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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 116

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A
AbdulRasheed547
from Hyderabad, Telangana
Mar 11, 2022
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Prepaid Recharge Rs.2999/- failed @airtel - UPI payment done on 02-02-2022.

I have done this transaction of 2, 999/- for my mobile recharge of Airtel no. [protected] on 2nd Feb 2022. The transaction was successful from the HDFC Bank to Airtel BHIM UPI and the amount got deducted from my account but the recharge failed. I was supposed to get the refund within 7 to 10days but it has been more than a 1 month and I am yet to receive my refund amount. I tried everything, contacting almost all the points of contact of Airtel...
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Sai Abhishek M
Mar 10, 2022
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Address: India

I had Done a recharge on[protected] of Rs.460 and the Recharge Failed but the Amount Deducted in Airtel Thanks app, Then a Message came that Amount will be Refunded but Not yet Came into Bank Account. I have called All the Customer Call Numbers 400 and 121. But they Didnot do anything to solve the problem, But they keep telling it will be Refunded in a week, from The Last month the same reply is coming from them.

OrderId:[protected]

I have Raised a Complaint on 5th march, And They said It will get refunded on 9th March.
Query No:C4GSP3BLR[protected]
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    Amit Limbasia
    Mar 10, 2022
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    I recently bought an iPhone 12 and my FaceTime and iMessage services are not activating with my phone number also i tried with another airtel number same issue perhaps, yet it’s working fine with my Apple ID. also it working fine with another vodafone and JIO Number

    I tried calling apple support to look into it, but all the settings were fine with the phone, also i have restore my iphone from service center but still facing same issue, also i meet a guy in service center he facing same issue with Iphone 12, so it’s definitely a technical snag at the carriers end. Airtel is not updated there carrier setting for iphone 12 Due to this this issue arrives with all iphone12, i have complaint in customer care but no one revert properly they saying its issue from handset end but if there is issue from handset side then all carrier should face same issue but here problem created due to airtel network or there technical issue, .

    They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet as that service is not supported by airtel with handset iphone 12 or may be higher

    is this service going to update or should i switch to another carrier? i visted service center they clearly told me that its confirmed problem from airtel end if they don't resolve then change carrier / Network provider.
    Airtel customer support has been notified about the posted complaint.
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      K
      Kandikattu Sreedhar
      from Raipur, Chhattisgarh
      Mar 10, 2022
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      AIRTEL 4G NETT COVERAGE OF AIRTEL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from Airtel even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with Airtel. Also problem for online study. Buffering videos.
      Airtel customer support has been notified about the posted complaint.
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        S
        sam_boy
        from Delhi, Delhi
        Mar 10, 2022
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        Third class unreliable untrustworthy company sold faulty xstream box and denying warranty no support from nodal too it seems they fooling customer like me sending also sends false SMS of free OTT subscription which actually not available in my account and no response from them on the same very unprofessional and careless company
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          Y
          yashhh.k
          Mar 10, 2022
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          Address: mumbai

          Date of transaction: 2 Feb 2022
          Transaction amount: 209
          Transaction Id: PH[protected] (Ref images attached for more info)

          I have done recharge 2 times of RS.209 @ times first time from APB and 2nd time from Axis Bank.
          This was not my mistake. This was the error from the end of APB. Money got debited from APB but they showed the transaction failed "money will be refunded in 10 days"
          Then after waiting for 3 hours, iI did a Rs.209 recharge from Axis bank
          I waited for 10 days but I didn't received the refund. So, I called APB helpline. And they told me to contact 121.
          I called 121 and they told me that your 2nd recharge will be activated once the first one gets over
          2nd is expired 4 days ago but still, the recharge is not activated nor I am receiving my refund.
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            G
            grtsantu
            from Kolkata, West Bengal
            Mar 10, 2022
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            I am a NRI working in Hong Kong and using Airtel number from past 2 years. The sim card stopped working last month and from then I am continuously following up with Airtel customer care at 121 email and also Airtel branch in Kolkata. With flights banned I ma not able to travel from Hong Kong to India and so not able to be physically present for the sim replacement request.

            Initially they agreed to hand over the sim to my blood relative (my father) in this case. Though they are not accepting Hong Kong Visa as valid visa and not even giving any reason or explanation.

            I am only requesting to let me know what documents are further required. But Airtel team never reached me to explain the issue. Please help.
            If the sim card can not be issued in my name i would like to request if it can be transferred to my father's name. Pleas help.
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              V
              vinodbr
              Mar 10, 2022
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              I have recharged(Sun, 06 Mar 2022) for 148 Data Pack of 15 GB, in which I consumed only around 5 GB. Since the existing validity is about to expire, I recharged(Tue, 08 Mar 2022) an amount of 179(unlimited pack) with a validity of 28 days to continue the service. But unfortunately, my remaining 10 Gb data is not provided.
              Requesting to carry forward my unused data 10 GB.

              Kindly do the needful.
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                R
                Rajeevs92
                from Hyderabad, Andhra Pradesh
                Mar 10, 2022
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                I have activated dnd service with airtel to avoid unwanted calls fro telemarketer and other phisers . Now airtel has blocked me from making calls saying that I have been making unwanted calls . I am a banker and I do make calls to my own contact list since that bast 8yrs . Yet on this day they chose to limit my calls to 20 call/day or sometimes even block my number without even making a single call as well . The service provider chose to do this without any logic or intimation. They icing to the cake is whenever I try to make a call I get a service prompt saying that I haven't paid my bills which is why my service for making any outgoing calls is blocked but in reality there is no payment due even for a single day . When I talk to the service people ( Today ot was Mamatha : supervisor)they nonchalantly answer that "for further info you can just check our website or send an email". I am right in between work where I need to make important calls and this is what I need to run after. Without proper intimation or adjudication I made to suffer for not a mistake of mine. Need an immediate resolution
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                  V
                  ValueAid HR Khordha
                  Mar 9, 2022
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                  Address: Bharti Airtel,BHARTI CRESCENT 1 NELSON MANDELA ROAD VASANT KUNJ PHASE-II NEW DELHI - INDIA

                  My Airtel D2H was suspended due to recharge was not done .Today after recharging they deducted Rs 15 as charge .Being an consumer it's upon us to choose when to avail the service .it's basically postpaid service if we will pay then we can able to see the channels.

