Airtel Complaints & Reviews

I have ported my airtel prepaid connection from up east circle to delhi region (Gurgaon) as postpaid infinity 799 plan. Sim was activated on 21st may and till today (June 8) incoming and sms is not activated.

My outgoing and internet are working properly. But when someone calls me it will say "number out of service". Since sms is not working i can't do any of my banking transactions and it's my work+personal number.
br...

I had recharged the mobile bill and received a message from airtel that my payment as been successfully received and the next day deactivated my phone line stating because i dont make calls and although i make payment my line will be deactivated. This is the first obsurd statement i heard in my life where you take money and stop services saying i dont make calls. Are you guys crazy...

4g activated but not working.
-called customer care. They declared issue as resolved everytime.
-went to saltlake sector 5 kolkata office they said it will take time but not resolved yet.
-they don't give any reciept or deadline that when it will resolve.
-no hierarchy is there if they don't help nothing will be done.

"i am a customer since more than 7 years but i think i have to switch to another"

I requested for changing my postpaid connection to prepaid connection, i gave them my documents and photographs also paid the bill, but no action was taken after 3 weeks i visited the store again. They told me that my documents are missing i have to submit my documents and also pay the bill. The tone they were using was very inconvenient and harsh. I will not pay the bill as it is not my fault. Please solve my issue. I'm a very old user of airtel and my family, but if my problem is not solved i will not use airtel mobile services as well as d2h and not suggest anyone to use airtel

I was billed rs 1800 for using value added services for 83 times which i didn't activate.

When i raised a complaint with airtel the explanation given to me was: the services will be automatically activated when i use browser, and i have to stop it by calling customer care.

So, i have to pay rs 1800 for services which i hadn't requested.

Pathetic!

I want to complaint about the worst customer service of libra communcation. I have ported my number to airtel through libra communication. At the time of porting they told me they will provide 20 gb data for first 3 months. After porting i got only 10 gb of data. I am continuously trying to contact with them they always provide some excuse for it and now they have stopped receiving my call

Hi i am monisha. I have a redmi mobile for that i thought change my airtel sim size as nano. So i visit the airtel store which located in nallayaih complex in thanjavur at 28 may. First i pay 50 rupees for new sim and i gave a id proof. They said after 24 hours it will change but it's not change. Again i visit after 2 days they do the same process but not it's change. Till today i am visited 4 times in this office but they should not give clear reply. Their respect to the customer is very very poor. I am very hurt because of their behaviour. So airtel head office please confirm your employees are do work correctly.

Thanking you

Dear sir/madam,

I have been using an airtel postpaid number, but since the last 2 months i am facing connectivity issues with my internet. The connection is frequently disrupted and shows that it is suspended. Although the symbol, g, 3g or 4g is shown but the net connectivity is shown as suspended. I have tried all the methods as suggested by customer care but to no avail.

May kindly look into the issue.

Hi airtel team,

I have purchased a new sim ([protected]) with frc 449/- on 2nd or 3rd of may'17 with below benift
1) ult local & std for 70 days
2) 1gb/day 4g for 70 day
But after 35 days i. E today 7th june'17 i'm unable to do call to any no. So in response i called the airtel cce today around 1pm and share the issue. They assured me that this happend due to technical glitch and will resolve in next 48 hrs i. E i will get the remaing 35 days calling benefit but around 8 pm i got the confirmation msg thay my issue has been resolved but i'm still not able to call any no.
Is this some kind of joke or what...
You guys are global giant in telecome industry and this kind of activities will impact your reputation.
I need my 35 days remaing calling benefit else i'm going to port my this no. Along with one more airtel no. ([protected]) which i'm using since last 5-6 years coz i have no other option if you guys are going to cheat.
Hope you dont want to lose your two very old and loyal customer.

Problematic no. - [protected]

Regards
Mohsin

I am using airtel mobile prepaid connection since 5 years and just last week when i happen to login to www.airtel.in and check my account details, my name reflects incorrect under personal details.
My name is "janaka rao k" and the airtel website shows my name as 'akash rao'
Since two weeks i am sending back to back emails to airtel team to correct my name and address in their records and this is the response i receive : br...

Hi team,

This is in regards to my airtel postpaid bill amounting rs.17421/-.

As per trai, the international sim vendor should inform the customer through sms or other message upon reaching 70 per of the credit limit. Also if the credit limit is breached the services should be barred till such time the customer deposits the necessary amount with the operator.

However, in my case airtel has not informed me regards to exceeding my credit limit & levied charges beyond that. Also when i have called there customer care, none of the cse has information on the same.

I am relentlessly following up with airtel team but every time they are explaining about the usage & giving excuses for not informing about credit limit criteria.

Request you to please look into this & help me.

