Airtel Complaints & Reviews

Mobile [protected]. Airtel Jaipur Rajasthan
Date of incident: 1 Sep 2022
I have not subscribed to any VAS. I have still got a deduction for of Rs. 1. Looks like false charging. I should be unsubscribed from this VAS, and all VAS immediately. Refund me the charges. Thanks Avinash Mathur

I requested for a broadband connection on 28th July and paid 2828.46 rupees with transaction ID 1-DZT32OE in there system and PhonePay transaction id T2208291711473386162354. They scheduled an appointment with order id21-[protected] and assigned Engineer Nagarjuna ([protected]) for[protected]T08:00:00. From 30th till now, the engineer is not responding, neither there twitter support staff. I am also trying to reach out to their sales guyMurli Gowda([protected]) and he is also not responding with correct information.

It looks like a fraud case to me now.

Date of Incident : 25th July 2022
Airtel Black ID : [protected]

Description:
I had got activated IR pack just for 1 day to transit in EU countries on for 25th July (Turkey + germany) to be in touch with my family. I landed around 10-10 30 AM in Istandbul, and IR pack got activated. But to my surprise, It got ended in 14 hour at 12 AM CET time 25th July.

I used the internet to call my family and Google maps in morning next 26th July and i was charged for that, without knowing it got ended last night.

I had not known this nor was told to me by customer care which is actually unethical practice as 1 day pack means 24 hours no matter when I land anywhere the globe. What if someone lands at 11 pm at night, he would be left with 1 hour for a day pack ending 12 Midnight of Host country.

When I raised the voice against double billing of IR packs, they simply said - It's Company policy.

This is a wrong practice, and they are making money out of this.

Instead of my regular bill + IR pack = 1197+649+GST=INR 2178, I have got the Bill of INR 2950.

Solution:
1. I request Airtel to share proper bill with my regular plan bill + 1 day IR Pack.
2. They should take positive feedback to ease customer with favorable solution instead of showing back and fool customers with blunt answers.

Also, I was not satisfied with the response I got from my dedicated relationship manager (who change everytime I call), and their blunt professionalism and responses made me to request to deactivate the whole Airtel plan as in past also, I have faced low reception, Unprofessionalism service and false commitments etc.

Its not the matter of few Hundred rupees but about Unethical practice being operated by Airtel to mint money.

I was recharging a number on 22 August With the airtel app and I paid with Amazon pay. the amount was deducted from my account but the recharge was not done. I got two messages from AD-AIRINF first message said the recharge has been processed(order id:[protected] and the second message said that the recharge failed(order id:[protected]. I contact Airtel customer care but they said that The transaction ID provided by you does not belong to Airtel Payments Bank. So I contacted Amazon pay customer care they said that payment was successful from our side. So now how do I get my refund?

I have been charged continuously rupees 5 for nearly 10 days by Airtel in name of mega win contest which I never applied.it was auto deducted without my consent unless i had stop it .i want full refund is what ever money that was deducted

Unable to claim amazon prime membership

I recharge my Airtel mobile with Rs 455
But neither mobile was recharged
nor money refunded.
Transaction Id- IGAODVGUX7 dated 21 Aug 2022

Respected Higher Authorities of BHARTI AIRTEL LTD

This is my Mobile Number
[protected]

Lattitude and Longitude
19.519631 and 76.203375

Room 23 Post PI, Dhamangaon, Taluka Partur District Jalna Pincode 431507

I had bring the Complaint regarding network coverage concern of our area there is no network at all in our area.

Plz Registered network Complaint and forward my Complaint to Network Team and tell them to visit at my Location and analysis the Network Coverage Issue ...and if it not Resolved New Site Required I m happily to Give my Land For Network Tower Installation Process

Plz Send the Network team at my Location and Register the Network Complaint immmediately at my Location Waiting For the Resolution From u r end

We are totally Frusted of Network Coverage Since 1 year no stick available and Population in our Village is 3000 Everyone had Same Connection but don't have to knowledge to appeal the Complaint and Don't have time to Communicate with Executive

So please Register Network Complaint and Forward my Concern to Relavant Team Immmediately at my Location

Allternate Number
[protected]

Hi,

Airtel was changing my regular family plan of 999/- + GST to 1199/- + GST by charging higher. To avoid charging higher I went to Airtel store to downgrade my plan. There new downgraded plan costed the same amount of 999/-+ GST but supported less number of Add On family members. With that I asked to remove and totally close the 2 numbers from my family plan to downgrade.

Further, they did initiate the process. I have had previous experience where Airtel would delay the requests and keep on charging the bill. Here they went extra step. They keep on charging for those 2 closed numbers, but not gain under the same family plan, but separate entities inflating my bill. With my proactive action and as per the store, I should have stopped being charged for those 2 numbers from the day I made request for closure. However, this didn’t go same. I requested to remove charge on Airtel customer care at twitter, some folks agreed but there was no response later on. I followed up and then new agent Kuldeep responded that he will not remove those charges.

Now there bill due date is approaching. I wanted to make payment but cannot due to highly inflated bill. Please help me resolve.

Account number with Airtel[protected].

On July 29, 2022, I tried to recharge my Phone Number through Airtel Upi and it has been failed. I got the message that the amount will be refunded after 7-10 days through Text Message

It is been a Month and still i did not

receive the refund from airtel.

