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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1289

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M
manish kumar jain monty
from Gonda, Uttar Pradesh
May 25, 2017
Resolved
Report
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Resolved

Address: Bhilwara, Rajasthan, 311401
Website: [email protected]

Dear sir
my mob is.[protected]
sim no-[protected]
name manish kumar jain
s/o kailsh chadra jain
sadar bazar vill-banera,
dist-bhilwara, raj and my aadhar no is[protected]

sir my mob no [protected] pichle 6 years se use kar raha hu achanak kal raat se

meri sim block ho gayi hai jiska reason pata nahi chal raha hai pls

what i do pls tell us immidetaly reply by mail.

thanking you
manish kumar jain
Jun 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Airtel Customer Care's response
Dear Manish,

This is with reference to your post, dated 25 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 28, 2017
Airtel Customer Care's response
Dear Manish,

This is with reference to your post dated 25 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    A
    abasukar
    from Bengaluru, Karnataka
    May 25, 2017
    Resolved
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    Resolved

    Address: 560078

    Hello, i am having broadband at home ([protected]). On 27-apr the connection was not working and a complaint was raised. Got rectified for few hours on 30-apr.
    On 1-may the connection again not working. Understood from airtel personnel that a pole was uprooted and 72 hrs needed for rectification.
    On 3-may a call was logged again since the connection was not working. (Call no.[protected]. Multiple follow up done and even with escalation manager. Surprise to note that the call was closed without rectification. - compliance issue
    A new call was again logged on 18-may for the same problem that persist since 27-apr with the old ref no. (Call no.[protected].
    Airtel front end and back end team had committed for rectification in 48 hrs but till now the problem is unattended and not rectified.

    I would like to go for cancellation of the connection without any further payment.

    Regards

    Anindya
    Jul 5, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 28, 2017
    Airtel Customer Care's response
    Dear Anindya,

    This is with reference to your post dated 25 May 2017.

    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jun 04, 2017
    Airtel Customer Care's response
    Dear Anindya,

    This is with reference to your post dated 25 May 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      M
      Mehakchawla1
      from New Delhi, Delhi
      May 25, 2017
      Resolved
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      Resolved

      Address: Faridabad, Haryana, 121001

      Sir,
      I am using my connection to vodafone prepaid from past many years. One o[censored]rs executive named- Dev called me to port my connection to airtel postpaid. He has mention me false plan of rs 199 with benefits o[censored]nlimited local+std calls + 1gb 4g daily data. And mention me to not share this plan with verification department. He has called me by+[protected] and given his private number as well i.e[protected] And[protected]. I am using my another number to airtel postpaid [protected] rajesh chawla from past 8-9 years. So i[censored] cant help me to resolve my problem i have changed my both the connections. So please help me and resolve myproblem and take action against them(dev aryan)
      Thank you
      Mehak chawla
      [protected]
      Jul 2, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 25, 2017
      Airtel Customer Care's response
      Dear Mehak,

      This is with reference to your post, dated 25 May 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jun 01, 2017
      Airtel Customer Care's response
      Dear Mehak,

      This is with reference to your post dated 25 May 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        Arka Dhara
        from Kolkata, West Bengal
        May 25, 2017
        Resolved
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        Resolved

        Address: Howrah, West Bengal, 711106
        Website: www.airtel.in

        Hello,

        I have opted for Porting my Number [protected] from Vodafone to Airtel. I had received my UPC and it got successfully processed on 20-May-2017. I received an sms saying my Porting will take place on 25-May-2017 at 00:11. Now after my previous network is gone and I insert the new Airtel 4G Sim card in my phone, I am not being able to make outgoing or incoming calls on the new sim(Nor even on the old sim). I am stuck without any network connection in my number. This is absolutely a nightmare and a situation that cannot be accepted.

        I am even unable to proceed with my televerification. Please look into this urgently.

        Regards,
        Arka Dhara
        Jun 25, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 25, 2017
        Airtel Customer Care's response
        Dear Customer(Arka Dhara),

        This is with reference to your post, dated 25 May 2017 .

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          D
          dev meena
          from Vapi, Gujarat
          May 25, 2017
          Resolved
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          Resolved

          Address: Udaipur, Rajasthan, 313702

          I am not getting plan of 348 i.e. unlimited calling and 1gb/day on my number while on every other number this plan is available. I have mailed to customer care but every time they closed my complain without contacting me. I wanted to port my sim to other retailer but they assured me that I will get the plan bus there is no satisfactory response from them. I had a bad experience earlier also with airtel as I had a 4G dongle and not getting 4G connectivity on that bcoz of that I had to disconnect my connection now they are calling me several times in a day to pay my dues but not reslolving my problem.
          I got such irritate with their service that I have to switch off my mobile sometimes so they cant ditsurb me. Who the hell calls from customer care on 9:00 am. when this is office time
          Jul 2, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 25, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 25 May 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jun 01, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 25 May 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            P
            Pŕãķhåř Söńì
            from Mundi, Madhya Pradesh
            May 24, 2017
            Resolved
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            Resolved

