Airtel Complaints & Reviews

I'm on roaming and I'm unable to make calls

Last two years I have given 200 complaints
Fake brand
Fake promises
Can't even make calls

No one called
No one picks the calls

HELP OR REFUND MY MONEY
I STAY IN CENTRAL DELHI
MOB NO [protected]
Attached latest complaint

Last 24 hours network not properly work

I am user of Airtel Broadband with 3 connection.
Airtel is not providing proper service and support. Their customer care team is very rude also service provide is not resolving.

I would like to complaints against Airtel Broadband

Hello

I would like to call out an extremely dissatisfied customer service from Airtel.

12th May 2022, I had raised a request with J P Nagar Airtel office to get my office mobile number to be transferred to my personal account as I had a long term travel to the US. The request number is[protected]. The associate at the store mentioned it would take 5 days for the transfer.

I had a flight scheduled on 20th May'22, when I called out to Airtel, they mentioned the transfer process is completed. However, after I reached the US, my number did not work, since then I reached out to my organization and to Puneet A S, relationship manager of Airtel to get this resolved.

Puneet never answered my mails or calls atleast for 4 weeks. Then he mentioned that he needs the mobile sim to be available in India. I spent Rs 4000 and shipped the mobile sim to India to my sister.

When my sister visited the store with the sim, they said that they need a fresh NOC from my organization, which the organization refused to provide as the airtel sim was not in their account anymore.

After multiple follow ups with Puneet, he answered the call once and he was extremely rude to my sister. Puneet is a highly unprofessional and uninformed employee of Airtel. He is in a service industry and should know how to treat the customers when they reach out to him, irrespective of the position he holds, The only choice we had left is to reach out to Airtel office, I was told that I need to submit fresh set of documents and a letter to have the mobile number transferred to my sister as I cannot visit the store in person.

Now the situation is that the mobile number is suspended and the team in Airtel store is mentioning that I may not get that number.

I have my Aadhaar, IT returns, bank accounts all linked to the phone number. And due to delays and untimely responses from Airtel and especially Puneet, I am left helpless. My IT filing is pending and my bank transactions are irregular.

Kindly assist me to get this resolved

PS - I am not attaching any documents here, as it includes details about my organization. However, I can share it on a one to one basis.

Thanks
Zuleka

Dear Sir / Mam

I m a very old and loyal user of Airtel ..In Fact all my family members are using Airtel.

With the experienced service level we shifted from TATA sky to Airtel Xtream with a committed to have best of the services

But it is very unfortunate to share the experience has NOT been good at all

Just to brief the case, I'm in touch with one of your sales executives Mr. Vinod( +91 [protected]) since June 22nd for the Airtel Black scheme which was supposed to get activated in 24 hrs got delayed by 2 to 3 days and finally got activated.

As per the scheme there are 3 mobile nos. which can be added in the plan..out of which 2 of them ( mine and my wife nos.) were added but my mother's number is still not been added to the scheme .

INspite of regular calls and reminder i ' m still not able to reach Mr. Vinod as he is the one who committed this on behalf of your prestigious company

Knowing Airtel I still have trust that the senior people will definitely consider this complaint and action accordingly to help me out .

Looking forward for your quick response and action

With regards
Manmeet Sondhi
+91 [protected]

A complaint regarding Airtel is that I have paid my postpaid bill 3 times and every time I money was debited from my account still I am unable to make any call. It is only saying that clear your dues and make bill payment which I have already paid The bill is not getting updated on my Airtel app . Please look into this matter

I processed and paid for Airtel broadband connection as on 18th August. They told me that I will get the connection on 18th of August and for that reason I bought the connection from Airtel
Now it’s 23rd August and now they are telling me that the connection will take 1 month so you can process for cancellation and my amount will be refunded in 15 days.

This is not the way a consumer is treated. If they were not able to give me the connection then why should I hold my money for 15 days with Airtel. I have been calling them everyday since 18th August. And nobody is giving me any proper answer. Neither on my refund nor on my connection. I had to buy data add on everyday which are very expensive.

