Airtel Complaints & Reviews

Dear Sir, my name is Mr. Montu Boro and Add Vill:Niz Sinduri ghopa, Ambari road, Borgaon, P/O + P/S:Changsari.I am a airtel customer in a long times.I have long times facing a network issues in this area.I want to be try with your open network and improve your network but no any resolved.So please new tower install in this area and resolve permanent solution.

My complain reference no:77214655.
My area Lat:26.12999 Long:91.78051

My contact number:[protected]

This is the mail I got from Airtel on 6-July-2017
We would like to inform you that services for your airtel mobile were discontinued on[protected] due to no usage found on your number in last 90 days. Usage could be with respect to an outgoing call, SMS or data usage. Beyond 90 days period, in case of no usage, charges of Rs20 per month are deducted from main account towards service extension for 30 days. Due to insufficient balance, the amount could not be deducted and services were permanently disconnected.
Please visit the nearest airtel store in your home circle only. You can get the same number reactivated within grace period of 15 days from the date of disconnection by paying reactivation charge of Rs 20 at airtel store in your home circle only.
This I got reply form your Airtel officer
But when I visit BANGLORE OFFICE and BAGALKOT Karnataka office both are denied to do this sim recativation
So pls give me a solution or reactivate my number I'll recharge for my SIM card deduct my balance from that pls
it's a humble request
I visit 4 branch and 2 different place but no solution

I visited Mauritius on 8th of June 2017 and using the airtel app requested the international roaming pack of Rs 149 which seems reasonable and was planned to be used in an emergency only.
I did not get any message for the activation and on 10th of June morning 5:30 AM I got an SMS that Rs 2282.00 has been charged for Data and send SMS to deactivate it. I deactivated it via SMS and I am sure that I have been charged around 200+ for that SMS also.

It's an exorbitant amount for someone who's bill is around 500 per month that too without informing about the service activation. Now my last month bill is Rs. 3489.00.

I discussed the same with Airtel on 121 and they informed me that 3MB of data is being used and I have been charged Rs. 2500.00 for that. 3 Mb is something that is used by smartphone apps and services without I get to know.

I need Airtel to wave off such charges which I was not informed about and stop fooling consumers with such non-sense charges without informing in advance.

Below is the message I received on 10th June morning 5:20 AM. Which actually alerted me that my international roaming is activated and I have been cheated too. The irony is that to discontinue such a non-sense also I have been charged for the SMS.

"Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 2282. Usage Breakup: Voice-Rs. 0, Data-
Rs. 2282. To stop the services, SMS NO to [protected] "

Phone accident claim in demege my phone

Respected Sir/Mam, I would like to inform that the Airtel broadband service is not feasible in our area. Wr have already asked for a broadband connection two years before but still now they didn't gave us a connection we even asked last month but they said the same that it is feasible in our area. I'm asking this not only for me, many people in our area asking for connection but they are saying the same .So please I keep my humble request for giving a broadband connection to our area, it is even available in our nearest area but when we ask for connection they are thinking so much to give.So please give us a broadband connection and this is our humble request.
Thank you,
Yours faithfully,
M.Akash

Our Address,
5/10-34, Poonthottam 2nd street, St.Thomas mount, Chennai-600 016
Nearby landmark -near Sangeetha hotel.

Over the last 4-6 months, . we've repeatedly made complaints at the helpline No. "12118" and also at the AIRTEL CENTRE Sector 27 Chd...BUT NO RESPONSE YET AND THE PROBLEM STILL PERSIST.

I've 02 Postpaid & 02 Prepaid Numbers.
[protected] [protected]
[protected] [protected]

There is Zero Connectivity at our residence location # 1490/1, sector 29-B, Chandigarh, for both Voice & Date.

Despite repeated reminders NO REMEDIAL ACTION TAKEN, though we've been paying our monthly bills regularly.

HOWEVER NOW ONWARDS, WE SHALL NOT BE PAYING THE BILLS UNTIL THE PROBLEM GETS RESOLVED IMMEDIATELY.

