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Airtel Complaints & Reviews

2.1
Updated: Jan 6, 2026
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Airtel reviews & complaints page 1259

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R
rajan.shukla
from Mumbai, Maharashtra
Jun 16, 2017
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Address: Howrah, West Bengal, 711313

. i have port the vodafone no since fifteen days but my mob no-[protected] not having port till date. i have many time contact to our local representative his mobile no is[protected].
please find a solution top most priority.
please send the reply this mail Id-rajan.[protected]@essar.com.
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    P
    Priyanshi Sophia
    from Mumbai, Maharashtra
    Jun 16, 2017
    Resolved
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    Resolved

    Address: Ranchi, Jharkhand

    Please bring back the animax channel. I love it. It is a really good channel and i can't live without those great funny and action shows.

    This channel is different from other cartoon shows. It is fun to watch it and teens love this channel.

    All other dth service providers have animax in their channel list but airtel doesn't have it and it makes me really disappoted.

    Please bring animax back. Airtel is otherwise really a great dth service.
    Jul 18, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jun 17, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 16 June 2017 .

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      V
      Vinay Kharde
      from Mumbai, Maharashtra
      Jun 16, 2017
      Resolved
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      Resolved

      Address: 400071

      I vinay kharde had taken new connection on 15 may 2017 as earlier i was using cug plan of my previous organization rosenberger electronic india pvt ltd. I had paid rs 300/- to airtel store near goregaon railway station, mumbai and my hr had given noc for transfer my mobile no [protected] to personal from cug plan. For new connection i had taken plan of rs 799/- rent in which all outgoing call are free (Including roaming).

      When i received first bill for new connection of my mobile no [protected] was shocking as the amount had exceed and was charge to me worth rs 87, 800/- (Eighty seven thousand and eight hundred). When i follow up with airtel customer care as per them it was transfer from old account of my previous company. I am really not able to understand if my old organization given noc for my separation of my mobile no. Than why i am charge for there n-user account. Under there cug plan all the employee in india is using airtel connection and customer care is saying me to pay the same amount which i had not used.

      Requesting you to give me justice and help me to resolve the above case. I am receiving message saying your going call will be barred.
      +1 photos
      Aug 8, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 06, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 16 June 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Dear Customer Care,

      My outgoing call, Data facility is been blocked. Really overall very bad experience with airtel as they are transferring amount of company to single user account even after receiving NOC from company. Customer care is not at all supporting and telling story. No one is bother to solve the problem. Airtel customer approach to resolve the issue had really disappointed.

      Regards,
      Vinay Kharde,
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        V
        Vishul Singhal
        from Delhi, Delhi
        Jun 16, 2017
        Resolved
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        Resolved

        Address: 122001
        Website: Airtel.in

        My airtel postpaid number is [protected]. I had 16gb of 4g dataand i used only 6gb and after using 6gb my data speed was reduced to almost less than speed of 2g. This same thing happened last time also in previous billing cycle. Also airtel is not responding anything about.
        The point is they dont have any solution to it.
        I request you to please help me with it.
        Very dissatisfied with the services by airtel.
        Jul 30, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jun 16, 2017
        Airtel Customer Care's response
        Dear Vishul,

        This is with reference to your post, dated 16 June 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Jun 29, 2017
        Airtel Customer Care's response
        Dear Vishul,

        This is with reference to your post, dated 16 June 2017.

        We tried calling you multiple times to get additional details to enable us to address your
        concern.

        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        There is no point on explaining the same problem to airtel again and again every month. And still no solution.
        It is better to port out to another operator
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          K
          K Sakkaravarthi
          from Delhi, Delhi
          Jun 16, 2017
          Resolved
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          Resolved

          Address: 620024
          Website: airtel.in

          Recharged for 99*79 (My uncle no) towards the activation of international
          Roaming (Usa) for rs. 3, 998/- on 19 may 2017 valid for 30 days. The have not
          Activated service to that no. We have inquired the airtel customer care team (Over voice call and email) before and after the recharge regarding this and requested them to resolve the issue. They continuously asked for more time to clear it. Even after 28 days we could not avail the service. Due to this we have faced a major stress mentally and psychologically. Also, we have requested them to refund the money for which they are reluctant to do so.
          Jul 17, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jun 16, 2017
          Airtel Customer Care's response
          Dear Mr. Sakkaravarthi,

          This is with reference to your post, dated 16 June 2017.

