Airtel Complaints & Reviews

I booked a new airtel black connection of dth and broadband on August 1st and paid a sum of 4000 rupees as advance for 6 months.i got the dth connection but the broadband is not yet installed/not connected.
They said the connection will be done with 72 hrs of payment but it's been 16 days and iam calling to the customer care everyday but no proper response
As its already been 16 days, It is difficult to stay patient this long.so, I want my refund of 4000 rupees and want to cancel the order.
Please escalate my request to the airtel team 🙏🙏.

Hi,

My phone number has been recently port from JIO to Airtel on 27th July. Since then, I'm having major issues with the support and services of this company and executives.

1. I have received a PREPAID sim against a Postpaid Jio Sim. before paying for the airtel connection I asked the agent if I'll be able to upgrade my sim to Postpaid as I need to travel to my hometown (Jammu, J&K) in 7 days where a prepaid sim from different states will NOT work. He said you'll be able to do that after 3 days of activation.The airtel app still shows the error message saying I can only upgrade my sim to postpaid after 90 days. I'm trying to call the agent since then and he has blocked my number.

2. I'm unable to contact Airtel through toll free number or application as they say that my number is invalid. So probably you guys have not even registered my number under airtel.

3. I'm using an Iphone 11, after inserting the airtel sim a message ''your carrier may charge for iMessage and facetime' pops up every 2 minutes, that too when i have opted for a 399 plan which includes calls and messages. for this as well, I'M NOT ABLE TO CONTACT AIRTEL SUPPORT.

I have submitted several requests on the app but no response or phone call yet. Please help me resolve this issue, the upgradation is very critical for me as I only use 1 number and I have travel to my hometown in 7 days, which will make my sim inoperative and will disrupt my official work.

Thanks

Near my house 10 back years der have installed tower but we don't no dat time but now we all family members are falling sick day by day i want to register a complain against the tower to remove

Hi Airtel team,

I am unable to get incoming SMS from 11th August 2022.
It was working fine till then.

Currently I am out of India from 4th July, but I was getting SMS till 10th August.
Also as per information I can get incoming message on International roaming.
My number is [protected].

Can you please check asap.

Thank you,
AD

बहुत ज्यादा कमजोर नेटवर्क है और कस्टमर से भी बात नही होती है
इस बेकार नेटवर्क के कारण मेरी जान जाती जाती बची। मेरे नम्बर पोर्ट करने की अनुमति चाहिए मुझे ।
I hate airtel network.

I am a subscriber to airtel broadband and have been using its services since some time. However, due to some reason that has been told to me by 121 operator on airtel helpline, I am being levied extra charges for no particular reason at all.
It is of note that including GST I pay around 550 for monthly internet for the 499 plan of 40 mp/s in my city. However, I have been levied extra charges around 300 rupees for two months without any explanation or intimation of the same without any subscription for any service or for any due charges.
I expect prompt response and deduction of wrongful charges that I have been made incumbent to without any reason.
No doubt this is a predatory business practice and egregious deficiency in service.

Hi,

I am using broad band internet connection of Airtel company . I have joined broadband connection 3/08/2022 Every thing was working till 13/08/2022 . I have used only 10 days but it’s working fine 2 days only worst network ever
After facing this issue whole day when I called customer care not respond again again I called after that some person came again they are told problem with airtel network not installation and wire problem .

I disconnected call and tried again this time I got executive but he told me We can't help you at all . Because problem is not in the installation that is not my work please raise complaint

I have asked several times executive to help me but they also tell problem in main connection box something

Please advice me what to do now ?

reference id to customer care call :121 and sales persons
Airtel Number :[protected]

Regards,
Keshwin Rajan

(Wrong number [protected])
(UPI Transition ID[protected]
(Google ID CICAgJC46_76IA)
(Correct number [protected])

Sir we are using postpaid sim cards for gps tracking.in some place that network is very weak please clear that issue location latitude and longitude
is 8.[protected], 77.[protected]

I have switched from Jio to Airtel few months back. Currently I'm out of India and want to use my number but not able to do that. I have sufficient balance and validity but not able to make outgoing calls and sms. I'm not able to use any upi or bank services. Kindly look into the matter as it is very urgent

Respected Sir/Madam,

I have opted for a internet connection in my house in Rajnandgaon, Chhattisgarh. I paid the money for the same after a survey was conducted at my home by Airtel person, After checking the location & connection feasibility I was told to pay for the connection i.e a sum of 3004/- rupees for six month connection & I was promised that the connection will be given within 24 hours time period. But nothing like that happened.