WITH SUCH A DISGUSTING BEHAVIOUR FROM A COMPANY OF YOUR STATURE, WE SHALL FURTHER BE FORCED TO PORT ALL OUR NUMBERS TO ANOTHER ALTERNATE SERVICE PROVIDER

Sir I live at sarila Hamirpur Uttar Pradesh I recharge my airtel no[protected] by amt 398 for 70 days 4G internet pack airtel give service for few days but now last 7 days there are no internet connection I call at customer care but no response
Is airtel refund my money??
Who is responsible??

I am sorry to infrom u that the airtel servise too poor at garubandha no 2, lakhimpur, assam. Hear rilience have found but airtel have net found 3g properly. Why. U have no responsibility customer setisfaction. Please do somthing . u have situated west add slide north from madhupur. Why have net found airtel net properly. One tower hear. But machanic may do his work not properly. Only do officealy

Some one cheated us and take in your company 50000
1;- (On 28-06-17 :-othpg 270883 zes mobl kwik) rs 19999taken with us mo mobile number is[protected]* but u can contact me on [protected] anyone help us we are in trouble without that money. We are from meddle lore cast family try to hard help us we lost our money not only here 4 more site of online plish helps us and contact us on contact me on [protected],[protected] email add [protected]@gmail.com

2;-not only here on ola money twice (Sbipg[protected] ola money zipcash rs 9999) and (Sbipg[protected] ola mnry zipcash rs 9999)

3;- airtel (Othgp 27532 airtel money) rs 5000

4;- buddu (Sbipg ju[protected] sbi) buddy rs 3100

Totle aprox 50000 fraud on my sbi account

I'm facing the issues from last 1month my mobile number is [protected], smit panchal.

Still my queries is not resolved here in attaching the application reference nos, in mail.. Except that i have call customer care for more than 5-6 times they didn't even registered my complaint, i just file another complaint today and i have give the reference number of today's complaint as well and i have visited the airtel care but i'm not getting any updates. I get simple answer that some one will contact u within 48 hours but except on 3rd june i didn't receive any call. I'm suffering from last one month if the issues will not resolve now so i have to contact consumer forum regarding this because i'm not getting any positive response from your end. Kindly reply for the same.

And here is the complaint reference no.
Thank you for contacting airtel! Reference no. 76624350 has been registered on 01-jun-2017 09:45:33 for your airtel mobile. Our network team will work on the issue and update you within 3 days

Thank you for contacting airtel! Reference no. 77241967 has been registered on 26-jun-2017 12:50:49 for your airtel mobile. Our network team will work on the issue and update you within 4 days

I have recharged 399 on 26-Apr, the offer was for unlimited call and 1 GD daily data. The pack ended in 56 days only, I have called the customer and they said it will be extended and will get additional benifit, again it ended on 5th July. Now they say the pack is only valid on data and not on calls.

AIRTEL is a big cheater DO NOT GO FOR THIS SERVICES IF ALREADY USING PLEASE PORT TO OTHER OPERATORS.

very bad experience with my 2 connections

Sir mene apna airtel [protected] no jio me port kraya hai lekin airtel ne mera no abi tak nhi chhota sir kya problem a rhi hai esa kyu ho rha hai

We have paid Rs.1480 through our credit card on 27/07/2016 but same was not considered as payment and again we had to make payment for it we have sent them many mails and they assure us they will act on it, but every time they close the complain without resolving it. We have provided them repeatedly with credit card statement on which even transaction ID is mentioned again. they close our complain without resolving it

The signal quality at our residence #2731 sector 38c chandigarh is very poor and we have 6 airtel connections. we often need to come out of our home to take a call, even the internet signal is too poor n surfing speed on 4G appears similar to 2G( though the company claims that their internet speed is the fastest in India). i have complained on numerous occasions in the past and was ensured that needful will be done but nothing has happened so far. The airtel authorities seem to be very casual about it are not making any effort to resolve the problem.

