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Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
Complaints 54830
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Airtel reviews & complaints page 1260

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S
Shah Dilip
from Ahmedabad, Gujarat
Jul 8, 2017
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Address: Ahmedabad, Gujarat, 380005
Website: nisarg

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected] he is u r most kindness..
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    A
    Anijeet anand
    from Rajkot, Gujarat
    Jul 7, 2017
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    Address: New Delhi, Delhi, 110003

    He'llo,
    I have network connection problem from last 15 days.I complain many times but no improvement at all. I m using Airtel number from last 7 yr. customer executive always miss guide me on this problem.please find attachment.
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      A
      Adinarayan
      from Mumbai, Maharashtra
      Jul 7, 2017
      Resolved
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      Resolved

      Address: 603103

      Hi Team,

      Recently i did MNP from JIO to Airtel, when i am doing i didnt relize that they are offering me postpaid(In the openion that, it is going to be preapaid just like other network).

      Mobile Number : +91-[protected]

      Somehow now i am Postpaid Airtel customer and i am having 499 plan.I am not satisfied with this as i am getting very good benefits with prepaid plans.

      I have called to customer care and they offered by some extra data package but still i am not convinced with the postpaid as i am paying more money.

      So i have reached to Chennai - navalur Airtel Showroom, they are reluctant to accept my request and asking me to reach Airtel Showroom at Adayar.

      What i am not understanding why they are not thinking in the customer point of view and why they want me to pay more money when i dont want that.

      Is it the Service, India's Largest network provider should provide to a customer?

      If Airtel is not allowing me to convert to prepaid, i am not left with any option to discontinue this number.
      Aug 23, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 16, 2017
      Airtel Customer Care's response
      Dear Adinarayan,

      This is with reference to your post, dated 7 July 2017.

      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 19, 2017
      Airtel Customer Care's response
      Dear Adinarayan,

      This is with reference to your post, dated 7 July 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        U
        Ujjayan
        from Kolkata, West Bengal
        Jul 7, 2017
        Resolved
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        Resolved

        Address: Bardhaman, West Bengal, 713205
        Website: airtel.in

        I had requested for a refund of Rs 124 on 4th July against my no network problem for 16 days. 3 days have already passed. Not yet received the refund amount credited to my account. Placed several calls on 198 complaint helpline, each person asking me to wait for another 24 hours and 20 minutes and so on. Being literally harassed. Did not expect such horrible service from Airtel.
        Aug 23, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 11, 2017
        Airtel Customer Care's response
        Dear Ujjayan,

        This is with reference to your post, dated 7 July 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Jul 23, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 7 July 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          V
          Vijay Bhalara
          from Mumbai, Maharashtra
          Jul 7, 2017
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          Please my Airtel digital TV direction changing old direction south East, and new direction south west, my name vijay Bhalara Tolen Address khaidem mayai leikai, customer id no.[protected]
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            C
            cam4
            from Hyderabad, Telangana
            Jul 7, 2017
            Resolved
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            Resolved

            Address: 500050

            Dear Concerned,

            I recharged my airtel prepaid account with 159 Rs and got only 400 MB data as opposed to 2GB as shown in the airtel website. Please provide a resolution ASAP. This is not expected of Airtel. While other companies are providing free internet on mobile airtel is cheating customers by providing less that promised data. My mobile number is [protected].

            Thanks,
            Abhijit.
            Aug 16, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 08, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 7 July 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 15, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 7 July 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              steveissac
              Jul 7, 2017
              Resolved
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              Resolved

              Address: 560066

              Dear Airtel,

              I would like to cancel/De-activate my Airtel 4G data card till October 2017 as I am not in India.

              Please do the needful.

              Data Card Number: [protected]

              Since I am not available in India till October, am unnecessarily paying the amount everymonth. So I want to deactivate it.

              I dont find any option in airtel .in site.

              So your help will be much appreciated

              Regards,
              Steve
              Aug 17, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 7 July 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jul 15, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 7 July 2017 .

