Airtel Complaints & Reviews

After selling the sim and device to me and getting my money, airtel store assured that the device would work by that evening, july 1st 2017. Now on july 2nd afternoon and after countless attempts at trying to call i'm only getting disconnected or not my department responses. To top it off nobody speaks english even after repeated requests. Really need help to get this figured out.

Charge of rs. 150 being charged for 500 mb for 7 months. When i raised a complaint with sasikumar 2 weeks before i was promised a callback within 72 hours for calculating the amount of waiver. No call was received and when i called today and explained the details again, prem, so called floor manager said he can arrange for 3 month waiver only (Rs. 500). How can you take my money and say that only 500 can be reversed. I am not begging you, i am asking you to return my money. Prem easily agreed when i said i will switch over the relationship. I have a vintage of 12 years with a credit limit of rs. 14000 and this is how your team reacts. If this is the way you go by your business, airtel will quickly closed off with all consumers opting out.

Regards
Raghav
[protected]

Cmmon there are about tons of fans addicted to animax... Its time airtel should reconsider about the channel#plz bring back animax... Why not if you there are so many subscribers eagerly waiting for your response... It wont b a loss for u... We are really not interested in childish cartoons... God bless airtel

I have been using airtel 4g hotspot from the past 2 years.

Recently, i noticed that there was no 4g network connectivity in my area. Using 3g is also hopeless, as it drops way too often.

I contacted the nearby airtel express centre and they say that they are also facing the same issue, promised to resolve within a week. And it has been a month, they still say the same "dialogue".

Raised a complaint with the customer care and have called them nearly 100 times only to know that they have kept the complaint in their so called "on hold" status. The replies i get for each and every email i send them will be the same as it is always copy pasted from the previous replies.

And finally, after all this time and several efforts to catch hold of the supervisor over the customer care, he casually says "your wish" when asked whether to change the connection. No responsibility at all.

Isn't this great?

My airtel sim card is not in my name ...please change the name as per my name sagar vg [protected]

my number is [protected]
change name as sagar vg

Broadband land line connection continue as name of my husband
But he died on 17 march. I have no money to sufficient for payment. After economic condition is only bread. So request to your department please waive off all dues... And line need to be urgently dissconnect.

Land line number[protected]
Add 991/103 shalimar garden ext 1, shahibabad, ghaziabad

I bought Airtel Top-up voucher card worth of 30Rs/- while scratching card i lost few numbers on my card.i called to customer care they replied as " it is not possible to recharge"
My question is: why i can't recharge? Even it is confirmed as i didn't used that card..!
Airtel Company should provide such option to link serial number and voucher card or further option for recharge.otherwise customer get lost
Finally i change network to jio or idea etc.

Regarding for my number [protected] I'm approx 10 years relationship with Airtel my sim stopped working they change the sim on 28th June 2017 today is 2nd July Airtel not able to activate sim every time cooking new story some said because of GST problems. trying to number portablity also but without activativation you can't do anything. Never go with AIRTEL worst service in world I have landline in my home that also I will disconnect. Wrote number of mail but every mail new answer will activate within 4hrs or will activate soon we are working on it

I simon narzary, village no2 bengtol, postoffice - bengtol, dist - chirang btad assam, pin-783394, ps-runikhata, airtel i'd number [protected] registers mobile number [protected] has been deactivated.. So i want to change the number in these new airtel number [protected] so that i can get all the following information from the company if you kindly do that i would be very thankful to your company.

I requested to port cell phone number from airtel chennai to airtel cochin without any change in number. I got this request completed in july 1st. But on july 1st i had done a recharge for 749 rupees to get 84 gb internet balance for 28 days, before cellphone number porting occurred.

When the number porting happened i lost this recharge benefit as the internet balance came down to 500 mb from 84 gb. Since my recharge for 749 is not taking effect i want either my 84 gb for 28 days to be reinstated or credit me back my 749 rupees recharge in vein using my airtel app via my debit card

I contacted airtel. They are telling me to forfeit this 749 rupees as they cannot carry forward this data balance as the recharge was done when the number was registered in airtel chennai circle and now airtel cochin guys cannot do anything. They informed me they could only carry forward talk-time balance

749 rupees is a big money i cannot simply forget it. I recharged and i could not even reallly use it. Before that the porting occurred and my internet balance is just 500 mb. The transaction id for the recharge is[protected]. As per the recharge on july 1st airtel is supposed to provide me 84 gb internet for 28 days. But on july ist itself the internet balance came back to 500 mb. I believe it is airtel system limitation that they cannot carry forward the internet balance but if they cannot do this at least credit me the money back so that i can use to get internet for the amount.

