Airtel Complaints & Reviews

Dear sir/madam,

I have been using an airtel postpaid number, but since the last 2 months i am facing connectivity issues with my internet. The connection is frequently disrupted and shows that it is suspended. Although the symbol, g, 3g or 4g is shown but the net connectivity is shown as suspended. I have tried all the methods as suggested by customer care but to no avail.

May kindly look into the issue.

Hi airtel team,

I have purchased a new sim ([protected]) with frc 449/- on 2nd or 3rd of may'17 with below benift
1) ult local & std for 70 days
2) 1gb/day 4g for 70 day
But after 35 days i. E today 7th june'17 i'm unable to do call to any no. So in response i called the airtel cce today around 1pm and share the issue. They assured me that this happend due to technical glitch and will resolve in next 48 hrs i. E i will get the remaing 35 days calling benefit but around 8 pm i got the confirmation msg thay my issue has been resolved but i'm still not able to call any no.
Is this some kind of joke or what...
You guys are global giant in telecome industry and this kind of activities will impact your reputation.
I need my 35 days remaing calling benefit else i'm going to port my this no. Along with one more airtel no. ([protected]) which i'm using since last 5-6 years coz i have no other option if you guys are going to cheat.
Hope you dont want to lose your two very old and loyal customer.

Problematic no. - [protected]

Regards
Mohsin

I am using airtel mobile prepaid connection since 5 years and just last week when i happen to login to www.airtel.in and check my account details, my name reflects incorrect under personal details.
My name is "janaka rao k" and the airtel website shows my name as 'akash rao'
Since two weeks i am sending back to back emails to airtel team to correct my name and address in their records and this is the response i receive : br...

Hi team,

This is in regards to my airtel postpaid bill amounting rs.17421/-.

As per trai, the international sim vendor should inform the customer through sms or other message upon reaching 70 per of the credit limit. Also if the credit limit is breached the services should be barred till such time the customer deposits the necessary amount with the operator.

However, in my case airtel has not informed me regards to exceeding my credit limit & levied charges beyond that. Also when i have called there customer care, none of the cse has information on the same.

I am relentlessly following up with airtel team but every time they are explaining about the usage & giving excuses for not informing about credit limit criteria.

Request you to please look into this & help me.

Regards,
Ankita vidyarthi
Email id - [protected]@gmail.com

Dear sir,

I am student of engineering in solapur.

Few days before one number was calling to my family much time and it is disturbing to my family.
I found that this number is of airtel.

I want information of this person who is calling to my family.
Will you please give me information of this number.
This number:[protected]
I will wait for your message.
My email is:[protected]@outlook.in

Thanking you

Yours faithfully
Tandale shubham

Getting poorest of poor 4g network in capgemini hinjewadi phase 3 area. It not even gives 2g speed.
And we have some highly misleading ad commercial speaking about 4g being highly functional in the remotest and the farthest area.
Proves that all is fake.
In a prime location of it hub like hinjewadi, the network is poor.
After lodging complaints thrice, airtel guys have the audacity to send false messages of network issue being resolved when in reality, no such changes were made.
Before closing a complaint confirm with the customer if the issue is actually resolved.

Dear service team,

Hi, this is mr. Kumaraswamy k from bangalore having airtel prepaid connection no. +91-[protected]. I lost my mobile today (8th june 2017) hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

This is to notify you that there is a weak network connection in our office premises. Low connectivity all the entire floors. Kindly send your technician to fix it at the earliest.
Below mentioned is the office address.

Abinbev
11th, 12th & 13th floor, peridot block,
Bagmane world technology centre,
K r puram – marathahalli orr,
Bangalore-560048

I am amit sharma (Mob# [protected]) using airtel postpaid service for the past 8 years which is a corporate connection. This mail is regarding my bill discrepancy for the month of may2017. The airtel had sent me text message bill of rs. 9437.72 (Data uses), it is a 2g net connection, how can i use 16mb in 2g. I don’t expect this type of wrong bills from airtel again and again. Please take necessary action considering my valuable relation with airtel since last 8 years. I hope airtel will act in the right spirit in solving the issue in customer point of view. It had happened earlier also refer my first complaint dated[protected], reference number is[protected] and second reference number 14013376, then also airtel accepted, that it was wrongly billed from our (Airtel) side and that was waived off.

Now this time again airtel has sent me wrong bill in the same manner as happened earlier.
Why such discrepancy is happening repeatedly in my bills?
Airtel must check thoroughly and find out the incorrectness in the bill raised to me for the month of may 2017.
Regards
Amit sharma
[protected]

Iam getting an error 536 when try to dial *121#. I recently ported my prepaid docomo sim to airtel postpaid. I am not able to register for an account in airtel for online services and change plan. I am not able find my bill cycle and any other details. It showing enter a valid airtel number or "no service is
Associated with your number whenever i try to register"...

