a diff or not but i m definitely goin to port the number to other network.
                              Best regards
                              Airtel customer support has been notified about the posted complaint.
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                                B
                                B.Lokeshgoud
                                from Vijayawada, Andhra Pradesh
                                Sep 30, 2017
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                                Address: Kurnool, Andhra Pradesh

                                My mobile no:[protected] sir, I recently bought a Internet access with 399rs..but I can't access the Internet at all.I think 2g sim is better than 4g sim.so plzz... check my Internet access and can't even browse at all...so plzz kindly check and provide it...plzz...
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                                  D
                                  D.Chittibabu
                                  from Mumbai, Maharashtra
                                  Sep 30, 2017
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                                  Address: 695007

                                  Dear sir,
                                  I am a subscriber of post paid airtel number [protected] for many years.

                                  This sim card is issued at mumbai. However, i have moved to thiruvananthapuram and using it on 'roaming basis' since may 2017.

                                  It is unfortunate that i have lost my samsung handset containing airtel number [protected] and unable to find it even after all the efforts.

                                  I request to kindly block my lost sim card and issue me with a new sim card with the same airtel number [protected] and arrange to deliver it at following address.

                                  D. Chittibabu
                                  I floor, engg. Department,
                                  Air india maintenance hangar facility.
                                  Chakai, opp: kseb office.
                                  Thiruvananthapuram.
                                  Kerala - 695007.
                                  Thanking you,
                                  With best regards.
                                  D. Chittaibabu.
                                  Airtel customer support has been notified about the posted complaint.
                                  Sep 30, 2017
                                  Updated by D.Chittibabu
                                  My contact details are are follows:

                                  chittibabu.[protected]@gmail.com
                                  [protected].
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                                    U K Prasad
                                    from Mumbai, Maharashtra
                                    Sep 30, 2017
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                                    I was working at gates india pvt ltd at punjab & my corporate mobile no. From airtel was [protected]. After i left the job & shifted to new location at madurai, i wanted to port the no from corporate to my name & also from punjab circle to madurai circle. My previous employer has provided the noc on airtel prescribed format. Twice i applied to a local airtel outlet at madurai, but funny excuses are given to me. 3 times person from company verified my new home address even. I want to know why my no. Is not getting ported? 3 times i interacted with customer care but got only assurances.
                                    See attached the porting application & screen shot from the local outlet where i made application.
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      shivasrri sethuraman
                                      from Delhi, Delhi
                                      Sep 30, 2017
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                                      Address: Kannur, Kerala
                                      Website: airtel.in

                                      On 27th september I recharged my mobile for prepaid 145 Rs plan...amount got deducted, but not reflecting/crediting to my mobile no...but i got SMS that recharged for 145.0
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                                        Sumitrp
                                        from Karnal, Haryana
                                        Sep 30, 2017
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                                        Address: Sonipat, Haryana, 131001

                                        I am using a prepaid number of airtel and recharged it with rs.445 which offer me to use 1 gb data daily but i am not availing that.
                                        I have filed complaint regarding this with airtel but they haven't resolve that.
                                        Complaint number is cbnrd[protected].
                                        According to them i-phone 5 is not a 4g compatible handset while i am using this hamdset from last 2 years and using all 4g services as it is compatible.
                                        This is a 4g handset but airtel custmer care making fool by saying this that it is not.
                                        Kindly help me out regarding this.

                                        Sumit
                                        Contact number - [protected]
                                        Airtel customer support has been notified about the posted complaint.
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