            Address: 450001

            Rispected sir

            I beg to say that i had buy a new [protected]sim airtel4g the ritelar said that make your money airtel account to enjoy your offer
            349rs ultd std calls and 58gb net to 58 days tomorrow i hade chek my offer and company also reply me offer 349rs plan i had richarge 349 rs balance is come only 1 gb net for 28days and 45. Rs tax just i call customer care hariom. He said me u have not offer on yours no. But can chek first my offer he replied me 349. Ultd std call and 58gb net.
            But its fake please kindly take any action..
            Jul 2, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 25, 2017
            Airtel Customer Care's response
            Dear Prakhar,

            This is with reference to your post, dated 24 May 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jun 01, 2017
            Airtel Customer Care's response
            Dear Prakhar,

            This is with reference to your post dated 24 May 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              P
              prakashradha
              from Tiruvannamalai, Tamil Nadu
              May 24, 2017
              Report
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              Address: 603202
              Website: google

              I need air tell postpaid bill e - statement for the month of (Aprill -2017 and may-2017) my mobile no is [protected] and my mail id is [protected]@gmail.com
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                P
                Pkrairtel
                from Dimapur, Assam
                May 24, 2017
                Resolved
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                Resolved

                Address: 816106
                Website: [email protected]

                Respected sir/madam,
                I am inhabitant of vill birkity, block maheshpur, dist pakur, stat jharkhand. ur ntwrk in our village, is not working since last 15days and the quality of data service is very poor. Others r usin 4g, bt even ur 2g service is very poor. Thank u for disappointing me as a customers. There is a large no of customer o[censored]r network. But they r unable to use ur 3g or 4g services. Please...have a kind attention to this matter. Thank u...
                Jun 28, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                May 25, 2017
                Airtel Customer Care's response
                Dear Customer( Pkrairtel ),

                This is with reference to your post, dated 24 May 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 28, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 24 May 2017.

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  E
                  Eddie2198
                  from Noida, Uttar Pradesh
                  May 24, 2017
                  Resolved
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                  Resolved

                  Address: Bathinda, Punjab, 151103

                  Sir

                  I am curruntly a airtel prepaid customer. I have called airtel customer service over a month now, but they never took my complaint seriously i guess as first i had problem with call quality, they asked me to change sim amd handset and i did but problem was still thers

                  . Then i went to their office in bathinda city as i needed a call record for embassy. Because i am applying for my wife visa.. And airtel office instructed me to send a msg to 121 number so i did and airtel sent me acknowledgement.. Later on received text msg stating i will receive a ebill within 6 hours but nothing received on my end till now its been over 10 days and they are just pushing this issue. I have contected them several times also on twiter.. Tried every possible way to get my voice into their thick head but sèems like they dont care as i have a very little timeframe to provide all thses document to embassy so i can not take risk as i will lose visa plus a very much non-refundable 4 lac embassy fee... Can you plz help me
                  Jun 25, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 25, 2017
                  Airtel Customer Care's response
                  Dear Customer(Eddie2198),

                  This is with reference to your post dated 24 May 2017 .

                  Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                  However, incoming call details cannot be provided due to unavailability of the same with us.

                  Regards,

                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    Sreejin TJ
                    from Salem, Tamil Nadu
                    May 24, 2017
                    Resolved
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                    Resolved

                    Address: 635117
                    Website: www.airtel.in

                    I've recharged my airtel number [protected] after checking special offer of ₹244 which offers 1gb/day for 70days on[protected] at 22:44. I got only 1gb and when it got exhausted the data is not refilling on the next day, though it is a 4g sim and a 4g phone satisfying the condition provided.
                    I tried to contact the customer service, they couldn't resolve it.
                    I didn't expect this kind of service from airtel.
                    Ps: i have attached the screenshot​ depicting the eligibility of 244 pack for my number.
                    Awaiting response!!
                    May 27, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    May 27, 2017
                    Updated by Sreejin TJ
                    Issue has not yet been resolved .
                    Losing my confidence on Airtel.!!!
                    May 27, 2017
                    Updated by Sreejin TJ
                    Thanks !!!it's been resolved.
                    Verified Support
                    May 28, 2017
                    Airtel Customer Care's response
                    Dear Sreejin,

                    This is with reference to your post dated 24 May 2017.

                    We tried calling you multiple times to get additional details to enable us to address your
                    concern.

                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jun 05, 2017
                    Airtel Customer Care's response
                    Dear Sreejin,

                    This is with reference to your post dated 24 May 2017 .

