Airtel Complaints & Reviews

These guys cancelled my postpaid to prepaid conversion request two times.
I have submitted my all documents and bill also but they are blaming each others themself. I only called to customer care 30 times and they are saying it will get resolve withing 6, 24, 72 hours but still i haven't receive any proper response from airtel.
Airtel is not gd at all in service, it's not worth to continue with this network
My reference no: 76795827, 76866174.

If my problem not resolve then i wil post in facebook and everywe about my problem

Dear airtel team,

I had purchase your airtel sim one week ago, my airtel number is [protected]. Since i buy your sim, this sim is not working properly.net is going extremely slow and could not shows proper network even 2g speed also not give by your network. I had compliant about the speed and network issue to your customer care and they assure me that the issue of network will be solving before 5.06.2017 but till date problem is continue. Your sim is not support to my d link dongal also; your sales person gives me false and fake commitment that this sim will give 4g speed and will support to my dongal also. But your airtel network is not giving even 2g speeds. Its work very terrible. Kindly look into matter on very urgent basis.

Dear Sir,
I am Jai Singh and this is my number I have made last recharge of Rs. 100 but I think the call rate were more than my plan. I want to check whether the calls rates were appropriate as per the plan I have taken or not. So you are requested to email me the call history of above said mobile no. in [protected]@gmail.com

I am residing at pitampura delhi and using airtel mobile number. I am unable to use internet at normal speed. Browsing is very slow and customer care executive is saying that we cant do anything in this matter she was saying that their is no 4g service of airtel in your area. My phone is giving 2g speed not even 3g. I am not getting one thing while airtel launched offer of data and calling in 349. They were asking us you should b using 4g phone to use this offer now why are you not giving 4g services even this is not a 3g service. These offers were only to make fool of customers or it was just to compete jio at that time. Highly disappointed with your services. I think i have no option other than porting in any other service. Company should not claim these things in their advertisements if they can't provide these type of services. Please stop making fool of consumers by showing these type of advertisements.

Hello sir i have lost my sim card.. My number is [protected]...i wnt to close the connection of this number.. Plzz close this sim card.. So in future i didnt suffrr from any miss happning... I bought a new number. So i dnt want that someone who found that sim use tht negativly so plzz do this favour for me.. I will b obliged to u for ths

Incident:
-amount deducted from airtel balance
-date : 8th june to 11 th june
-i need a refund on my balance

I was speaking to this executive called basha, who wouldn't listen to what i am asking. Airtel plays this game of deducting the balance by not providing enough information.

Their 399 plan is a major hoax and claims unlimited calls but they now say it is only for 5 hours a day which is no where explained.

First call to the customer care always gets cut so we will be charged 1 re after 3 minutes complete and then we will have to call again which is again explaining the entire thing and costing the customer.

Dear sir/ madam
My airtel prepaid number from karnataka is not working since day before yesterday neither incoming nor outgoing but internet pack is working properly. I tried to call customer care 121, 198 and many more number but none of them working cannot call anyone from my airtel network. Kindly see the matter and try to fix it as soon as possible it is urgent.
Thanks regard.

I submitted the mnp documents in shaikpet dream valley hyderabad airtel office on 26 may 17.. My local verification has been done and i have received sms for the same.. There are 2 numbers which i wanted to do national mnp from airtel bangalore to airtel hyderabad. The response i got from the sup call was that i did not submitted my documents.. Kindly tell me if i had not submitted my documents then how did airtel know i want to go for mnp and did verification for the same.. I would also like to complaint about a supervisor in airtel customer care department i last spoke to who was very rude and sounded rowdy over the call.. I need the issue to be resolve.. Reference number for the airtel complaint in cdmnp[protected].. I want a call on my number and the issue to be resolved..

Note the airtel office also took 300 inr from me stating that 150 each will be credited once the mnp is done of both my numbers

Dear sir

I have four airtel corporate postpaid connection& few days ago your representative called me that i have a best data plan of rs 499/- for you, in which you will get 35 gb pm without any call. At the time of sale your representative told me that 35gb will be valid only for three months after that you will get 5gb per month. He sold me ([protected])
But when sim got activated i got only 5gb. I talked to your representative he told me that you will get only 1 gb per day +5gb monthly backup, in this way you will get 35gb in month. But even after this i talked to customer care she told me that you will get only 5gb in month and no more data will be given to you.
Sir i have 4 airtel postpaid number with your company but if you will behave, to the customer, like this how i will survive with your company.

Kindly sir provide me suitable solution so that they could not misguide to any other customer.

