Airtel Complaints & Reviews

Incident:
-amount deducted from airtel balance
-date : 8th june to 11 th june
-i need a refund on my balance

I was speaking to this executive called basha, who wouldn't listen to what i am asking. Airtel plays this game of deducting the balance by not providing enough information.

Their 399 plan is a major hoax and claims unlimited calls but they now say it is only for 5 hours a day which is no where explained.

First call to the customer care always gets cut so we will be charged 1 re after 3 minutes complete and then we will have to call again which is again explaining the entire thing and costing the customer.

Dear sir/ madam
My airtel prepaid number from karnataka is not working since day before yesterday neither incoming nor outgoing but internet pack is working properly. I tried to call customer care 121, 198 and many more number but none of them working cannot call anyone from my airtel network. Kindly see the matter and try to fix it as soon as possible it is urgent.
Thanks regard.

I submitted the mnp documents in shaikpet dream valley hyderabad airtel office on 26 may 17.. My local verification has been done and i have received sms for the same.. There are 2 numbers which i wanted to do national mnp from airtel bangalore to airtel hyderabad. The response i got from the sup call was that i did not submitted my documents.. Kindly tell me if i had not submitted my documents then how did airtel know i want to go for mnp and did verification for the same.. I would also like to complaint about a supervisor in airtel customer care department i last spoke to who was very rude and sounded rowdy over the call.. I need the issue to be resolve.. Reference number for the airtel complaint in cdmnp[protected].. I want a call on my number and the issue to be resolved..

Note the airtel office also took 300 inr from me stating that 150 each will be credited once the mnp is done of both my numbers

Dear sir

I have four airtel corporate postpaid connection& few days ago your representative called me that i have a best data plan of rs 499/- for you, in which you will get 35 gb pm without any call. At the time of sale your representative told me that 35gb will be valid only for three months after that you will get 5gb per month. He sold me ([protected])
But when sim got activated i got only 5gb. I talked to your representative he told me that you will get only 1 gb per day +5gb monthly backup, in this way you will get 35gb in month. But even after this i talked to customer care she told me that you will get only 5gb in month and no more data will be given to you.
Sir i have 4 airtel postpaid number with your company but if you will behave, to the customer, like this how i will survive with your company.

Kindly sir provide me suitable solution so that they could not misguide to any other customer.

Thank you

With best regards
Gulab singh
Hdfc bank ltd. Dhampur
Bijnor
Mob: [protected], [protected]

My airtel app account for the mobile no [protected] has been blocked. I am unable to retrieve my money as i am not able to regenerate a new mpin. Please help me with this. I have tried to contact customer care. But i am utterly disgusted with the service i got from them. If this is the service of airtel, then i will think twice before doing any transaction with them from now on.

My air-tel cell num is [protected]
I recharge amount of rs 300 through ptm order num [protected] wallet id no [protected] but not received recharge carency

I received a sms from ptm like, your recharge of airtel mobile [protected] of rs.300 is pending with operator. We will continue trying or you may cancel the order after 2 hours,[protected] at time 21.28

Today on[protected], but not recharge or amount refund my ptm plz help me

Hello sir/madam,
I have lost my sim card it's no. Is [protected] it's a prepaid no. And it isregistered on my father's id. So kindly block this sim card. Because i don't want some do misuse of this sim card. Just because this sim is registered on my father's name. So i am afraid for him. If someone do misuse of this sim card then father got in trouble. So please it's my humbble request to you please block this sim card.

Thanks

I ported my number from vodafone to airtel few days back. The process initiated officially from company side on 2nd june.in the mean time i came to jaipur for some business work and my sim got ported and they said we cannot do interstate televerification. I have no other means to communicate with my family in unknown place. I approached airtel store in ganpati plaza, jaipur and they said no to help and were very rude. Then i called the lady in kolkata who called me 10times a day when she needed me to port my number. But now she doesn't respond. I then emailed and launched a complaint through [protected]@in. Airtel.com and they took 2 days to reply. And said they will resolve in 3 days but still no response from anyone and my sim is not working. This number is important to me other wise i wouldn't have gone through so much pain of such bad company. Each consumer is paying full amount bills and still company is so unresponsive. My alternate contact no is [protected]

Hi sir / madam,
My airtel dth number is [protected], my plan name is south base plan, from the day 1 i am doing recharge for 380 to 450 per month, however within 18 or 20 days before my recharge amount get over, i frequently called your customer care and complained regarding that i need only 200 or 230 per month plan, but customer care agents told me that i activated hd channels & others, they deactivated all hd and even changed the plans as we'll & they promised me from next time i can do 230 recharge & use for a month, but still today i have the same issue, finally i came to a decision, i no need airtel, i never expected such a bad service from a most esteemed brand airtel, i don't want any refund or anything, just take your # brand and get out of my way please.
Go and catch some other customers & # their money.