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Sepi Sangtam
                from Lala, Assam
                Jul 7, 2017
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                I am airtel retailer, M trying to link customers aadhar to airtel number, it shows that, POS details not found for your lapu number (813292****)!! ples help!
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                  P
                  Pinapaka Prabhaakar
                  from Visakhapatnam, Andhra Pradesh
                  Jul 7, 2017
                  Resolved
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                  Resolved

                  Address: Mahbubnagar, Andhra Pradesh, 509216

                  My mobile is lost. I am going to ur airtel office in shadnagar, rangareddy distance, t elangana-509216. Submit my i'd proof and photo. Demand 200 rupees for loss of sim. I will pay 200 rupees and take new sim today at approx 1 pm. But my sim is not activated. My airtel no is [protected]. Pl activate sim.
                  Tq
                  P. Prabhakar rai
                  My alternate no [protected].
                  Aug 19, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Jul 07, 2017
                  Updated by Pinapaka Prabhaakar
                  My mobile is lost. I am going to ur airtel office in shadnagar, rangareddy distance, t elangana-509216. submit my I'd proof and photo. demand 200 rupees for loss of sim. I will pay 200 rupees and take new sim today at approx 1 pm. but my sim is not activated. my airtel no is [protected]. pl activate sim.
                  tq
                  p.prabhakar rai
                  my alternate no [protected].
                  Verified Support
                  Jul 14, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 7 July 2017 .

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    B
                    Biswa2222222222
                    from Darjiling, West Bengal
                    Jul 7, 2017
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                    Address: 767023
                    Website: [email protected]

                    Respected sir,
                    I am dhananjaya bagarty, i seriously request you to solve my problem. We are in deep trouble from our post peon. My speed post no - (Aq[protected]in) but yet i have not received it. It is very emergency for me. The post peon (Mob-[protected]) is very careless person. He gave my parcel by other hands when i call, i know it and he asked me i never remember who is this person?
                    Sir, it is not one time, one-a-day he had not deliver my appointment letter in time so i did not joined in office therefore i lost my job also. So sir i kindly request you how i received my parcel as soon as possible.
                    My details address: —
                    At - bandhapali
                    Po - sargul
                    Via - dunguripali
                    Dist-sonepur
                    State-odisha
                    Pin - 767023
                    Speed post no: — (Aq[protected]in)
                    Please help sir, thanks you.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Sricharan Chada
                      Jul 7, 2017
                      Resolved
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                      Resolved

                      Address: 500081

                      Hi, International roaming is not working in USA. Recharged with 1199 pack. Only receiving messgaes. Outgoing and incoming calls are not working. Mobile no. [protected]. Please do the needful or activate the subscripion. Recharge done on 6th July 2017 for 1199.Recharge done on[protected]:23AM, MRP:Rs1, 199.00, GST 18% payable by Company/Distributor/Retailer, TransID[protected].
                      Aug 25, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 15, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 07 July 2017.

                      We tried calling you multiple times to get additional details to enable us to address your
                      concern.

                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jul 23, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 7 July 2017 .

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      International roaming is not working in UAE. Recharged with 649 pack. Only receiving sms. Outgoing SMS Outgoing and incoming calls are not working. Mobile No : [protected].
                      Please do activate the subscripion. Recharge done on April 21st 2021 this one day pack.
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                        R
                        rachiet sharma
                        from Chennai, Tamil Nadu
                        Jul 7, 2017
                        Resolved
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                        Resolved

                        Hi,
                        I have been having issues with the incoming calls for my number since the past few weeks. I also raised a complaint with ref no : SR77403853 .
                        However no one is trying to contact me or resolve the issue. Someone also closed my ticket without even working on it. I don't understand how can anyone do that, close my ticket without confirming.
                        So now I am posting here the details of the problem:
                        I am not able to receive any incoming call in any location. My data, sms and outgoing calls are working fine. Only incoming calls are not getting connected.I tried calling from other network also .But none of the calls are going through.Also the handset is working fine. I confirmed this by inserting a diff sim in my handset and the incoming calls are coming in that case.
                        Today on the advise of your customer care executive I also got a new sim. However, the issue still persists. I AM NOT GETTING ANY INCOMING CALLS!

                        Please look into this matter ASAP. Since I would not be able to receive any calls you can contact me in my email id. All the details you can find in my complaint ID : SR77403853 .