Thank you

With best regards
Gulab singh
Hdfc bank ltd. Dhampur
Bijnor
Mob: [protected], [protected]

My airtel app account for the mobile no [protected] has been blocked. I am unable to retrieve my money as i am not able to regenerate a new mpin. Please help me with this. I have tried to contact customer care. But i am utterly disgusted with the service i got from them. If this is the service of airtel, then i will think twice before doing any transaction with them from now on.

My air-tel cell num is [protected]
I recharge amount of rs 300 through ptm order num [protected] wallet id no [protected] but not received recharge carency

I received a sms from ptm like, your recharge of airtel mobile [protected] of rs.300 is pending with operator. We will continue trying or you may cancel the order after 2 hours,[protected] at time 21.28

Today on[protected], but not recharge or amount refund my ptm plz help me

Hello sir/madam,
I have lost my sim card it's no. Is [protected] it's a prepaid no. And it isregistered on my father's id. So kindly block this sim card. Because i don't want some do misuse of this sim card. Just because this sim is registered on my father's name. So i am afraid for him. If someone do misuse of this sim card then father got in trouble. So please it's my humbble request to you please block this sim card.

Thanks

I ported my number from vodafone to airtel few days back. The process initiated officially from company side on 2nd june.in the mean time i came to jaipur for some business work and my sim got ported and they said we cannot do interstate televerification. I have no other means to communicate with my family in unknown place. I approached airtel store in ganpati plaza, jaipur and they said no to help and were very rude. Then i called the lady in kolkata who called me 10times a day when she needed me to port my number. But now she doesn't respond. I then emailed and launched a complaint through [protected]@in. Airtel.com and they took 2 days to reply. And said they will resolve in 3 days but still no response from anyone and my sim is not working. This number is important to me other wise i wouldn't have gone through so much pain of such bad company. Each consumer is paying full amount bills and still company is so unresponsive. My alternate contact no is [protected]

Hi sir / madam,
My airtel dth number is [protected], my plan name is south base plan, from the day 1 i am doing recharge for 380 to 450 per month, however within 18 or 20 days before my recharge amount get over, i frequently called your customer care and complained regarding that i need only 200 or 230 per month plan, but customer care agents told me that i activated hd channels & others, they deactivated all hd and even changed the plans as we'll & they promised me from next time i can do 230 recharge & use for a month, but still today i have the same issue, finally i came to a decision, i no need airtel, i never expected such a bad service from a most esteemed brand airtel, i don't want any refund or anything, just take your # brand and get out of my way please.
Go and catch some other customers & # their money.

Note: airtel you already lost in mobile internet, wait for another 6 months jio will again # you upside down in dth.

Call me if you dare.

Tinu titus
[protected]
Chennai

My friend is getting constant messages on whatsapp from an unknown airtel number and that person is not reveling his identity.

I am unable to find his name on truecaller as well.

Please can you help me find out that person's name
Number is [protected]

Its a huge request to provide me this persons details

It will be of great help

Thank you

I had ported my number from docomo to airtel a couple of months back. After that, i used to recharge via paytm and airtel app, as i mainly use 4g packs from airtel. Since may 2017, i cannot recharge online anymore. I tried every pack, from rs. 14 to 496, different payment methods, and every recharge fails via airtel app/website. When i try to recharge via paytm, airtel doesn't confirm my recharge at all and i get refunded everytime.
Please...

In my airtel bill for the period: 05-may-2017 to 04-june-2017 bill no:[protected], it was showing i send international sms to the number:[protected], 4 times. Details below:
17/may/2017 02:20:[protected]
19/may/2017 09:18:[protected]
21/may/2017 19:47:[protected]
24/may/2017 09:19:[protected]
But i haven't send any sms to that number and i have no idea about that number. When i checked...

I have purchased international smart pack for rs 4999 on 13.05.2017 from bholath distt kapurthala, india. But it has not worked for a single day. I contacted customer care no times but of no result. Please refund the cost of plan & inconvenience done to me by airtel

I have recharged 349 plan for my prepaid number [protected] for unlimited local + std calling as i received this offer detail in message from airtel, but in message it was not mentioned that plan will not work in roaming. My recharge went waist as i was unable to make calls in roaming. This is fraud and cheating with customer from airtel, they put hidden conditions in the offer.
Ratnakar pandey
Alt no.[protected]

I recharged my phone with the 399 plan yesterday. On the website nowhere it is mentioned that this plan is valid for a specific handset/sim. Upon recharging i get a message that says that it can only work on a 4g handset with u sim. What is that supposed to mean to a customer?

I feel cheated for spending money on something that does not work. Airtel has become highly disappointing these days. I am surprised to see that to talk to a customer care officer i have to pay money. What is happening?

I might as well move to a different operator than staying with airtel.

Priya
[protected]