Airtel Complaints & Reviews

I have recharged my airtel number for 449 then it said unlimited calls and 1 gb per day intrnet for 70 days on may 31st, today i got a msg that my internet expires today, june 29th, i again recharged for 499 same offer for 70 days 1.5 gb per day .after recharging i got a msg which read as offer is for 56 days and in my aitel app it is that my offer expires on july 26th i called customer care many times there is no option to complain

Recently i visited airtel service Centre in haldwani, Uttarakhand. I had to change the ownership id of the number. Executives told me to submit a fee of 250 rupees and assured me that the process will be initiated within a day or two and ownership will be changed within 7 days. I visited the office next week as nothing happened, one of the executive gave me the official number and asked me to call after 2 days. i spoke to someone after 2 days, the lady assured to call me back after going through my query. 5 hours have passed still no call, even when i tried to call, no one is answering.

I am not getting the airtel offer of rs 348 (unlimited local std calls +1 gb data per day for 28 days) since last 6 months, however all of my friends having airtel number are getting same.
I have talked to airtel customer care number and they ensured that the offer would be provided on my number next time but till now I didn't get that offer.
Please solve it at the earliest

I have applied for new broadband connection on 13th May 2017 with CEF No - RTBLR 7299707 and paid 3 month rent Rs 3, 964 as an advance through airtel online payment with transaction id[protected]. Later got a confirmation that there is no feasibility in that area hence have applied for refund in online by providing the details along with the scan copy of cheque leaf and got the ticket number AOR271321.

It`s almost more than 1 month have applied for refund but still waiting for that. I have followed up with customer care but they don`t have any details updated in their system which is surprising me and makes me to get in impression of Airtel following new way of cheating/looting customers by taking the money as deposit and not refunding the same.

I was trying to migrate from postpaid to prepaid since last month. I am running to nearest airtel stores none of them is providing services. They are saying silly reasons to escape. Why airtel stores when you are not providing service. I am not at all satisfied with your services. If this is not possible i will be shifting to some other network.

Hi,

My average bill amount from last many years had been 400-600 Rs only.But, this month, my bill was around R 4000/-.I have not subscribed to any additional services, except for caller tune & missed call altert.I just get daily 4-5 messages that the service has been activated on my mobile.Like this, they have activated many services on my mobile without my knowledge.Can you pls check on this & get this addressed.

Regards,
Hemadri
[protected], Postpaid

I was recharged with Rs399 plan but it won't work. as Airtel sent massage got in my inbox to recharge with Rs399. But for some days it was worked..but afterwords it was stopped so I was complaining to customer care they told me it won't work on your sim so..if it won't want work on mobile why I should pay you for what? If plan didn't get worked on my sim..and also if it doesn't won't to work on my mobile of RS 399 plan they have to refuse rs399 recharge for my sim and now why I should bear loss and Airtel making fools to customer so please stop this nonsense business to make the customer fool..give service or and u don't want to work for that plan of RS 399 then recharge should not be completed for such sim such system should exist and or otherwise Airtel is begger company who looting the people's by falsing information and making people's fools without giving service. So please here I like to request take some serious action on such service provider company..i asked them to return my money as I was recharged online through my account but they are said it's not possible to refund amount also it's not possible to work that plan on your mobile if such situation is known to company then such recharge should not be done completed ...it's clerarly seen that Airtel operator is making fools to people's to earning the money so it's really very necessary to take serious actions against such mobile providers.
Thanking you
Regards
Sachin warpe
[protected]

I will complaint on this matter is second time but no one take action against airtel retailer or offices.I will replace my sim card [protected] on my hometown sangaria's airtel office and they are charged 100 rupees without any receipt and will not satisfy of airtel telecom company .all airtel officers and offices are cruppt. Plz take action against corrupt airtel officers.thnks

I am suryanarayan maharana i am interested to install a tower in my land. This is a road site land. Place near bodhei industry saw mill nuaphokari jagatsinghpur odisha
Mob no-[protected]email [protected]@gmail.[protected]@gmail.com

I'm an Airtel mobile user and i converted my mobile number from Prepaid to post paid 3 months back and they said, i will get monthly bill of around 300 Rs. For the month of april 2017 i got bill of 630Rs, then i asked airtel about the bill details, they didn't provide any details. They disconnected my outgoing calls immidietly. Now again they have sent a bill for 500 RS for the month of may. I went to their office but they gave some email id and asked me to send email but i didn't get any response. Please help

Dear sir/madam
I am Bishwajit routh using yours postpaid connection & my number is [protected] but problem is that month by month my bill amount has increased but yours executive saying me that my plan cost is 350/-.
So requested you kindly confirm me what i have to do to convirt my connection to prepaid i don't need postpaid connection.

