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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 118

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M
Mukul0078
Feb 2, 2022
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Network problem every day

Dear sir
There is only 2G network even i complain by Airtel thanks app .
My problem was not solved...
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Vasudevan Madurai
Feb 2, 2022
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Delay in SIM verification by Airtel

My Airtel SIM was not working. Visited an Airtel showroom and they provided a new SIM, verified my Aadhar, took my photo and asked me to wait for a day to complete the verification of my genuinity at my residence.

The next day an Airtel executive called me to my alternate mobile number that was provided already. I was in a meeting and returned the call five minutes later.

The executive informed that since I did...
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Neerajdoda
from AMRITSAR, Punjab
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag inactive

Due to Kissan protest in Punjab, I was not able to operate fastag for so many months. Airtel payment bank made my wallet account Dormant and made fastag inactive attached to account. Now they mailed me that there is no procedure to make wallet account active and not telling the process to activate/recharge fastag....
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nandinijaiswal27
from ghaziabad, Uttar Pradesh
Feb 1, 2022
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Hotspot connections

I am not able to connect my hotspot from this network....
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A
ap81
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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Frequent disconnections

My Airtel Xtream fiber optic internet got disconnected frequently. Always get resolved on next day. Thus wasting too much time. I purchased 6 months plan. It has been 1.5 months. There is no refund. Otherwise I will change the service. Everytime it takes 24 hours to get resolved....
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Rahi Mandlik
Feb 1, 2022
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Range issue airtel mobile

Address:sankalp bungalow, Karvenagar, Ganesh nagar, near bank of maharashtra, Pune

Absolutely Airtel has NO RANGE or very weak range in Erandwane, Ganeshnagar Pune area and In Pragat House, Dr. Bedekar Hospital, Thane area. Pls resolved it as early as possible....
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While purchasing Airtel postpaid connection I have verified with the sales staff whether I can deactivate and go for discnnection through email. they said yes ...I sent an email to [protected]@in.airtel.com
with all the relevant details and I have "cleared all the bill till date" and requested for disconnection.

but till date they have not disconnected it and there is acknowledgment for the email which I sent them.
br...
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Almost two years back I enquired about Airtel broadband services, and from that day onwards, I am getting calls from Airtel to my phone number which is not an airtel number. I requested them not to call me anymore, but I'm still getting calls. It's really frustrating. They are not deleting my number. I can't activate DND, because I'm getting promotional messages from the brands which I opted for. But not this one, because they never asked...
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Farhan chemmaden
Feb 1, 2022
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My internet balance is going fast to end

I have already recharged offer 2 gb and extra i make another recharge of 50 GB, but the extra gb is going fastee than a train whats its happen ng, i lost my recharge amount, y should my blance going like this how its happening its very painful...
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Sushan Gautam
Feb 1, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Replacement Sim Not Activated - 7540055692

Address:Chennai, Hyderabad

I had visited a Airtel Store on Hyderabad (Near Kachiguda Railway Station) to get a replacement sim on my number - [protected]. But, my number is not activated still.
I had visited the store with my original documents, and I was told it would be activated in 3 days, but its already more than 15 days....
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AnishRajan1986
from Chennai, Tamil Nadu
Jan 31, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
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Broadband Modem Refund Rs 1000 not received

Address:Chennai

I had cancelled my broadband connection, as the Airtel couldn't delivery the speed they promised. They promised 100 mbps and could only deliver 24 mbps. After disconnecting, the customer care called and said that modem should be given back and 1000 rs deposit will be refunded. The technician came and took the modem Jan 6, 2022.

I have still to get the refund and their customer care is worthless. Cannot get a hold of anyone...
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Vishal batariya
Jan 31, 2022
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Unfreeze of saving account and worst customer support

Address:Udaipur

Dear sir
I am vishal batariya i have an saving account in airtel payment bank my acc no is [protected] and i had wrote a lot of mails to airtel for my account unfreeze but i am not getting any response from them kindly help me out and help me out to get my fund pfa screen shot of my mails i just want to close my account i had called customer care N number of time and they just ask to mail my kyc and to upload the same on app pls help...
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Gautham Jayan
Jan 31, 2022
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Not getting text messages

Hello! I was using my Indian sim actively when I was in India. But, recently I have moved to the UK. My Indian sim was active for 2 months but now it is not working. THe recharge is not being reflected in my account....
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Bhargav Sai
Jan 31, 2022
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They are charging money without giving 4g

I raised multiple complaint regarding my 4g issue they closing the tickets after last date stating that they resolved. They don't check with us if the issue is resolved or not they wasted my 2months of time but no one contacted me but they send bill every month on time worst customer service...
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gaurav.marwah
from Gurugram, Haryana
Jan 31, 2022
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Unable to provide BB services and forced me to pay the bill

I applied for Airtel BB connection and started facing issues with the Airtel Xtream BB connection starting[protected] and I started complaining about the issues.

Airtel arranged enginner visits even they changed the WIFI routers still the same problem.

Now when Airtel sends me reminder to pay the bill I paid bill against my Postpaid mobile connections as they had barred my services. On calling airtel 121 customer...
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Ashar2012
Jan 31, 2022
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SIM Card not working in Abu Dhabi (UAE)

I am an NRI working in Abu Dhabi and Visit my native in India (UP) once a year. I have Airtel prepaid life time service SIM card. Mobile phone no is +91-[[protected]]. I retuned from India on Dec 15, 2021 and My SIM card was working until Jan 19, 2022 but after that I am unable to receive any messages. I am just trying to use this SIM card but while using this SIM, it doesn't indicate any mobile network in Abu Dhabi and shows "Not registered...
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Airtel sim suddenly stopped working. Only emergency calls available.
Resetted the network settings, Selected the carrier manually, restarted, swapped the sim, changed the mobile etc., nothing worked

Mobile Handset: One Plus Nord 2...
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Address:Ekta colony Ajabpur kalan dharmpur

I had applied for new Airtel Xstream Fiber Connerction on 30 january 2022. And their sales man also visited our place and insist us for the plan of 6 months which is of around 3.5k and he promissed us that our connection will be installed within Few hours by their engineer.. on their promissed we paid for this plan (3500) and then the sales man depart. After few hours the Engineer came into our place and tell us after visiting that .. it's...
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Nivesh Mehta
Jan 30, 2022
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Network coverage, no internet

Address:City - Rania, Area - word no -5 , near Gurudawara Singh Sabha Rania

There is very low network coverage in my area from last 2-3 months. Complaint so mANY TIME via their app but always getting automated response that your problem will be resolved in 30 days...but same problem still there and their is no option to complaint through call and when airtel internet not working there airtel app do not allow you to complaint via any other network u need working airtel connection...bruuuu why i need to complaint if...
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Vamshi eppa
from Hyderabad, Andhra Pradesh
Jan 30, 2022
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Regarding Sim card rejected

Address:Armoor, Telangana

My prepaid airtel sim card is showing rejected from the last week. So, please help me how to get rid of it.

Thank you....
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