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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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N
neelkanth44
from Delhi, Delhi
Jun 9, 2017
Resolved
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Resolved

Address: 110006

[protected]
Mera number hai...

Vodafone se airtel mai port karwaya...
Nuksaan hi kiya...
Internet chalta nhi...

Pichle 2 din se balance dalwane ki koshish kr rha hu woh bh nhi ho rha...

Landlines pr mtnl ya bsnl pr call nhi ho rahi...

Pareshan ho gya hu...
Custmer care number nhi milte...

Hell...

Pls contact with me as soon as...
Jul 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
Airtel Customer Care's response
Dear Neelkanth,

This is with reference to your post, dated 09 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 19, 2017
Airtel Customer Care's response
Dear Neelkanth,

This is with reference to your post dated 09 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
It's being almost a month we r facing poor Airtel connectivity .call drop is very high. No 3G connection n we cannot brows anything. Am not far away from the tower. Due to poor airtel service . I find people are switching to JIO where is cheap n have good network
My DTH is not working since last 3 days and showing error no 00019. No service engineer is provided in spite of repeated requests.
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    C
    Crisfreezo
    from Bengaluru, Karnataka
    Jun 9, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 5600037
    Website: Airtel express

    I want to make a complaint about a manager who works in the airtel express located in indra nagar # 25, 7th cross, 2nd main, indiranagar i stage, bangalore. Near bda complex, and his name is sharath what kind of managers do you appoint who don't even how to talk to a customer
    He has a request for a duplicate sim 3 days back and it was not activated everytime i when he just kept telling 2 hours today when i called him i was really angry he just told on my face that it cannot be activated do what you to do
    Is that the way you treat a customer?? Worst experience ever had. Thanks to airtel express.
    Jul 20, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jun 09, 2017
    Airtel Customer Care's response
    Dear Crisfreezo,

    This is with reference to your post, dated 09 June 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jun 19, 2017
    Airtel Customer Care's response
    Dear Crisfreezo,

    This is with reference to your post dated 09 June 2017 .

    We tried calling you multiple times to get additional details to enable us to address your concern.
    However, there was no response.
    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    My old registered mobile no us:[protected].
    Please change it to [protected]
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      V
      Vinayak Pandya
      from Anand, Gujarat
      Jun 9, 2017
      Resolved
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      Resolved

      Address: Kheda, Gujarat, 387002
      Website: www.consumercomplaints.in

      Respected sir/madam.

      Greetings for the day...

      I have an air tel connection. My number is [protected]. My last payment is due. I went to pay the bill amount, they told me that your number is disconnected. And they told that i have to pay 250/- rs. Again for re activation. So my concern is i am ready to pay my due amount, so why should i pay again re activation fees.? This number is very important for my professional purpose. And after clear my payment i want to shift from post paid to prepaid

      I don't want to shift to any other company from air tel.

      So this is my humble request please look after into matter.

      I will be thankful to you.

      Thanks & regards.

      Vinayak pandya

      [protected] & [protected]

      Nadiad...
      Jul 14, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jun 09, 2017
      Airtel Customer Care's response
      Dear Mr. Pandya,

      This is with reference to your post, dated 09 June 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jun 13, 2017
      Airtel Customer Care's response
      Dear Mr. Pandya,

      This is with reference to your post dated 09 June 2017.

      We tried calling you multiple times to get additional details to enable us to address your
      concern.

      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      I have orderd for a new airtel dth connection on 31st may, 2017 . They told me that they will set that within 3rd june. They called me and ask my proper address and said they will come in between 1 hour. But after that they switched off their phones and harassed me too much and anybody from the company bothered to contact me.
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        S
        Samuel Jeyaseelan
        from Dharwad, Karnataka
        Jun 9, 2017
        Resolved
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        Resolved

        Address: 631502

        I bought 4g sim for my existing 3g number 2 days back from an airtel store in kanchipuram, tamilnadu.
        I was said by the person in the airtel store that it will get activated exactly the same time, the next day.
        As she said the network signal was received the next day. I did not do anything nor did I receive any call for activation. It happened by itself.
        The problem is, Call service is activated and working but message service not activated. How to resolve
        Jul 20, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jun 09, 2017
        Airtel Customer Care's response
        Dear Samuel,

        This is with reference to your post, dated 09 June 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Jun 19, 2017
        Airtel Customer Care's response
        Dear Samuel,

        This is with reference to your post dated 09 June 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          R
          Ragunath S Masthi
          from Bengaluru, Karnataka
          Jun 9, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560061
          Website: www.airtel.in

          With reference to account no airtel broadband account no. [protected]

          As i requested for new connection. Technical engineer came to my venue and checked the dp and said we can't give a connection as it is full. My installation cheque was presented by airtel and refund is still pending. Kindly request you to refund my inr 500/- at the earliest.