I have tweeted the above complaint for the same but still no success. One of their agents was asking me for OTP, even when nobody reached my premises for installation. if I would have given the OTP ( the msg for the OTP was saying that the modem has been fitted & was asking for OTP for the same) the same person was saying me to opt for JIO fiber even when he is working for Airtel

My precious time has been lost. Please sir/madam HELP me if you can.

Hello,
I have recharged Airtel annual pack for my mobile on 17th July 2022 for the amount of INR 2999. So far they are not able to generate soft copy of the bill and provide it to me.

Raised a request on 30th July 2022 with complaint number CUDRR3BLR[protected], and request is closed on 9th August with no resolution.

A follow up request has been raised CUDRR3BLR[protected] on 06th Aug 2022 but no resolution yet.

I was finally told by Customer care after multiple attempts that I need to send the snapshot of the app where I am not able to download the receipt, which I was noted told so far during follow ups.

I really do not understand how long airtel needs to generate soft copy of the payment that was made. Providing the bill is the basic need for any transaction.

Attached proof contains my mobile number at the top. Expecting early action.

Hello, my mobile no is [protected], I just got my ported from Jio to Airtel in hope of getting better service. Currently I'm out of India (port Moresby) and want to use my number but not able to do so. I have sufficient balance for sending sms or call but not able to do that. Please look look into the matter as it is very urgent
Thank you

I recharged my phone a few days ago it has an airtel sim I got the 479₹ recharge. It was working fine yesterday but today I am unable to make calls or even use my mobile data please resolve my issue I sincerely request you. If required I have my transaction ID for the recharge also.
Thanks

Hello,
My name is Narinder Kaur.I am the airtel customer.My husband died last year and his mobile number [protected] was used for last 15 years.I have been using the same number for last 1 year because its connected to every government document and banks.But this year in May 2022 i was trying to port it to Jio Prepaid.I had paid my whole bill before porting but somehow Rs20 was left.And airtel stopped my port process and told me it will be resolved.Instead for resolving its they had surrendered my Number without any prior warning or notification and put up for re issue.I have tried to talk to airtel Sirsa but they are asking that i will have to buy this number again for 1.25 Lakhs.I cant buy it again for this Amount. Please help my in getting my mobile number back.

Thank you
Narinder Kaur

Second time issue ❗ ipaid more than week for Fiber net. Still waiting. Without installing router and giving 4G again asking money next month. I think I have to change. Very bad service. I will never advice to switch or pay in advance please help me

My Account has been Blocked
My savings Account Number. [protected]

I had booked airtel d2h along with airtel fiber but due to some issue airtel d2h connection is not installed in my society building and got cancelled.

My airtel digital tv id created during booking is [protected](Wakad, Pune, Maharashtra)

I have contacted twice with customer care and salesman but no one is refunding my amount.

Customer care is saying salesman will refund your amount and salesman says airtel will refund your amount...but ultimately I am not getting my amount back.

Please help me to get my cancellation amount back.

Good day
right now i am working in Dubai and i came here in the month of April 2022 for one month the SIM was active but all of sudden from May end the SIM have no network coverage and I need that sim to be activated and I had filed complain to Airtel on Twitter but to i am unable to gain access my SIM and i had recharged monthly pack also Please do solve my Problem ASAP
My number - [protected]
Mail [protected]@gmail.com

Airtel Xstream Fiber broadband installation delay by their technicians even after Airtel took 6 months advanced payment. Customer service and booking agent have been giving false assurances since 5 days that it will be done in few hours/by EOD, by next day, technician is reaching in sometime etc. Twice Airtel phone customer service gave promised assurances it will be done by EOD/tomorrow etc but still pending. There are subscribers in my building who already have airtel fiber and on assurances confirmed by Airtel a week in advance of booking date that installation will be done same day or at most 48 hours I paid 6 months advance. Seems like airtel is only interested in earning interest of my payment and their technicians lazy to provide prompt service which can be done in matter for few hours on the first day itself. Can Airtel get serious about providing better service or will lose customers like me along with all my family members, friends, etc even for mobile call services along with broadband.