Regards,
Ankita vidyarthi
Email id - [protected]@gmail.com

Dear sir,

I am student of engineering in solapur.

Few days before one number was calling to my family much time and it is disturbing to my family.
I found that this number is of airtel.

I want information of this person who is calling to my family.
Will you please give me information of this number.
This number:[protected]
I will wait for your message.
My email is:[protected]@outlook.in

Thanking you

Yours faithfully
Tandale shubham

Getting poorest of poor 4g network in capgemini hinjewadi phase 3 area. It not even gives 2g speed.
And we have some highly misleading ad commercial speaking about 4g being highly functional in the remotest and the farthest area.
Proves that all is fake.
In a prime location of it hub like hinjewadi, the network is poor.
After lodging complaints thrice, airtel guys have the audacity to send false messages of network issue being resolved when in reality, no such changes were made.
Before closing a complaint confirm with the customer if the issue is actually resolved.

Dear service team,

Hi, this is mr. Kumaraswamy k from bangalore having airtel prepaid connection no. +91-[protected]. I lost my mobile today (8th june 2017) hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

This is to notify you that there is a weak network connection in our office premises. Low connectivity all the entire floors. Kindly send your technician to fix it at the earliest.
Below mentioned is the office address.

Abinbev
11th, 12th & 13th floor, peridot block,
Bagmane world technology centre,
K r puram – marathahalli orr,
Bangalore-560048

I am amit sharma (Mob# [protected]) using airtel postpaid service for the past 8 years which is a corporate connection. This mail is regarding my bill discrepancy for the month of may2017. The airtel had sent me text message bill of rs. 9437.72 (Data uses), it is a 2g net connection, how can i use 16mb in 2g. I don’t expect this type of wrong bills from airtel again and again. Please take necessary action considering my valuable relation with airtel since last 8 years. I hope airtel will act in the right spirit in solving the issue in customer point of view. It had happened earlier also refer my first complaint dated[protected], reference number is[protected] and second reference number 14013376, then also airtel accepted, that it was wrongly billed from our (Airtel) side and that was waived off.

Now this time again airtel has sent me wrong bill in the same manner as happened earlier.
Why such discrepancy is happening repeatedly in my bills?
Airtel must check thoroughly and find out the incorrectness in the bill raised to me for the month of may 2017.
Regards
Amit sharma
[protected]

Iam getting an error 536 when try to dial *121#. I recently ported my prepaid docomo sim to airtel postpaid. I am not able to register for an account in airtel for online services and change plan. I am not able find my bill cycle and any other details. It showing enter a valid airtel number or "no service is
Associated with your number whenever i try to register"...

I have airtel broadband connection and from last 2 years details
Name vipin agarwal
Mobile number [protected]
Airtel broadband landline number[protected]
Sr no 82777196
Date of complaint 24 of may

I have filed a complaint regarding internet disconnection continuously in
Every 15 min's i informed the team on 24 of may they have provided me sr no 82777196 regarding the same and i had a word with so many customer support executive i don't know everybody name but i remeber some of them mr jaspreet ms. Indu and so called escalation manager mr. Hiteshwar they all are informing same thing sir we are esclating your issue it will be rectify soon sir we are arranging a callback or a technician visit but still i have not received any call back and i don't know where the technician enjoying the holiday insted of rectify this issue because of this issue i am in a lose of 5000 dollars and day by day i am loosing my business so i request you if they are not able to take any action or rectify this issue kindly take my request to discontinue this service i will not going to continue with airtel broadband services anymore

Thank you.

Regards
Vipin agarwal

My airtel stb is not working properly as it takes atleast half an hour to load and start since last wednesday (31/5/2017). From yesterday it completely stopped working. From last wednesday i keep complaining to the airtel customer care but till date no engineer has visited. Each time they call from customer care and give some excuses like right now they don't have stb in stock or the address is not registered with them where else they have my address registered. Please take this issue seriously and resolve it as soon as possible. My customer id no. Is [protected]
Thanks.

My mother was using tata docomo postpaid number [protected]. On may 20 2017, i received a call from a person named akash from number [protected]. He asked for porting to airtel and we considered it as rest of the family uses airtel. He called on my airtel number stating that he found the number from the database. He gave me an email id a_rishi. [protected]@airtel.com. The email id seemed legit so i forwarded the id proofs. First of all i dint received new sim at my home as i was asked to. After calling him several times he asked me to go to nearest airtel store. So i did. They gave me the new sim and charged 250 which was transferred to his account.
The number has not yet started inspite of my regular calls to him. My old tata number is also not working as i have cleared the bills and asked for porting.
This is the worst we can expect from airtel, that they will harrass us by not giving the services as promised and caused unnecessary inconvenience by not starting the number.
Please look into the matter.