          Contacted several times but no response.
          Jul 16, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jun 15, 2017
          Airtel Customer Care's response
          Dear Raghunath,

          This is with reference to your post dated 09 June 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            A
            Aftab Dan
            Jun 9, 2017
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            Address: Nizamabad, Andhra Pradesh, 503301

            I'm outside india now and i need the barring password to activate my outgoing calls. Please send me the password earliest since i'm coming back to india and i need it urgently.how to resolve this prbm if i am using this sim in gulf county what is way to stay connected with airtel always

            My mobile number is : 0091 [protected]

            Thanks
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              D
              Dinesh Krish
              from Neyyattinkara, Kerala
              Jun 9, 2017
              Resolved
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              Resolved

              Address: 638106

              Hi,

              I am dinesh from nathapalayam, a village near tiruppur district in tamil nadu. We have a industry in our place with workforce of more than 2000 people and a village had a population of 5000 people. We don't have a airtel tower in our location. Even i tried reaching open network through mail but no response. I myself the director of thr company, we are ready to provide the land. Please take swift action to setup the tower.

              Because people coming from outside are finding difficult without the tower.
              Jul 20, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jun 09, 2017
              Airtel Customer Care's response
              Dear Dinesh,

              This is with reference to your post, dated 09 June 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jun 19, 2017
              Airtel Customer Care's response
              Dear Dinesh,

              This is with reference to your post dated 09 June 2017 .

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                sanjay2com
                from Noida, Uttar Pradesh
                Jun 9, 2017
                Resolved
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                Resolved

                Address: Sultanpur, Uttar Pradesh, 222302

                Dear Sir/Madam

                I am post paid account holder with MDN [protected] last two years, I
                haven been facing GPRS related issue from last 4 month on one
                particular location Village- kanwarpur, Post -Shekhanpur, Tahsil
                Lambhu, district sultanpur pin-222303.

                I hardily get Edge network that two either uplink is not working or
                have downlink issue, there is no 3g and above network in this area,

                I did called customer care 121 in the month of may and registered
                complaint about GPRS issue even i got call from network team to know
                the issue stating that they will call back once issue is resolved . on
                3rd of June again i called 3 times on 121, first time my call was
                disconnected my the agent. second time another agent transfer my call
                to ivr. third time i insisted for supervisor he too disconnected my
                call on hold

                on 5th of June i got call on my alternate no [protected] from Airtel
                asking sir you have placed request to close your services. any way i
                asked to cancel the request since i have not made any such request

                I called back customer care 5th June to 121 to know how you have
                placed request to discontinue my services also asked for supervisor
                but none have attend the call however the agent said you will get call
                back from our supervisor which i am still waiting

                Sir its humble request kindly play the calls which i have made to 121
                and do the Justification i know have not requested for disconnection .
                this has been done my one of your customer care agent also please
                solve my GPRS issue too.
                Jul 20, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jun 09, 2017
                Airtel Customer Care's response
                Dear Sanjay,

                This is with reference to your post, dated 09 June 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jun 19, 2017
                Airtel Customer Care's response
                Dear Sanjay,

                This is with reference to your post dated 09 June 2017 .

                We tried calling you multiple times to get additional details to enable us to address your concern.
                However, there was no response.
                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  R
                  Rahulraul
                  from Bengaluru, Karnataka
                  Jun 9, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560005
                  Website: www.airtel.com

                  I am holding 2 sim from airtel, recently from post paid to prepaid taken a request paying all the due amount. Got my prepaid sim too but the service was not activated visited the store 2 time but no resolution. Called the customer care number, after listening to the issue a agent laughs on call and the second agent places me on hold for no reason and disconnects the line. Not sure i am a customer or they, if someone have prepaid number guess this is the way airtel treats. Disappointed to the core.
                  Jul 16, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 09, 2017
                  Airtel Customer Care's response
                  Dear Rahul,

                  This is with reference to your post, dated 09 June 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jun 13, 2017
                  Airtel Customer Care's response
                  Dear Rahul,

                  This is with reference to your post dated 09 June 2017.