Kindly help me get the refund amount ASAP along with the compensation

All sim card company is charging more price for but they are not giving recharge of 30 days and they are harassing consumer and making there own profit please take it on high priority basis and give 30 days recharge with less recharge price

Harranamaldiha West Bengal Airtel network facing problem Airtel internet speed down slow still issue airtel sim full signal not available facing problem still issue calling coverage facing problem still issue calling voice sound not clear creaking sound facing problem still issue video call problem network facing problem still issue video Buffering network facing problem still issue call drop make calls received calls network facing problem still issue Airtel network 1Signal indoor coverage outdoor coverage Signal 2 still facing issue all customer dissatisfied experience 24 months problem Biswajit Rana [protected] my area 721427

I'm using a postpaid sim Of airtel regarding plan change i was discussing about my Sim with my family on call Incharge of the store Told me with arrogant voice and told get out of the store this is Karnataka not Andhra Pradesh As my sim card registered is andhra he was abusive with me and I think I store isn't not good with the users highly inappropriate Store location: Hosa Road Banglore
Designation:TL/store incharge

Sir I have 3 Mobile 1 broadband and 2 DTH connection with Airtel all post-paid connation in Airtel black. On 9th of august around 7 p.m. in the evening to customer care on 121 to disconnect one of my number which I am not using any more and one data card connection as well. At that time, I was told it will disconnect and everything was ok. On the 10th of at 6.10 am both of my DTH got disconnect and that time I called customer to ask why they are not working. I was told that changes are made in my plan, My DTH has been change from post-paid to pre-paid which I didn’t ask for. Whole day on 10th I had call numbers of time to get it fixed. At 6 p.m. in the evening it starts working so everything was ok. And all day on 11th august it was working normal. But on 12th morning at 7.10 am it again stop working. All day I have been calling coatomer care to fix it they keep giving me time that they are fixing the problem and nothing happened. I was told to recharge it as it is suspended it might work if I recharge. I did recharge on 3 time and it didn’t work and I have over paid almost Rs. 2000 extra to airtel account. All day 12, 13 and 14 it didn’t work and I have called numbers of time. On 14th I was told to go to store and complaint By Mr. Kohli ([protected]) Area manager for Janak puri. I went to store around 2.30 pm and I was helped by Mr. Mohit in the store in Sagarpur. On 14th in the evening around 9 pm Mr. Kohli managed to recharge from his pocket of Rs. 200 and it start working. And it was showing that it will disconnect again on 20th august. At that time, I have called number of times every day to airtel to fix the problem as revers for pre-paid to post-paid as it was before and I was told they are fixing it. Sir I have 82-year father and 74-year-old mother as they both want TV as normal day activity for news and devotional channels. It was very stressful time for me to as they both were very angry on me. As it was all my fault but it wasn’t it was mistake done call center person. Till today I haven't received any call from airtel and my dth still not working.

Wrong pack recharged on my prepaid number of rupees 2999 and i wanted to recharge 3359 and mistakenly recharged of rupees 2999.
Mobile number [protected]
Transaction ID [protected]
I tried everything and customer care number is just useless as we can't talk to customer care executives.
I want money refunded at the account from where the transaction takes place.

I have recharged an Airtel number with a fixed cashback, on Aug 21, 2022 at 7:52 pm. On Airtel Payment Banks. It had a cashback offer of ₹10 to ₹30 (atleast ₹10) but didn't receive any cashback. And no response on from the company on the app.

Order Id:[protected].

I have approached an Airtel executive for a landline connection. He told that if broadband connection is taken, we can have the landline availability also.
So I have taken a Broadband Connection along with a Landline connection from Airtel Agency in April 2022.

From there, both landline and broadband connections worked well till June 2022.
In July 2022, the landline connection stopped working. After talking with the local executive, they stated that landline connections were stopped in our area.

I have talked with the customer care and then also I couldn't get the solution.

I request to resume my landline service.

On 21/08/22 I did a transaction of Rs. 549 on Airtel thanks app 2 times but msg of fail has come though amount of Rs.549 got deducted from my account 2 times. I'm not doing the recharge again afaird that they will again deduct money.