                        Thanks.
                        Aug 20, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 7 July 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jul 19, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 7 July 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        I haven't got any update on the my request nor are you replying to my query on [protected]@in.airtel.com . Please update when can I expect a resolution for this issue.?
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                          M
                          Medo Rupreo
                          from Bargarh, Odisha
                          Jul 7, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 797001
                          Website: Consumercomplaints.in

                          Hello I am an airtel user who is currently facing a network problem regarding airtel 4g network. Whenever I turn my data on the 4g symbol along with the two parallel arrow indicators appear however I am unable to connect to the internet or use any applications which require a network to be established. This problem appears to affect only my colony area . Other areas do not face this problem.
                          I humbly request the airtel manager of my district of kohima in nagaland to look into this matter as it has become a very big nuisance
                          Aug 17, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 08, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 7 July 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            K
                            Kasa Satya prasad
                            from Mahbubnagar, Telangana
                            Jul 7, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110070

                            Dear Airtel Customer care,

                            My complaint ref No:- OT[protected] .

                            I am KASA N V V SATYA PRASAD FROM HYDERABAD.I brought a airtel recharge voucher from my nearby fancy shop at patancheru, Hyderabad.I have over scratched airtel recharge voucher of Rupees. 60.

                            I can’t see the pin digits becoz of over scratches. I’m not getting what is that pin number which I have over scratched and also I can’t recharge from that voucher.

                            The serial number of the voucher is [protected] 27971 and my mobile no. is [protected]. Kindly look in the matter and send me the pin plz...
                            With regards

                            KASA N V V SATYA PRASAD
                            CELL:[protected]AIRTEL)
                            [protected]BSNL)
                            Sep 2, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 15, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 7 July 2017 .

                            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jul 27, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 7 July 2017 .

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              Rams Ramu
                              from Sathupalli, Telangana
                              Jul 7, 2017
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                              Address: Kurnool, Andhra Pradesh

                              Sir
                              Iam using ur airtel prepaid num [protected] i want my cal details of lst month june 2017.please sent my details my email id [protected]@gmail.com
                              Thanking u sir
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                                M
                                Mohammad Ãrmân
                                from Haridwar, Uttarakhand
                                Jul 7, 2017
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                                Address: Kanpur, Uttar Pradesh, 208001
                                Website: n/a

                                I have alredy recharged 4 g but net soeed is very slow like a 2g net and my netwrk always shown in 3g netwrk in my mobile i want to request you pls solve otherwise i quit..
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                                  A
                                  Anjalicherri
                                  from Bengaluru, Karnataka
                                  Jul 7, 2017
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                                  Address: 563116
                                  Website: Airtel

                                  Sir please cancel my airtel dongle. I lost my airtel dongle till 3 months over . I didn't use airtel dongle . But bill will come every month. Please give a consumption for that Bill . Airtel dongle no:[protected] . Please sir I paying first bill that much only my strength. please cancel my dongle . Give any. Reply's.
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                                    S
                                    sneha gera
                                    from Gurgaon, Haryana
                                    Jul 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: 121001
                                    Website: www.airtel.com

                                    When i lodged complaint at airtel company then they replied towards my mail and called me for submitted NOC. when i was reached at nearest airtel outlet which located at nit-1, Nehru ground, faridabad, HR, they denied for accepting NOC for conversion. i got the call from this no. [protected]. is that call was fake?

                                    i lodge the complain at airtel for even do migration it. i submitted all the documents on 28th june 2017 still my no. is running with that post paid connection. i dont think so airtel employees are working according to company's norms. or no. will be converting or not this is uncertain.
                                    while registering a complaint they issued me a ref. no. i.e. 76753531, but still they didn't resolved yet.
                                    Aug 17, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 15, 2017
                                    Airtel Customer Care's response
                                    Dear Ms. Gera,

                                    This is with reference to your post, dated 07 July 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Change my mobile no
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                                      A
                                      A PRABHAKAR
                                      from Delhi, Delhi
                                      Jul 9, 2017
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                                      My daughter's mobile stolen i want the sim to be blocked but there is no customer care service available...
                                      so please block my daughter's mobile no.09910039. as somebody is missusing the number
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                                        Achyut Kalla
                                        from Gonda, Uttar Pradesh
                                        Jul 7, 2017
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                                        Address: 342001
                                        Website: Www.airtel.in

                                        I m not getting messages on my cellphone number [protected].
                                        It's been a while since I m not receiving any otp any messages. This is so frustrating. I tried all the settings under message centre. This is very very frustrating as i m not able to use most of the apps that uses transactions.
                                        Need immediate help
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