Note: airtel you already lost in mobile internet, wait for another 6 months jio will again # you upside down in dth.

Call me if you dare.

Tinu titus
[protected]
Chennai

My friend is getting constant messages on whatsapp from an unknown airtel number and that person is not reveling his identity.

I am unable to find his name on truecaller as well.

Please can you help me find out that person's name
Number is [protected]

Its a huge request to provide me this persons details

It will be of great help

Thank you

I had ported my number from docomo to airtel a couple of months back. After that, i used to recharge via paytm and airtel app, as i mainly use 4g packs from airtel. Since may 2017, i cannot recharge online anymore. I tried every pack, from rs. 14 to 496, different payment methods, and every recharge fails via airtel app/website. When i try to recharge via paytm, airtel doesn't confirm my recharge at all and i get refunded everytime.
Please...

In my airtel bill for the period: 05-may-2017 to 04-june-2017 bill no:[protected], it was showing i send international sms to the number:[protected], 4 times. Details below:
17/may/2017 02:20:[protected]
19/may/2017 09:18:[protected]
21/may/2017 19:47:[protected]
24/may/2017 09:19:[protected]
But i haven't send any sms to that number and i have no idea about that number. When i checked...

I have purchased international smart pack for rs 4999 on 13.05.2017 from bholath distt kapurthala, india. But it has not worked for a single day. I contacted customer care no times but of no result. Please refund the cost of plan & inconvenience done to me by airtel

I have recharged 349 plan for my prepaid number [protected] for unlimited local + std calling as i received this offer detail in message from airtel, but in message it was not mentioned that plan will not work in roaming. My recharge went waist as i was unable to make calls in roaming. This is fraud and cheating with customer from airtel, they put hidden conditions in the offer.
Ratnakar pandey
Alt no.[protected]

I recharged my phone with the 399 plan yesterday. On the website nowhere it is mentioned that this plan is valid for a specific handset/sim. Upon recharging i get a message that says that it can only work on a 4g handset with u sim. What is that supposed to mean to a customer?

I feel cheated for spending money on something that does not work. Airtel has become highly disappointing these days. I am surprised to see that to talk to a customer care officer i have to pay money. What is happening?

I might as well move to a different operator than staying with airtel.

Priya
[protected]

Respected sir,
After writing a number of mails and repetative calls at your company regarding my issues, i received the calls of your executive, some of them made me promises that turn out to be fake at later stages while some of them said they would be calling me back in sometime but till now i dont find any resolution to my problems.

As a 11 year old customer of your company, i request you to please look upon this concern seriously and help me out.

Issue 1:
I was a 1 month old 'airtel secure' customer, when i was talking to customer care to register my mobile damage claim on 2 june'17, one of your executive by mistake unsubscribed me from this plan. Now, who would be paying by my damage cover as one assist is asking me to contact airtel.

Issue 2:
I have been charged extra from 6-7 months in my bills.

Sir, its my humble request to please take this issue seriously and please help me out.

Thanking you
Yours faithfully
Dharmendra kumar singhal
[protected]

Data was been working from 3 1/2 weeks complaint complaint they could not sought it just call without my permission they used to close the complaint just on 5 th of june it started working and today barred my services as i didn't pay the bill i had great loss with the data not working i informed them i won't be paying as it was not used but i had to pay for realizing it kindly find me solution from this my mobile number which had problem [protected]

Dear sir /madam
Hi
I m meghraj jairam fulke
I m going to disconnect the my mobile no. [protected]
So plz disconnect this no.
Actually right now i do not need to this connection & also i m not using this no. So plz disconnect this postpaid connection & the mobile no. Is [protected]
I have already other airtel connection no.
I also tride to call customer care no. 121 & 198 but their is no any customer assistant than how can i disconnect this postpaid connection

Dear all,
I am an airtel user for last 4 years.in the month of january 2017 i activated a plan for 4g data (Name of the plan: booster @250 for 1gb 4g data) and that the customer executive told me that the plan will be deactivated after one month. But to my surprise the plan is still activated for the last 4 months and i am paying for the same as i did not noticed the bill.
So kindly reimburse me the amount of rs 1000 as soon as possible.

Thanks and regards
K. Kam raju
M. No: [protected]

In the last month i paid my bill on 5th june rs. 350/- against rs.344.69
I requested to discontinue the facility of 1 g. B. From my connection.
Now i understand that again your company has charged extra charges for 1 g. B data.
I also understand that there is grace period of 3 days after the due date in post paid bills. But your company has charged rs. 100/- as late payment charges.
I request you to reverse rs. 200/- from my bill amount.
My mobile no. [protected]
Nawal kishore maheshwari