Airtel Complaints & Reviews

I am customer of airtel since last 15 years. I was believing in airtel because of it's maintained quality. I have transferred from gujarat to maharashtra (Pune) since october 2016 and since that time i have done circle porting. Since 5 months, constantly i am calling to airtel customer care regarding my network (Data) but i haven't achieved any help or any improvement. I checked my sim's cover over open network website and found data towers ars weak and send snapshot to airtel customer care. They already accepted that there is network problem nearest my area however they are failed to improve. It's been more than 6 months however there is same situation at the moment and wrong promise that it will be improved soon. I tried all troubleshooting options and even finally i replaced sim card too but there is same data network problems even after paying high charges. They always make customers wrong that everything is good and change phone or sim nothing more than thay. Really such a worst company ever. I would better suggest fo for jio. Accepted there is bit problem but really hats off. What to say about internet.

I travelled usa on 10may midnight, actually 11th early morning. Two days before i called airtel to subscribe for international roaming and specifically to usa. They helped me to select a one month plan and said it gets activated once i land. Package amount was rs 3990.
I returned back on 6th june (3 weeks only), airtel has send bill of rs 22000. This is unacceptable and they are telling, it not their guys mistake. Please see attached documents. Even after 17june, they have kept my roaming subscription active. This is nothing but cheating.

Your company excutive promised to me on 17/04/17 that i should pay just 500 rupees per month from 17/04/17. Excutive id code[protected]. But for me the received bill 1200/- for april month. This is not fare. I will pay only 500/- as promised by excutive. Remaining 700 i am not going to pay. If accepted i will pay 2 months money. And i will continue my plan. If any queries plz contact to [protected].

Hi, i bought this sim in my moms name and address (Banu mathi k) and i lost this sim 16th may 17 after which i went to customer care where they told me sim is on name ganesan? Seems like wrong details has been updated in my number. Is this our fault also in chennai service centres they say that i cannot get back my number. Is this what a loyal customer can get from your service. This number is important for us and we need it back. Is there any way we could do that? Thank you.

This is my 1st complaint regarding network issues of my airtel no. [protected]. I have try to call your customer care services but ivr reply "the number you are calling is currently switched off". I don't know what happen with airtel. I don't know india's best network providers will provide service like this. I request to please check your network try to fix your network issue.

Dear sir
I am using 3 no. Of airtel [protected], [protected], 4142, as i got a bill of rs. 5062. I had already paid 1000 to dealer. I got a call from the recovery dealer from jodhpur to pay the amount they told to pay 4000 and they will clear all the amount. Now paying that amount still i had a due and also the whole month of may my incoming was not provided. Even i have call records also that after paying the amount they will provide my all services.

I am ashish thakur from kangra h. P. I want to convert my postpaid to prepaid, though i have talk to service centre and they not doing so. Even they start arguing and used unparilamentry language. I have called cc nu of times and they are saying there is noy any particular time period for changing of postpiad to prepare.
I want you to resolve this problem as soon as possible.

Hello i am a vodafone user. And couple days back i got call from airtel two from agency saying they are offering unlimited calling and 1 gb 4g data for everyday

After porting is about to finish when i ask for confirmation about the plan they saying that plan is over and they can't give me that plan

This is a smart way of cheating that habituated by so called india's fastest network airtel

They do not find find any alternatives to beat the competition with other networks

Shame on you airtel

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected]. I dont know the dob that i have entered in making account. I have some money in this account.. Please unblock my account its a
Kindly request to u.. Thanks. Sir its a urgent. Please unblock my account fastly.. Thanks.

My mob number is [protected] i have submitted all the documents on 14 july the staff member o[censored]r company have said me that ur sim will be activate on 14 july but it has nt started yet it is very imp ft me that my sim should start today i am nt happy with ur services any sim should nt take more than one day to activate in todays world this much slow service is nt good fr company in 4 days the sim is getting port frm other companys i wish my sim should get started today itself

This is regarding the commitment made by the company person in april 2017. The bill of my number ie [protected] is pending of rs, 2700/- and he told me to deposit 2300 and rest of the amount will be deducted from your account. The same amount not posted yet and my number is barred due to non payment of 6th june bill for which due date is 21st june. If company had deposited rs 2300/- in my account why should they don't post the waiver committed in same account simultaneously.
Now due to the late fees waiver is pending in my account they barred my outgoing and telling us that this is your fault. I did not understand what company wants from their customers.