I recently got a 4g sim replacement for my mobile number [protected] and since then i am unable to send or receive sms. Also the ussd service *121# gives error every time i tried using that. I tried calling their customer care however it seemed there is nobody to attend my call as i was made to listen to recorded advertisements for 5 minutes after which i hung up. I was charged 50p for that. Now that i can't receive any messages i am unable to complete any online transactions that require otp through sms as this is my primary number.

Please have this addressed at the earliest

I recharged my internet with special offer of Rs 244 on 21 May 2017 on [protected] with validity of 70 days. And now on 6 july it is showing that there is no data balance left.
None of the complaints no mentioned in Airtel official website are working.
I request you to kindly solve my problem as soon as possible.
Shivam Chaurasia
[protected]
[protected]@gmail.com

To,
IRDA
Complaints department

From,
Kamakhaya Prasad Bhattacharyya

Reference:
MobileAssist
Airtel Secure Plan (Rs.8000)
Membership ID - [protected]
SR#2101057

Dear Sir,
This is to raise a complaint against the Accidental insurance for Mobile phone provided by Airtel (product name - Airtel Secure) with the Third party One Secure and Insurance provider National Insurance.
I had enrolled for the Airtel Secure plan with my mobile services provider Airtel for a monthly payment of Rs. 49 toward the accidental damage coverage of my cell phone (please see details attached for the claim.

The Airtel Secure customer service called me in order to set up an appointment shortly and collected my phone 3 weeks back. 2 days later I received a call from Airtel Secure that the mobile had been given to the service center and an amount of Rs. 4500 was the servicing amount for the broken screen.

After another week Airtel Secure sent me an email stating that the claim had been refused by the insurer (National Insurance) due to "Improper Handling"

The breakage of the mobile had happened due to a fall from a stationary car inside the garage of my house. This was explained in my claim form as well as in my subsequent conversation with the claim Appraiser or the MIS department of the Insurance/One Assist.

I understand that you are the correct authority to write to for such malafide practice by Airtel Secure in collusion with One Assist and National Insurance.

Please let me know of the next steps for a formal complaint procedure.

Please note that One assist / Airtel Secure has retained the phone with themselves for almost 3 weeks with no assistance provided.

Regards,
Kamakhaya Prasad Bhattacharyya

V r hired an airtel dth on 25th dec.2016. it was not working for 15 days. we called them, they came and checked. / they told us come back next day and not turned up yet. pls advice them to rectify at earliest. i paid rs. 1500 for there service. I want either money returned or rectify it. I made several calls and only thing they r saying, engineer will contact u in 4 hrs

Hi,
This is Anshio From Kanyakumari Dist
My Number is [protected]
I change the Network from Vodafone to Airtel through Number portability (MNP) the offer came from Airtel side

Offer Details:

349 Plan
1. All India calls unlimited Free
2. Daily 100 SMS National And Local free
3. Per Month 6 GB 4G/3G Date free
so total with tax Rs :402.I need to pay every month like that from Airtel Promotinal call came on Jun 7th from (KLR Global company)

But now the plan was activated wrongly

399 plan was activated without my concern
not only the benefits are not credited to my number which means Data
and i have all the call records from your side.

1.The offer promoted from Airtel
The Agent Name is : Priya
Team leader Name is :Stella

I am Attaching the plan Details which one send from Airtel through my Whats app...
And they said to send 300 Rs for Advance that one also i send through their Account. that amount was reflected to my Air tell App

I have all the evidence what i speak, what they spoke and whats app chats everything

Note:
Pls call me Back I ill explain what the offer they promote...
if you need their voice record i ill send to you...

Dear Sir,
I want the owner name and address of the mobile, the problem is car shed got broken, Need help to trace the address, so that I can coordinate for help to repair my shed

I need this [protected] number address and owner name. from this number i have got so many trouble. that why i am sending this request. please send the details as earlier as possible.

to my mail id: palanivel.[protected]@gmail.com

thank you