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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 1266

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P
Pradeep godha
from Lucknow, Uttar Pradesh
Jun 9, 2017
Resolved
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Resolved

Address: Bhilwara, Rajasthan, 311602
Website: [email protected]

Dear team,
3g 4g speed of airtel so poor at bijoliya location

Network - airtel
Reason - net speed not provided
Location - bijoliya bhilwara rajasthan 311602

65% people 3-4g net recharge of airtel in our area but airtel ignore about that and providing poor facility to all...

I have loss my money under recharges...

So poor service i have received from airtel...

Why we are pay to airtel for net charges.

So many people move to jio and other..
Pls provide required facility to me and my area people

Pradeep jain
[protected].
Jul 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jun 09, 2017
Updated by Pradeep godha
Asking bebit card no for rs rupies charges ... Why
Jun 09, 2017
Updated by Pradeep godha
Rs 10 rupies
Verified Support
Jun 09, 2017
Airtel Customer Care's response
Dear Mr. Godha,

This is with reference to your post, dated 09 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 19, 2017
Airtel Customer Care's response
Dear Mr. Godha,

This is with reference to your post dated 09 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    M
    M Ranadheer
    from Tumkur, Karnataka
    Jun 9, 2017
    Resolved
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    Resolved

    I have paid march month bill of rs.816/- by cheque no. 280186 dt 19.4.17 and amount credited to airtel account on 28/29.4.17 and having acknowledgment for the same and paid april month bill of 903/- vide cheque no. 280290 dt.20.5.17 and also having acknowledgment. But still, airtel people are harassing for payment of march and april bills. I have emailed the acknowledgment to them twice. Inspite of this they are making calls every day to my mobile asking for payment and disturbing my peace. I request them to immediately disconnect my fixed line number [protected] immediately.
    Jul 12, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jun 10, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 9 June 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      A
      Abhijit_Das
      from Kolkata, West Bengal
      Jun 9, 2017
      Resolved
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      Resolved

      Address: Kolkata, West Bengal, 700071

      My no is [protected]. I cant sms to any number from first, when i take this this sim (3 to 4 years ago). I was complained regarding this at that time, but no result.

      Now i want do sms, but cant. Again i was raise a complain on[protected], complain no. Rprov[protected], that executive give me[protected] within 1pm, to solve that problem, but not solved.

      I was called again again 4 time, another complain no give me. No. Clsms[protected]. That executive name swapna again give me another date, that[protected], but not solved that problem.

      Again i was called on 5th june, again give me another date, but not solved, this executive name pradip.

      Till now not solved that problem

      Plz my request is take action of my sms problem & also that all excutive who give me wrong information, and waste my time, harass me again and again.
      Jul 20, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jun 09, 2017
      Airtel Customer Care's response
      Dear Mr. Das,

      This is with reference to your post, dated 09 June 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jun 19, 2017
      Airtel Customer Care's response
      Dear Mr. Das,

      This is with reference to your post dated 09 June 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        Ashish.max
        from New Delhi, Delhi
        Jun 9, 2017
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        Address: Sonipat, Haryana, 131028

        Dear Sir/Madam,

        SUB:Issue of Duplicate Prepaid Sim card of Airtel :

        With reference to the above subject, we have lost the sim of mobile No.[protected].
        So we request you to issue a duplicate sim for the above mentioned mobile number.

        Thanking You,

        Your truly,

        Ashish Chaurasiya
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          Y
          Yeshwant Deshpande
          from Delhi, Delhi
          Jun 9, 2017
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          Address: Indore, Madhya Pradesh, 452013

          Ref. no, [protected]GABLBLPGO dt. 08/06/2017. i was recharge my mob. [protected] . but on my a/c. paid two time Rs. 250/-. I request to you pl. refund Rs, 250/- on my a/c.
          Thanks.
          Yeshwant G. Deshpande
          Indore(M.P.)
          My alternate no. is [protected]
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            N
            ncsau
            from Pune, Maharashtra
            Jun 9, 2017
            Resolved
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            Resolved

            Address: 411001
            Website: www.airtel.in

            I cancel my post paid mobile number (# [protected]) on april 14th via request number 75526134.

            But i see you are still charging bill for it. As i had an auto payment mode, you are charging from my credit card every month.