I recharged amount of rs 719 to a wrong number. Please cancel that recharge and refund the amount. Or atleast reverse the recharge to correct number.
Transaction I'd:[protected]

​This is very shame and pathetic service of Airtel team that even after repeated complaints to you regarding the issue am facing on my 4 airtel numbers, still you are not able to clear the issues or you not taking any responsibility to solve the issue.Im not able to make any landline calls to anywhere in India on my airtel numbers [protected], [protected], [protected] and [protected] for last one week and airtel support team is asking me to wait for 2 more weeks.

Im not able to take care of my clients for two weeks and airtel team is not at all responding to my complaints

I had made Airtel broad band bill payment of Rs 2179.44 on 18th April 2022 and letter When i got next month bill Airtel claims that they have refunded Rs 1422 on 28th April which i have not received till date.

i have followed up with all the escalation contacts from Airtel and also visited their outlets but of no you. They say the request is still in progress and it it escalated at their end. Every time they copy paste same response.

I need my refund along with compensation for delay and mental harassment under any valid provision under consumer act.

Below is the Email exchange with Airtel where you can find all the details.
appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
----- Forwarded message -----
From: Ahamed Shariff
To: "[protected]@yahoo.co.in"
Sent: Saturday, 20 August, 2022 at 10:19:25 pm IST
Subject: Fwd: Re: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]

ahasha

[protected] Forwarded message[protected]
From: Ahamed Shariff
Date: Fri, 5 Aug, 2022, 8:42 pm
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
To: appellate southabts

I had enough of patience now i need my money back asap. How many more years you want to resolve? 100 days not enough for you investigate and resolve this issue?

Regards,
Ahamed

On Fri, 5 Aug, 2022, 5:35 pm appellate southabts, wrote:
Dear Priyanki Das,

Warm greetings from Airtel!

I am writing in response to your email about refund issue for your Airtel mobile number [protected].

We regret the inconvenience caused due to delay on your request. We would like to inform you that your request is still in progress. Its priority of our team to resolve it as early as possible and we will keep you informed on this.

We thank you for your patience on this

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.

Regards,
Airtel - Open To Questions

________________________________________
From: Ahamed Shariff
Sent: Friday, August 05, 2022 03:38 PM
To: [appellate kk, appellate southabts, appellate kk, appellate southabts ]
Subject: Re: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi,

If you are looking for bank details, please find my cheque details below which I have already shared with you in the past as well. Also to reiterate, this account is not all related to Airtel payment i had made . Airtel payment was made via Amazon pay wallet and i have already shared statement with you in the past. Now tell me what else do you need? Don't do Mary go round again please.

Also to let you know, i will wait for one more week for you to resolve this issue and refund my amount which is pending for more than 100 days now. If you still fail to resolve, i will Post the whole conversation on social media and will also file a complaint against you in consumer court for harassment. Asking the same information again and again and giving the same reason that it is escalated or its in progress is not acceptable anymore.

Regards,
Ahamed

On Fri, 5 Aug, 2022, 11:56 am Ahamed Shariff, wrote:
Can you call me back right now? I need to speak to you right now.

I have already shared all the below asked information long ago.

Do you need need my cheque details to refund the amount? I need clarity on this, what exactly do you need from me?
Regards,
Ahamed

On Fri, 5 Aug, 2022, 11:37 am appellate kk, wrote:
Hello Ahamed,

Warm greetings from Airtel!

I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

I had escalated the issue to the concern team and as per the revert, I would like to inform you that we request you to provide the payment proof and bank statement cheque leaf details for further assistance.

Thank for writing to us.

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Aug 02, 22, 11:41 AM
To: appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
Subject: Re: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi,

It has been 100 days now since the refund was initiated and has gone missing. May i know what is going on? Why is it taking so long? Do you need another 100 days to resolve the issue? This is not acceptable at all.

I need to speak to someone. Can you please call me @ [protected]
Regards,
Ahamed

On Tue, 2 Aug, 2022, 10:45 am appellate kk, wrote:
Hello Ahamed,

Warm greetings from Airtel!

