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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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F
fathimma
from Guntur, Andhra Pradesh
Jun 12, 2017
Resolved
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Resolved

Address: Thrissur, Kerala, 680519
Website: [email protected]

Sir...
My name is abuthahir.. My airtel phone number [protected].. I recharged 1gb data 1 day for 56 ruppe (9/6/2017) at 6 33 pm.. Then i got a new message from airtel, congratulations.. Your 1gb data validity has been extended for 10 days... When i got this message from airtel i redused using of my 1gb data... Cause 10 days remaining.. But the day 12 am (10/6/2017) ended my 1 gb data.. So that my 1 gb data is wasted... My downloading and browsing mbs wasted... I have no benefit of my 1gb data.. My cash is wasted.. So that.. I want get back my remaining net balance before 12 am (10/6/2017)... Please give me... Unless u give my remaining net balance airtel cheated me.. My cash is will be wasted... I want download and browse in my remainig net balance... I kindly request you... Message detailes have in my phone...
Jul 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 12 June2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 19, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 22, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 June 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    RT-hyderabad
    from Hyderabad, Telangana
    Jun 12, 2017
    Resolved
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    Resolved

    Address: Ranga Reddy, Andhra Pradesh, 500049

    I am on airtel infinity plan (Postpaid plan of inr 549+ taxes) where i am supposed to get 3gb of data on 4g device. After consuming 1gb of data, internet was stopped on my phone on 9th june 2017 at 6.10am. I called airtel help desk around 6.30am (After rebooting phone several time) and they told me the area where i am living has some problem with tower. I called them again at 8am and i was told a different story by csr this time. Csr told me since i am not using 4g device hence i cannot use another 2gb. Csr also said he can see that i am using iphone 6plus which is a 4g device. Csr disconnected the call saying he has activated another 2gb and i should check it out. Since morning till night i called airtel support 8 times and no body bothered to help me with internet. Till today (12th june) i am not able to use the internet at all. I cannot use ola, uber service for last 4 days. Various sr raised during my conversation were[protected], 56005748, 76843471 and 76845524. As of today, i have decided to go with jio and port my number. The attitude towards serving a long term postpaid customer is miserable. I am really sad leaving airtel but i know csr team won't bother about it.
    Jul 25, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jun 13, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 12 June 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jun 19, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 12 June 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      karamjeet singh223
      from Delhi, Delhi
      Jun 11, 2017
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      Address: New Delhi, Delhi, 110044

      Complaint to remove mobile tower from residential area.

      Sir/mam
      I am resident of vishwakarma colony near pul prahladpur new delhi 110044, and this tower situated on back side of our building not more than 5 mtr. It is emitting hazardous em radiations which is causing irritation, inflammation and itching on the skin. My wife has abortion due to this bloody tower. I would request you to kindly remove the tower as early as possible as it is the question of life and death of many people in my area. There is mcd school also which is very near to our house. Kindly do something. This is to bring your attention that this mobile tower has been installed in a congested residential area and most of the people are not aware of the health hazards associated with it. However, people started feeling irritation, inflammation and itching on the skin.
      Generator produces a lot of sound pollution and vibration on earth and in atmosphere (Air). We have feel a severe heavy sound attack in my heart and in my mind and echo sound from the reflection of gali (Lane) and from the reflection of my room walls.
      The tower location is very near to us, there are many senior citizen, pregnant women in area. This would defiantly cause a dangerous effective
      To all of them. We really do not required this mobile tower near to us.
      So please remove that mobile tower from residential area. We request you to look into the matter and take immediate action and i request to you personally kindly cancel license of tower and remove it immediately.
      With regards

      E-141 residents
      Vishwakarma colony
      Pul prahladpur
      Near mcd school
      New delhi 110044
      Airtel customer support has been notified about the posted complaint.
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        A
        Ajeetha Rajaram
        from Chennai, Tamil Nadu
        Jun 11, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600043
        Website: Consumer complaints

        I, ajeetha rajaram, lost my phone on 10th june 2017 at 11.00 pm. A man wanted to make a call to someone i entrusted him and gave my phone and he absconded with the phone. I am afraid he might misuse my phone. Therefore i wanted to block it immediately. I wanted to block the sim
        No. [protected]
        Please block immediately.
        Before blocking can you help me tracking my phone?
        Jul 13, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jun 12, 2017
        Airtel Customer Care's response
        Dear Ajeetha,

        This is with reference to your post, dated 11 June 2017 .