I use airtel from long time but now i think i hve to go for vodafone bcz airtel your 4g network is soooool bad you give only 500 kbps and vodafone gives 1.5 and 1.8 Mbps speed of 4g

Sorry i turst you airtel
Plz dont call your network is fast stop that and fix your problem i m very frustrated from your services i pay 400rs and i get bad experience

I just have opted for Bharti Airtel services because of its good and strengthen network. But there is no range in my hometown area mentioned in my billing address as network signals are very weak. Normally there is no network as only 1 tower bar appears which is not for all time. Most of the calls are dropped out and mobile is range shows NO SERVICE most of the time.I have raised request in this regards but no solutions.
You are requested to either give solution to issue or port my no before 90 days period.

Dear sir
I am a consumer of airtel digital tv. My id is [protected]. Airtel digital tv has suddenly withdrawn the chanel no.133 that is zindagi without prior notice of this although i have that chanel in my package. When i enquired about this the customer care executive informed me that i would no longer be available to see the chanel. I am very disappointed about this kind of poor service. I am paying them for entertainment but it is now hampered due to this.
There fore i am requesting you to look into this matter and please do something so that they stop harassing consumer. I am compromising my entertainment. Please do the needful as early as possible.
Yours sincerely
Prosenjit majhi.

Dear Airtel i m an retired person and due to old age committed mistake plz help me correct it. I wanted to get recharge of 296 3gb 3g data plan but accidently got 299 plan activated. This 299 plan is for 4 day unlimited calling but when i Tried calling customer care there was a message that due to low balance call cannot be connected. My airtel number [protected] meerut UP, trans I'd [protected].

Thanks and regards
Narendra kumar choudhary

I have moved from vodafone to airtel on 23 Jun 2017. since then am only getting "No Services" on my phone in place of Airtel network. I made complaint on 24th June 2017, since then there is no solution.

Not getting any revert from airtel now even cant go back to Vodafone due to 90 days lockin. And i will get the bill from airtel for providing no services.

Dear sir, am deeply suffering because of your great service. I have several times requested for disconnection​ of my broadband and landline service with airtel. Every time i go for disconnection request the very next day you executive call me and beg that he will resolve it by next 24 hours. Why are you guys cheating us and behaving so cheap. Because of your services am seriously sick and tired. I have been suffering with no internet from past 45 days but you guys promptly generate the bill and show as an outstanding amount. Don't you guys have shame. I really want to go legally with this and get it resolved. Please help me how to go ahead.

Hi, I have an Airtel 4G SIM. I was looking up for offers on My Airtel app for balance top up. There was one App only offer of top up ₹ 200 for which ₹220 would have to be credited. When I selected that option from the App and get my recharge done, my account was credited with a balance of ₹190 only. Why are you guys fooling people if you do not wish to give the same offers. This is the second time that I am not getting my desired offer.

I just chose to answer the call from airtel since they had called me atleast 5-6 times and then they started explaining their offers after which i cut the call and didn't press any button for confirmation. Without my agreement to subscribe they have deducted 150rs from my account balance in the name of hello tunes subscription. I had only answered their call but not done any confirmation. I want the amount refunded and the company fined for applying forced charges without consent. No refund even after cancellation. They should be fined for fooling people like this and harassing them customers by calling them constantly. I want the refund and the policies changed. Not a single person is available from their customer care, only machine. Please check image attached and take action. 150rs is not a small amount to go waste.

I am using airtel post paid connection..My number is [protected].

If you don't facility to track your cust­omer wether bill paid or not better check with other network like idea, Vodafone­, etc..After payment also i used to get many calls, msg, and email as Reminder..I really don't know what hell is this ..W­hat the  **** sys­tem is This..???!!!

My name: Suyog Kambli
ID: suyog.[protected]@gmail.com
Mod:- [protected]
I had done transactions by my airtel app on dated 12 jun 2017.
its 2 transaction and both are failed.
so i got the message that, you will get your refunded amount within 7days, but still i have not get anything, so kindly process my refund amount ASAP.
MY Txn IDs = [protected] and[protected]...

I had mailed same to airtel and even I got reply Below..
[protected][protected][protected][protected]-------
Dear Suyog Kambli,
Greetings from Airtel!
This is in reference to your email regarding online recharge benefit not received for your airtel mobile number [protected].
At the outset, we regret the inconvenience caused.
We would like to inform you that your concern has been registered with reference number CONRC[protected] and the same would be resolved by[protected] at 10:52 AM.
We request your cooperation in this regards.
Thanks for reaching out to us. Delighted to assist you.

Best Regards,
Anusha Pallela
Service Specialist
airtel
[protected][protected][protected][protected][protected][protected]
But till now I had not received a single penny...

Is this the way the Airtel give rubbish service...

Refund amount should be: Rs: 400