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            P
            Paurik
            from Mumbai, Maharashtra
            Jun 16, 2017
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411014
            Website: www.airtel.in

            Dear airtel,

            On last saturday 10-june-2017, i have requested convert my post-paid number to prepaid at airtel office, check below address

            Viman pride, viman nagar,
            Air port road,
            Pune,
            Maharashtra 411014.

            They told me your prepaid card with active after 48 hours. There was no sms came from airtel within 48 hours. So on tuesday 13-june-2017 i went again to service center to know the problem.
            They told me some pairing issue it will resolve next 48 hours, i wait till thursday 15-june-2017 still there is not update from service center or air tel. So i was again go to service center but answer is again same.

            Today 16-june-2017 still my card not convert into prepaid.

            Thanks,
            Paurik
            Aug 6, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jun 16, 2017
            Airtel Customer Care's response
            Dear Paurik,

            This is with reference to your post, dated 16 June 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 06, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 16 June 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              K
              kriya jain
              from Chennai, Tamil Nadu
              Jun 16, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600008
              Website: WWW.AIRTEL.IN

              The airtel team is not at all giving me any response. When go for cash payment they tell only cards are allowed. And when i tried to convert my number from postpaid to prepaid they asked me to bring my last bill summary. I receive it through my mail but they are telling this is not what we want. They want a bill which has some code in it. But they are not sending any such bills.
              Is this what you tell you are the best network?
              Aug 14, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jun 17, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 16 June 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jul 06, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 16 June 2017 .

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                N
                Nishi Puniani
                from Chennai, Tamil Nadu
                Jun 16, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110001
                Website: airtel

                I received message on early morning of 08.06.2017 that `lifestyle' service and `fashion and glam' activated on my mobile no [protected]. These services automatically activated without my wish and amount getting deducted on daily basis for fashion and glam @ rs.5 and for lifestyle service @ 35 for 7 days starting from 8th june 2017. I have requested so many times but getting message daily for being charged.
                Jul 30, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Jun 20, 2017
                Updated by Nishi Puniani
                Still waiting for resolution of my grievances
                Verified Support
                Jun 29, 2017
                Airtel Customer Care's response
                Dear Nishi,

                This is with reference to your post, dated 16 June 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear Airtel customer services please deactivate lifestyle and fashion and glam services activated with out my concern on my mobile
                These services automatically activated without my wish and amount getting deducted on daily basis for fashion and glam @ re's.5 and for lifestyle service @ 35 for 7 days

                Please stop this nonsense immediately. Otherwise I will change/port all my family 8 post paid connection's

                Thanks
                Kaleemullakm
                [protected]@gmail.com
                [protected]
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                  N
                  naveensj
                  from Chennai, Tamil Nadu
                  Jun 16, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600074

                  Hi sir,

                  I have requested for name transfer of my airtel number from my sisters name to my name in airtel showroom on 10rd jun. I have submitted the id proof and aadhar proof. Hence the airtel showroom executive gave me a new sim with my same number. After two days old sim got deactivated. As per process, with the new sim i have to call 59059, but when i tried i could not make a call. I am not able to call any other network. I have tried making a complaint from my alternate to [protected]. I dint get the satisfiable answer. Its been 7 days, still my number not activated. Please activate it asap.
                  Jul 17, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 16, 2017
                  Airtel Customer Care's response
                  Dear Naveen,

                  This is with reference to your post, dated 16 June 2017.

                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                  We look forward to receive the required details.

                  Regards,

                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    ashish.sharma091990
                    from Coimbatore, Tamil Nadu
                    Jun 16, 2017
                    Resolved
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                    Resolved

                    Address: Meerut, Uttar Pradesh, 250001
                    Website: Www.airtel.com

