Airtel Complaints & Reviews

I was using airtel for a year and all seemed fine with a few intermittent problems which were getting resolved. But in april 2017 - i started getting only 3g signal or no signal. It was low speed. I complained continuously for 20 days (Atleast 7 times) - but they did not resolve it. Then they said this is the best they can provide and i need to live with it. Hence i withheld the payment. They then proactively cut off the connections.

Their ad says they provide high speed 4g. So they are fooling me by giving 3g after charging me so high.

They didnt fix it hence my ended up wasting 2000+ rs which i had spent on buying the airtel hotspot. I had to buy a new one for idea as airtel was incapable of providing me with 4g.

Now they shamelessly harass me for the bill payment of two months. I dont think i should pay it as they provided 3g for a whole month and i lost my money on hotspot (Due to their incapability to provide services).

Repeated calls and mails have fallen on deaf ears.
I contacted the nodal office with all details but it was futile.

Please help

Thanks & regards,
Vijayalaxmi shetty.

I have tried activating the offer of ₹147 4gb 4g/3g pack in *121*1#, after completion of the process it says that i will recieve a message shortly but it has been almost a day after my trial of activating the pack but i didn't get my pack activated. Please help, its urgent and important.
I have recently upgraded my sim from 3g to 4g but after that i cannot send messages or use *121#/or anything related to this, when dialing...

Kindly take some time to address the issue mentioned in the ticket # 82941264. Its been almost a month since i have lodged this complain.
I have been following up on this many times and spoke to different executives and manager however nothing has helped us so far.
Most frustrating part is reaching to executives and time spent during such calls without any fruitful result.

I have been promised for landline phone with new connection and its close to a month and still they haven't provided the device.
They are closing the tickets without providing any solution.

Hi team, a request for refund was raised around 3 months ago, but still no refund received. Payment made twice, so one should be refunded back. Scenario was, i requested to change my postpaid number [protected] to prepaid and as per the executive instruction, i made full and final payment of my postpaid number till date. Also the same amount deducted from my credit card as well due to auto debit instructions.

Please refund the money asap.

Regards,
Rajendra singh negi
[protected]

This is my 3rd or 4th complaint regarding my network issues ans i am really fed up. I have call your customer care services but still the issue is same. People in my contact are keep complaining about why my phone is out of coverage and i can not surf online anything without buffering. There was a time when i use to have strongest network in the basement but now its not even in open areas.

Just now i recharged 50rs talk time. The services which are 1. Gamepind 2. Tiny ty service got activated twice in my mobile without any intimation. We are unable to talk any customer care executive since they are not giving any option to talk executive and 4 more services (Lifestyle, biscootstore, comedy munch, silkvideo) are awaiting to be activated if i recharge more. Kindly resolve and credit the amount immediately.

Hello, I want to complain about my bad internet connection. I have two sim of airtel. Both are in my phone. One is showing 2G network while other is showing 3G network. I change their slot also. But it is showing 2G.Please reset my network setting of mobile no.[protected].
Both are 4G Sims.

This is serious problems facing due to disconnection of airtel mobiles from home flat 412 Gharonda chamundeswari apartment Azamabad Hyderabad 20 and no of compliants given from mobile and written in authorized center. But no use . Because it is serious, when important and urgent calls going on were abruptly off which is worst inconvenience

Dear Sir,
Complaint Ref id:Re: [CASE:487238]

I wrongly recharged to another number of amount 300 from my airtel payment wallet. Please cancel my transaction I'd[protected] and transfer it to another number.

I made recharge for [protected] instead of [protected].

My Airtel Wallet number is [protected]

I have recharged 349 plan for my prepaid number [protected] for unlimited local + std calling as i received this offer detail in message from airtel, but in message it was not mentioned that plan will not work in roaming. My recharge went waist as i was unable to make calls in roaming. This is fraud and cheating with customer from airtel, they put hidden conditions in the offer.

. i have port the vodafone no since fifteen days but my mob no-[protected] not having port till date. i have many time contact to our local representative his mobile no is[protected].
please find a solution top most priority.
please send the reply this mail Id-rajan.[protected]@essar.com.

Please bring back the animax channel. I love it. It is a really good channel and i can't live without those great funny and action shows.

This channel is different from other cartoon shows. It is fun to watch it and teens love this channel.

All other dth service providers have animax in their channel list but airtel doesn't have it and it makes me really disappoted.

Please bring animax back. Airtel is otherwise really a great dth service.

I vinay kharde had taken new connection on 15 may 2017 as earlier i was using cug plan of my previous organization rosenberger electronic india pvt ltd. I had paid rs 300/- to airtel store near goregaon railway station, mumbai and my hr had given noc for transfer my mobile no [protected] to personal from cug plan. For new connection i had taken plan of rs 799/- rent in which all outgoing call are free (Including roaming).

When i received first bill for new connection of my mobile no [protected] was shocking as the amount had exceed and was charge to me worth rs 87, 800/- (Eighty seven thousand and eight hundred). When i follow up with airtel customer care as per them it was transfer from old account of my previous company. I am really not able to understand if my old organization given noc for my separation of my mobile no. Than why i am charge for there n-user account. Under there cug plan all the employee in india is using airtel connection and customer care is saying me to pay the same amount which i had not used.

Requesting you to give me justice and help me to resolve the above case. I am receiving message saying your going call will be barred.