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          sagarbhuti
          from Mumbai, Maharashtra
          Jun 11, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 401107

          These guys cancelled my postpaid to prepaid conversion request two times.
          I have submitted my all documents and bill also but they are blaming each others themself. I only called to customer care 30 times and they are saying it will get resolve withing 6, 24, 72 hours but still i haven't receive any proper response from airtel.
          Airtel is not gd at all in service, it's not worth to continue with this network
          My reference no: 76795827, 76866174.

          If my problem not resolve then i wil post in facebook and everywe about my problem
          Jul 26, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jun 25, 2017
          Airtel Customer Care's response
          Dear Customer( sagarbhuti ),

          This is with reference to your post dated 11 June 2017 .

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jun 25, 2017
          Airtel Customer Care's response
          Dear Customer(sagarbhuti ),

          This is with reference to your post dated 25 June 2017 .

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            A
            abhijeet@amt
            from Buldana, Maharashtra
            Jun 11, 2017
            Resolved
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            Resolved

            Address: Amravati, Maharashtra, 444604
            Website: Airtel

            Dear airtel team,

            I had purchase your airtel sim one week ago, my airtel number is [protected]. Since i buy your sim, this sim is not working properly.net is going extremely slow and could not shows proper network even 2g speed also not give by your network. I had compliant about the speed and network issue to your customer care and they assure me that the issue of network will be solving before 5.06.2017 but till date problem is continue. Your sim is not support to my d link dongal also; your sales person gives me false and fake commitment that this sim will give 4g speed and will support to my dongal also. But your airtel network is not giving even 2g speeds. Its work very terrible. Kindly look into matter on very urgent basis.
            Jul 20, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2017
            Airtel Customer Care's response
            Dear Abhijeet,

            This is with reference to your post dated 11 June 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              SJAI
              from Ludhiana, Punjab
              Jun 11, 2017
              Resolved
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              Resolved

              Address: 175023

              Dear Sir,
              I am Jai Singh and this is my number I have made last recharge of Rs. 100 but I think the call rate were more than my plan. I want to check whether the calls rates were appropriate as per the plan I have taken or not. So you are requested to email me the call history of above said mobile no. in [protected]@gmail.com
              Jul 23, 2023
              Complaint marked as Resolved 
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                N
                Nisha Gaur14
                from Srinagar, Jammu and Kashmir
                Jun 11, 2017
                Resolved
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                Resolved

                I am residing at pitampura delhi and using airtel mobile number. I am unable to use internet at normal speed. Browsing is very slow and customer care executive is saying that we cant do anything in this matter she was saying that their is no 4g service of airtel in your area. My phone is giving 2g speed not even 3g. I am not getting one thing while airtel launched offer of data and calling in 349. They were asking us you should b using 4g phone to use this offer now why are you not giving 4g services even this is not a 3g service. These offers were only to make fool of customers or it was just to compete jio at that time. Highly disappointed with your services. I think i have no option other than porting in any other service. Company should not claim these things in their advertisements if they can't provide these type of services. Please stop making fool of consumers by showing these type of advertisements.
                Jul 23, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jun 12, 2017
                Airtel Customer Care's response
                Dear Nisha,

                This is with reference to your post, dated 11 June 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jun 22, 2017
                Airtel Customer Care's response
                Dear Nisha,

                This is with reference to your post dated 11 June 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  G
                  Gûlshañ Vashishth
                  from Gagret, Himachal Pradesh
                  Jun 11, 2017
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                  Address: 177042

