Airtel Complaints & Reviews

I took airtel 6 months plan of 6gb per month in 6k in january. Payment was done in january only. Although i dint use it but that is no issue. The issue is now after 6 months they are sending me further bills without any usage showing outstanding of 1503rs without any permission from me whether i wanted to continue it after 6 months or not. I request airtel to pls deactivate it ([protected]) and since airtel is a respected company i don't except them to charge people without any usage.
Sugandha garg

I want to complaint regarding poor service of airtel company. I gave request to port my number [protected] from idea network to airtel network on 5/9/2017. My number has ported on 8/9/2017. Today 2 days has passed my number is still not activate. Its my business number facing business loss. I contacted many times to airtel backend customer service and went airtel store too and change my sim but i couldn't get any solution. Noone give proper information and statements are not same each time when i talked to executives of airtel. I am very harassed and suffering business loss. I am calling press so all will aware about your company poor services and i am filing claim of business loss through consumer court.

Neeraj khetarpal
Alternate contact. [protected]

Our landline number and broadband connection number is [protected].. We have raised atleast minimum of 15 complaints.. Each time there is no permanent fix.. I want airtel to answer this and know the reason why they want to loot money unnecessarily! I have all the complaint details and how many times have we paid with internet not working. Pls help

My sim got activted before 4 days however msg service is not activated yet. Everytime i called they always transefer the call from one department to other and unable to the solution. Just advice me to wait for 24 hrs on every call even i am calling after 72 hours they are still saying to wait for 24 hours got frustrated with airtel service. Please look into my complaint i got one complaint no. 79348047 please look into it.

I have raised complaint again and again wo the customer care of airtel. But there is no reply.
1st i am unable to call customer care as what ever selections is being asked is in kannada which i don't understand.
I have asked multiple time to change my language but no action has been taken yet.
2nd i have recharged for 349 on 19th aug 2017 which gives benefits o[censored]nlimited call std/local and 28gb net for 28 day. But from 9sep itself my balance got deducting. For the same i wasn't able to call customer care as my language is kannada i raise to port my number, so customer care people will call them self to ask the issue. When i received call from them a person asked me to raise a complaint in calling to 155233.
What the hell is this. I am frustrated with airtel.

I have requested for porting from chennai to telangana to the same airtel network. After activation call to 59059 also i am not able to make any calls. I have kept porting request from your airtel customer service center in srinagar colony, hyderabad. I have been waiting since 2 days to activate my sim. Calling your customer service also but not at all responding properly and issue is not solved. I have faced worst customer service with airtel. Kindly rectify the issue.

I am using airtel 4g internet but when i connect to 4g network it does not even work. So i was using 3g internet but experiencing s*t speed i did not even get 2g speed i am experiencing it from atleast3 months i have also called the customer care but they say 'ok we will fix it after 30 minutes you will get india's fastest airtel internet ' i was using airtel since i got a phone i was thinking that this is the best network even i did not bought jio because i thought this is the best network but airtel dissappointed me i think i have to stop using airtel if this could not resolved

Sir, i am having airtel postpaid connection of mobile no-[protected], to my account 10 gb data is offered by airtel company & same is reflected at airtel mobile application & i am using same data every month, only 1 month have not charged for internet, after that suddenly they have charged in rs.500/- on aug-17 & rs. 500/- on sep-17 bill respectively, after requesting & visited to airtel center & they are not willing to reversing of amount. Hence kindly help me and instruct to airtel company for refund the same & lodge a complaint for doing fraud things to the costomer by wrong guidance.
By manjunath doddamani
Assistant engineer (Elec.)
Hescom, govt of karnataka,
Ph-[protected] (Wife using)
Ph-[protected] (My sel[censored]sing)
Email id - manjunath. [protected]@gmail.com

I have procured an airtel home wifi connection dongle no [protected] on 26 aug 2017, and paid an advance of rs 3000/- for period of four months of service to be provided, the connection has been non functional since 01 sep 2017 and in spite of repeated complaints to the air tel customer care and vist to the air tel store and service provider the company has not made any efforts to restore the services and rectify the fault. This has resulted in considerable loss to my work.

We have paid the amount rs.1000 for the broadband connection and the airtel guy from sector-35, faridabad told us that our connection will be set up tomorrow or the day after that. But it's been a week since that and no one has contacted us regarding the router and connection. We tried calling the same guy but he has been avoiding our calls and when he picks up he makes excuses everytime. Please do something otherwise people will lose faith in your company.

I have already escalated my complaint regarding billing issues however still not received any revert.

The reference numbers are mentioned below:
1) reference number is po[protected].
2) reference number is po[protected].

I have changed my plan and airtel has charged me exorbitant data charges of rs.3200/- wherein my data usage is quite less as i have wifi at home. I have escalated the issue however did not receive any revert yet, got a call today from customer service for payment so asked them to resolve the billing issue however due to line disturbances call got disconnected and post that no revert from them.

Request you to intervene as i am quite sure it's an error due to plan changes, i have infact gone to a higher plan so this charges just cannot be possible.

Regards,
Sadia shaikh

Dear Sir, I have airtel wi fi device with sim number [protected]. I recharged this device through sbi net banking on 04.09.2017 for Rs. 345.00. The amount has been debited from my account but the device has not been recharged. Please revert the amount back to my account.