I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

At the outset, we sincerely regret the inconvenience caused to you due to this delay, your request is still in progress and we are working to address your issue on priority. Will revert to you very soon with a resolution.

Thank you for your cooperation.

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Aug 01, 22, 03:24 PM
To: appellate.[protected]@airtel.com
Subject: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi,

May i know what is the status of my refund?
How long you will investigate? From 28th April 2022, the funds are missing .

Regards,

Ahamed
On Wed, 27 Jul, 2022, 12:36 pm appellate kk, wrote:
Hello Ahamed,

Warm greetings from Airtel!

I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

We have already escalated your concern team at the outset, we sincerely regret the inconvenience caused to you due to this delay, your request is still in progress and we are working to address your issue on priority.

Will revert to you very soon with a resolution.

Thank you for your cooperation.

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jul 25, 22, 10:18 PM
To: appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
Subject: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi,

Can you please update the status of my complaint? I want to understand why it's taking so much time to resolve this issue?

One the first place when the full payment was made as per the bill why did you return the funds which I never received? Where did you return the money? To which account and on what date? How much more do i need to wait for the refund?

Give me the time line !

Regards,
Ahamed shariff

On Sat, 23 Jul, 2022, 12:40 pm appellate kk, wrote:
Hello Ahamed,

Warm greetings from Airtel!

I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

We regret the inconvenience caused due to delay on your Complaint.

I would like to inform your complaint is still in progress. Its our priority to resolve it as early as possible and we will come back to you with an update on this.

We thank you for your patience on this.

You can ask us your questions using airtel thanks app. Your feedback makes us better every day.

Regards,

Airtel - Open To Questions

________________________________________
From: Ahamed Shariff
Sent: Friday, July 22, 2022 10:34 AM
To: [appellate kk, appellate kk, appellate southabts ]
Subject: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi Team,

Can you please update what the status regarding the refund? Airtel has got enough time by now to investigate and to escalate.

It's really frustrating that Airtel is taking so much time to refund this small amount.

First of all what was the need to refund when the customer had paid the bill amount. Now that you are unable to trace where did you refund because of your systems inability why are you troubling me asking me to share the same information which is already shared.

Tell me how many more years, decades, centuries you need?

Regards,
Priyanki Das Frustrated customer

On Tue, 19 Jul, 2022, 3:15 pm Ahamed Shariff, wrote:
Hi,

As discussed over the call please find the copy of cheque leaf for refund purpose only.

As mentioned before the payment to Airtel was made using Amazon pay wallet and Amazon wallet statement for 3 months is already shared with you. The cheque leaf i am sharing with you is only for refund purpose and it is no where related to Airtel bill payment.
Regards,
Priyanki Das

On Tue, 19 Jul, 2022, 2:41 pm appellate kk, wrote:
Dear Priyanki Das,

Warm greetings from Airtel!

This is in response to your email regarding refund related concern for your Airtel mobile number [protected].

This is in response to your email [protected], I would like to inform you that we've escalated your concern to the concern team and as per the revert received I request you to write back us with cheque leaf for further assistance.

Hope it helps!


You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jul 19, 22, 01:38 PM
To: appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
Subject: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi Team,

Can you please call me on my alternate number [protected]. i need to speak to someone from Airtel to understand why it's taking so much time to resolve this issue.

Regards,
Priyanki Das

On Mon, 18 Jul, 2022, 4:53 pm Ahamed Shariff, wrote:
Hi,

May i know the time line by when you would be able to refund my money? Merely saying it's escalated is not helping any more.

Regards,
Priyanki Das
ahasha

On Mon, 18 Jul, 2022, 1:05 pm appellate southabts, wrote:
Hello Ahamed,

Warm greetings from Airtel!

I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

We regret the inconvenience caused due to delay on your Complaint.

I would like to inform your complaint is still in progress. Its our priority to resolve it as early as possible and we will come back to you with an update on this.

We thank you for your patience on this.