                  Again it's our turn when to see channels then how can they decided to impose fines for not charging.This is not fare and the amount should be refunded.
                  My registered mobile number-[protected]

                  Thanks
                  Subhashis Mishra
                  Advocate
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                    Aman Mathodiya
                    Mar 9, 2022
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                    Address: Dholam,chhipabarod, baran (raj.)

                    Name_ Aman Mathodia
                    W/p_ Dholam, Chhipabarod Baran (Raj.)
                    Pin code_ 325221
                    Mobile number_ [protected]
                    User_airtel
                    Airtel customer support has been notified about the posted complaint.
                    Mar 09, 2022
                    Updated by Aman Mathodiya
                    The number is telling invalid when the call comes
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                      Annu@2122
                      Mar 9, 2022
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                      I've recharged Rs.99 smart pack on 7th March 2022 and by mistake I've recharge Rs.239 unlimited pack on 9th March 2022.. Kindly provide the extension or refund regarding the same
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                        Vishnu P Chandran
                        Mar 9, 2022
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                        Hi, currently living in sbarjah.i was recharging regularly to my airtel sim card.Yesterday It got disconnected suddenly.I need my sim to activate.Kindly sort the issue ASAP

                        MAIL : [protected]@gmail.com
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                          Harieswaran
                          from Chennai, Tamil Nadu
                          Mar 9, 2022
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                          Airtel installation of pole in front of my house without permission

                          Address: Chennai

                          Dear sir,

                          Airtel team have installed a pole infront of my house without my permission. Earlier they want to put up a box in my house which i refused. I informed them clearly there should not be any activities infront of my house. When I been out-of-station. They have installed a pole. When my neighbour asked they did not give any reply. When i returned today got shocked to see 10 ft pole infront of my house. I request airtel...
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                          shilpa kamatam
                          Mar 9, 2022
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                          I raised a recharge for correct mobile no. [protected] for Rs.437 on March 9, but Airtel Thanks Apphas done the recharge to a completely unknown number [protected].
                          The WRR wrong reversal SMS process is not working. I need the refund or recharge to be done to correct number [protected]

                          The order id is[protected] and the payment was done by Airtel Thanks App UPI payment from Standard Chartered bank account
                          Airtel customer support has been notified about the posted complaint.
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                            goldashim
                            Mar 9, 2022
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                            For any service there exist customer care number published on website to register customer voc or complaints.
                            This month airtel charged me for such outgoing calls where in i raised complaint to one of the leading bank and did further follow up for the complaint. Charges rate - 2 per pulse on name of voice special number.
                            How is that customer care no is special and should be charged so heavily ?
                            What special service Airtel provide me with 2 Rs per pulse rate. ?

                            In my opinion Airtel is just fooling customer by unnecessary charging customer for making outgoing call for raising complaint to particular bank etc.

                            Airtel should stop fooling around and should revert these extra charges.
                            Airtel customer support has been notified about the posted complaint.
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                              R
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                              Hi,

                              I was recharging for my dad and first time I got an error message and no mail or message of deduction. So I clicked again, and received message of recharge but when I checked my balance double amount had been deducted from my account. So I tried reaching your customer care but as my mobile is JIO, I cannot connect with customer service. Please help me with this.
                              Please help me, I can’t afford double recharges.

                              Mobile number. [protected]
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                                Kiran_mehta
                                from Chennai, Tamil Nadu
                                Mar 9, 2022
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                                Address: 124 nyniappa street

                                I'm transfer the payment of 1050.00 on 12 th jan 2020 by my netbanking but this amount not credited in my airtel landline account by company then again I'm transfer same amount on 14th jan 2020 but 12th jan amount still I can't get from airtel after continue my emails then I got sms on 12th sep 2021 the amount 504.00 credited to my fixedlandline account and 550.00 credited to my fixedlandline account further details call 121 but this also false sms and still this amount also not credited in my fixedlandline account several time i attached my bank statement with screen shot of sms. But still no proper reply from company still every one says wait for five days. It's called breach of trust or fraudulent making money
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                                  ritscust
                                  Mar 8, 2022
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                                  Date of disconnection, 15th Feb, 17th Feb, 23rd Feb and 8th Feb
                                  Airtel promises stable network is absolutely false, they refuse to give a waiver on no network connection for hours on Postpaid sim, absolute harassment experienced, multiple escalations done but no action has been taken over a month . The supervisors Aanchal Mishra, makes are false commitment that the ticket is escalated and team is working .Ideally the ticket was closed 5 days ago, on further interrogation they had just re-opened the ticket after forcing.

                                  I don't trust the network stability, If Airtel has no option for waver that we also cannot accept network disconnection for hours.
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                                    gagandeepsingharora
                                    from Ludhiana, Punjab
                                    Mar 8, 2022
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                                    Address: LUDHIANA
                                    Website: airtel broadband

                                    Connection cancelled but not get refund till today pls refund my 3532 rs on the behalf of my connectin canclled by company i m sending u all details in pictures
                                    +3 photos
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