Thanking you

Jagmohan Sharma
[protected]

I have done recharge through airtel app to my delhi number [protected] through sbi debit card vide transaction number[protected] on 10/09/2017. After doing the recharge the balance is shown in my airtel app but there is no nwtwork in my mobile. I called the customer care who informed that the number has been allotted to some other person because it was not used for more than 90 days.
Now, i want refund of my rs 60 because if the number was disconnected then how it is displayed in my airtel app. If it was allotted then why it is shown in my profile of airtel app. Moreover, i was never informed by airtel that my number was disconnected.

Kindly resolve the matter and refund the money in my sbi account.

Manoj kumar gupta
Mobile [protected]

I have been using airtel's prepaid number *598 for the last 5 years. For the last 5 months i was not using this number since i had to travel frequently out of country, but i made it sure that the sim is in working position. After some days sim didnt work, it displayed "sim card registration failed". I thought that my sim card must have become faulty since i had not used it for months. So i call to airtel's customer care to get a duplicate sim card. There airtel's representative told me your no status is active and says me' go to the nearest airtel office and give your id there and we will issue new sim card for the same your old number. That the number has been disconnected and has been installed on some new sim card, hence i cannot get this number back. Today my sim number is issue for other person. The reason they gave me is that "you've not received any incoming or outgoing call in the last 3 months, so it got disconnected". I 've this number on my visiting cards/i card/atm/irctc web site and lots. More than 1000people/clients have this number. I feel completely devastated. I need this number back at any cost. How can airtel disconnect this connection without any notice? Even if i was not using this sim card they do have our e-mail id, residential address, alternate number. Cant they even sent one notification? I feel really cheated. How can i get my number back? Please help

Sir,
It has been a horrible experiences o[censored]sing your sim for the last few months. I have been not able to use the data at all in my phone. If you provide me the data for five minutes for the next five hours you disconnect it. I suppose to use 1gb data per day and i am unable to use even 10 mb data per day due to no connection.
Therefore i request u to sort out the problems as early as possible, because it affects my studies very badly
And if you can't rectify my problems with regard to your sim i may have to the higher authorities.

Airtel postpaid provided free promotional data of 2 gb for three months. According to the airtel's data carry forward policy, it was carry forwarded to the next month. I recieved several mesaages stating the same and the myairtel app showed the same status. After the end of the cycle, i, was charged a hefty sum for the usage of that free carr forwarded data. Approaching customer care is like talking to a wall. Their method of functioning is very opaque and they don't disclose any details. For that matter, i'm still trying to talk to an accountable person. But i will not shy away from dragging airtel postpaid to consumer court, trai, or state court for that matter. So if any airtel exec reads this, please be advised. Resolve this with dignity, or lose face.

Hello sir, i tried too many times to deactivate my account. Multiple times i email at [protected]@airtelbank.... Please please deactivate my account. I am facing too many problems due to this. I also contacted to the airtel customer care located at zhopadi canteen in ahmednagar. They told me to contact customer care executive at 400. When dialing 400 number there is no option to deactivate this account. I also tried to search option in aitel payment bank application. There is also no option available. Please help me to deactivate my account - [protected].
Thank you very much

I am an airtel customer and i recharged my dth connection for rs. 350 through online payment method. Transaction was failed and amount was deducted from my bank account. I haven't received the refund till now. This is so disappointing and i want the money back.
Dth id - [protected]

Hi my name is hasan i have port my number from reliance to airtel and documents submitted on 30th august and my reliance sim is deactivated on 6th september and till today dated 10th september airtel is not activated my number while taking to customer care mr. Karthik asked me to go to the nearest airtel retail outlet and ask for new blank sim as the sim which is is given by their excutive mr. Prasad serial number is not matching with updated sim serial number in back end when i went to their outlet in vidhyaranyapura first their tokon machine was not working after some banging on machine it started working and i got my tokon and my number was 8 and after wait for more then 1 hours finally i reached to the concern customer support person his name was ashok when i told my story to him he said you have to submit your all documents once again and the process will start from beginning and it will take 72 hrs to get activate your number when i asked him this is your company's mistake and everything is already done as i talk to customer care they said on new blank sim you can update my number then he said no it is not possible then i come back and please be informed i don't have any other mobile number i asked my friend's mobile and again called to customer care again after 1 hrs discussion they suggest me to do the same as they said before again next day i went to the rt nagar airtel retail outlet and submitted all documents and got new sim their also working persons was irresponsible and unprofessional as i waited their for two hrs and done all formalities and they promised me it will be activated within 3 hrs then too it was not activated yet and i again called to customer care this time mr. Shabbir was handling me and again same story he started we talk more than 1:30 hrs and i land up with same conclusion my sim number is wrong, please help me to come up with this issue as my all account is linked with my number and my parents who are 2900 kms away from me can't reach me from last 6 days they ll be worried and i am working in fmcg sector as marketing executive i have several superior bosses whom i can't call and inform about all this they may think i left the job or may be i am not available in market because of this airtel negligence i may lose my job and because of all this i can't transfer my room rent, i can't pay any bills my all otp comes to my number which is deactivated from last 6 day as i said. I want to file case against airtel because of their mistake i am suffering from too much tention, why they barred all calls if someone delay to pay their bill for 1 or 2 days because of their personal issue or something who ll componcet me as i am suffering from last 6 days...

Sir, the mobile number which i have was non functioning when i tried to make a call on 7th september, on visit to your nolambur airtel office they told me that it is registered in name of someone else from kanchipuram. I have submitted my personnel details to airtel office annanagar, 3rd avenue, when i visited that office.
I informed your office in nolambur about this issue. I was told to go and verify in that office. This office i found does not function now. I want to know why and how it is registered in someone else's name. What has happened to all our old documents which we submit to your office on our visits.