Airtel Complaints & Reviews

Airtel is just cheating the customers with fake ads,

They called me and says subscribe airtel secure for damage and liquid damage they didn't tell about damage classes

No body intentionally break their phones how the company rejects claim by saying improper handling,

Company says every thing is improper handling and
There is a language communication problem with telugu customers

How can they apply for claim with improper knowledge should provide telugu customer care executives

Airtel secure rejects claims by the name of insurance company, this is totally manipulation to collect money from people which company loss due to jio network

Company cheating customers with their knowledge

Complian regarding my mnp from airtel postpaid i had requested many for the mnp every time rejected my mnp. Even i paid my times advance bill again they rejected tell to pay again bill its happening from 2 months without any reason. My number [protected]. Its 13 sept 2017. Again my sim rejceted. I am requesting from 26 july 2017 and again and visiting airtel store civil lines allahabad. And did not geting any reason for rejection

Since 11th sep'2013, i've called in the customer care thrice but they are yet to resolve the issue.

Issue description: prepaid recharge was done on 14th of august with rs899 inr with the offerings like unlimited voice calling to any n/w, 210gb data and unlimited roaming incoming free etc. For 84 days. However, all these offers have stopped working after 28days.

Condition:offers are applicable on 4g sim and handsets only, which i do have.

They also promised to credit back the amount that are getting deducted from my main account balance - i am yet to get them back and there is not further updated being provided to me yet.

The reference numbers for all the communications i had with airtel are:
Cbnrd[protected]
Cbnrv[protected]
Cbnrd[protected]

On 01 sep 2017 reacharge of 100/- rs was done to other airtel number with wrong cvv of saved debit card with my airtel app. And lodged a complaint on the date of 03 sep 2017 i got acknowledge receipt of my complaint, my reference no. Is pr[protected]. One of the customer care executive talk to me and asked for screenshots to mail with give mailid [protected]@in. Airtel.com. But still no response. I want immediate proper response take a action for this type of irresponsible behavior for such quality less services. With desirable refund

Please change my ownership of airtel account broadband internet connection my airtel account number [protected] actually iam sold-out my shop last 1year back iam so many times request to change my ownership of airtel account to airtel service providers but no response please change my ownership of airtel account broadband internet my mobile [protected]...

Hey guys i'm from talacauvery layout, bytrayanpura getting to your notice that here signals aren't good enough!
And my plan is for 4g and i hardly get 2g or it just goes off and says no network!
And since a month my money is got runied becz of the plan and i'm not getting signals
I hope you look into the matter seriously and give me a good postieve response
It would mean a lot of help i[censored] invegilate wht the problem is and correct it!
Thank you! Yours faithfully

This is to informed you that i am facing issue with sms services from last friday (7th sep 2017) ; i have changed my sim from your airtel shop which is located at thane station - west mumbai & sim has been activated on friday (7th sep 17) morning; sms service should be activated within 24 hours as committed by your staff mr. Vikram at the store however this is bring in to your attention that it is not activated till date.

I am doing follow up on daily basis with your customer care & making calls to them daily basis & getting generic answer from them is that "i have to wait we have escalated the query. I am failed to understand what kind of pathetic services is this.

Till date i have made almost 7-8 calls & all the time spoken with seniors authority & they all had given generic answer that"i have to wait; does that customer fault that they have connected with your services.

Yesterday evening your customer care seniors has again committed that it will be resolved by today morning before 1200 (Date: 13/9/2017) however this issue is still unresolved & after that also i made up call today's morning on this no. [protected] & they told me that again i have to wait till friday (15th sep 17).

Because of such pathetic services from your side i am unable to do all my pending otp related work which is hugh loss for me.

This type of services tells about how the inefficiency of airtel staff & they don't care about their customer.

Now i left with only one option to go in to consumer court & file case against airtel.

Expecting immediate revert on this.

Mobile no:[protected]
Sim no:[protected]u
Complaint no: 79422622

Best regards,
Prashant.
+91- [protected]

Hello airtel team,

My mobile number is [protected]. My number suddenly got deactivated last week. I am overseas right now but next month coming back to india. Can you please reactivate the number, i will recharge this one and would like to use the same number. Please help me about this issue. Will really appreciate any help.

Thanks
Nitesh tak
[protected]@gmail.com

Hi team,
My mobile no is [protected] and i have done mobile portability yesterday.
Changed from vodafone to airtel but now i realize i shouldn't have done this, such a poor net work i really didn't expect this from air tel last night from 8:20 to 11:15 pm the download speed was 0.03 mbps! Can any one believe. I am not going to recommend air tel to any of my friends and family members. Though i get full signal at my home the data point shows as 2g and if fact not even 2 g speed. Such a poor network at my residence and more over my residence is at the heart of the city "purasaiwakkam". Thank god, i didn't change the other 5 no's of my family member to air tel, i was about to do so..