My Airtel number is under CUG Plan [protected] and [protected] one number of them [protected] has has swapped someone without my documents and my confirmation. This is mistake or robbery done by Airtel Store. And same number is Migrated to prepaid on another name. As per Telecom policy all operators taking request for SIM swap documents required Letter head company, Company Address proof, ID proof, 1 photo and customer should be self attached signature should be front of Airtel officer who is taking request but i dont know when my number is swapped and migrated. Please Public grievance urgent help required charge to airtel for troubling to customer. my contact no [protected]

I am advocate amit. I request to you that my complaint no. Is 77119378 dated 21june 2017. When persons call to me they found my no. Invalid. So that my clinet have problm to call me. I already talk with senior agents on 121 many times but have no solution of my problem. If you can solve my complain thanks to you otherwise i have last helping door consumer court under consumer protection act, 1986. Airtel is the most hopeless mobile network provider. Its causing a hughe loss and inconvenience to me and my business. Under the name of scheme they have already taken 1months advance and i suffers this complain last 2months. This company shall be shut and kicked out of our country. I want my refund my all loss and shut the services from airtel. If its not done, i am going to consumer court as it has hampered my business due to stoppage of network plus the man efforts and hours wasted in going and communicating at airtel office. All this will sum up to 10lacs of claim. So better just solve my problem and close the matter.
With regard
Advocate amit sharaya

Hey, i am tanya. I got my phone recharged on 26 june'17 with 350rs scheme, which included free unlimited calling (Both local and std) for 28 days and 1gb internet everyday. It worked well for a day but today i'm getting charged on each call. I chose this plan so that i can freely enjoy talking to my family members who currently reside outside delhi but i feel really disappointed to see that it has stopped working properly in a single day. Please make sure that it works for free once again otherwise it will be a case of a customer being cheated.

Airtel such a fake company really m very frastrated becoz aaj 8 din ho gae mere no ko band hue had h itne bakvas company maine nhi dekhe kisi ka no ki incoming 8 din tak band kar sakti h mere galti thi vodafone ko chod kar isme aaya. 10 baar store par gya 10 baar telephonic compaliant ke baad bhi executive kehte h apka no 24 hr me start hoga mera bhut nuksan ho gya h airtel fake airtel fake company

I am a new airtel customer (27/06/2017) from karnataka. Can i have access to the unlimited offer of rs.449/- now? Because the retailer is saying that i have to wait for 3 months. He have already recharged with rs.81/-. For me its really an inconvenience. And you didn't mentioned about this in your advertisements earlier. Kindly solve my problem soon.

Sir,
I have raised request for airtel broadband connection almost 6 times in the time span of one year.

But still i am not getting connection saying the 'port availability' is not there.

I have raised so many times from the official mail id: anandh. [protected]@tcs.com and personal mail id: [protected]@gmail.com.

But there is no resolution provided.

In my gated community, airtel provides the cable and broadband connection to most of the houses. Even in my block having 16 houses, out of which 12 houses having airtel broadband.

Everytime they close the request saying 'no port availability'.

Poor response from the backend team and the installation team.

I need resolution at any cost.

My mobile number.[protected]., [protected]

Address :

D-27, 101, provident cosmo city,
Pudupakkam,
Near pudupakkam panchayat office.
Chennai-603103

Hi,

I am writing this mail after a 15-20 days of hectic follows ups and in person visit to the store which has already been too frustrating.

I had switched my prepaid aircel sim to prepaid airtel sim 15 days before, my address verification was successfully done and all the related formalities were completed. The sim that as issued to me didnt work so i called the customer care on sunday 17 june 2017.

They told me that your request is pending and your sim will activated after 7 days.

After 7 days i again talk to customer care and they said sim got activated from their side. But no network is coming on my number.

I have been calling them all day like almost 20 times, its ringing but nobody is attending the call.

At last i called the customer care number again they repeated the same thing of visiting airtel store again.

So the above was the tail of my suffering that i had to endure trying to get a service from airtel, which i could have chosen from so many telecom companies that operate in india

Airtel is known for its good service and support but i feel really so sorry to inform all the concerned personnel and department reading this mail that remaining a true airtel customer i had to undergo losses

- leave my office and visiting airtel stores and waste hours in travelling

- none of the important business transactions that were to be done were not possible as otp etc were not coming

- facing personally and professionally hell problems regarding my number.

- got mentally harassed calling the number i was given by the store representative.

The mobile number is mentioned below as well on which i am facing terrible problems:

[protected]

Dear sir i am using an airtel no. Post paid no. From many months. I was paying my amount on time to time and in feb also i have paid 1000 to airtel service center.in month of march that amount was showing that i have not paid to airtel office. Then airtel have started to torture me from march month for due amount. They have stopped my outgoing call facuility in april and even they have stopped my incoming facuility. Every month they making more interest on my phone bill. They started to make pressures and all. After that i got call for settlement from jodhpur office by mr. Gajender singh. He told me that if i shall pay 4000 then after it i dont need to pay remaining bill. He told me to pay the amount and he would menage ebverything. I personally meet gajender and his team in their office near airforce kent jodhpur. They started my number and then provide my all services. So after a few days again i got a message to pay remaining bill. I call gajender j he told me that he settle all those things. He started my services. My sevices were started with in a few minutes. After 2-3 days again i was disappointed my services were again sopped. Then again i called and he started my services. This type of drama is still going on. Now i am getting a loss more then expected. Airtel is a service provider and they are cheating with people. They are misconfusing people. I have all call recordings for my proof. I am totally frustated due to their services. Hoping for a positive response. An early action will be highly appreciated.

Hi sir n mam
Kindly take my complaint i have done reacharge of rd 3999 yesterday to activatedmy international roaming n data blance n it's really sad to say it's not activated yet kindly activated it's really urgent i need to make a call n m in uae my contact no is [protected] it's been a days n still it's not activated very upset with your service i[censored] cannot solve my problem den tell me m already facing so much problem pls help me as soon possible i need to make important calls... N my outgoing is not working neither incoming call m waited my pls do it as soon as possible i have been using airtel no from 7 years pls revert back thnx

Thanks from monaliza saikia