                  We tried calling you multiple times to get additional details to enable us to address your
                  concern.

                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jun 15, 2017
                  Airtel Customer Care's response
                  Dear Rahul,

                  This is with reference to your post dated 09 June 2017.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at [protected]@in.airtel.com

                  Regards,

                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    M
                    M Ranadheer
                    from Tumkur, Karnataka
                    Jun 8, 2017
                    Resolved
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                    Resolved

                    Address: Ernakulam, Kerala, 682020

                    I have paid march month bill of rs.816/- and having acknowledgment for the same and paid april month and also having acknowledgment. But still, airtel people are harassing for payment of march and april bills. I have emailed the acknowledgment to them twice. Inspite of this they are making calls every day to my mobile asking for payment and disturbing my peace. I request them to immediately disconnect my fixed line number[protected].
                    Jul 16, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 15, 2017
                    Airtel Customer Care's response
                    Dear Mr. Ranadheer,

                    This is with reference to your post dated 08 June 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      Manu Meghwal
                      from Chakia, Bihar
                      Jun 8, 2017
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                      Address: 341303
                      Website: airtel.com

                      My naam is mannaram. Dob.14/07/1992. Add.-v. P. O.-phirwansi, tehsil-ladnun, dist-nagaur (Raj) 341303. Please sir i lost my airtel sim card please closs the my sim card no.-[protected]. Band karne ke baad mujhe informe karna sir is no. Par [protected]
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                        P
                        pranab g
                        from Kolkata, West Bengal
                        Jun 8, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700036

                        Why you are not providing link to link adhhar with mobile number like income tax authority.? Why you are demanding adhhar copy as the adhhar number is secret as per uidai act?

                        The issue of submitting document is against the policy of digitlization, and lack of fidelity and secrecy of a person. The bank and income tax authority has provided such facility, why you are depending on you copy of adhhar. What is the gurantee that my adhhhar number will not be used elsewhere without my permission. So as per adhhar act you are requested to provide link in your websites.
                        Jul 20, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 09, 2017
                        Airtel Customer Care's response
                        Dear Pranab,

                        This is with reference to your post, dated 08 June 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 19, 2017
                        Airtel Customer Care's response
                        Dear Pranab,

                        This is with reference to your post dated 08 June 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          Antora
                          from Patna, Bihar
                          Jun 8, 2017
                          Resolved
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                          Resolved

                          Address: Ranchi, Jharkhand, 835221

                          I had an airtel sim which i had been using since many years. Yesterday when i tried reinserting my sim card after not using it for 5 months, it was showing "no sim inserted." i thought the sim card might have been damaged so i went to an airtel store for upgrading the sim card. I was informed there that my number had been allotted to some other person even when i had paid for its validity until 2025. They told me that it was alloted to this said person back in sept 2016 when i clearly remember using the sim card until 27th dec 2016. I would like for you to look into the matter and do the needful. Thanks.
                          Jul 10, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 09, 2017
                          Airtel Customer Care's response
                          Dear Antora,

                          This is with reference to your post, dated 08 June 2017.

                          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                          We look forward to receive the required details.

                          Regards,

                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

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                            M
                            mdarjun.gec
                            from Pune, Maharashtra
                            Jun 8, 2017
                            Resolved
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                            Resolved

                            Airtel post paid connection: incoming & sms not activated for 18 dyas

                            Address: New Delhi, Delhi, 122002
                            Website: airtel.in

                            I have ported my airtel prepaid connection from up east circle to delhi region (Gurgaon) as postpaid infinity 799 plan. Sim was activated on 21st may and till today (June 8) incoming and sms is not activated.

                            My outgoing and internet are working properly. But when someone calls me it will say "number out of service". Since sms is not working i can't do any of my banking transactions and it's my work+personal number.
                            br...
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                            Gregory Rozario
                            from Chennai, Tamil Nadu
                            Jun 8, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600034

                            I had recharged the mobile bill and received a message from airtel that my payment as been successfully received and the next day deactivated my phone line stating because i dont make calls and although i make payment my line will be deactivated. This is the first obsurd statement i heard in my life where you take money and stop services saying i dont make calls. Are you guys crazy...
                            Jul 10, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 09, 2017
                            Airtel Customer Care's response
                            Dear Ms. Rozario,

                            This is with reference to your post, dated 08 June 2017.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              S
                              Suyash Dubey
                              from Kolkata, West Bengal
                              Jun 8, 2017
                              Resolved
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                              Resolved

                              Address: 700091

                              4g activated but not working.
                              -called customer care. They declared issue as resolved everytime.
                              -went to saltlake sector 5 kolkata office they said it will take time but not resolved yet.
                              -they don't give any reciept or deadline that when it will resolve.
                              -no hierarchy is there if they don't help nothing will be done.