Reliance jio is always best followed by vodafone.

Air-tel is worse than idea..

Request you to check and rectify this issue else give me a solution for me to get back to vodafone immediately, i can wait for another 3 month for me to do mnp.

Regards

Satheesh kumar. P

In 12th august, internet was not working on my airtel number despite full connectivity. I suffered a lot because of it. But the problem was solved by network team after my continuous calls to the customer care.
But from 12th september exactly after whole month, the same problem arose and making me disturbed again. Customer care have again proven to be ineffective and giving their unhelpful suggestions. I need instant solution to my problem.

Dear team,
Around 10 years using airtel network.
Past 5 days no network signals at my location and unable make or receive calls. Many complaints been raised at twitter/costumer care, but still issue not resolved and also no reply from airtel team.

Address :30/a, 7th cross talacauvery layout, amruthahalli main road, bytarayanapura, bangalore-560092.
Compplaint number-coutl[protected]

Please do needful.

On 01 sep 2017 at around 8pm while on call there was loss of signal on my phone. Post that struggled to get signal even on manual setting and later got to know from customer care that my number was put on safe custody as per request.
On being inquired the source of the request as i has not placed any such request either through call, message or mail.
I have been chasing the team for the details of the requester based on which the action was taken as its clearly the case of impersonation and the action needs to be taken against the requester.
Despite repeated follow ups on mail and through call, the issue is yet to be addressed and resolved.

I am an airtel postpaid user i have filed a complaint at airtel customer support for massive call drop at my residence locality on date 23.07.2017 with reference number 78023417 and again i complained about same on 05.08.2017 with reference number 78408382. Both the complaints are at hold till now even after two months no improvement in network quality has been observed. Network is so worse that i am not able to talk properly to any other mobile network at my home location for even a 30 seconds. Please to something about it since operator is not in any mood of improving their network quality.

Sir/mam,
Some airtel offices in kohima are charging rs. 50 - 200 for aadhaar linking. This is a daylight robbery. Since i know that its suppose to be free of cost, so i went to link my aadhaar card but and i refused to pay i was told that the line is down. It seems the line is up only for those people that pays money. I mean, how can i pay for something that is free of charge? Please suggest some ways to tackle this situation.
Thank you.

Respected sir
Please provide the owner detail of punjab region airtel number [protected]. Please send details on my mail i'd written below. I got suspicious calls from this number and now it is switched off. I want this detail for my personal information only not for any legal purpose. I shall be very thankful to you.
Sincere regards
[protected]@gmail.com

For availing airtel broadband connection for my residence i have approached the airtel showroom in trichy. After certain queries about my location and submission of aadhar, pan photocopies, i have paid rs.1000/- (One thousand only) through my atm card on 4th may 2017 to airtel. Later their executive called me saying that there are some technical issues and wiring issues which common people can't understand. I have contacted the showroom where i paid rs.1000/- for a refund request. They replied that i will get my money back after 3 months. Now its sepetember 13, 2017 which is beyond the time limit as they said. I want to know the reason why they have not refunded it back and what about the interest of my money which is simply stagnant in other's place for no purpose. I need my money back.

My number is [protected] I am postpaid customer paying ₹900 every month but have data and call drop issues. I raised complaint on 22nd August 2017 till date there is no response from you people. Filing case in consumer court will not pay any payment for this month till the issue get resolved.

I have tried getting new 4g sims thrice now, each time i try to activate, i get a message that the new sim is now activated, it tells me to restart the handset but as soon as i restart the phone, it shows no network. If i put back old sim again it still works.

I have been trying to reach airtel support but they keep saying there will be a call back but no response occurs.

I have been an airtel user for 7 years, after all this frustration i am planning to apply for a number change and deactivate my number. But they are unwilling to listen to this at all, since my number is postpaid number they will keep sending the bill.

I have receive message by airtel in this message mention rs.399 all std n local wth 1 gb net per day for 84 days.. Then i have recharge ths offer.. But i don't received full benifits which mention in message.. So i request...... I want my total refund or full benifits any one which you decide
My../-/..
I have prove in my text message plz solve this.. Imidiately...
And also discuss wth in many company lyk... Jio idea etc n more provide lyk this offer for same days 84..
I talk wth customer care also but he says u don't use this benifits..
Resolve my complained in short time...,...

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me.

I am a high value customera n suing airtel for 10years. The recharge amount is 3997 international roaming pack.

Date-12/09/2017

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -399797 (International roaming pack - uae)

Transaction id - [protected]