            Please stop doing these kind of monkey business and return my amount immediately.
            Regards
            Narayan chandra sau
            +1 photos
            Jul 16, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jun 09, 2017
            Airtel Customer Care's response
            Dear Mr. Sau,

            This is with reference to your post, dated 09 June 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jun 15, 2017
            Airtel Customer Care's response
            Dear Mr. Sau,

            This is with reference to your post dated 09 June 2017.

            We tried calling you multiple times to get additional details to enable us to address your
            concern.

            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Please send postpaid receipts which are paid but not received bill receipts to my mail I'd for the number [protected]
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              P
              Preetish Gautam
              from Delhi, Delhi
              Jun 9, 2017
              Resolved
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              Resolved

              Address: 110092
              Website: www.airtel.com

              Hello sir,
              I use airtel (Pune) but as i got transferred to delhi had to opt for porting to airtel (Delhi ncr). The first instance i had been to the airtel store (Nirman vihar, near metro station, delhi) on 2nd week of march. They denied, saying porting is not processed as there are some problems. Thinking i had no other option i was leaving when i came to knowfrom one of my friend who did porting. I called the customer representative, he said porting is done go back to the store and say him again. Did the same. Got registered. The store person took 100 rs and said will be done in the next 7 days. Max (8april). I didn't see the new sim work. After 10-15days called the custommer representative again and asked for the status. He said it has not done from the store's side. I was like what? Both belongs to airtel. Right? So why are you playing the blame game? He said g to some other airtel store (Sahara mall, gurgaon). After resisting i went because it was a roaming sim and i was charged a lot. Difficult for me to afford. They said it will be resolved within 3 days. Waited for 10-15 days again, then called the cs again, they said it wws again not updated from the store's part. I was ridiculed. Because it had already been 1 month. I talked to the customer representative again. They insisted again this time it will be finally resolved. I went to the store again they behaved as if they dont have my form. They did all the whole process again. They said will be resolved within a week. A week passed. I called the store person sagar. He picked and said will update u in 10-20mins if not wrong. I tried calling that day he didn't receive. Next day same situation. He didn't pick up. I called the cs complained about it. Then immediately sagar calls. Saying even they dont know how long will it take. I mailed a few airtel people that day and also before. All came up with fake assurances that it will be resolved within a day, two days, etc. I called again. He said it will be resolved by 5th june if not wrong. Then again it was not resolved i keep calling and they keep stalling. I called even today. He said i dont know about it. It was not done on the store's part. He insisted me ti visit the pplace again. Okay, i cant visit again. I stay in delhi i work in gugaon, it takes me 2:30 hrs to travel from delhi to gurgaon and 5hrs total. My work time is 9-6 by the time i leave from office and reach airtel store they are already shut. Surprise. So i can't risk of stalling my work for something i dont trust anymore. I have done the same thing muktiples times, they are not responsible and why would i keep travelling. My complaint in these days whatever expense i have occurred due to roaming charges who is goong to reimburse because it is npt my fault. Why shall i bear these charges and i have no idea how much more it is going to take. Airtel, worst service possible received. Thanks.
              I want airtel to pay my expenses. What i have incurred because of them. I would have chosen any decent plan and might not be having so muvh problem. Now i have to think before making a call. Roaming it may cost much. Airtel has made me helpless. Cant call anybody. And internet too is worse. They call it 3g but works at 30-35kbps speed and in my village tata docomo gives a speed of 80-90 (2g) i compared the speed against jio even. Pfa for all the relevant photos or documents.
              Preetish gautam dehury
              [protected]
              [protected]@gmail.com
              Jul 23, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2017
              Airtel Customer Care's response
              Dear Mr. Dehury,

              This is with reference to your post dated 09 June 2017.

              We tried calling you multiple times to get additional details to enable us to address your
              concern.