You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jul 17, 22, 05:50 PM
To: appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
Subject: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi,

The below issue was already escalated on 12th July, what is the outcome of that escalation? How long you will take to resolve the issue?
Please give me your escalation point of contact, i need to speak to them directly.

Issue is pending from 28th April. It is going to be 3 months soon and you are still unable to return my money!!

Will you provide me compensation for future delay on this issue?

Regards,
Ahamed

On Sun, 17 Jul, 2022, 1:06 pm appellate kk, wrote:
Hello Ahamed,

Warm greetings from Airtel!

I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

I am escalating your complaint with the concerned team. We will come back to you with an update at the earliest.

We thank you for your patience on this.

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jul 17, 22, 12:38 AM
To: appellate.[protected]@airtel.com
Subject: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi,
Any update on the below refund request. Can you please tell what is your TAT to resolve this issue?
Regards,
Ahamed

On Tue, 12 Jul, 2022, 7:10 pm Ahamed Shariff, wrote:
Hi,

Please find the below screenshot from Source so that Amazon pay for the month April, May and June. I have not any received any refunds from Airtel.

Just to remind you that refund of Rs 1422 is pending from 28th April 2022. May i know the ETA to close this issue?

How many more days/months required to investigate and resolve the issue?
I have so far provided all the information you asked for that too multiple times. Hope nothing is pending from my end to share.

Don't come to me after one week or month asking for any additional information and tell me again that you have escalated this issue. I have been given the same vague reason after every long gap from Airtel

Regards,
Priyanki Das

On Tue, 12 Jul, 2022, 11:05 am appellate kk, wrote:
Hello Priyanki Das,

Warm greetings from Airtel!

I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

We regret for the delay caused on your request.

We had escalated your issue and as per the revert received, I request you to share the payment proof and bank statement cheque leaf for the further validation.

Thank you for your cooperation.

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.

Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jul 01, 22, 04:32 AM
To: appellate.[protected]@airtel.com
Subject: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi Appellate,

Please find the below screenshot from Source so that Amazon pay for the month April, May and June. I have not any received any funds from Airtel.

Regards,
Priyanki Das

On Fri, 1 Jul, 2022, 3:55 pm appellate kk, wrote:
Hello Priyanki Das,

Warm greetings from Airtel!

I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

As discussed on [protected], we have reversed the amount of Rs.586.35 and Rs.842.52/- to your source account on[protected].In case if you have not received please share the source account statement from date of payment to till date for further assistance.

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.

Regards,

Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jun 30, 22, 07:10 PM
To: appellate.[protected]@airtel.com
Subject: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi,

I have 10 bank accounts and none of them are linked to Amazon pay. Can you please advise to which bank account you have reversed the funds?

I have made the payment by recharging Amazon pay wallet and i have shared the complete details of the same with you.

Regards,
Priyanki Das

On Thu, 30 Jun, 2022, 5:25 pm appellate kk, wrote:
Dear Priyanki Das,

Greetings from Airtel!

This is in reference to the concern raised by you on the refund issue for your Airtel number [protected].

I regret the inconvenience caused to you due to delay.

I request you to write us back with your updated bank passbook/statement attachment for better assistance.

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jun 29, 22, 10:51 PM
To: appellate.[protected]@airtel.com
Subject: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi,

Can you please advise, to which account you have reversed the below mentioned funds?

Below are the details of Amazon pay transaction details from 18th April to 29th April. I do not see the funds here.

Regards,
Priyanki Das

On Wed, 29 Jun, 2022, 2:40 pm appellate kk, wrote:
Dear Priyanki Das,

Greetings from Airtel!

This is in reference to the concern raised by you on the refund issue for your airtel number [protected].

I regret the inconvenience caused to you due to delay.

I have verified our records and found in that, we have reversed the amount of Rs.586.35 /- reversed on[protected] and Rs. 586.35 /- reversed on[protected] If you have not received the same.

I request you to write us back with your updated bank passbook/statement. We will happy to help you.

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jun 27, 22, 02:15 PM
To: [protected]@airtel.com, [protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
Subject: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi The honorable members of the Appellate,

Can the people from appellate take cognisance of the below query and respond to the below mail?