                    Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtelpresence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      E
                      ero kurnool town
                      from Kamalapuram, Andhra Pradesh
                      May 24, 2017
                      Resolved
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                      Resolved

                      Address: 515591

                      Respected airtel management.

                      Sir, i got lot of wrong calls to my airtel number. Please send me the incoming and outgoing calls list of my number for march 2017. Please send me the calls list of my number to my mail id as early as possible.

                      My airtel prepaid account number is [protected]
                      My email id is: erokurnooltown. [protected]@gmail.com
                      Thanking you sir.
                      Yours sincerely,
                      Lakshmikantha
                      Jun 25, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 25, 2017
                      Airtel Customer Care's response
                      Dear Customer(ero kurnool town),

                      This is with reference to your post dated 24 May 2017 .

                      Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                      However, incoming call details cannot be provided due to unavailability of the same with us.

                      Regards,

                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        R
                        Ravikant Sehgal
                        from Gurgaon, Haryana
                        May 24, 2017
                        Resolved
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                        Resolved

                        Address: Faridabad, Haryana, 122001

                        Hi team, i activated 4g sim yesterday in my new iphone and since then no one able to hear me properly on call.. However i am able to listen everyone properly.. Seems low network most of the time. I checked in faridabad sec 19 and gurgaon cyber hub.. Issue is at both locations..

                        Can you confirm. Is it a known issue with 4g sim of airtel??

                        Can u call me and check the issue - [protected]
                        Jul 2, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 24, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 24 May 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 01, 2017
                        Airtel Customer Care's response
                        Dear Mr. Sehgal,

                        This is with reference to your post dated 24 May 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          I
                          innnu
                          May 24, 2017
                          Report
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                          Address: Hyderabad, Andhra Pradesh

                          GAMEPIND activated automatically on my Airtel number and keep on deducting around 100 rs every time.
                          please stop / unsubscribe GAMEPIND.

                          my mobile: [protected]
                          service: Airtel - Telangana
                          Today when I wake up I see a message saying "GAMEPIND service has been activated @ Rs30.0 for 7day(s).Txn ID N[protected], 16Jan18 01:21. Service will be renewed after validity expiry.To use, click http://bit.ly/actvngame (data charges apply). To deactivate, call or SMS STOP to 155223. More services? Call 56789".
                          Immediately I called customer care and told them to stop this service & to refund my ₹30 as this is automatically activated, ai didn't activate this service. They told me that this service was activated at 1:30 am, at that time I was sleeping 😀. So after some talking he customer care representative is ready to give me refund. They refunded my ₹30 and also stopped the service.
                          Thank you
                          GAMEPIND service is activated & renewed without my consent. Iwant this to be stopped at once. And return the money deducted.
                          Sastry, CKV
                          Unwanted messages are coming from GAME PIND and rummy circle ... Please stop them
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                            K
                            khemes
                            from Delhi, Delhi
                            May 24, 2017
                            Resolved
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                            Resolved

                            Address: Jabalpur, Madhya Pradesh, 482004
                            Website: www.airtel.in

                            Dear airtel team, hi i was using my mobile no. [protected]. I had port my mobile no. Few days back.& than i talk with airtel coustamare care. As per airtel rs. 595 is pending to refund & then they suggested me use online refund for your money. It has been proceed few days back. But till now i have not received my payment from airtel. What is next to get my payment from airtel. Rahul mishra.
                            Jul 10, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 01, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 24 May 2017 .

                            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jun 09, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 24 May 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              M
                              manu kk
                              from Ludhiana, Punjab
                              May 24, 2017
                              Resolved
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                              Resolved

                              Address: Chandigarh, Punjab, 160014
                              Website: (www.airtel.in/prepaid-recharge)

                              This complaint is regarding, I have done recharge on my number [protected] on 3 may from website(https://www.airtel.in/prepaid-recharge) which was initiated, then failed due to technical issue .i have emailed them 4 to 5 time, they emailed back with concern registered with reference number CONRC[protected], i completed all the requirement they asked for still I did not get my refund of 346 rupees . their customer care never picked the call, even i forward my complaint to [mailto:nodalofficer.[protected]@in.airtel.com] . even they did not concerned about any complaint.
                              Jul 7, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 05, 2017
                              Airtel Customer Care's response
                              Dear Manu,

                              This is with reference to your post dated 24 May 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              The complaint is regarding I have done the recharge of 239 on 24 nov 2022 from Airtel thanks app however money got deducted from my bank but recharge was not done. Pls provide the refund.
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                                N
                                Naina gaur Gaur
                                from Gurgaon, Haryana
                                May 24, 2017
                                Resolved
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                                Resolved

                                Address: 122002
                                Website: www.airtel.com

                                All,

                                Kind attn : mr gopal vittal (Regarding [protected])

                                I am writing email again to let you all aware what is issue going on

                                1) on the date 15.04.2017 i raised the mail to disconnected my service (Email is attached for your ready reference) as you can also check with your system as i received mail answer on that.