              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jun 22, 2017
              Airtel Customer Care's response
              Dear Mr. Dehury,

              This is with reference to your post dated 09 June 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Hi,
              The net gets connected after every 10 to 20 minutes. Sometimes the speed is also low. This pack claims to give free calls, but they do cheating which I observed as sometime I make call and my balance got deducted. Not good service.
              Hi this is Indeep i buyed a mobile a52016 edition in rajahmundry bigc 1 store, my moblie has broken, i applyed for insureance and it is approval and second original documents are sent to giving address, still now i didnt got any money and no calls also Claim number is [protected]

              And my contact number [protected]

              Please get it soon ...
              Rs 300.00 and Rs 200 recharged through net banking(SBI) Ref No[protected]IHE2989952, No[protected]IHE2990012 respectively on 02 Jun 2017. But the sum not credited my Mob No [protected]. please verify and credit the amount to my mob.
              After repeated telephonic complaints the issue of network has not been resolved till date in the area.
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                N
                neelkanth44
                from Delhi, Delhi
                Jun 9, 2017
                Resolved
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                Resolved

                Address: 110006

                [protected]
                Mera number hai...

                Vodafone se airtel mai port karwaya...
                Nuksaan hi kiya...
                Internet chalta nhi...

                Pichle 2 din se balance dalwane ki koshish kr rha hu woh bh nhi ho rha...

                Landlines pr mtnl ya bsnl pr call nhi ho rahi...

                Pareshan ho gya hu...
                Custmer care number nhi milte...

                Hell...

                Pls contact with me as soon as...
                Jul 20, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jun 09, 2017
                Airtel Customer Care's response
                Dear Neelkanth,

                This is with reference to your post, dated 09 June 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jun 19, 2017
                Airtel Customer Care's response
                Dear Neelkanth,

                This is with reference to your post dated 09 June 2017 .

                We tried calling you multiple times to get additional details to enable us to address your concern.
                However, there was no response.
                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                It's being almost a month we r facing poor Airtel connectivity .call drop is very high. No 3G connection n we cannot brows anything. Am not far away from the tower. Due to poor airtel service . I find people are switching to JIO where is cheap n have good network
                My DTH is not working since last 3 days and showing error no 00019. No service engineer is provided in spite of repeated requests.
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                  C
                  Crisfreezo
                  from Bengaluru, Karnataka
                  Jun 9, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 5600037
                  Website: Airtel express

                  I want to make a complaint about a manager who works in the airtel express located in indra nagar # 25, 7th cross, 2nd main, indiranagar i stage, bangalore. Near bda complex, and his name is sharath what kind of managers do you appoint who don't even how to talk to a customer
                  He has a request for a duplicate sim 3 days back and it was not activated everytime i when he just kept telling 2 hours today when i called him i was really angry he just told on my face that it cannot be activated do what you to do
                  Is that the way you treat a customer?? Worst experience ever had. Thanks to airtel express.
                  Jul 20, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 09, 2017
                  Airtel Customer Care's response
                  Dear Crisfreezo,

                  This is with reference to your post, dated 09 June 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jun 19, 2017
                  Airtel Customer Care's response
                  Dear Crisfreezo,

                  This is with reference to your post dated 09 June 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  My old registered mobile no us:[protected].
                  Please change it to [protected]
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                    V
                    Vinayak Pandya
                    from Anand, Gujarat
                    Jun 9, 2017
                    Resolved
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                    Resolved

                    Address: Kheda, Gujarat, 387002
                    Website: www.consumercomplaints.in

                    Respected sir/madam.

                    Greetings for the day...

                    I have an air tel connection. My number is [protected]. My last payment is due. I went to pay the bill amount, they told me that your number is disconnected. And they told that i have to pay 250/- rs. Again for re activation. So my concern is i am ready to pay my due amount, so why should i pay again re activation fees.? This number is very important for my professional purpose. And after clear my payment i want to shift from post paid to prepaid

                    I don't want to shift to any other company from air tel.

                    So this is my humble request please look after into matter.

                    I will be thankful to you.

                    Thanks & regards.

                    Vinayak pandya

                    [protected] & [protected]

                    Nadiad...
                    Jul 14, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 09, 2017
                    Airtel Customer Care's response
                    Dear Mr. Pandya,

                    This is with reference to your post, dated 09 June 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jun 13, 2017
                    Airtel Customer Care's response
                    Dear Mr. Pandya,

                    This is with reference to your post dated 09 June 2017.

                    We tried calling you multiple times to get additional details to enable us to address your
                    concern.

