Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 113

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yash Borade
Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Removal of junction box - scheme no 71 Indore

Address:735/B scheme no 71, Indore(M.P.)

Dear Sir/Madam,
There is airtel junction box in front of my house. I believe there is no active connection from it and its causing us inconvenience.
It would be really helpful if you can remove it from there....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tusharshindetms
from Mumbai, Maharashtra
Feb 15, 2022
Report
Copy

Money Paid for Broadband but no installation yet

Address:Mayur Park, Aurangabad

I have applied for airtel broadband and paid money for installation. But since then there is no installation in Aurangabad Maharashtra. It's been already 5 days since payment.

Lead Id : 41-[protected]

I am using airtel postpaid since more than 5 years. This kind of service made me think to port to different network. Should I expect resolution or forget my money and never use and trust airtel service again.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Itsviki
Feb 15, 2022
Feb 16, 2022
This thread was updated on Feb 16, 2022
Report
Copy

Expensive activation charge and hidden gst charge

Address:#142 2nd cross basweshwara layout behind bts garage vijayanagar, 1st floor

Hi,
I went for getting prepaid airtel aim, however store oerson convinced you will gwt good no in postpaid and i went for a good number howe er aftwr a month inrecived a bill of 900
They have included 200rs gst, 300rs for sim activation and 399 for month plan.
This is open eye loot from innocent customer
The store owner have not mention any bidden charges and told about activation charge
Airtel is openly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhagwatibhatt
from Chandigarh, Chandigarh
Feb 15, 2022
Report
Copy

Wrong transaction during recharge

I have done a recharge of 455 from google pay to my airtel no. [protected]. But inadvertently the recharge made on other person no -‪[protected]. I have made request for refund to both (airtel&google) but both are putting thing on each other Please help me in this regard

• Your correct Airtel phone number[protected].
• Incorrect phone number- [protected]
• Amount-455
• ID of the transaction[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AditiGulecha
from Mumbai, Maharashtra
Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data Recharge Not Updated On Airtel Thanks Website

Address:New Delhi

Hi

I am Aditi Gulecha.
My Mobile No. is [protected]

Just now I did a data recharge of 50 GB at Rs. 301/-, but it is not reflecting on the Airtel Thanks App. Tried using USSD code also, but the data balance isn't updated.

The payment has been successful and I have received an SMS regarding the same. However, I do not see any update in the data balance.
Here are the transaction details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Gangaraju
from Bengaluru, Karnataka
Feb 15, 2022
Report
Copy

40 mbps pack taken but providing 12 mbps only from 4 months.

Address:bangalore -560027
Website:www.airtel.com

First time I was surprised by seeing Airtel team not maintaining its words.
I recommend careful. All are business minded.
Till you get the connection and do full payment they will hide many issue.
Once payment done and connection taken, they open the mouth.
I was taken Wi-Fi connection 40MBPS for 6month plan, activation and installation done.
They committed one month speed will be 40mbps but now 16mbps,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
no_so_pro
from Pune, Maharashtra
Feb 14, 2022
Report
Copy

Recharge - wrong operator

Hello,

I wanted to recharge my jio number but google pay selected the different operator ( Airtel ), recharge was a success and I have not got refund for that amount yet,

Mob - [protected]
amount - 155

thanks,
harshal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal.upad008
from Jaipur, Rajasthan
Feb 14, 2022
Report
Copy

Broadband - Airtel people continuously pushing me to pay incorrect bill they have generated.

Website:www.airtel.in

I have been using Airtel's broadband connection whose plan was "Advance Rental Plan" (799 Rs per month) in which I was paying bill in advance for next 6 months. I have been using this connection for more than 3 years approx.
My bill was generated on 8 Jan'22 approx which as per my plan was to be paid in advance for next 6 months with due date on 19 Jan. I called the customer care on 13 Jan'22 and conveyed that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SA I
Feb 14, 2022
Report
Copy

Airtel Bill Payment/reactivation

Dear Airtel,

I have a postpaid connection. The account number is[protected] which I had taken in 2021, after that I travelled out of the country and there are bills which are outstanding, now that I want to pay your system is not allowing me to do so.

