Airtel Complaints & Reviews

Hey guys i'm from talacauvery layout, bytrayanpura getting to your notice that here signals aren't good enough!
And my plan is for 4g and i hardly get 2g or it just goes off and says no network!
And since a month my money is got runied becz of the plan and i'm not getting signals
I hope you look into the matter seriously and give me a good postieve response
It would mean a lot of help i[censored] invegilate wht the problem is and correct it!
Thank you! Yours faithfully

This is to informed you that i am facing issue with sms services from last friday (7th sep 2017) ; i have changed my sim from your airtel shop which is located at thane station - west mumbai & sim has been activated on friday (7th sep 17) morning; sms service should be activated within 24 hours as committed by your staff mr. Vikram at the store however this is bring in to your attention that it is not activated till date.

I am doing follow up on daily basis with your customer care & making calls to them daily basis & getting generic answer from them is that "i have to wait we have escalated the query. I am failed to understand what kind of pathetic services is this.

Till date i have made almost 7-8 calls & all the time spoken with seniors authority & they all had given generic answer that"i have to wait; does that customer fault that they have connected with your services.

Yesterday evening your customer care seniors has again committed that it will be resolved by today morning before 1200 (Date: 13/9/2017) however this issue is still unresolved & after that also i made up call today's morning on this no. [protected] & they told me that again i have to wait till friday (15th sep 17).

Because of such pathetic services from your side i am unable to do all my pending otp related work which is hugh loss for me.

This type of services tells about how the inefficiency of airtel staff & they don't care about their customer.

Now i left with only one option to go in to consumer court & file case against airtel.

Expecting immediate revert on this.

Mobile no:[protected]
Sim no:[protected]u
Complaint no: 79422622

Best regards,
Prashant.
+91- [protected]

Hello airtel team,

My mobile number is [protected]. My number suddenly got deactivated last week. I am overseas right now but next month coming back to india. Can you please reactivate the number, i will recharge this one and would like to use the same number. Please help me about this issue. Will really appreciate any help.

Thanks
Nitesh tak
[protected]@gmail.com

Hi team,
My mobile no is [protected] and i have done mobile portability yesterday.
Changed from vodafone to airtel but now i realize i shouldn't have done this, such a poor net work i really didn't expect this from air tel last night from 8:20 to 11:15 pm the download speed was 0.03 mbps! Can any one believe. I am not going to recommend air tel to any of my friends and family members. Though i get full signal at my home the data point shows as 2g and if fact not even 2 g speed. Such a poor network at my residence and more over my residence is at the heart of the city "purasaiwakkam". Thank god, i didn't change the other 5 no's of my family member to air tel, i was about to do so..

Reliance jio is always best followed by vodafone.

Air-tel is worse than idea..

Request you to check and rectify this issue else give me a solution for me to get back to vodafone immediately, i can wait for another 3 month for me to do mnp.

Regards

Satheesh kumar. P

In 12th august, internet was not working on my airtel number despite full connectivity. I suffered a lot because of it. But the problem was solved by network team after my continuous calls to the customer care.
But from 12th september exactly after whole month, the same problem arose and making me disturbed again. Customer care have again proven to be ineffective and giving their unhelpful suggestions. I need instant solution to my problem.

Dear team,
Around 10 years using airtel network.
Past 5 days no network signals at my location and unable make or receive calls. Many complaints been raised at twitter/costumer care, but still issue not resolved and also no reply from airtel team.

Address :30/a, 7th cross talacauvery layout, amruthahalli main road, bytarayanapura, bangalore-560092.
Compplaint number-coutl[protected]

Please do needful.

On 01 sep 2017 at around 8pm while on call there was loss of signal on my phone. Post that struggled to get signal even on manual setting and later got to know from customer care that my number was put on safe custody as per request.
On being inquired the source of the request as i has not placed any such request either through call, message or mail.
I have been chasing the team for the details of the requester based on which the action was taken as its clearly the case of impersonation and the action needs to be taken against the requester.
Despite repeated follow ups on mail and through call, the issue is yet to be addressed and resolved.

I am an airtel postpaid user i have filed a complaint at airtel customer support for massive call drop at my residence locality on date 23.07.2017 with reference number 78023417 and again i complained about same on 05.08.2017 with reference number 78408382. Both the complaints are at hold till now even after two months no improvement in network quality has been observed. Network is so worse that i am not able to talk properly to any other mobile network at my home location for even a 30 seconds. Please to something about it since operator is not in any mood of improving their network quality.

Sir/mam,
Some airtel offices in kohima are charging rs. 50 - 200 for aadhaar linking. This is a daylight robbery. Since i know that its suppose to be free of cost, so i went to link my aadhaar card but and i refused to pay i was told that the line is down. It seems the line is up only for those people that pays money. I mean, how can i pay for something that is free of charge? Please suggest some ways to tackle this situation.
Thank you.

Respected sir
Please provide the owner detail of punjab region airtel number [protected]. Please send details on my mail i'd written below. I got suspicious calls from this number and now it is switched off. I want this detail for my personal information only not for any legal purpose. I shall be very thankful to you.
Sincere regards
[protected]@gmail.com

For availing airtel broadband connection for my residence i have approached the airtel showroom in trichy. After certain queries about my location and submission of aadhar, pan photocopies, i have paid rs.1000/- (One thousand only) through my atm card on 4th may 2017 to airtel. Later their executive called me saying that there are some technical issues and wiring issues which common people can't understand. I have contacted the showroom where i paid rs.1000/- for a refund request. They replied that i will get my money back after 3 months. Now its sepetember 13, 2017 which is beyond the time limit as they said. I want to know the reason why they have not refunded it back and what about the interest of my money which is simply stagnant in other's place for no purpose. I need my money back.