                    My name is sumit chaudhary.. I live in meerut (Up).. My airtel postpaid number is [protected] which is on my mom name (Urmila devi)... The issue is - 4 month before my monthly plan was 149rs... I was change my monthly plan to 545rs with 1000rs internet booster... Then after using one month i visit to nearest airtel store for regarding changing my plan again to 149rs.. Because i don't like 545rs plan... Then airtel store employee said that i'm sending a mail to airtel regarding your plan change request and your plan will be changed in within 24 hours... Then after one month my bill was generated and which is 1800rs... I was shocked still my plan has not been changed... Then i again visit to same airtel store for regarding this issue... I ask them for this issue... They said your plan still not changed we are tried and send email regarding your plan change request but we don't know why your plan has not been changed... They said wait for 2-3 days again we are trying to change your plan... I left from there and starting to wait... Again next month bill has generated and which is again 1800rs... Now total bill is 3600rs.. Now again i'm surprise.. I'm only using this number for incoming call and why they not changing my plan... What to do... Then i again visit to the airtel store... Then they said your plan has not been changing to 149rs monthly plan.. We send so many email to the company regarding your plan change issue but there is no reply from the airtel company we are sorry... You have to pay your bill which is 3600rs... Now you have to pay 2600rs and we will give you waiver of 1000rs... Than i paid 2600rs to the store.. They said your bill has been paid now definitely your plan has been change to 149rs per month for sure... Then i decided to port my airtel number to vodafone... I port my sim to vodafone but its not be port... I call vodafone regarding this port issue and they said this issue not from our side its from airtel side because you have 1000rs outstanding bill amount which is not paid by you to the airtel... Now again i'm shocked and i was call to airtel customer care n they said your 1000rs waiver still not giving you.. We don't know why... Please visit to nearest airtel store... I visit 4th time to airtel store again airtel store employee said we don't know why again and again this kind of issue happening with you.. We are extremely sorry for this.. Store employee said please contact to airtel customer care and registered your complaint against this issue.. They will definitely solve your problem.. I did so many calls to airtel customer care and registered so many complaints from the last month.. But they are not listening to me... My problem is still here... I'm mentally harassed by this company... Now my current bills has been generated which is 545 rupees... Now total bill is 1545 rs... What to do now... They are not changing my plan from the last 3 months... They are not give me the waiver of 1000rs which is they promised me... Now they send me another bill... Sir please help me... Its my humble request to you... Kindly provide me waiver of 1000rs from the airtel company and change my plan to 149rs or if they are not changing my plan then remove my outstanding bill amount i want to port my number to vodafone...

                    Please help me as soon as possible... Its my humble request..

                    My last airtel registered complaint no. [protected]

                    My current contact number is [protected] arrange call back on my this number.. Thank you
                    Jul 28, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 16, 2017
                    Airtel Customer Care's response
                    Dear Mr. Sharma,

                    This is with reference to your post, dated 16 June 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jun 22, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 16 June 2017 .

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jun 27, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 16 June 2017.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                    Regards,

                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      V
                      Vikas Chand Dewangan
                      from Delhi, Delhi
                      Jun 16, 2017
                      Report
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                      Address: 495334
                      Website: uidai.gov.in

                      सर,
                      यहां नेट इतना धीरे है कि पेज भी ठीक से नही खुल रहा हैा यहां पर 400 मी में टॉवर है वहां से प्राबलम है 1 माह से अधिक हाे गया हैा वेब साईड टीक से नही खुल रहा हैा यह करीब 1 माह से उपर हो गया है ऐसे ही वेबसाईड खुलता हैा
                      +1 photos
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                        N
                        naray7an
                        from Chennai, Tamil Nadu
                        Jun 16, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600039
                        Website: Airtel Service Provider

                        Hi - i am from chennai. I have an airtel connection since 2013. Last 15 days, i was facing frequent disconnection and subsequently i have raised a complaint. But the complaint is pending for more than 15 days without any proper resolution.

                        After visiting my place by the technical guys, my phone is also not working. Also speed of my net is 250 kbps against 2 mpbs.

                        Technical guys are not smart enough to solve this problem quickly.

                        Really fed up with airtel service.
                        Jul 21, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 20, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 16 June 2017 .

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          Anniyan Tamil
                          from Bengaluru, Karnataka
                          Jun 16, 2017
                          Resolved
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                          Resolved

                          Address: 560002

                          I have recharged for 249. It shown unlimited calls and 4gb net for your number in myairtel and i have recharged that. But that pack is not working for me.. I asked customer care but they replied very badly. My 249 rupees gone and previous month 20 rps i have recharged it also gone not credited. I hate airtel and i curse airtel owner. If you getting money by cheating middle class customers surely you will pay for this and my number is [protected]
                          Jul 30, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Jun 16, 2017
                          Updated by Anniyan Tamil
                          I have given number incorectly and my number is [protected]
                          Verified Support
                          Jun 16, 2017
                          Airtel Customer Care's response
                          Dear Anniyan,

                          This is with reference to your post, dated 16 June 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jun 29, 2017
                          Airtel Customer Care's response
                          Dear Anniyan,

                          This is with reference to your post, dated 16 June 2017.

