Airtel Complaints & Reviews

I have a airtel postpaid no. From delhi circle, a corporate connection. Now i moved from delhi to pune and requested a circle change after going to a airtel store (Magarpatta city, pune) and submitting all the required documents. They said that i'll not take more than week and provided me another sim. I completed all this formalities on 20th of may, 2017.

After that i did the multiple followup with the person in airtel store (Magarparrata city, pune), but no update till now. Calling customer care doesn't help as there is no request from airtel store. I went there again and they told me within a week it will be done, but nothing till now.

I'm in roaming and paying the bills (As postpaid connection) without using the services. I never though such rude service from airtel. Please take a look into this on priority otherwise i' have to port my no to another service provider.

Hi, from june 13 th 2017 we (My colleagues) in electronic city phase 2 are facing network issue (No 2g/3g internet access and also frequently no airtel service between 10 am to 5 pm. One day its ok but daily its not ok so please provide smooth network for the same. We would like to enjoy the service / support from airtel so please do the same asap.

Sr76522775 and sr76464224

Its again same old # from you. You continue to shamelessly provide false updates.

I am in the affected location today. I reinserted the sim, reset the device, tested the services and its still the same. It took 30 minutes of continuous attempts to load the google homepage and the speed on the so called indiaâ¿s fastest 4g connection is 0.03 mbps.

Itâ¿s been 55 days since i raised the complaints and you did nothing to resolve the issue. You have promised `nâ¿ number of times of onsite support but never sent an engineer.

55 days and no steps taken shows how freaking irresponsible, obnoxious, unprofessional and incompetent you whole team is.

I m using samsung j7 prime... Which is dual sim... Sim 1 is for airtel and sim2 for docomo... When i keep 3 sims there is network.. I need to wait till i get the network to call anybody... I only use airtel to make a call... Docomo is permanent number.. Which i have to use for office use... Please resolve the issue as soon as possible.. Why there is no network in my phone when 2 sims are active

My mobile no is — [protected], yesterday 5:37 am, i am recharge on airtel apps throw my debit card the mobile no-[protected] recharge — 149/- showing.. Thank you. Your airtel mobile online recharge of 149.0 is processed successfully.. Ref no[protected], but not still not recharge my no -[protected], i am try to contact with airtel customar care but not possibe. Because interface is very complicated, no body should contact contact with them, then i make a complain with ref no-pr[protected].. This not accaptabe airtel. But still not responding.

Airtel - very disappointed customer services. Good bye airtel. Wait for my case for the time i have wasted for you guys and for the frustration caused by you. It's been more than 20 days no one cares about prepaid customers recharge. I have recharged my number more than 10 times with 349. It failed everytime. But one time i was able to recharge. But the recharge pack not applied. Checked with customer care. No one has a clue where the money went. Every time they promised to give refund. But it never happened. End of the i couldn't​ recharge. Then why should i use airtel. Ticket number raised conrc[protected]. Is there any one cares???

I purchased voucher card of rs.25 but the pin number has been damaged while scratching. Please give me secret pin of this card on my e-mail id or recharge on my number [protected]@gmail.com
My mobile number and recharge card details is given below:-

Mobile number: [protected]

Serial no. Of recharge card:-[protected]
My airtel no. Is:- [protected]

I am using my airtel prepaid number [protected] from the past 8 years. My average recharges are approx rs. 1000 per month. Airtel blocked my contact suddenly without any info. I called customer care and contacted outlets but of no use. What can i do to get my number? My alternate contact no. Is[protected]. Can i solve it through trai or consumer forum or someone else??

Hi
I am soumyjit using your post paid connection for last 5years, no-[protected].in your advertisement you show that airtel network is best network between other network provider proved by some company. Recently i change my address & move about 200mtr far away from old address & i am unable to access 4g network. Your ccare executive inform me that there is no 4g connection. Kindly solve the issue or please stop the add where you shown your network is best & we get it from everywhere in india. Otherwise you loose trust from a customer & i shall move to other network provider.
Ps: my wife & father use other connection but they don't face any issue.
Regards

I have complained in written and tried to submit written application of complain to airtel customer store (Sunny tower, jaipur, rajasthan), but manager denies to take complain and also she is still unable to resolve complain.

Details of complain are in image

Also tried to register complain to airtel customer care (198), but there also she customer executive denies to register complain.

Complain number :76869020

She promise a call back from her senior
Call back request number :[protected]

Dear service team,

I am janani. V. Student residing at chennai. I have lost my mobile while coming to my residence after attending my coaching class y'day 14-june17.