My number is [protected] I am postpaid customer paying ₹900 every month but have data and call drop issues. I raised complaint on 22nd August 2017 till date there is no response from you people. Filing case in consumer court will not pay any payment for this month till the issue get resolved.

I have tried getting new 4g sims thrice now, each time i try to activate, i get a message that the new sim is now activated, it tells me to restart the handset but as soon as i restart the phone, it shows no network. If i put back old sim again it still works.

I have been trying to reach airtel support but they keep saying there will be a call back but no response occurs.

I have been an airtel user for 7 years, after all this frustration i am planning to apply for a number change and deactivate my number. But they are unwilling to listen to this at all, since my number is postpaid number they will keep sending the bill.

I have receive message by airtel in this message mention rs.399 all std n local wth 1 gb net per day for 84 days.. Then i have recharge ths offer.. But i don't received full benifits which mention in message.. So i request...... I want my total refund or full benifits any one which you decide
My../-/..
I have prove in my text message plz solve this.. Imidiately...
And also discuss wth in many company lyk... Jio idea etc n more provide lyk this offer for same days 84..
I talk wth customer care also but he says u don't use this benifits..
Resolve my complained in short time...,...

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me.

I am a high value customera n suing airtel for 10years. The recharge amount is 3997 international roaming pack.

Date-12/09/2017

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -399797 (International roaming pack - uae)

Transaction id - [protected]

Sir,

This is to informed you that past six moths we got weak airtel network in our locality. Some times shows no network coverage, emergency calls only possible in that time. My family have six number [protected], [protected], [protected], [protected], [protected] and [protected]. Here many airtel users are facing the same problem. We already complained many times. Two times request for port ack no. Ad192531 dt 23.03.2017 and ad132381 dt. 25/08/2017 the airtel network team contacted and told me that "we will come very soon and solved the issue", every time registering the complaint the airtel executives call back and repeat the same thing. I also sent open network report mail. But unfortunately the problem is not fixed

My other number [protected] which using your network last ten years port to vodaphone

So kindly please reconnect the network problem in our locality as soon as possible. Or provide me signal booster

Place/location : 149 dda janta flat chilla village, mayur vihar, phase i, delhi 110091

If you have any questions contact/call me on :-

Aslam khan
[protected]
Email id aslam. [protected]@gmail.com

Excellent customer care service they don't hear what the problem is, directly disconnected the call
Customer care message me that if you recharge of rs 💯 then 💯 tt will get i get rs 82 recharge with in 15 min when message sent the customer care executive says that there is no scheme about this they behave rudely
I want to port my no as soon as possible
Within 15 min your scheme change
With in 15 days my no with change
About 76 no are there in my co of airtel
All will be in tata docomo or jio
It is a promise to airtel co
Regards
Rajat
[protected]

I have been an airtel postpaid customer for the past 10 years and all my family members use airtel services. Offlate, i’m facing lot of issues with airtel due to network problem. I’m not getting network at my home (Kuniamuthur, coimbatore) for the last 4 to 5 months (It was working fine prior to that). I have spoken to several customer service executives, raised several tickets (Not sure of the status), but nothing improved. Once a rep from erikson came to my home, checked the network signals and confirmed that it is worst at my home and he said, he would submit the report to airtel. Even after that nothing has changed and its getting worst now. No use of having huge data when 4g network is not loading.

Most of the time when someone try to reach me, they get ‘not reachable’ answer. At times, even i’m not getting network for emergency communications. I raised a ticket # 76916417 on 13/6/2017, 77330196 on 29/6/2017, 78896330 on 24/8/2017 and 78908878 on 25/8/2017 for the same network issue. Everytime i speak to your customer service executives, they raise a ticket, says networking team will contact me in 2 days, but nothing happened. I don’t know what happened to the status of all these tickets.

I need this networking problem fixed at my home immediately as i’m getting ridiculous service from airtel. Not sure if this is how airtel would treat a long standing loyal customer

Hi team,
I m really very much frustrated with your supervisor behavior on call i would like to bring this to your notice i had issue with recharge and benefits as there were false details provided on call so i raised that to your supervisor in return i didnt get any proper ans other than bad words, rude, no respect, abusive, it is sad to know that your supervisors need to know to whom they are talking to and you people as a company owe to us and i am paying for the service i am not asking something for free when it is my right i need it.
Even after recharge false details provided.

I request you to listen to my call that was with mr mohan supervisor floor support around 7:30 pm date 12/09/17 from the phone number [protected]

Kindly get back to me with resolution.

Thanks
Justin

I had downloaded airtel app, by that channel i went to refill my pre paid balance account. I got a offer of 399 for 84 days. So i paid online from my credit card account month ago. Yet i had not received balance in my account my mobile number [protected]. Then i went to airtel gallery to lodge a complaint. They checked the account and replied i had not paid any payment. I am waiting for my statement to come. To claim. Plz do a need full favour. They cheat people. Even reliance jio had not paid my port payment.