Airtel Complaints & Reviews

I have made recharge on airtel number [protected] on 22nd March 2022 of Rs. 3359 for one year plan using Net banking in Airtel Thanks App. The amount Rs. 3359 are deducted from my account but I have not received any recharge on my phone number. Please resolve the problem and refund my money back to my bank account immediately. You can call me on my alternate number [protected] if you need further details from my side.

I've ported my no. from bsnl to airtel. i submitted KYC also. It has been 6 days now, and i inserted new airtel sim (bsnl doesn't provide service now) tried to call 59059 for verfication, but it's not connecting. it disconnects within few mins.

Checked with the person whom we got sim, and checked with customer care also by calling/sending mail. All are simply saying dial 59059/remove the sim and insert again/restart phone/select network operator as automatically.
All these things i tried more than 25 times, still its not connecting.

It has been 2 days i don't have any network in my sim. I have missed many important calls and messages.

airtel is not concerned about customers, they are not looking into actual problem, they have some set of steps and they are keep on saying the same.

I ported from Vodafone to Airtel on 17 March.
The network is available but no internet connection

Hi. I have been seeing some suspicious activity going on with my number lately. Someone opened a telegram account using my number a few days back. Someone is using my number for their Flipkart account as well. My whatsapp is banned, though I didn't do anything that violates their policy. I don't know how but i think my number is being used by someone else.
Please help....

No network since last 5 hours. this is constant and happens multiple times a week. your service is not good.

Dear sir/madam,
I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Airtel have installed an internet booster tower in jeevan vihar, shastri nagar, ghaziabad, Uttarpradesh at house no. C -22.
I request you to take some preventive steps as it is not good for health because it causes hazardous radiations and i request you to remove that tower as soon as possible.

Please take this into consideration .

Airtel complaint id#[protected]

For above issue, Airtel service engineers are making false promises & not resolving it. Airtel customer care executives just make promises and say that the same has been escalated. this issue is pending for last 40 hours

Can't connect any call, not sending sms, network issue. Bad network.

Hi Team,

This is regarding my complaint about three recharges that I have made through net banking and via gpay window for a similar number. I was under assumption that my first payment got failed as I have got a message on the same and I have tried twice from netbanking solution and one time from gpay. Among this one payment was successful and rest of the two failed. I wanted to request for a refund of these two payment requests that I have made which is a total of 6000/- Indian rupees. Please find below order ID details and attached Google pay transaction details for your reference

Order Id:[protected]

Order Id:[protected].

Google transaction Id: CICAgOCtIJHxaA

Hi, I'm using Airtel postpaid connection in netherlands for more than 4 years. Since morning 10:30 suddenly the signal dropped and i tried this sim with other mobiles also but still no signal at all. But I can able to see the sim is detected in the sim card management . So the problem with the network collaboration. Since all my OTP s are connected to this sim card number i'm totally struck now. Please give me a quick solution

For my SR#[protected], Airtel service engineers are making false promises & not resolving it. There is no system to talk to Airtel customer care executives.

Despite my repeated mails (ONLY WAY OF COMMUNICATION with them), there is no response.

I could not send port message from airtel. I am in unlimited plan (rs.179). but i my message is not send to 1900.

Last time airtel said i am not in unlimited plan. so i could not send port message to 1900. but now i am in 179 unlimited plan. but still i could not send a message.

My airtel number is [protected]

I went to a Airtel store in tollygunge kolkata. Address is premises 41 D, Ashok nagar, Tollygunge kolkata-700040. I went there for SIM replacement. My SIM was old and I want a new SIM. The lady in the store said that there is a mismatch in the name so you have to take postpaid Sim. My sim was prepaid. She said your ownership will not remain if you will not take postpaid. Otherwise the Sim will get deactivated. And also said she don't have any other options. She activated postpaid plan and said that you have to keep postpaid for 4 months otherwise the SIM will get deactivated. She cheated me. My number is [protected].Please take strict action against her and change my Sim to prepaid. I can pay expensive lla.

Even after recharging my number it shows no service I need solution asap

Landline number [protected]
On 24th Feb the abovementioned airtel landline number which is on my name was given a waiver of 250/= + taxes which comes out to be 295 rs total.

Numerous complaints were made to AIRTEL
121 customer service regarding issues with the connection and when I recived the bill I called back on 121 and was given the above mentioned 250/= plus taxes discount as I did NOT want to continue with AIRTEL with so many issues.