I am currently residing outside the country and I want this number to be activated as soon as possible since all my accounts are linked to this number and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Christin kurapaty
from Goa Velha, Goa
Feb 14, 2022
Report
Copy

Airtel pack didn't renew

Address:Goa

I had recharged my Airtel pack on 12th feb 2022. It worked for a day and then the data didn't renew on 14th feb. I have my online classes to attend and I have submissions pending. If you could resolve my problem as soon as possible, I would be really greatful. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
diff_2013
from Pune, Maharashtra
Feb 13, 2022
Report
Copy

Possible malpractice within Airtel - copper to fiber change

My airtel broadband connection got changed from copper to fiber. I had no option but to get it done. However I was told that my earlier connection will be getting closed and a new connection will be setup and this is their procedure. Now I got a new account number and new phoneline and a new password.
When I got a call from retention team they were astonished as they said there was no need to create a new connection. All they were...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkat Sujit Samrat Ch
from Hyderabad, Telangana
Feb 13, 2022
Report
Copy

Airtel Telecom pole in front of our new house - blocking the way

Hi, There is an Airtel pole infront of our newly constructed house which is blocking the way to move vehicles inside the house.

The pole needs to be removed or shifted to a new place. Request to look into the matter asap.

Address where pole is located:
Plot no: J-15, Panchavati Colony, Road 13, Manikonda, Hyderabad - 500089...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathyaprakash Khatri
from Bengaluru, Karnataka
Feb 13, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
Report
Copy

Refund Not Yet Received

Fraud - Still No Refund
I have Bought My Broadband Connection last year 2021 April Month.

Later after a Month i have disconnected the service. The Balance payment of ₹3000+

Still I haven’t received my refund even after email. No Response and no accountability. Complete Fraudsters are From Airtel.

My Account No is [protected]

My Email ID is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Maheswari T
Feb 12, 2022
Report
Copy

Issue with broadband shifting request

Hi All,

I have been using airtel broadband connection for the last six months and it's recently upgraded to Airtel Black Plan. I had to shift my residence recently which is around 2 km from the current location. I checked with airtel team and they confirmed the airtel broadband feasibility and the new location.

I raised the shifting request ticket with airtel and provided the details and address of the new residence....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ruhulmukaram
Feb 12, 2022
Report
Copy

Outgoing SMS not working since 3 months

I am using Iphone (iOS 15.3.1) with Airtel Esim. Unable send SMS while international roaming. having my number active and enough balance.
Registred complain 100 times but always asked to wait for 48 hrs and when make another call then same questions repeated.

done all troubleshoting advised by the Apple and Airtel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiksha View
Feb 12, 2022
Feb 13, 2022
This thread was updated on Feb 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge by Airtel Thanks App failed but amount deducted, and this transaction not shown in the app

Address:Rudrapur Uttarakhand

I have recharged my mobile number [protected] through Airtel Thanks App for Rs. 479 on 12th Feb 2022 and received an SMS with Transaction reference[protected] and the Bank transaction was also completed successfully by the Union bank txn#S41230921 Remark- POS:HTTPS WWW AIRTE/GURGAON/[protected] but my mobile is not recharged and no such transaction shown in the Airtel app. Till now I got no message regarding the recharge, although the amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
socialthinktank
Feb 12, 2022
Report
Copy

Mobile bill over boiling and blocking of account

Address:A 38, Rosewood city Sector 49 Gurgaon 122018

My Mobile no is [protected]
I have post paid connection since last 5 years and have been paying regular.
Since last six months I found that my airtel bills are getting exagerated.
I took airtel internet service and did not use as we shifted out .
I also took DT hservice and could not use it except for first month.
Now I am finding that my mobile bills are coming with above unsed services of airtel internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JinjoJohnson
Feb 12, 2022
Report
Copy

Airtel Black- Falsely charging for DTH

I am an Airtel Black customer. Now Airtel is asking me to pay for a DTH connection which I was not using. I have contacted 121 several times stating the same but no use. When I am not using a connection why should I pay?. I have handed over the DTH box to the Airtel technician. I am ready to pay only if I get that DTH connection back or else please deduct the amount for the DTH from my black account. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JinjoJohnson
Feb 12, 2022
Report
Copy

Airtel Black

Airtel is asking me to pay for a DTH connection which I was not using. I have handed over DTH box to Airtel technician but getting bills for the same. I am ready to pay for but only if Airtel reinstall that DTH box or else please deduct the amount generated for the DTH from my black account. I have talked several times with 121 but no use or help. They didnt help at all. They cant even understand my concern. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moon Mollah
Feb 12, 2022
Report
Copy

Weak signal in our locality Lakhipur goalpara assam

There is no signal strength in out locality.The downloading speed as well as uploading speed is so bad.Please try to fix this problem as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy