Airtel Complaints & Reviews

This happened in chidambaram in tamilnadu state. I recently went in airtel showroom to link my mobile with aadhar. The airtel agent said it is mandatory to open airtel payment bank account in order to link aadhar. The government did not insist people to open an account with airtel payment bank. So, they are misusing this scheme and misguiding innocent people to fall prey. The government should take strong action against this kind of behaviour by airtel.

Airtel,
I don't know what do you want from your customer. Every time i had requested that i was not able to use 4g services in my airtel no.[protected], but all the time your executive didn't respond to me politely. I think i had take a big mistake that i had choose airtel services. It is more than 1 month and 14 days still i had not able to use internet on my airtel number.

I will now port out my this and all airtel number and requesting to all that kindly do not go with airtel as their commitment are fake.

On 16th june i was changed my network from idea to airtel and there is a airtel service center islampur (Gurgaon) and the executive name is lokesh, he charged me 499rs. For frc amount & told me that after recharge you will get ul local + std calls & 1gb 4g data daily for 70days in 4g handset.
As i told him that i have only 3g handset so i cant avail that offer then he
Replied me that you cant avail the benefit of 1gb 4g data daily, then i asked him that i dont need data but ul local & std calling for 70 days is necessary then he suggest me to recharged with frc 499rs.
Then i will pay him 499rs. On date 12th june but i get msg of frc
449rs. And i get ul local+std calls for only 35days.

After that i will call him and talked to him about it then he says that i will definitely provide you validity of 70days.
Now, he says sorry i cant do any thing.

I have call recording of it. Now i need my validity of 70 days because of validity of 70 days i was ported my no. From idea to airtel.

Dear team,

Please be informed that i have initiated for the online refund as the connection is not feasible. Connection initiated on feb 2017 and have received various msgs stating the connection is not feasible. Comp reference no. Aor4362fa, acct no: [protected]. Alt contact no.[protected]. Kindly advise the status.
Thanks in advance,
Venkateshwar a k

I have made bill payment of one airtel datacard connection through airtel portal. Even after proof of my payment through my bank statement, airtel insisting on recovery and getting at least 4 disturbing phone calls for last 3 months, everyday.
Today of their own they communicated that i requested for deduction of the amount from my other a/c, thus they are fulfilling my request, which is a false statement.

Hi this is jayakumar, i've requested a new connection to airtel and there team came and collected the documents and installation charges, after a week they are telling that connection is not possible in your area. This is the third time i am facing the same problem. Every time they telling the same think for getting the customers after collecting the documents they are not responding properly

Jayakumar
[protected]

Hi team,

Last 3 to 4 months, the airtel team unable to activate my number in head office, begumpet. This is very shame of airtel telecom department.

I have provided all details to the airtel service provider through biometric, we entered the hlr sim but after a week i checked in store the universal sim was activated. How come the universal sim was activated.

Mobile number: +91-[protected]

Hi sir,
I have complain on 12th june 2017 regarding network issue one of guy has been come to my home and check the network problem, he told me here is big problem of network within 2-3 days problem has been resolved, but still i am not getting any solution from airtel. Please look into this my reference (Complaint number) is 76879451.
My address is 112-a mohammad pur, r. K. Puram new delhi - 110066

Thanks and regards
Avnish kumar singh
[protected], [protected]

[protected]this is my airtel number. Plz send me last 6month incomeing and outgoing calls. My email, [protected]@gmail.com.my number used in my car rent business. My worker used this number worng perpose.you can help me at this mater. Plaza sand me last six months incoming and outgoing call records. My email is [protected]@gmail.com.
With best regard
Jiten chetia

Hello,

I reqquested for a new broadband connection. On executive's visit, i made an online payment choosing a 3 month's advance rental plan (Total of rs. 2697). However, the intallation guy came in and said it was not feasible to install the broadband connection and left. Since then, i have contacted customer care multiple times but every time the executives either disconnect the call after listening to the story and putting me on hold or tell me after a long hold that systems are down. It's very clear that customer care is not entertaining this issue at all. On the contrary after i had placed the request for initially for a new connection, airtel called me the same day and kept following up on it with me till the day executive came to install. Nothing after that. All the effort is in sales only.

As per the assurance from airtel marketing executive, i change my mobile service from idea network to airtel network[protected] against mobile no. [protected]. But unfortunately, no network is bhel campus, ramachandra puram hyderabad-502032.
Airtel network must be there in prime area like bhel hyderabd-32. We are company executives and mobile network must be needed for me.

So, airtel networks hyderabad is requested to do needful for immediate network service in this area.

I tried to recharge [protected] with 110 full talktime plan on 18.06.2017.
I tried to recharge through airtel's own website. All the steps went through properly even till the final password. I paid through hdfc netbanking. My money was debited but i got the message as recharge failed. And my number [protected] was not recharged. Till now i haven't received my money back to my account and recharge also not done.

Two weeks back i move to bangalore, but using my hyderabad sim, when tried to recharge i got know the offer of 399 through ivr, so i have done recharge of 399 on my number [protected], but now i am unable to do call, when i enquired about this customer care ppl saying that your in bangalore it won't be work. And i need to loose that money. They are not ready to provide any solution.

I had purchased hot spot device in the first week of may on strong persuation of one of the distributor/ retailer, he said that there is no feasability and possibility for wifi connection in your area so it would be better if you go for hot spot device. He also offered me scheme on payment of rs. 4000/- + 100 for service charge, you will be provided hotspot device free of cost and you will get 10 gb at 4g speed + unlimited data for 4 month without any bill etc. On his persuation i opted for this option and problems started thereafter as after 5 days it stopped working, we have no access to internet at any speed, reason they given that your pack has been exhausted, if at all accepted then what about unlimited access to internet only speed will reduce. I have been to their retail showroom in part-1, south extension branch, we were not entertained there also. Latter on we contacted for wifi, executive visited our house and informed us that there is no such feasibility problem and you can use our wifi service. We contacted the same distributor from whom we purchased hotspot device, many times but he is not picking my call, from another no. He is repeating the same thing.in the month of june it work only for 5-6 days, recently i received airtel bill on my mobile. It's not even 2 month passed. But very sorry to say such a huge brand like airtel can make such fake offers and promise and not ready to entertain us. I already complaint about this product and that distributor and retailer to their showroom, went their with written complaint but they are not ready to accept it. Please guide us what to do next.

Neha kumari
(Nehakumari. [protected]@gmail.com)
C-7, first floor, south extension part-2
New delhi -110049

I already raised my issue around 10 times reagding my outgoing call. But still tgis issue is not reaolved by airtel people why it is happning. Every time i got a call we are resolviing issue but still i am not able to call on any numbers. It is dissconnected every time. They people asking me to pay my charges. What the hell you people are doing. Ypu are saying this is the best network of india but it is not. Because people are not doing there work on time services you are peoviding but it unusable. So what the meaning of this. My mobile no. Is [protected]. Please help me in this issue and i want compensation on that. I am raising this issue in court also and i will see you in court.

I am facing irrelevant bills from airtel whether after asking for several clarification they are giving manipulated feedback. Please help me.
My number is even barred [protected].
Reach me with jio number ([protected]).. Looking for suggestions as a tax payer.
I am looking for justice of theft that is being dome from airtel. There were elevated bills and information not provided at the time of changing plan. Facing tremendous problem.
Airtel is a theft company. They dont have clarity in communication and policy. Even not following trai rules. Please help customers who are drained each and every day from this cheater company

We are obtaining airtel broadband service [protected] since may 2016 at gwalior city
And paying all dues regularly
We deduct tds amount on every invoice (As per itd guidelines)
And provide tds certificates after every quarters
But airtel disconnect our line and asking more money
Many time i called airtel nobody nobody help us

Why should i give more money?

I had applied for a broadband connection on 21 april 2017 (Cef no 5106803). I had paid the 3 months bill payment advance on the same date via cheque. Cheque had been cleared on 02 may 2017. But due to some reasons, airtel was not able to provide the connection at my home. Same message i had received from airtel customer care via phone call. I also communicated by the airtel customer care that advance bill payment will be refunded by the airtel within 21 days. Now almost 50 days passed, but payment not refunded by the airtel. Neither i had any email nor any call from airtel regarding status of my amount which is pending on airtel. This is really a third class service and care by the airtel. If bill is not paid by the customers then penalty has need charged by the airtel. But if amount not refunded by the airtel then what will be the penalty pay by airtel? Kindly check your accounts and refund my amount immediately.

Hello Airtel Team,

I am KUMUDHINI, I have purchased a new broadband connection on 15th June 2017, But i didn't get any response till now Even though i made a complaint for 3 times with in this period.Also i didn't get proper response from customer care executive told our area cable fault not feasible immediate. so I request you refund my deposit amount Rs.500/- immediately. My TRANSACTION ID No.[protected] dated 15.06.2017 amount Rs.500/- my mobile No.[protected].

Today i raised complaint no. 62249057 for a video problem category. Actual issue is suddenly since last week only 7 channels out of total available are able to be viewed and rest of them go into the "no signal" message. Engineer came very much in time to check this issue today itself some time before. He is now telling that stb has gone faulty and needs replacement which should be checked if it is under warranty and then action to be taken. For this reason he is telling to come again after 2 days (Don't know why).

My concern over here is the stb is working fine else it will not display any signal. If at all this has stopped working for some channels only then this issue for any reason should be on the obligation of the provider and and not the customer. Such issues if come randomly then airtel should improve quality of their stbs or the dish and inform preventive measures to be precise with service level agreements. Kindly request to resolve such issues at earliest.