                          We tried calling you multiple times to get additional details to enable us to address your
                          concern.

                          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            S
                            Sham Singh Rana
                            from Thanesar, Haryana
                            Jun 20, 2017
                            Resolved
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                            Resolved

                            Address: Karnal, Haryana, 132001

                            I have applied thrice for new b.b connection but no action taken so far. My request was allocated to airtel field officer at karnal-haryana sh.shushant.He has collected reqd. documents from me on[protected] & had promised to get new b.b. connection installed at the earliest but sorry to mention that till today the 20th june no action has been taken .I have contacted him four times on his ph. [protected] but no use except assurance.
                            Jul 29, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Jun 20, 2017
                            Updated by Sham Singh Rana
                            no action has been taken in this direction.
                            Verified Support
                            Jun 20, 2017
                            Airtel Customer Care's response
                            Dear Mr. Rana,

                            This is with reference to your post, dated 20 June 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Jun 22, 2017
                            Updated by Sham Singh Rana
                            Again it is submitted, the b.b.connection has not been provided& the complaint is pending.
                            Verified Support
                            Jun 28, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 20 June 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              N
                              namangulati
                              from Gurgaon, Haryana
                              Jun 16, 2017
                              Resolved
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                              Resolved

                              Address: Faridabad, Haryana, 121010

                              I got my airtel mobile number recharged for rs244 via paytm which was supposed to give me unlimited calling for 28 days. But there was no confirmational message from the company... However on the recharge not working, i called customer care, who said that since i was on roaming and my home network was rajasthan, this offer would only work over there... I am a student in rajasthan and cant afford more than 300rs/month on phone bill... Now this recharge was wasted and i got no benefits off of this recharge... If this offer wasn't available on roaming, then why am i receiving such offers while roaming.. I need to get a recharge for same amount on talktime, but there is no such option or refund
                              Jul 30, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 16, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 16 June 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jun 29, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 16 June 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                G
                                gettovivek
                                Jun 16, 2017
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Hi,
                                This is mrs. Padma gupta having airtel prepaid connection no. +91-[protected]. I lost my mobile just an hour ago, hence i request airtel team to please block this sim card asap.

                                Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

                                Thanks,
                                Padma gupta
                                Alternate contact no - [protected]
                                Jul 30, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2017
                                Airtel Customer Care's response
                                Dear Ms. Gupta,

                                This is with reference to your post, dated 16 June 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jun 29, 2017
                                Airtel Customer Care's response
                                Dear Ms. Gupta,

                                This is with reference to your post, dated 16 June 2017.

                                We tried calling you multiple times to get additional details to enable us to address your
                                concern.

                                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  H
                                  Heena Kunal
                                  from New Delhi, Delhi
                                  Jun 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: 122002
                                  Website: www.airtel.com

                                  I would like to report an instance to “airtel” that i have requested for a broadband connection on airtel website. 2-3 people from airtel were calling me for a connection. Some of them are calling from mobile number and some from landline. I approximately got 12 calls in a day and got frustrated and told one lady that i am already in touch with a guy who is coming on sunday to pick up the documents because i am unavailable at home on working days. Finally one guy came to pick the documents on sunday and filled the form and took inr 1000 and provided a receipt in lieu of filling the document. Now i got a call on monday from airtel which is 10th april’17 and one guy has informed that there is no feasibility in area and they won’t be able to install connection in my area. I have started asking few questions from this guy who was claiming to be from airtel was highly rude and said your money will provided to you in a ridiculous manner and disconnected the call. Now i have no clue to whom i can speak and inform about the same because both the guys are called “pawan-[protected] & manish [protected]” are not attending me. I have spoke to someone in airtel care they said receipt is not valid and no one is able to track the same.

                                  I have already informed that guy that there is not feasibility in the area and he said he will get the creative improvisation done to provide better services. I have been associated with airtel since 8 long years and always recommend my people to go with airtel. Why this fraud has been done to me for what reason. Why airtel has hired such fraudsters. My trust for airtel is on stake now and don’t know if should be in relationship with airtel or not. This was one my first and last bad experiences and i hope that someone will read this email and this will not happen to anyone else in future.

