Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1286

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pratyush Raj
from Bengaluru, Karnataka
May 27, 2017
Resolved
Report
Copy
Resolved

HI,

I recently opted for porting from Tata Docomo to Airtel yet, My porting code will expire tomorrow yet the number is no way near porting, I do have received messages from Airtel about your document has been forwarded to Docomo but after that no confirmation has been received, Kindly do the needful as it's very frustrating

Hope you will resolve my query
My alternate no: [protected]

Regards,
Pratyush Raj
Jul 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 27 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 27 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    geethanjali syamala
    from Anta, Rajasthan
    May 27, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: 600116
    Website: Airtel.in

    I requested for circle porting on 15/05/2017. I submitted photocopies of my proofs, both my permanent and local addresses were verified. Airtel store authority said that my sim will get ported within 7 working days, now it has been almost 2 weeks but I didn't git ported. And they gave me some Mobile number for contacting, its was switched off. Tried Calling to store from google but its a fake number, somebody has picked and its not airtel store's.
    Store area: Mugalivakkam, Chennai, Tamilnadu.
    This is not first time with airtel service. A year back I paid Rs. 200 in tirupati store for porting my sim from aircel to airtel, but it has not done. And now again I paid Rs. 330 and same thing happening.
    Jun 27, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 27, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 27 May 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shekhar167
      from Bengaluru, Karnataka
      May 27, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Lucknow, Uttar Pradesh, 226010
      Website: www.airtel.in

      I never requested for any game on my mobile number [protected] (Airtel prepaid). But i frequently get message from ae-gmobil (Rs 5 have been charged for using game). Even when i sent stop request and got stop acknowledgement message also, but it again started charging daily by itself. Now i keep my phone off. But whenever i make it on, i get the same message again on that day. I am unable to use the phone.
      Please resolve it urgently. I am facing this problem for the last 2 months since i have come to bangalore from lucknow.
      Jul 6, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 27, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 27 May 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jun 05, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 27 May 2017 .

      We tried calling you multiple times to get additional details to enable us to address your concern.
      However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Polite9friend
        from Hyderabad, Telangana
        May 27, 2017
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh, 5000032

        I recharge airtel mobile talktime on 23rd May 2017 of 111 rupees and after 2 days my balance was 4.95 rupees. I didn't call anyone and never used mobiledata for internet.
        Could you help me to understand the above scenario in detail.
        My Mobile no. : [protected]
        My email : [protected]@hotmail.com

        Thanks & Regards.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shristi Jain
          from Chennai, Tamil Nadu
          May 26, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Chennai, Tamil Nadu, 600079

          I received a message stating that I would be charged rs.10 for hello tune and 1st tune is free but I've been charged rs.20 Ã nd rs.5 respectively.
          This is complete fraud, if you don't give me refund, I would post it on all social media à nd file a case on Airtel for misleading messages and fraud.
          I'm attaching the screenshots as the proof.
          Jul 5, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jun 04, 2017
          Airtel Customer Care's response
          Dear Ms. Jain,

          This is with reference to your post dated 26 May 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ramalingam.rajumk
            from Bengaluru, Karnataka
            May 26, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore, Karnataka, 560103
            Website: www.consumercomplaints.in

            I have been Rs.399 on 30.04.17 and it should valid for 56days and unlimited calls with 1gb data/day. Whereas I got msg saying that it's going to expire on 27.05.17 or only 28days. It's big cheat by big corporate like little never expected.

            Pl respond on this immediately. Or else will be given complaint in the consumer court.

            Regards,
            Ramalingam
            Jul 1, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 27, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 26 May 2017 .

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              govindarao_18
              May 26, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: 530012

              I have been using my mobile number [protected] for past 2-3 years. I recently was out of station for 8 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. After this long service i did not expect airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks govinda rao
              Jul 6, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              May 27, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 26 May 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jun 05, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 26 May 2017 .