Kindly sort the matter at the earliest and open my outgoing.

I am requesting every day since three weeks and airtel local dealer said they do not have instruments for broadband. However, they are providing an instrument to a new customer in my colony on this monday and thursday. They simply lying and my first-month airtel bill is just enhanced because of calling these airtel people.

Is this is the airtel customer care policy?
My last complaint was 7 days ago, till nothing happened.
Are these companies only care about their profit, not service at all?
Is airtel and bharti group is really run like a company or call center?

Hello i am airtel user, [protected]
I also use airtel my app for best offers or recharges.. I check offer for my number [protected]. I see many offers i select 1198 pack for 70days unlimited local/std calls or daily 2.5gb. And i recharge my number for 1198.
But received 5+5gb for 28 days..

Please raise my complaint for recharge benifit not received..
I[censored] have no solution for my money..
I port my no. Another telecom..
It's urgent issue, please clear in high priority..

Thanks,
[protected]

I'm airtel customer from more than 3 years. I m facing problems from march of 2017, as i had lot of issue with the 4g network. Where i used to recharge for 4g network but i used to get 3g network with to low speed with 2g network range i guess 2g network used to work better than what i'm getting promised as 4g network. Sometimes signals will vanish even being in a area where every network is available when my neighbour person can avail connectivity. I have raised several requests from march still problems has not resolved. I'll be calling customer care they give stupid reasons every time later a fake hope that it will be resolved within 48 hours 72 hours. Still i did not find any resolution.

I am using airtel number from last 4 years i always pay bills in time,
Now my number has been barred from last 3 days with out any reason and i faced many losses. I was contacting continusly customer care but they are fail to solving issue.
Now i am helpless.
I am very disappointed from airtel services, they dont care about customer.

Form last 3 minths i am struggling to activate my 4g sim sim[protected]u....

I was using airtel for a year and all seemed fine with a few intermittent problems which were getting resolved. But in april 2017 - i started getting only 3g signal or no signal. It was low speed. I complained continuously for 20 days (Atleast 7 times) - but they did not resolve it. Then they said this is the best they can provide and i need to live with it. Hence i withheld the payment. They then proactively cut off the connections.

Their ad says they provide high speed 4g. So they are fooling me by giving 3g after charging me so high.

They didnt fix it hence my ended up wasting 2000+ rs which i had spent on buying the airtel hotspot. I had to buy a new one for idea as airtel was incapable of providing me with 4g.

Now they shamelessly harass me for the bill payment of two months. I dont think i should pay it as they provided 3g for a whole month and i lost my money on hotspot (Due to their incapability to provide services).

Repeated calls and mails have fallen on deaf ears.
I contacted the nodal office with all details but it was futile.

Please help

Thanks & regards,
Vijayalaxmi shetty.

I have tried activating the offer of ₹147 4gb 4g/3g pack in *121*1#, after completion of the process it says that i will recieve a message shortly but it has been almost a day after my trial of activating the pack but i didn't get my pack activated. Please help, its urgent and important.
I have recently upgraded my sim from 3g to 4g but after that i cannot send messages or use *121#/or anything related to this, when dialing *121#...

Kindly take some time to address the issue mentioned in the ticket # 82941264. Its been almost a month since i have lodged this complain.
I have been following up on this many times and spoke to different executives and manager however nothing has helped us so far.
Most frustrating part is reaching to executives and time spent during such calls without any fruitful result.

I have been promised for landline phone with new connection and its close to a month and still they haven't provided the device.
They are closing the tickets without providing any solution.

Hi team, a request for refund was raised around 3 months ago, but still no refund received. Payment made twice, so one should be refunded back. Scenario was, i requested to change my postpaid number [protected] to prepaid and as per the executive instruction, i made full and final payment of my postpaid number till date. Also the same amount deducted from my credit card as well due to auto debit instructions.

Please refund the money asap.

Regards,
Rajendra singh negi
[protected]

This is my 3rd or 4th complaint regarding my network issues ans i am really fed up. I have call your customer care services but still the issue is same. People in my contact are keep complaining about why my phone is out of coverage and i can not surf online anything without buffering. There was a time when i use to have strongest network in the basement but now its not even in open areas.