Reference Number:[protected].
Transaction ID:[protected]
Mobile no. : [protected]
Please help me to provide the refund amount.

On August 2, 2022, I tried to recharge my Friend's Phone Number through Airtel App and it has been failed.
I got the message that the amount will be refunded after 7-10 days through Text Message
It is been a Month and still i did not receive the refund from airtel.

Reference Number:[protected]

Please help me to provide the refund amount.

Sir,
My Airtel Prepaid SIM has blocked. When I went to airtel agent then i found that there is a another ID registered on my Airtel Number. Sir My all documentation filled by this number, this is very necessary to me. Please do something.
Airtel No. [protected]
Other Contact No. [protected]

This is regarding Airtel service issue on my mobile number and for the same raised Incident#blr[protected] on 12th August 2022 with turnaround time as 16th Aug 2022 but it is closed on (16th Aug 2022 around 7pm IST) without any resolution when I contacted customer service today I am informed that team has tried to contact me on airtel number but I am not reachable.

I am surprised to hear the reason for the closure because 1. During the complaint they have taken my alternate number as +[protected]. Is it just to fool the customer that you will try to contact an alternate number or you will really contact an alternate number if the primary number is not reachable? 2. 17th Aug 2022 at the same time as about (AEST 10.30pm, 7pm IST) I got a WhatsApp ping from Airtel person "Arya" asking about the information. I responded 1.30hr later and chatted for a few minutes. He suggested a few steps and I tried those, but the issue did not resolve (attached WhatsApp chat screenshots FYR). After giving a response how can they close the incident? Not sure why did they not called on my alternate number +[protected]

When I called on 18th Aug 2022, the support person transferred the call to supervisor Name : Nitin Dogra. He is saying the same but when I asked about why they did not contact on my alternate number, no answer and when I asked about WhatsApp chat he said nothing mentioned in the closure reason. If that is the case, I asked to reopen the issue he denied and asked to raise a new incident# CCNOR3BLR[protected] with resolution time as 27th August 9:05 pm. Is that supervisor's job to provide customer service or just raise a new incident and ask to wait for another couple of days to fool the customer again?

This is how Airtel is providing service by fooling the customer and taking heavy charges for nothing.

Today that is 30th Aug 2022 I called to enquiry again they said my incident closed and closure reason is issue resolved. I did not get any confirmation from Airtel but incident closed. Is this how airtel provides service ?
Now even I am not getting incoming calls on my number +91 [protected]

I have no network problem since yesterday as i inserted my new Airtel prepaid sim card. I tried to connect to airtel customer care but since they have the same as jio, i cannot connect to them my other sim as jio. The only place where i was able to raise a complaint to with their AI, i got to know that the issue would take more than 9 working days to fix, as someone who operates a business, i simply cannot afford to loose 7 working days plus pay them for that. I regret switching my BSNL sim to airtel now!

[protected] number recharge not sucess

I have been using Airtel SIM for several years. Now, I am in the USA where I wanted to keep my India Airtel number active, so I have enabled International roaming and activated several months plan activated.

All of sudden, my India Airtel SIM stopped working in the USA. I tried with three different mobile, but SIM is not getting detected.

I went through the entire process as Airtel team instructed me. I sent my Father (70 old) to India Airtel center along with all the documents, including my password/VISA documents and a video call, the executive took my picture too as per process.

It's been more than month, but AIRTEL executives and Nodal Officers have become deaf.. I have been continuously following to activate new SIM.

Could you please escalate this issue to higher authority and get my SIM activated.

My number [protected] which is add on card for my registered mob no [protected]
Complaint is regarding [protected] this card
I had submitted request for postpaid to prepaid convertion of my registered mobile number with add on cards also and termination of my data add on card number [protected]
But they only converted my postpaid to prepaid not terminated my data add on card and still sending due amount bill and torching me by recovery team and mentally harrassing by there spam caller
I am not used that card after conversion also it is not available my side physical sim because of it my cards are replaced with postpaid to prepaid
So I have fear of happening of misuse of my card for any harmful activity so I kindly visit to Airtel store to terminate my card then they asked for bill payment which is falsely apply to me by there team mistake
I asked for termination of my card they still not responding and my bill get continuously generated at system automatically without using single day
So my request is to stop generating bill from now and kindly terminate my card
And what court will say regarding my due amount I will follow the results

My Airtel mitra recharge refund failed on 30th May 2022, till now i didn't get my refund.

Airtel Mitra Transaction Id:[protected]

I have made Airtel Mitra reacharge on 18th march via phone pe upi, my money deducted twice from account but only one transaction reflected in my airtel mitra app. Please find the details below.

Airel Mitra Account details:
[protected]

Transfer Details
TO TRANSFERUPI/DR/[protected]/Airtel/H
DFC/airteldist/Airtel2-

I am attaching the screen shot of account transactions

On August 2022 i purchased Airtel black broadband+dth from Airtel outlet kamanahalli Bangalore after payment is made they promised both the broadband and dth will be installed with in 48hours but due to Airtel sales person mistake there was a confusion and installation was stopped for 2days and on request to the customer care and the outlet the broadband connection was given but the dth sevice was not installed after 7 days after calling many time and visiting the outlet the the Airtel outlet kamanahalli store manager and the sales person carelessly telling that issue will be resolved, I am feeling that Airtel service is given to some local not qualified team, I think many people would have been experiencing such issue there is no proper instant solution other than waste time.