The executive named MAANSI provided me a waiver of 250/= plus taxes as she was from the retention department and did not want to loose a customer.

Since then till today the waiver has not been processed and I recieve more than 5 calls a day to deposit the bill which has not yet been adjusted with the amount of 295/= rs.

It's been almost a month and now very FRAUDENTLY I have been charged with the late payment fees and today morning itself my connection has been RESTRICTED which means NO INTERNET and NO OUTGOING calls from the landline number provided.

Just yo keep the BILLING CYCLE active AIRTEL has FRAUDENTLY kept my incoming calls active so that they can bill me for another month and also fine me with late payment fees and asking me to pay the bill in which NO adjustment has been made till now.

I have also contacted 121 myself numerous times that I am willing to the bill after the adjustment and alli I am promised from AIRTEL 121 support team is that they are SORRY as the adjustment of 295/= is not yet made from their side and matter being ESCALATED to the senior department with the promise of a call back and adjustment being made in 24 hours but as usual it's a no show.

On 20th March I had a lengthy conversation with one
Aditi Vajpayee of the AIRTRL team
The call landed in Madhya Pradesh in the north
district as per the information provided by her.
The interaction ID for the same was
[protected] and as usual I was promised a call back from the senior department with the resolution but again a no show.

It's as simple as
I use the connection so I should pay the bill
I was OVERBILLED as my issue took weeks to be solved so I was given a waiver which never reflected in my account and I did not pay the bill and constantly called 121 to make the adjustment and take the bill on call itself.

This is pure HARASSMENT on the part of AIRTEL by NOT DISCONNECTING the services fully and keeping the account active and FRAUDENTLY promising WAIVER by not processing it almost a month after also.

When the issue has been raised and ESCALATED by the 121 team numerous times as I get called up frequently whole day regarding the billing issue then why am I being HARASSED by being called up whole day again and again.

When the issue has been ESCALATED there should be some patience on the part of AIRTEL of not calling me up again and again for the due bill which is actually mistake and delay on their part.

I want to SUE the company i.e.AIRTEL
for the HARASSMENT and MENTAL TRAUMA they are causing by calling again and again whole day without checking why there is a delay on the part of customer.

Today also called up to solve the pending issue but FRAUDENTLY was again asked to wait 24 hours and the person named
SHOYSHAB KHAN from the DISCONNECTION department very FRAUDENTLY never provided the interaction id of the call no the state or region where the call hd landed.

Such matters re o[censored]tmost carelessness and should be checked by concerned authorities.

Iam using airtel postpaid plan rs999 on my number [protected]. On 05 Jan 2022 I have raised complaint as Internet issue with airtel #[protected]. For almost 2 months i called customer care for this problem. after multiple calls and mails they replied that they working on it. Suddenly on 04 Mar 2022 i received SMS saying that this complaint was resolved, upon calling customer care they said complaint was automatically closed by system becoz of the timeline yet Iam paying bills and still with issue. After some heated conversation from airtel they raised another compliant #[protected] on same day. Mrs.Aishwarya from airtel promised that they will take it on priority and will reolve the issue by 19th Mar 2022. So I have waited untill 18th Mar 2022. On 18th I have receiced SMS saying that complaint was reosolved upon calling customer care again they said compliant was closed and the solution was "soft optimised". yet Iam still facing network issue now additionaly Iam facing call droping also. I got frustrated and started scolding Mrs.Revathy from airtel on the call. after an hour she asked me wait again 7 days untill 26th Mar 2022. Everytime I tried connect with senior members yet they are litreally begging to excues airtel and wait for some more time. Even almost 2.5 months after India's No:1 network provider cant able solve my network issue, shameleslly they are still generating bill asking me pay.

I did recharge on 22 March 2022 for someone else's number through Airtel app but instead the recharge happened on my number.

I rechecked by doing recharge for another airtel number as well but still the recharge was initiated to my number only.

Since this was an app related issue, I want my last recharge transaction to be reverted and amount transferred back to my account.

Hai sir
I am ziyad i am from India but now I am residing in qatar. I can not get any incoming messages and messages from my airtel number [protected].
Because of this problem I can't using banking. Not getting the OTP. can you please solve this problem. Don't have any problem for outgoing calls and messages its working

Sir.i am paid amount for order to amazon Rs29, 990 on date 27 July 2021 by Airtel bank Netbanking.I am return my order back to Amazon.On date 19 Nov 2021 (Amazon) refund my money back to source.but my amount not credited yet.My Airtel bank no. is[protected] and name Alka Rani.