                                After so many reminders and phone calls why my connection did not disconnected even after 15 days for which your team is talking about.

                                You are again and again writing email that my complain raise on 29th how can you able to speak such liese even i have a written proof from your team.

                                First let me know why so much time is taken by airtel to disconnected my service

                                2) on the 7th may 2017 while i was talked to mr. Sagar and minakshi (Note i again call to airtel to disconnected the service) then action was taken against disconnection.

                                While suffering these all issues i paid amount my monthly bill, now why am i responsible to pay extra amount as we knew that it is all your mistake you did not disconnect my service and also on the phone i was assured by your airtel team that after 24.04.2017 no additional amount will be charged.

                                If you will harass me by dropping emails and phone call then i will disclose your face on the social media that hoe you are cheated on me you are the soly responsible why are you not disconnect my service on the 15th april or at last with in 2 -3 working days.

                                It was me you trusted on airtel and paind my amount, you are thinking that you will be successful to cheated me that it is your mistake may be airtle is big name but now i will go to consumer court and show them all emails.

                                Naina
                                Jul 2, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 24, 2017
                                Airtel Customer Care's response
                                Dear Naina,

                                This is with reference to your post, dated 24 May 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jun 01, 2017
                                Airtel Customer Care's response
                                Dear Naina,

                                This is with reference to your post dated 24 May 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  M
                                  mmmmmm123456
                                  from Saharsa, Bihar
                                  May 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: Aurangabad, Bihar, 814143
                                  Website: www.airtel. In

                                  Dear sir/mam,
                                  I bought a new airtel sim @rs 400. Offer 1 gb per day 4g data but not receiving 4g network in this sim specially. Previously i had same problem but it was resolved after 2 weak. Airtel challenge for a open network now i want to know where is open network. When i visited airtel store they are not responding well. I also contacted airtel call centre. What i do plz help me.
                                  Jun 24, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 24, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 24 May 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    G
                                    Ganesh Kumarasamy
                                    from Chennai, Tamil Nadu
                                    May 24, 2017
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                                    Address: New Delhi, Delhi, 641659

                                    On may 22, i got an offer for my mobile number [protected] that 4GB 4g/3g data for 28days.
                                    As per the offer i recharged for 147 and i got only 3GB net balance.
                                    I didn't get the remaining 1GB net balance.
                                    It feels hard when they didn't give that what they said.
                                    I couldn't use internet.
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                                      D
                                      dvgr25460
                                      from Kanigiri, Andhra Pradesh
                                      May 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: Prakasam, Andhra Pradesh, 523001

                                      I have recharged my Mob No.[protected] online with Rs.349.00 on 22/05/2017 by Order no.[protected]/DC Tran No.[protected]. My account is debited but the airtel balance is not received. On calling the phone numbers available on website I was unable to the get the correct person to address my grievance. Please look into the matter and see my talktime recharge of Rs.349.00 is credited to my number.
                                      Jun 28, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      May 24, 2017
                                      Updated by dvgr25460
                                      After lodging the complaint I received a call from these two nos.[protected] and[protected] for refund the amount . They asked my card no. and expiry date. after that they want me to tell the CVV no. for confirmation and insisting for the same. Immediately I got the OTP no. for Rs.4900.00 for which I have not tried. I see something fishy in this and I request the authority concern to look into this and catch the culprit. Person who called from the 1st No. is Rahul Kumar Sarma and from 2nd no. Deepak Kumar.
                                      Verified Support
                                      May 24, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 24 May 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      May 24, 2017
                                      Updated by dvgr25460
                                      In my complaint I mentioned my Mobile no. as[protected] omitted last no.4 by oversight. Correct no.is [protected].
                                      May 25, 2017
                                      Updated by dvgr25460
                                      Please provide me complaint registration no.
                                      Verified Support
                                      May 28, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 24 May 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Company stopped the service of my airtel sim [protected] after i didnt used it for while . i dont receive any signal . it is very important to me as my google account is linked to it and im not able to recover my account . please reactivate my number
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                                        V
                                        Veeraputhiran Balasubramoniam
                                        from Kottayam, Kerala
                                        May 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: 600002

                                        Ac no 71013197
                                        Circuit 6834035
                                        8 mbps
                                        Our contact no [protected] mr ronald
                                        We tried your[protected]
                                        Not atending call
                                        We are paying every year 4lakh for the leased line
                                        Every time we try to reach whenever we have problem we are not able to register our compliant as we feel this is a tacktis of airtel so that keep atrack record of no compliant.
                                        Jun 29, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 28, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 23 May 2017.

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        May 29, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 23 May2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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