                              "i am a customer since more than 7 years but i think i have to switch to another"
                              Jul 20, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Jun 08, 2017
                              Updated by Suyash Dubey
                              It has been 1 month
                              Verified Support
                              Jun 09, 2017
                              Airtel Customer Care's response
                              Dear Mr. Dubey,

                              This is with reference to your post, dated 08 June 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jun 19, 2017
                              Airtel Customer Care's response
                              Dear Mr. Dubey,

                              This is with reference to your post dated 08 June 2017 .

                              We tried calling you multiple times to get additional details to enable us to address your concern.
                              However, there was no response.
                              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                S
                                Siddhesh Rozekar
                                from Nagpur, Maharashtra
                                Jun 8, 2017
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 422009

                                I requested for changing my postpaid connection to prepaid connection, i gave them my documents and photographs also paid the bill, but no action was taken after 3 weeks i visited the store again. They told me that my documents are missing i have to submit my documents and also pay the bill. The tone they were using was very inconvenient and harsh. I will not pay the bill as it is not my fault. Please solve my issue. I'm a very old user of airtel and my family, but if my problem is not solved i will not use airtel mobile services as well as d2h and not suggest anyone to use airtel
                                Jul 10, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 09, 2017
                                Airtel Customer Care's response
                                Dear Mr. Rozekar,

                                This is with reference to your post, dated 08 June 2017.

                                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                We look forward to receive the required details.

                                Regards,

                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  V
                                  Venkatesa
                                  from Chennai, Tamil Nadu
                                  Jun 8, 2017
                                  Resolved
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                                  Resolved

                                  I was billed rs 1800 for using value added services for 83 times which i didn't activate.

                                  When i raised a complaint with airtel the explanation given to me was: the services will be automatically activated when i use browser, and i have to stop it by calling customer care.

                                  So, i have to pay rs 1800 for services which i hadn't requested.

                                  Pathetic!
                                  Jul 20, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 13, 2017
                                  Airtel Customer Care's response
                                  Dear Venkatesa,

                                  This is with reference to your post dated 08 June 2017.

                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jun 19, 2017
                                  Airtel Customer Care's response
                                  Dear Venkatesa,

                                  This is with reference to your post dated 08 June 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    P
                                    Pr@n@v
                                    from Pune, Maharashtra
                                    Jun 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411021

                                    I want to complaint about the worst customer service of libra communcation. I have ported my number to airtel through libra communication. At the time of porting they told me they will provide 20 gb data for first 3 months. After porting i got only 10 gb of data. I am continuously trying to contact with them they always provide some excuse for it and now they have stopped receiving my call
                                    Jul 14, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 13, 2017
                                    Airtel Customer Care's response
                                    Dear Pranav,

                                    This is with reference to your post, dated 08 June 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      Monisha V
                                      from Kanchipuram, Tamil Nadu
                                      Jun 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: Thanjavur, Tamil Nadu, 613001
                                      Website: www.consumercomplaint .in

                                      Hi i am monisha. I have a redmi mobile for that i thought change my airtel sim size as nano. So i visit the airtel store which located in nallayaih complex in thanjavur at 28 may. First i pay 50 rupees for new sim and i gave a id proof. They said after 24 hours it will change but it's not change. Again i visit after 2 days they do the same process but not it's change. Till today i am visited 4 times in this office but they should not give clear reply. Their respect to the customer is very very poor. I am very hurt because of their behaviour. So airtel head office please confirm your employees are do work correctly.

                                      Thanking you
                                      Jul 20, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 08, 2017
                                      Airtel Customer Care's response
                                      Dear Monisha,

                                      This is with reference to your post, dated 08 June 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jun 19, 2017
                                      Airtel Customer Care's response
                                      Dear Monisha,

                                      This is with reference to your post dated 08 June 2017 .

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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