Airtel Complaints & Reviews

Hi,
I recently swapped my existing sim with a new one as the existing one was throwing’invalid input’ error while inserting. But after 3 hour my existing sim stopped working and the new sim was not activated. After 12 hour when I tried, the new sim was not working. In fact the sim is undetectable. No network, no service nothing. I am working from home with that number. I am stuck now. Please help me on this. My alternate number is [protected](it is my brother’s number)

Thanks,
Satya

Called up Airtel customer support on March 21 about network problem. ticket #[protected] generated for the same and was informed that it will be taken care of within next 12 hours. Next day called up again to follow got same response that it will be resolved in next 12 hours. its been 7 days now but no update from them.

Air-tel is bothering me pay for charity after paying the pending charges when I ported the number to Jio . I am not sure how many times you will ask me to pay pending charges. Is this some charity you are expecting? I have cleared the balance and paid the pending charges as per Air-tel. But why is that you are asking me to pay pending charges again. Why do you have to scam people with the threat that you will disconnect the service. I am sure that 42 rs per person will make a huge difference . Why not ask for alms directly than scamming people,

I went to the payment link thinking I should donate you, and sadly payment link does not even work. How pathetic!!
I tried paying using Google pay, amazon pay, phone pay and debit card details - nothing works ! Wow stone age

Why do you advertise about customer care when you actually have none
All crap automated system goes in circles and there are options only as per your convenience.

Your chat system is bogus.
I had one air-tel postpaid number that I saved before . I have called that number : [protected] and one senseless man told me to search for the customer care number in google and dial. Hilarious !
On what criteria do you hire people ? Is it based on cow-dung n the head?
I have screenshots on how your payment links failure.

Give me an explanation why you require the pending charges when this was already paid. I NEED a response.

Hello i had recharged my airtel mobile number with inr 1799 and had activated a pack for next 365 days.

Next using 'phone pe' i had recharged the same number mistakenly of inr 2999 and pack for next 365 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done through third party app g pay
) where in they were ready to refund it if was done through airtel app.

Does it make sense?? No matter how you pay money i was paying it to airtel.

Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.

Thank you.

Respected sir mene airtel customer care se confirm kiya or executive ne bataya ki 839 ke recharge par aapko 1 saal ke liye free Hot star live streaming sab or unke kahne or plan me likhit jankari ke anusar hi mene recharge kiya or[protected] ki sam IPL match ke liye mene Hot star open kiya to pese mangne laga app to mene fir customaer care executive ko call kiya or bola ki aapne bola tha ki Hot star 1 sal tak chalega par nahi chal rha to jawab mila ki kuch din se issue chal rha he to aap 4 Apr. ke bad hi Hot star chala payenge, to mene bola ki ye issue tha to mujhe pahle inform kyu nhi kiya gya asa hota to me itna mehnga recharge na karwata or vo bhi aapke executive ke kahne par
Respected sir Airtel company recharge khatm hone ke bad 11:59 ke bad miscall bhi dene ka moka nhi deti to hum kyu 10 din ke liye paresan ho vo bhi pesa pay karne ke bad sir ye problem mujhe hi na hoke karodo logo huyi h to fir Airtel company ko harjana dena chahiye or grahko ko huyi paresani ke liye use punish kiya jana chahiye.

Thank you
Date[protected]

During covid 19 lockdowns & after that in punjab all toll plazas were closed by farmer protest. Airtel closed my wallet & marked as dormant account .
Now am unable to recharge my fastag because it is linked with wallet & now fastag is marked as blacklisted also it shows pending payments of 170 rs at toll plazas.. Customer care executives didn't provide well information about reactivation. They said u have to go at pos of airtel payments bank & open a savings account . I don't want another bank account... Also in my city there is no pos of airtrl.. They said it is closef by airtel...Worst ever service by airtel 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿

Sir i have recharged for 28 days validity but i received sms stating validity for 26 days... it is happening again and again... kindly look it it.
Regards
Magesh kumar
[protected]

Company is charging extra amount on my post paid no [protected], , I have grouped this no in airtel family 999plan, Instead of providing one bill of 999 plan, They are charging me bill for 999 plan &also of [protected].
Instead of resolving my concern, they stopped my outgoing of [protected].Pls take a strong action against company fraud & ask them to reimburse my money. .

Hi,
I purchased Airtel sim from Bangalore. Instead of showing, I'M CALLING FROM BANGALORE, IT SHOWS I'M CALLING FROM KHANDWA LIKE OTHER COMPLAINTS. My number is[protected].
Please change the caller id to show Bangalore instead of Khandwa.
Thank you,
Guru

Transaction id[protected] wrongly recharge mobile number [protected] I have to recharge my mobile number [protected] but iwrongly recharge [protected] please refund my money. Sujata jena.

I am Prakash Kumar Lange.
My contact No. is: +91-[protected].
I have tried so much time to port my no. in another operator, but when i tried to get UPC no. i got this message continuously.
"UPC cannot be generated there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
Please help me. Airtel has worst service.

Not sure why airtel is doing this? No any airtel number is able to call me on my number [protected] (VI Network). All other network providers working well tried JIO and VI users, they are able to call me, but unfortunately airtel users getting “Invalid number” message when they try to call me.

Note: I’m VI user and able to call on any network provider user tried JIO, VI as well as airtel too, I’m able to call airtel users but they can’t.

I made a recharge for Rs. 455 from HDFC BillPay and the funds were deducted from the account on Mar 21 2022. However, the credit has not bee made to the phone number: [protected]

Transaction details: HGA4P0D1C[protected]-AirtelPrepaid-BILLP-[protected]

Cheq/Reference #:[protected]

I can’t make outgoing calls i have recharged today

Airtel stores provide details of Customer's call history to outsiders.

I have made recharge on airtel number [protected] on 22nd March 2022 of Rs. 3359 for one year plan using Net banking in Airtel Thanks App. The amount Rs. 3359 are deducted from my account but I have not received any recharge on my phone number. Please resolve the problem and refund my money back to my bank account immediately. You can call me on my alternate number [protected] if you need further details from my side.

I've ported my no. from bsnl to airtel. i submitted KYC also. It has been 6 days now, and i inserted new airtel sim (bsnl doesn't provide service now) tried to call 59059 for verfication, but it's not connecting. it disconnects within few mins.

Checked with the person whom we got sim, and checked with customer care also by calling/sending mail. All are simply saying dial 59059/remove the sim and insert again/restart phone/select network operator as automatically.
All these things i tried more than 25 times, still its not connecting.

It has been 2 days i don't have any network in my sim. I have missed many important calls and messages.

airtel is not concerned about customers, they are not looking into actual problem, they have some set of steps and they are keep on saying the same.

I ported from Vodafone to Airtel on 17 March.
The network is available but no internet connection

Hi. I have been seeing some suspicious activity going on with my number lately. Someone opened a telegram account using my number a few days back. Someone is using my number for their Flipkart account as well. My whatsapp is banned, though I didn't do anything that violates their policy. I don't know how but i think my number is being used by someone else.
Please help....

No network since last 5 hours. this is constant and happens multiple times a week. your service is not good.