                  Hello sir i have lost my sim card.. My number is [protected]...i wnt to close the connection of this number.. Plzz close this sim card.. So in future i didnt suffrr from any miss happning... I bought a new number. So i dnt want that someone who found that sim use tht negativly so plzz do this favour for me.. I will b obliged to u for ths
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                    P
                    Pavan Chavvakula
                    from Hyderabad, Telangana
                    Jun 11, 2017
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500072

                    Incident:
                    -amount deducted from airtel balance
                    -date : 8th june to 11 th june
                    -i need a refund on my balance

                    I was speaking to this executive called basha, who wouldn't listen to what i am asking. Airtel plays this game of deducting the balance by not providing enough information.

                    Their 399 plan is a major hoax and claims unlimited calls but they now say it is only for 5 hours a day which is no where explained.

                    First call to the customer care always gets cut so we will be charged 1 re after 3 minutes complete and then we will have to call again which is again explaining the entire thing and costing the customer.
                    Jun 18, 2017
                    Complaint marked as Resolved 
                    The same issue resurfaced and this time I spoke to one Ms ### (Don't remember the name), she was very receptive and solved my issue with immediate effect. She was very patient and helped me get the entire lost balance by understanding my concern.
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 11, 2017
                    Airtel Customer Care's response
                    Dear Pavan,

                    This is with reference to your post, dated 11 June 2017.

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Jun 18, 2017
                    Updated by Pavan Chavvakula
                    Hi Rakesh Kumar,

                    The same issue resurfaced and this time I spoke to one Ms ### (Don't remember the name), she was very receptive and solved my issue with immediate effect. She was very patient and helped me get the entire lost balance by understanding my concern.

                    Thanks for your reply here also.
                    Verified Support
                    Jun 19, 2017
                    Airtel Customer Care's response
                    Dear Pavan,

                    This is with reference to your post dated 11 June 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      A
                      abhijit d.
                      Jun 11, 2017
                      Resolved
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                      Resolved

                      Address: Nagaon, Assam, 782001
                      Website: airtel

                      Dear sir/ madam
                      My airtel prepaid number from karnataka is not working since day before yesterday neither incoming nor outgoing but internet pack is working properly. I tried to call customer care 121, 198 and many more number but none of them working cannot call anyone from my airtel network. Kindly see the matter and try to fix it as soon as possible it is urgent.
                      Thanks regard.
                      Jul 20, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 11, 2017
                      Airtel Customer Care's response
                      Dear Abhijit,

                      This is with reference to your post, dated 11 June 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jun 19, 2017
                      Airtel Customer Care's response
                      Dear Abhijit,

                      This is with reference to your post dated 11 June 2017 .

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        soumo_1988
                        from Thiruvananthapuram, Kerala
                        Jun 11, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500089

                        I submitted the mnp documents in shaikpet dream valley hyderabad airtel office on 26 may 17.. My local verification has been done and i have received sms for the same.. There are 2 numbers which i wanted to do national mnp from airtel bangalore to airtel hyderabad. The response i got from the sup call was that i did not submitted my documents.. Kindly tell me if i had not submitted my documents then how did airtel know i want to go for mnp and did verification for the same.. I would also like to complaint about a supervisor in airtel customer care department i last spoke to who was very rude and sounded rowdy over the call.. I need the issue to be resolve.. Reference number for the airtel complaint in cdmnp[protected].. I want a call on my number and the issue to be resolved..

                        Note the airtel office also took 300 inr from me stating that 150 each will be credited once the mnp is done of both my numbers
                        Jul 12, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 11, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 11 June 2017.

                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                        We look forward to receive the required details.