                                  If i will not get any resolution to above request then surely i will file a legal complaint against the airtel and those fraud boys to give them a lesson.

                                  Attached are the documents for future reference.
                                  +1 photos
                                  Aug 6, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Jun 16, 2017
                                  Updated by Heena Kunal
                                  This issue was happened on 15th April'17 and no one has turned up till now. I have been following up every alternate day
                                  Verified Support
                                  Jun 17, 2017
                                  Airtel Customer Care's response
                                  Dear Heena,

                                  This is with reference to your post, dated 16 June 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 06, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 16 June 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Sandeep7008
                                    from Asansol, West Bengal
                                    Jun 16, 2017
                                    Resolved
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                                    Resolved

                                    SBI otp sms not received

                                    Address: 760003

                                    Hi airtel, i am not getting otp for sbi online transactions. I already registered my mobile number in the bank. From the past one month i am not getting messages and otp's for my online banking transactions. Unable to send messages also. I contacted bank they are telling register your mobile for otp support in airtel. My cell no is [protected]. Please do the needful. Thanks and regards -
                                    Mrutyunjay banda
                                    Mail id - [protected]@gmail.com...
                                    Helpful
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                                    S
                                    skgnova
                                    from Pune, Maharashtra
                                    Jun 16, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: Pune, Maharashtra, 411036

                                    I have a airtel postpaid no. From delhi circle, a corporate connection. Now i moved from delhi to pune and requested a circle change after going to a airtel store (Magarpatta city, pune) and submitting all the required documents. They said that i'll not take more than week and provided me another sim. I completed all this formalities on 20th of may, 2017.

                                    After that i did the multiple followup with the person in airtel store (Magarparrata city, pune), but no update till now. Calling customer care doesn't help as there is no request from airtel store. I went there again and they told me within a week it will be done, but nothing till now.

                                    I'm in roaming and paying the bills (As postpaid connection) without using the services. I never though such rude service from airtel. Please take a look into this on priority otherwise i' have to port my no to another service provider.
                                    Aug 6, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Jun 11, 2017
                                    Arun Modak's response
                                    ok vari careful
                                    Verified Support
                                    Jun 16, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 16 June 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 06, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 16 June 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    I am no use in tha sim two month ofter use sim working two days only ofter no worked plese help iam sim working.iam sim no:[protected]
                                    [protected]- [protected] [protected] [protected] [protected] [protected] [protected] [protected] nambar is chit from airtel nambar is intarnet mb is 500 gb so posibal no rechargee intarnet pack
                                    Hi

                                    My mobile is stolen today around 2PM in bus. please block the device
                                    IMEI number is [protected]

                                    Thank you
                                    Sim card name :kulsuma bano
                                    W/o:nisar ah thoker
                                    State:kashmir
                                    Distt:kulgam
                                    Sim card no:[protected]
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                                      K
                                      krupakrishnan
                                      from Mumbai, Maharashtra
                                      Jun 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560100
                                      Website: Airtel Service

                                      Hi, from june 13 th 2017 we (My colleagues) in electronic city phase 2 are facing network issue (No 2g/3g internet access and also frequently no airtel service between 10 am to 5 pm. One day its ok but daily its not ok so please provide smooth network for the same. We would like to enjoy the service / support from airtel so please do the same asap.
                                      Jul 30, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 29, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 16 June 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      My aitel sim cannot be recharge with some offer amd sms pack it shows tjat transaction successful but its not working

                                      Airtel network issue from past june 13th 2017 - Comment #2760906 - Image #0
                                      एयर टेल का नेट धीमा चलता है।348 का रिचार्ज 1जीबी प्रतिदिन वअनलिमिटेड काॅल का दावा ग्राहको से धोखा है।डाटा तो देते है लेकिन चलता नही स्पीड 2जी से गईबीती है।कोल की आवाज साफ नही है।
                                      केयर पर बात ही नही हो पाती।
                                      सुधार करावे।ग्राहको का भरोसा न तोडे।।
                                      Please disconnect my Airtel broadband(([protected]_mh)) & landline connection ([protected]). I have paid all outstanding amount, Please get this disconnocted.
                                      Please close sim card number [protected].
                                      This sim card is lost and belongs to my deceased mother Mrs.Asha S Shetty.

                                      And we are currently noticing some activities from this number. It was inactive for a very long time.

                                      Please close this sim card asap.
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