Airtel Complaints & Reviews

I have been complaining about the poor network issues since 4 months. But the network is being even worse now. They are postponing due date to solve issue every time I complain about their provided services.

Dear Team

kinldy solve the international Roming connection from Doha Qatar, Since 5 days we are not able to use the service kindly do the needfull

my international roming number-[protected]

I have joint postpaid account with my husbands number with Airtel and when my husband moved to Germany we just activated a 24 hr international roaming pack for some urgent problem so he could have get few calls that day and with the assumption that it will get deactivated again like it was before and while activation it was no where mentioned on the app saying if we use any service post the 24 hrs even by mistake this pack will keep on activating . But for 2 months they kept on charging this 649 whenever my husbands number used again unintentionally the data . Also not even a single time we got any notification that a pack of 649 is activated on your account today like we got it the first time. And even after visiting the customer care centre and dropping them multiple emails I have not got any resolution from them plus they have again increased the bill amount to 21k from last months 18k.
Also last but not the least when I received the first bill of 6k I tried deactivating the IR service using app it didn’t allow me and then same happened the next month and I have attached the screenshot and provided the same to the customer care.

WRR wrong number [protected] Transaction id[protected] Amount ₹155 right number [protected]

My name is ganesh p and my number is [protected] and my email id is ganesh.[protected]@gmail.com. I requested for porting from Airtel to Jio on Jan 6th. The jio person, helped me pay the Airtel outstanding amount and gave a Jio Sim and took photo of me. He mentioned the porting is done and your airtel sim will stop working in 3 days and you can use jio sim after that. But somehow airtel closed the porting request stating the complaint is resolved, though i did not approve stopping the porting. When i enquired Airtel, they said they did not get any porting request, though i have received multiple sms and calls from airtel to re-think about porting and stop it. When i escalated this to the airtel nodal officer, i was told by the nodal officer that airtel did not receive any porting request and when i asked about why your sales folks called me repeatedly top stop porting, the nodal officer said will get back and never got back.
Also i never asked for IR in my phone and im continuously billed for that..I escalated to the appalle officer, but i did not get any response though.
I paid all outstanding when i did porting on Jan 6th, later i received an sms stating my complaint has been resolved, when neither i gave any complaint or stopped the porting request. Moreover i have been charged IR rental, rental after jan 6th, when technically airtel should have ported my number.
I even requested later to airtel its due to their fault i could not port, SO asked them to remove any charges after jan 6th and port my number atleast to airtel prepaid, which was also not done
The nodal officer acted as if they did not get any porting request when clearly i have proof of making the porting even according to sms from airtel, asking me to stop porting request and text that they have received the porting request and also my outstanding bill at the time of porting request on jan 6th is 0

My airtel number was recharged on[protected], Amount has been deducted from the bank account but my airtel mobile number recharged till now.
10 days gone and money is also not refunded to the bank account.

I have been using the airtel service with mobile number[protected] for more than 15 years. Before few days SIM card stopped working and when I visited the airtel store I came to know that my sim was registered in another name. This seems to be a complete fraudulent act for the fancy number and they also saying that since this is a fancy number we cannot get it back. We have given this [protected] in all our aadhar card, bank, ration card and passport and we have all the proof. Recently before 3 years only we got airtel 4G sim from the same airtel store by replacing our 3G sim. I do not understand how they gave 4G sim if the 3G sim is not registered in my name. This seems to be a big scam for the fancy number. I request to get my sim card ASAP.

Today I accidentally recharged this number [protected] Instead of this number [protected]. i was recharged using google pay . The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.” please help me out with this issue and recharge to the correct number as soon as possible .

Wrong number: [protected]
Right number : [protected]
Transaction id:[protected]
Amount: ₹455
Date: 28.03.2022

I have opted to get airtel broadband (xtreme fiber) on 4 feb 2022 on the insist of airtel's sales persons roaming in streets. the person [protected] dealed me and bring a person Mr dubey [protected] and ankush [protected] to inspect my site to check the signal and they told me the signal is ok and later they punched my connection sale and took the amount 600 rs on behalf of 590 rs from me after promising me the amount is refundable if i would be unsatisfied with service, on the installation day their technician Mr Shammi [protected] did not installed landline telephone, and left the site as it is in uncompleted status, next day after several requests finally they installed but i was highly dissatisfied with the speed and connection of xtreme fiber and later i requested them several time to sort bcz the Mr shammi told me to ask for any service to him till one month but they had made fake promises, finally their visit many times they failed to sort the problem and later on 9th feb 2022 i decided to terminate the connection and requested to terminate and excutive unbundled my two sims which i have got bundle in airtel black and these two sims had much pack in prepaids that time, without let me know it will be unbundle and i'll be lose banefits, then Mr Baljinder [protected] came to scene and promised me bundle it again and asked me to get two day to sort the issues but he also made fake promises, later on 12 feb i called helpline again and requested to terminate the connection, i plugged out the modem and kept aside, but after many calls on helpline no one came to collect the modem till date, and now i have recived the bill for broadband which i havenot used for even one or two days properly and no one is listening me on even helpline, airtel is assisnating me and doing harrasment to me, i want to get my pack value back and refund my money i had paid at the time of installation,

I'm complaining to them about the poor network issues in my locality since 4 months. But the network is being even worse. They are postponing the due date of issue solving at everytime I make a complaint about poor network. Please kindly look into this.