My airtel postpaid number is [protected]. I had 16gb of 4g dataand i used only 6gb and after using 6gb my data speed was reduced to almost less than speed of 2g. This same thing happened last time also in previous billing cycle. Also airtel is not responding anything about.
The point is they dont have any solution to it.
I request you to please help me with it.
Very dissatisfied with the services by airtel.

Recharged for 99*79 (My uncle no) towards the activation of international
Roaming (Usa) for rs. 3, 998/- on 19 may 2017 valid for 30 days. The have not
Activated service to that no. We have inquired the airtel customer care team (Over voice call and email) before and after the recharge regarding this and requested them to resolve the issue. They continuously asked for more time to clear it. Even after 28 days we could not avail the service. Due to this we have faced a major stress mentally and psychologically. Also, we have requested them to refund the money for which they are reluctant to do so.

Dear airtel,

On last saturday 10-june-2017, i have requested convert my post-paid number to prepaid at airtel office, check below address

Viman pride, viman nagar,
Air port road,
Pune,
Maharashtra 411014.

They told me your prepaid card with active after 48 hours. There was no sms came from airtel within 48 hours. So on tuesday 13-june-2017 i went again to service center to know the problem.
They told me some pairing issue it will resolve next 48 hours, i wait till thursday 15-june-2017 still there is not update from service center or air tel. So i was again go to service center but answer is again same.

Today 16-june-2017 still my card not convert into prepaid.

Thanks,
Paurik

The airtel team is not at all giving me any response. When go for cash payment they tell only cards are allowed. And when i tried to convert my number from postpaid to prepaid they asked me to bring my last bill summary. I receive it through my mail but they are telling this is not what we want. They want a bill which has some code in it. But they are not sending any such bills.
Is this what you tell you are the best network?

I received message on early morning of 08.06.2017 that `lifestyle' service and `fashion and glam' activated on my mobile no [protected]. These services automatically activated without my wish and amount getting deducted on daily basis for fashion and glam @ rs.5 and for lifestyle service @ 35 for 7 days starting from 8th june 2017. I have requested so many times but getting message daily for being charged.

Hi sir,

I have requested for name transfer of my airtel number from my sisters name to my name in airtel showroom on 10rd jun. I have submitted the id proof and aadhar proof. Hence the airtel showroom executive gave me a new sim with my same number. After two days old sim got deactivated. As per process, with the new sim i have to call 59059, but when i tried i could not make a call. I am not able to call any other network. I have tried making a complaint from my alternate to [protected]. I dint get the satisfiable answer. Its been 7 days, still my number not activated. Please activate it asap.

My name is sumit chaudhary.. I live in meerut (Up).. My airtel postpaid number is [protected] which is on my mom name (Urmila devi)... The issue is - 4 month before my monthly plan was 149rs... I was change my monthly plan to 545rs with 1000rs internet booster... Then after using one month i visit to nearest airtel store for regarding changing my plan again to 149rs.. Because i don't like 545rs plan... Then airtel store employee said that i'm sending a mail to airtel regarding your plan change request and your plan will be changed in within 24 hours... Then after one month my bill was generated and which is 1800rs... I was shocked still my plan has not been changed... Then i again visit to same airtel store for regarding this issue... I ask them for this issue... They said your plan still not changed we are tried and send email regarding your plan change request but we don't know why your plan has not been changed... They said wait for 2-3 days again we are trying to change your plan... I left from there and starting to wait... Again next month bill has generated and which is again 1800rs... Now total bill is 3600rs.. Now again i'm surprise.. I'm only using this number for incoming call and why they not changing my plan... What to do... Then i again visit to the airtel store... Then they said your plan has not been changing to 149rs monthly plan.. We send so many email to the company regarding your plan change issue but there is no reply from the airtel company we are sorry... You have to pay your bill which is 3600rs... Now you have to pay 2600rs and we will give you waiver of 1000rs... Than i paid 2600rs to the store.. They said your bill has been paid now definitely your plan has been change to 149rs per month for sure... Then i decided to port my airtel number to vodafone... I port my sim to vodafone but its not be port... I call vodafone regarding this port issue and they said this issue not from our side its from airtel side because you have 1000rs outstanding bill amount which is not paid by you to the airtel... Now again i'm shocked and i was call to airtel customer care n they said your 1000rs waiver still not giving you.. We don't know why... Please visit to nearest airtel store... I visit 4th time to airtel store again airtel store employee said we don't know why again and again this kind of issue happening with you.. We are extremely sorry for this.. Store employee said please contact to airtel customer care and registered your complaint against this issue.. They will definitely solve your problem.. I did so many calls to airtel customer care and registered so many complaints from the last month.. But they are not listening to me... My problem is still here... I'm mentally harassed by this company... Now my current bills has been generated which is 545 rupees... Now total bill is 1545 rs... What to do now... They are not changing my plan from the last 3 months... They are not give me the waiver of 1000rs which is they promised me... Now they send me another bill... Sir please help me... Its my humble request to you... Kindly provide me waiver of 1000rs from the airtel company and change my plan to 149rs or if they are not changing my plan then remove my outstanding bill amount i want to port my number to vodafone...

Please help me as soon as possible... Its my humble request..

My last airtel registered complaint no. [protected]

My current contact number is [protected] arrange call back on my this number.. Thank you