                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    I have orderd for a new airtel dth connection on 31st may, 2017 . They told me that they will set that within 3rd june. They called me and ask my proper address and said they will come in between 1 hour. But after that they switched off their phones and harassed me too much and anybody from the company bothered to contact me.
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                      S
                      Samuel Jeyaseelan
                      from Dharwad, Karnataka
                      Jun 9, 2017
                      Resolved
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                      Resolved

                      Address: 631502

                      I bought 4g sim for my existing 3g number 2 days back from an airtel store in kanchipuram, tamilnadu.
                      I was said by the person in the airtel store that it will get activated exactly the same time, the next day.
                      As she said the network signal was received the next day. I did not do anything nor did I receive any call for activation. It happened by itself.
                      The problem is, Call service is activated and working but message service not activated. How to resolve
                      Jul 20, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 09, 2017
                      Airtel Customer Care's response
                      Dear Samuel,

                      This is with reference to your post, dated 09 June 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jun 19, 2017
                      Airtel Customer Care's response
                      Dear Samuel,

                      This is with reference to your post dated 09 June 2017 .

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        R
                        Ragunath S Masthi
                        from Bengaluru, Karnataka
                        Jun 9, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560061
                        Website: www.airtel.in

                        With reference to account no airtel broadband account no. [protected]

                        As i requested for new connection. Technical engineer came to my venue and checked the dp and said we can't give a connection as it is full. My installation cheque was presented by airtel and refund is still pending. Kindly request you to refund my inr 500/- at the earliest.

                        Contacted several times but no response.
                        Jul 16, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 15, 2017
                        Airtel Customer Care's response
                        Dear Raghunath,

                        This is with reference to your post dated 09 June 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          Aftab Dan
                          Jun 9, 2017
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                          Address: Nizamabad, Andhra Pradesh, 503301

                          I'm outside india now and i need the barring password to activate my outgoing calls. Please send me the password earliest since i'm coming back to india and i need it urgently.how to resolve this prbm if i am using this sim in gulf county what is way to stay connected with airtel always

                          My mobile number is : 0091 [protected]

                          Thanks
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                            D
                            Dinesh Krish
                            from Neyyattinkara, Kerala
                            Jun 9, 2017
                            Resolved
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                            Resolved

                            Address: 638106

                            Hi,

                            I am dinesh from nathapalayam, a village near tiruppur district in tamil nadu. We have a industry in our place with workforce of more than 2000 people and a village had a population of 5000 people. We don't have a airtel tower in our location. Even i tried reaching open network through mail but no response. I myself the director of thr company, we are ready to provide the land. Please take swift action to setup the tower.

                            Because people coming from outside are finding difficult without the tower.
                            Jul 20, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 09, 2017
                            Airtel Customer Care's response
                            Dear Dinesh,

                            This is with reference to your post, dated 09 June 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jun 19, 2017
                            Airtel Customer Care's response
                            Dear Dinesh,

                            This is with reference to your post dated 09 June 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              sanjay2com
                              from Noida, Uttar Pradesh
                              Jun 9, 2017
                              Resolved
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                              Resolved

                              Address: Sultanpur, Uttar Pradesh, 222302

                              Dear Sir/Madam

                              I am post paid account holder with MDN [protected] last two years, I
                              haven been facing GPRS related issue from last 4 month on one
                              particular location Village- kanwarpur, Post -Shekhanpur, Tahsil
                              Lambhu, district sultanpur pin-222303.

                              I hardily get Edge network that two either uplink is not working or
                              have downlink issue, there is no 3g and above network in this area,

                              I did called customer care 121 in the month of may and registered
                              complaint about GPRS issue even i got call from network team to know
                              the issue stating that they will call back once issue is resolved . on
                              3rd of June again i called 3 times on 121, first time my call was
                              disconnected my the agent. second time another agent transfer my call
                              to ivr. third time i insisted for supervisor he too disconnected my
                              call on hold

                              on 5th of June i got call on my alternate no [protected] from Airtel
                              asking sir you have placed request to close your services. any way i
                              asked to cancel the request since i have not made any such request

                              I called back customer care 5th June to 121 to know how you have
                              placed request to discontinue my services also asked for supervisor
                              but none have attend the call however the agent said you will get call
                              back from our supervisor which i am still waiting

                              Sir its humble request kindly play the calls which i have made to 121
                              and do the Justification i know have not requested for disconnection .
                              this has been done my one of your customer care agent also please
                              solve my GPRS issue too.
                              Jul 20, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 09, 2017
                              Airtel Customer Care's response
                              Dear Sanjay,

                              This is with reference to your post, dated 09 June 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jun 19, 2017
                              Airtel Customer Care's response
                              Dear Sanjay,

                              This is with reference to your post dated 09 June 2017 .