Email sent to Airtel, no response form them, they continue to harass me and my family.
Dear Airtel,

I had like to bring to the attention of the responsible Office bearers @ Airtel on the irregularities/fraud in bill collection process.
The Airtel executives are trying to extort money from me - to put it blank.

Just to give back ground, I had cancelled my Broadband connection six months back, this after making multiple calls to Airtel making the outstanding payment on the broad band connection then and cancelling the connection. At first they refused to accept the cancellation of my broad band connection, quoting various procedural formalities, like call on such and such a date … make payment etc.

Finally I managed to cancel my broad band connection multiple times. I have recorded few of my conversation with the executives.

These executives keep calling me daily and disturbing me in my business/office hours. My self and and my family are under great stress and exposed to extreme harassment by the Airtel executives.

I have good standing relationship with Airtel for over 30 years now. I am hopefull that this is Issue addressed at the earliest and bring back sanity.

Thanks & Regards
S.Vasudevan
[protected]

Dear sir/madam

I was working in Airtel fyber executive in May 2021 to July 2021 at Madurai, Tamilnadu.. From that time i didnt get a salary still now.. I was send multiple mail and multiple reminders to HR Mr. Mukunthan.. Who was contacting me to join this job. Kindly help to get a salary. Kindly do needful..my contact number is [protected]

Hi,
I recently swapped my existing sim with a new one as the existing one was throwing’invalid input’ error while inserting. But after 3 hour my existing sim stopped working and the new sim was not activated. After 12 hour when I tried, the new sim was not working. In fact the sim is undetectable. No network, no service nothing. I am working from home with that number. I am stuck now. Please help me on this. My alternate number is [protected](it is my brother’s number)

Thanks,
Satya

Called up Airtel customer support on March 21 about network problem. ticket #[protected] generated for the same and was informed that it will be taken care of within next 12 hours. Next day called up again to follow got same response that it will be resolved in next 12 hours. its been 7 days now but no update from them.

Air-tel is bothering me pay for charity after paying the pending charges when I ported the number to Jio . I am not sure how many times you will ask me to pay pending charges. Is this some charity you are expecting? I have cleared the balance and paid the pending charges as per Air-tel. But why is that you are asking me to pay pending charges again. Why do you have to scam people with the threat that you will disconnect the service. I am sure that 42 rs per person will make a huge difference . Why not ask for alms directly than scamming people,

I went to the payment link thinking I should donate you, and sadly payment link does not even work. How pathetic!!
I tried paying using Google pay, amazon pay, phone pay and debit card details - nothing works ! Wow stone age

Why do you advertise about customer care when you actually have none
All crap automated system goes in circles and there are options only as per your convenience.

Your chat system is bogus.
I had one air-tel postpaid number that I saved before . I have called that number : [protected] and one senseless man told me to search for the customer care number in google and dial. Hilarious !
On what criteria do you hire people ? Is it based on cow-dung n the head?
I have screenshots on how your payment links failure.

Give me an explanation why you require the pending charges when this was already paid. I NEED a response.

Hello i had recharged my airtel mobile number with inr 1799 and had activated a pack for next 365 days.

Next using 'phone pe' i had recharged the same number mistakenly of inr 2999 and pack for next 365 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done through third party app g pay
) where in they were ready to refund it if was done through airtel app.

Does it make sense?? No matter how you pay money i was paying it to airtel.

Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.

Thank you.

Respected sir mene airtel customer care se confirm kiya or executive ne bataya ki 839 ke recharge par aapko 1 saal ke liye free Hot star live streaming sab or unke kahne or plan me likhit jankari ke anusar hi mene recharge kiya or[protected] ki sam IPL match ke liye mene Hot star open kiya to pese mangne laga app to mene fir customaer care executive ko call kiya or bola ki aapne bola tha ki Hot star 1 sal tak chalega par nahi chal rha to jawab mila ki kuch din se issue chal rha he to aap 4 Apr. ke bad hi Hot star chala payenge, to mene bola ki ye issue tha to mujhe pahle inform kyu nhi kiya gya asa hota to me itna mehnga recharge na karwata or vo bhi aapke executive ke kahne par
Respected sir Airtel company recharge khatm hone ke bad 11:59 ke bad miscall bhi dene ka moka nhi deti to hum kyu 10 din ke liye paresan ho vo bhi pesa pay karne ke bad sir ye problem mujhe hi na hoke karodo logo huyi h to fir Airtel company ko harjana dena chahiye or grahko ko huyi paresani ke liye use punish kiya jana chahiye.

Thank you
Date[protected]

During covid 19 lockdowns & after that in punjab all toll plazas were closed by farmer protest. Airtel closed my wallet & marked as dormant account .
Now am unable to recharge my fastag because it is linked with wallet & now fastag is marked as blacklisted also it shows pending payments of 170 rs at toll plazas.. Customer care executives didn't provide well information about reactivation. They said u have to go at pos of airtel payments bank & open a savings account . I don't want another bank account... Also in my city there is no pos of airtrl.. They said it is closef by airtel...Worst ever service by airtel 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿

Sir i have recharged for 28 days validity but i received sms stating validity for 26 days... it is happening again and again... kindly look it it.
Regards
Magesh kumar
[protected]

Company is charging extra amount on my post paid no [protected], , I have grouped this no in airtel family 999plan, Instead of providing one bill of 999 plan, They are charging me bill for 999 plan &also of [protected].
Instead of resolving my concern, they stopped my outgoing of [protected].Pls take a strong action against company fraud & ask them to reimburse my money. .