You have been kept in the loop from past one week and you have been blind spectators!!!

It's time to take some action and tell me where is my money? Where did you refund the money?

Regards,
Priyanki Das

On Mon, 27 Jun, 2022, 12:13 pm Ahamed Shariff, wrote:
Hi Manas,

Can you kindly provide an update on my refund? It's pending from 28th April 2022. It's almost two months now.

Regards,
Priyanki Das

On Sat, 25 Jun, 2022, 8:56 pm Ahamed Shariff, wrote:
Hi Team, it has been 48 hrs since your last update. Can you please advise when can I expect the refund?

Regards,
Priyanki Das

On Fri, 24 Jun, 2022, 11:23 pm Ahamed Shariff, wrote:
Any update on this?
Regards,
Priyanki Das

On Thu, 23 Jun, 2022, 2:50 pm 121, wrote:
Dear Priyanki Das,

Warm greetings from Airtel!

I am Manas, your Airtel experience advisor.

This is in reference to your email informing us about refund for your Airtel Mobile number [protected].

Our team is working on your request on priority and will provide updated status to you within 24-48 Hrs.

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jun 22, 22, 07:09 PM
To: [protected]@airtel.com, [protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
Subject: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **
Hi All,

Can anybody provide an update on this? Refund is pending from 28th April 2022.

Regards,
Priyanki
ahasha

On Tue, 21 Jun, 2022, 7:26 pm Ahamed Shariff, wrote:
Hi Team,

Any update on this? The refund is not received yet from 28th April 2022!!!

Regards,
Priyanki

ahasha

On Mon, 20 Jun, 2022, 12:31 pm Ahamed Shariff, wrote:
Hi All,

Any update on the below mail?

Regards,
Priyanki

On Sat, 18 Jun, 2022, 10:12 pm Ahamed Shariff, wrote:

Hi Team,

I did not use any bank account for this transaction. I have used Amazon pay to make the payment. Do you want Amazon pay transaction details?

I have not linked any account with Amazon pay.

Regards
Priyanki

On Sat, 18 Jun, 2022, 2:22 pm 121, wrote:
Dear Priyanki Das,

Greetings from Airtel!

This is in reference to the concern raised by you on the refund issue for your airtel number [protected].

I apologize for the inconvenience caused.

To take further action, request you to share us the bank statement from[protected] to till date.

Thanks for reaching out to us.

Delighted to assist you.

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions
________________________________________________________________________________...⇄
From: shuj009.[protected]@gmail.com
Sent: Jun 18, 22, 11:56 AM
To: [protected]@airtel.com, appellate.[protected]@airtel.com
Subject: Fwd: Fw: Your Amazon.in Order [#] -[protected]
** External Email. Treat hyperlinks and attachments in this email with caution. **

Hi Team,

Please find the confirmation we have received from Amazon pay that they have not recieved the refund amount from Airtel. I am attaching the Airtel refund transaction as well for your referral.
Kindly return my amount at the earliest.

[protected]

Regards,
Ahamed
Sent from Yahoo Mail on Android

----- Forwarded message -----
From:"Amazon.in"
To:"[protected]@yahoo.co.in"
Cc:
Sent: Tue, 14 Jun 2022 at 3:20 pm
Subject: Your Amazon.in Order [#]

Your Account
Amazon.in

Message From Customer Service

Hello Sir,

As per our Conversation over call regarding refund status for
Order ID P[protected]
Order Placed Sunday, April 17, 2022 11:55 PM IST
Merchant Name Airtel OwnRetail BAS

We can confirm that we have not receive any refund for above order. Also I have checked the screen shot you have provided that you have received from Airtel with transaction ID[protected][7502633] there is no refund found against it in amazon pay balance.

Please reach out to Airtel for the refund status.

Warmest regards,
Rashmi G
Amazon.in

Dear Team,
I am Raju Kumar mob. [protected]
I have network problem from starting when I take airtel sim.
I logged a complaint to customer care so many times
But
There is no solution till now and they charged me full amount every month and not giving service at all
Please help me out.

Thanks
Raju Kumar
[protected]