                        Regards,

                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Jun 29, 2017
                        Updated by soumo_1988
                        [protected]
                        [protected]

                        Free on Saturday and Sunday
                        Free after 6:30pm on weekdays (Monday-friday)
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                          G
                          Gulab Singh Virk
                          from Bijnor, Uttar Pradesh
                          Jun 11, 2017
                          Resolved
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                          Resolved

                          Address: Bijnor, Uttar Pradesh, 246762

                          Dear sir

                          I have four airtel corporate postpaid connection& few days ago your representative called me that i have a best data plan of rs 499/- for you, in which you will get 35 gb pm without any call. At the time of sale your representative told me that 35gb will be valid only for three months after that you will get 5gb per month. He sold me ([protected])
                          But when sim got activated i got only 5gb. I talked to your representative he told me that you will get only 1 gb per day +5gb monthly backup, in this way you will get 35gb in month. But even after this i talked to customer care she told me that you will get only 5gb in month and no more data will be given to you.
                          Sir i have 4 airtel postpaid number with your company but if you will behave, to the customer, like this how i will survive with your company.

                          Kindly sir provide me suitable solution so that they could not misguide to any other customer.

                          Thank you

                          With best regards
                          Gulab singh
                          Hdfc bank ltd. Dhampur
                          Bijnor
                          Mob: [protected], [protected]
                          Jul 20, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 19, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 11 June 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            P
                            Progna Paromita Bhattacharjee
                            from Patna, Bihar
                            Jun 11, 2017
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700063
                            Website: Airtel mobile app

                            My airtel app account for the mobile no [protected] has been blocked. I am unable to retrieve my money as i am not able to regenerate a new mpin. Please help me with this. I have tried to contact customer care. But i am utterly disgusted with the service i got from them. If this is the service of airtel, then i will think twice before doing any transaction with them from now on.
                            Jul 12, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 11, 2017
                            Airtel Customer Care's response
                            Dear Ms. Bhattacharjee,

                            This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                            Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              I
                              iqbal n
                              from Tumkur, Karnataka
                              Jun 11, 2017
                              Resolved
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                              Resolved

                              Address: 577401
                              Website: PTM

                              My air-tel cell num is [protected]
                              I recharge amount of rs 300 through ptm order num [protected] wallet id no [protected] but not received recharge carency

                              I received a sms from ptm like, your recharge of airtel mobile [protected] of rs.300 is pending with operator. We will continue trying or you may cancel the order after 2 hours,[protected] at time 21.28

                              Today on[protected], but not recharge or amount refund my ptm plz help me
                              Jul 23, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Jun 11, 2017
                              Updated by iqbal n
                              [protected] Airtel Call Manager mera Debit Card Number aur Pin Number mangaraha hai, carency upload hogai bolethobhi ye log mang rahe hai ye rule haikya plz bathaye -merea cell num [protected]
                              Verified Support
                              Jun 11, 2017
                              Airtel Customer Care's response
                              Dear Iqbal,

                              This is with reference to your post, dated 11 June 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jun 19, 2017
                              Airtel Customer Care's response
                              Dear Iqbal,

                              This is with reference to your post dated 11 June 2017 .

                              We tried calling you multiple times to get additional details to enable us to address your concern.
                              However, there was no response.
                              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jun 22, 2017
                              Airtel Customer Care's response
                              Dear Iqbal,

                              This is with reference to your post dated 11 June 2017.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at [protected]@in.airtel.com

                              Regards,

                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                P
                                poojakoushal
                                from Varanasi, Uttar Pradesh
                                Jun 11, 2017
                                Resolved
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                                Resolved

                                Address: Kota, Rajasthan, 324002

                                Hello sir/madam,
                                I have lost my sim card it's no. Is [protected] it's a prepaid no. And it isregistered on my father's id. So kindly block this sim card. Because i don't want some do misuse of this sim card. Just because this sim is registered on my father's name. So i am afraid for him. If someone do misuse of this sim card then father got in trouble. So please it's my humbble request to you please block this sim card.