I have airtel broadband connection and from last 2 years details
Name vipin agarwal
Mobile number [protected]
Airtel broadband landline number[protected]
Sr no 82777196
Date of complaint 24 of may

I have filed a complaint regarding internet disconnection continuously in
Every 15 min's i informed the team on 24 of may they have provided me sr no 82777196 regarding the same and i had a word with so many customer support executive i don't know everybody name but i remeber some of them mr jaspreet ms. Indu and so called escalation manager mr. Hiteshwar they all are informing same thing sir we are esclating your issue it will be rectify soon sir we are arranging a callback or a technician visit but still i have not received any call back and i don't know where the technician enjoying the holiday insted of rectify this issue because of this issue i am in a lose of 5000 dollars and day by day i am loosing my business so i request you if they are not able to take any action or rectify this issue kindly take my request to discontinue this service i will not going to continue with airtel broadband services anymore

Thank you.

Regards
Vipin agarwal

My airtel stb is not working properly as it takes atleast half an hour to load and start since last wednesday (31/5/2017). From yesterday it completely stopped working. From last wednesday i keep complaining to the airtel customer care but till date no engineer has visited. Each time they call from customer care and give some excuses like right now they don't have stb in stock or the address is not registered with them where else they have my address registered. Please take this issue seriously and resolve it as soon as possible. My customer id no. Is [protected]
Thanks.

My mother was using tata docomo postpaid number [protected]. On may 20 2017, i received a call from a person named akash from number [protected]. He asked for porting to airtel and we considered it as rest of the family uses airtel. He called on my airtel number stating that he found the number from the database. He gave me an email id a_rishi. [protected]@airtel.com. The email id seemed legit so i forwarded the id proofs. First of all i dint received new sim at my home as i was asked to. After calling him several times he asked me to go to nearest airtel store. So i did. They gave me the new sim and charged 250 which was transferred to his account.
The number has not yet started inspite of my regular calls to him. My old tata number is also not working as i have cleared the bills and asked for porting.
This is the worst we can expect from airtel, that they will harrass us by not giving the services as promised and caused unnecessary inconvenience by not starting the number.
Please look into the matter.

Poor quality of network.. Could not able to call or use internet service with airtel sim. My location is namti ladoigarh 7no, post office : karchowa via namti dol, district: sivasagar, Assam. I'm attaching my location photo. Kindly resolve this network issue at the earliest possible.

I want to convert my airtel postpaid plan to prepaid. The customer care people told me that "u should go to airtel store and submit proof then they will give you prepaid sim card". So i went to airtel store, sri krishna nagar main road, hyderabad. These people saying different reasons like server slow, form not downloading, bill not calculating... Untill i went this 4 times but no use.
My airtel number is [protected].

Hi, i would like to bring to your notice the terrible incident that i am having with one of the biggest brand in india. I have a data pack active on my number. But since last couple of days there's deduction from my main account balance. I called customer care and they refunded me the balance couple of times and they suggested me to send a text stop to 1925. I sent the text and got the confirmation of the text. There was a deduction again from my main account balance. And when i called customer care they told me that i havnt send the text in proper way. The date when this happened is june 7, 2017. Moreover you executives were trying to prove me a that i was telling a lie about the text. I am a canadian resident and i am highly qualified to sent a 4 letter text. I am attaching the screenshot of the text i sent. I bought the new sim card worth 500rs and i received 70gb data for 70 days i. E 1gb a day. Even though there's deduction from my main account balance. I would like any personnel from airtel to call me to resolve the issue and find a resolution to this. Thanks.

More than a year i am using the airtel prepaid 4g-lte sim card. I am using this airtel prepaid ([protected]) to get otp for login in in company websites, resetting password etc. The prepaid card is from west bengal berhampore. It was working all good and i was regularly keeping the balance above rs.100. Since last two months i am not getting any signal. Last time i topped up rs.200 is on 27th march 2017 but i have never got any signal on words. But i am not getting airtel signal.

Now i can't even check the mobile balance and i don't know if the number is blocked.

Dear team,
Greetings for the day.

I recently ported from vodafone to airtel for a better service and better plan. Now after getting into airtel i am facing problems every single day. Sometimes it searches for network, internet issues, call drops and voice is not clear while communicating with others.
There are other people who are using the same network without any issues.

This is to bring to your knowledge that i had the worst experience in porting from reliance to airtel. Instead o[censored]sual 7 days to activate airtel connection it is more than 10 days now that my connection has not yet activated. I am calling airtel day and night to get a resolution but to no avail. I have duly received all verification and confirmation messages which were required to go for the new connection. All i hear is that my request got auto cancelled due to some team's failure to address it on time. My last call with one representative mr asghar malik was the worst of all experience in which he said i have to revisit the airtel store and get the process started all over again. Now my reliance connection is inactive and airtel is having no signal because of airtel's fault. I would nevevr ever recommend airtel to anyone. I will also take this up to consumer redressal forum new delhi becasue of loss i have to face due to debarring of calls.

It is said that opla has approved that airtel has the fastest network system. But is reality not, as soon as we cross mangaon raigad the network stops working and it is rediculious in emergency we cannot make a single call. Please look into the matter urgently and same area vodafone, dolphin is working. Even in panvel new mumbai the same situation. Your urgent attention needed