                              We tried calling you multiple times to get additional details to enable us to address your concern.
                              However, there was no response.
                              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                R
                                Rahulraul
                                from Bengaluru, Karnataka
                                Jun 9, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560005
                                Website: www.airtel.com

                                I am holding 2 sim from airtel, recently from post paid to prepaid taken a request paying all the due amount. Got my prepaid sim too but the service was not activated visited the store 2 time but no resolution. Called the customer care number, after listening to the issue a agent laughs on call and the second agent places me on hold for no reason and disconnects the line. Not sure i am a customer or they, if someone have prepaid number guess this is the way airtel treats. Disappointed to the core.
                                Jul 16, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 09, 2017
                                Airtel Customer Care's response
                                Dear Rahul,

                                This is with reference to your post, dated 09 June 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jun 13, 2017
                                Airtel Customer Care's response
                                Dear Rahul,

                                This is with reference to your post dated 09 June 2017.

                                We tried calling you multiple times to get additional details to enable us to address your
                                concern.

                                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jun 15, 2017
                                Airtel Customer Care's response
                                Dear Rahul,

                                This is with reference to your post dated 09 June 2017.

                                We were waiting to receive your contact details to enable us to address your concern.

                                Since we have not heard back from you, we trust your issue has been resolved.

                                If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                Regards,

                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  M
                                  M Ranadheer
                                  from Tumkur, Karnataka
                                  Jun 8, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ernakulam, Kerala, 682020

                                  I have paid march month bill of rs.816/- and having acknowledgment for the same and paid april month and also having acknowledgment. But still, airtel people are harassing for payment of march and april bills. I have emailed the acknowledgment to them twice. Inspite of this they are making calls every day to my mobile asking for payment and disturbing my peace. I request them to immediately disconnect my fixed line number[protected].
                                  Jul 16, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 15, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Ranadheer,

                                  This is with reference to your post dated 08 June 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    Manu Meghwal
                                    from Chakia, Bihar
                                    Jun 8, 2017
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                                    Address: 341303
                                    Website: airtel.com

                                    My naam is mannaram. Dob.14/07/1992. Add.-v. P. O.-phirwansi, tehsil-ladnun, dist-nagaur (Raj) 341303. Please sir i lost my airtel sim card please closs the my sim card no.-[protected]. Band karne ke baad mujhe informe karna sir is no. Par [protected]
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                                      P
                                      pranab g
                                      from Kolkata, West Bengal
                                      Jun 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700036

                                      Why you are not providing link to link adhhar with mobile number like income tax authority.? Why you are demanding adhhar copy as the adhhar number is secret as per uidai act?

                                      The issue of submitting document is against the policy of digitlization, and lack of fidelity and secrecy of a person. The bank and income tax authority has provided such facility, why you are depending on you copy of adhhar. What is the gurantee that my adhhhar number will not be used elsewhere without my permission. So as per adhhar act you are requested to provide link in your websites.
                                      Jul 20, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 09, 2017
                                      Airtel Customer Care's response
                                      Dear Pranab,

                                      This is with reference to your post, dated 08 June 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jun 19, 2017
                                      Airtel Customer Care's response
                                      Dear Pranab,

                                      This is with reference to your post dated 08 June 2017 .

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        A
                                        Antora
                                        from Patna, Bihar
                                        Jun 8, 2017
                                        Resolved
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                                        Resolved

                                        Address: Ranchi, Jharkhand, 835221

                                        I had an airtel sim which i had been using since many years. Yesterday when i tried reinserting my sim card after not using it for 5 months, it was showing "no sim inserted." i thought the sim card might have been damaged so i went to an airtel store for upgrading the sim card. I was informed there that my number had been allotted to some other person even when i had paid for its validity until 2025. They told me that it was alloted to this said person back in sept 2016 when i clearly remember using the sim card until 27th dec 2016. I would like for you to look into the matter and do the needful. Thanks.
                                        Jul 10, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 09, 2017
                                        Airtel Customer Care's response
                                        Dear Antora,

                                        This is with reference to your post, dated 08 June 2017.

                                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                        We look forward to receive the required details.

                                        Regards,

                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
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