                                Thanks
                                Jul 23, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 22, 2017
                                Airtel Customer Care's response
                                Dear Ms. Koushal,

                                This is with reference to your post dated 11 June 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  P
                                  Purvaa18
                                  from Noida, Uttar Pradesh
                                  Jun 11, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302001

                                  I ported my number from vodafone to airtel few days back. The process initiated officially from company side on 2nd june.in the mean time i came to jaipur for some business work and my sim got ported and they said we cannot do interstate televerification. I have no other means to communicate with my family in unknown place. I approached airtel store in ganpati plaza, jaipur and they said no to help and were very rude. Then i called the lady in kolkata who called me 10times a day when she needed me to port my number. But now she doesn't respond. I then emailed and launched a complaint through [protected]@in. Airtel.com and they took 2 days to reply. And said they will resolve in 3 days but still no response from anyone and my sim is not working. This number is important to me other wise i wouldn't have gone through so much pain of such bad company. Each consumer is paying full amount bills and still company is so unresponsive. My alternate contact no is [protected]
                                  Jul 20, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 11, 2017
                                  Airtel Customer Care's response
                                  Dear Purva,

                                  This is with reference to your post, dated 11 June 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Jun 11, 2017
                                  Updated by Purvaa18
                                  Sir

                                  You have been working since last 4 days to solve my issue and I am sitting in an unknown town with no friend and no backup just because none of your store tried helping me. Neither you customer care responded swiftly and again now I am hearing these words that you are working. Sitting in AC office and typing mail is easy. Come visit unknown city with no help then you will realise how helpless I felt these past 4 days. Came here to work but couldn't do anything just to fear what to do where to go and how to contact my family and complete the project I came for. I will remember this treatment of your company and get experience and never get another no of your firm.
                                  Verified Support
                                  Jun 19, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 11 June 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    T
                                    Tinu Titus
                                    from Chennai, Tamil Nadu
                                    Jun 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: 600093
                                    Website: airtel

                                    Hi sir / madam,
                                    My airtel dth number is [protected], my plan name is south base plan, from the day 1 i am doing recharge for 380 to 450 per month, however within 18 or 20 days before my recharge amount get over, i frequently called your customer care and complained regarding that i need only 200 or 230 per month plan, but customer care agents told me that i activated hd channels & others, they deactivated all hd and even changed the plans as we'll & they promised me from next time i can do 230 recharge & use for a month, but still today i have the same issue, finally i came to a decision, i no need airtel, i never expected such a bad service from a most esteemed brand airtel, i don't want any refund or anything, just take your # brand and get out of my way please.
                                    Go and catch some other customers & # their money.

                                    Note: airtel you already lost in mobile internet, wait for another 6 months jio will again # you upside down in dth.

                                    Call me if you dare.

                                    Tinu titus
                                    [protected]
                                    Chennai
                                    Aug 9, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 16, 2017
                                    Airtel Customer Care's response
                                    Dear Tinu,

                                    This is with reference to your post dated 11 June 2017.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 06, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 11 June 2017 .

                                    We tried calling you multiple times to get additional details to enable us to address your concern.
                                    However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
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                                      R
                                      Renuka Venkatamuni
                                      from Bengaluru, Karnataka
                                      Jun 11, 2017
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                                      My friend is getting constant messages on whatsapp from an unknown airtel number and that person is not reveling his identity.

                                      I am unable to find his name on truecaller as well.

                                      Please can you help me find out that person's name
                                      Number is [protected]

                                      Its a huge request to provide me this persons details

                                      It will be of great help

                                      Thank you
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        abach
                                        from Sambalpur, Odisha
                                        Jun 10, 2017
                                        Resolved
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                                        Resolved

                                        Online recharge fails every time

                                        Address: Sambalpur, Odisha, 768001
                                        Website: airtel.in

                                        I had ported my number from docomo to airtel a couple of months back. After that, i used to recharge via paytm and airtel app, as i mainly use 4g packs from airtel. Since may 2017, i cannot recharge online anymore. I tried every pack, from rs. 14 to 496, different payment methods, and every recharge fails via airtel app/website. When i try to recharge via paytm, airtel doesn't confirm my recharge at all and i get refunded everytime.
                                        Please...
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