I here by request you to block my prepaid sim no : [protected] asap and given below my email id and alternate mob no
Mail id : [protected]@gmail.com
Alternate mob :[protected]

A line of confirmation t/w the above to my mail id will be highly appreciated
Pl do the needful
Thanks & regards
V. Janani

Airtel promises to be the widest network in india and guess what in our area we hardly recieve any network. Most of the time the network is unavailable or else its in emergency mode. Get some assistance soon or most people in our area is now planning to out out of airtel. All the trust we have on your brand seems to lose its effect. All the best if you're still not taking any actions and lose your goodwill and precious customers.

Wellwisher from shisudangi, matigara, siliguri

Please change to base back of Rs. 275/- inspite of repeated reminders
you are not changing otherwise please return my full money back I go change for better good services

B.Ravi
Hyderabad
RMN No. [protected]

I do not want assistance. I want my full payment refunded. Your company is running a bloody scam, fooling customers on their faces.
I had applied for a broadband connection on 12th jun 2017. I received quite a few confirmation calls regarding the same. I was told that an executive officer will come and verify my documents at around 1pm on 13th jun. And i received a confirmation call regarding this as well. The so called officer came at the time stated, showed me his identity (Pan card), verified the documents and left.
I was happy about the new connection which was being put. The customer care officer told me that it would be put within 72 hours and i called them twice to be sure about everything.
However, today when i called the customer care office, they had the bloody audacity to tell me that the officer was not from airtel and they had no part in sending him and that they will not do anything about it. Since then, they have just been handing me numbers and emails and there has been no outcome whatsoever. Now, i don't have a connection and my money is blocked too.
Mr. Manager, your official airtel website has leaked my personal details to some unknown person who came in the name of airtel to verify my docs. You have a bloody breachable website security. Moreover, my conversations over the phone with your customer centre have also been leaked to the unknown people and i entirely hold your company responsible. Such callous behaviour on part of your company is shameful.
Take prompt action. Either give me a connection or my money.

My mobile no is [protected].
The airtel sim card for this no is still not activated. I have submitted the required documents and billing amount. Is very frustrating. Severly disappointed by airtel services
Plz please active my postpaid number
=[protected]
Call back number =[protected]

Dear sir,

As per our telcon had today morning with ref. To airtel dth pack which i had opted for rs.674/- on 04.06.2017 through online, where it was offering full hd channels for 3 an half months validity.

But, we've noticed that neither we got any such facility of hd channels nor pack for the said period!!

With ref. To the above subject, i've made two times complaints to customer care too.

Ref. No. 61872096
Ref. No. 62065266

Customer id - [protected]

Rmn[protected]

Please look into this matter at the earliest & revert.

Regards,

Jayesh gorakh

I had booked for an airtel broadband connection on 2nd july 2016 and paid rs.1800 online through net banking on 2nd july 2016.

However due to certain circumstances i had to cancel the booking and was told that i would get the refund in 7 working days.

Even after repeated calls and emails to the customer care, i haven't got the refund still for the booking amount of rs.1800.

The booking reference number was ontmbanga33519304 and the account
Number is [protected].

Amount of rs. 1800 was paid through hdfc net banking with transaction reference number [protected].

Despite giving numerous complaints i have been hearing same response from you people all the time & it has been more than 2 months now i dont see any improvement in network strength & now your asking me to wait 120 days more.
This is not fair response from your end i haven't taken this network airtel for using 2g network signal coming out of all the time to take & make calls.

This is the same response i have been hearing from past 2 months. I do not have 4g network signal at all & poor 2g signal. For taking & making calls i have to step out of my home all the time & i do not need 3g signals as i have opted airtel for 4g network as you people keep yourself boasted all the time saying the best 4g smartphone network. But you cannot provide proper network coverage in indoors home.

Despite giving numerous complaints i have been hearing same response from you people all the time & it has been more than 2 months now i dont see any improvement in network strength & now your asking me to wait 120 days more.

Are you really kidding & fooling customers? Not sure if airtel is capable of resolving this issue...? Please let me know if issue will not be resolved so that i can opt for mnp port out

I will not my pay monthly bill amount from this month billing cycle until the 4g network issue gets resolved permanently indoors in my home

Please help me in this issue

Hi,
I have recently moved from vodafone to airtel. This was the mistake i did..
Porting request took almost 45 days.. After multiple follow ups.. It has pored to airtel.. Now the airtel connection is active but no message or incoming calls.. It's been 3 days i am not able to use the mobile.. All this is impacting my business and customer relationship..

I called several times to customer care they say the issue will be resolved in 24 hours.
But no resolution or call.. When i spoke to them they say more 24 hours. Is this the way you work..

For god sake please try to fix the issue.

Airtel team have open three ticket.
1. C4GSP[protected] (open 7th June and closed without resolve the issue)
2. C4GDA[protected]Again you have opened 2nd ticket but not resolve it and closed it again
3. RPROV[protected]opened a new ticket)

Today is the 9th Day of issue but issue is not resolve yet