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Biswa jyoti Gohain
                from Baghdogra, West Bengal
                May 26, 2017
                Resolved
                Report
                Copy
                Resolved

                Dear Airtel,

                Value added services are being automatically activated on my airtel no [protected]. I called up 121 and the customer care representative told me that VAS are activated if anyone clicks any airtel pop-up screen while surfing the net and asked me to call 155223 and stop the services. I did exactly the same but again today I got two messages saying that two more services has been activated. Sorry to say that but if the same thing continues I will have to stop using this sim as an amount of Rs. 190 has been already deducted from my airtel account. Moreover, I will ask all my friends, family, colleagues and relative to do the same.

                Therefore, I kindly ask you to lok into the matter and help me out.

                Regards,
                Biswa jyoti Gohain
                Jun 29, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                May 27, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 26 May 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 29, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 26 May 2017 .

                We tried calling you multiple times to get additional details to enable us to address your concern.
                However, there was no response.
                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  jtk
                  from Gurgaon, Haryana
                  May 26, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: New Delhi, Delhi, 110001
                  Website: my airtel app.

                  Its been 20 days and i have mailed 3 times on wecare.in but my problem didnt get resolved yet. Amount of 256rs which is debited from pnb bank account on 6th may 2017 and the same amount was not credited in my airtel wallet. I want my money to be refunded as early as possible my txn id for that transaction is[protected]. Credit my money or i will complaint further to higher authority.
                  Jun 27, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 26 May 2017 .

                  Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                  However, incoming call details cannot be provided due to unavailability of the same with us.

                  Regards,

                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Jun 05, 2017
                  Updated by jtk
                  no action still taken on my complaint regarding my balance deduction from bank account query. this is last time i am complainting. if my money didnt get refunded to me wiithin 2 working days. i will file a legal complaint against my airtel app.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shekhar1525
                    from Bengaluru, Karnataka
                    May 26, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 122001
                    Website: www.airtel.in

                    Hi,
                    Firstly about False Bill discount:
                    Last Month (Apr-17), I had convert my billing plan to infinity plan of Rs.550/-monthly and at that time, I was given commitment by airtel team for additional discount of Rs.200/- per month for next 6-months. But when I received my bill of this month (May-17), there was no discount given and today (26-May-17) when I called customer care, they said that the discount statement was given but now the discount is removed. It is totally a fraud to client, how they can change their billing charges without intimating the client.
                    Secondly about Services:
                    Initially when I started the 4G internet services were ok but day by day it degrades drastically. We are all facing network issues, instant internet signal drops (most disgusting while you are transferring money online and it stuck in middle). Call drop is now becoming common issue which is not even taken care by them. Airtel team is not even consider your complaints and when you call their customer care, they put your call for hold (20-30min) by saying they are connecting you to their seniors.
                    Jul 7, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 27, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 26 May 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jun 06, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 26 May 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      manujibg
                      from Mumbai, Maharashtra
                      May 26, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ahmedabad, Gujarat, 380054

                      I am a new customer to airtel. Just did port in last month.

                      Sorry to say – A pathetic service experience with such a renowned brand of India.

                      I am facing network issue at my office, wherein I face voice clipping, call drop, distorted voice etc are very common. I tried to log a complaint on line but the same was closed without any resolution.

                      Again I called your customer care number and logged a complaint vide[protected]with an extensive hard talks with executive and floor super visor Vatsal)

                      Next day I received a message saying that my complaint has been resolved after discussion with engineer. The irony is no one has any discussion with me regarding closure of my complaint.

                      I called 121 again to know the status and reason of closure of complaint, The executive told me that the complaint was closed as per discussion and there is issue in my device and surprisingly executive did not note the address.

                      Today I logged a complaint with Nodal team vide 76499460, even the same call was either disconnected by Tahil or it was a call drop as usual.

                      I need a nwtwork resolution by today only.

                      Nodal Executive – Tahil @[protected] (even nodal number has IVR and waiting of 3-4 minutes, whats the logic of having separate number if you still reply on IVR)

                      Floor supoer visor on 26th May 2017 - Nilakshi

                      Floor supervisor on 24th May 2017- Vatsal
                      Jul 7, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 27, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 26 May 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jun 06, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 26 May 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        activecitigen
                        from Bengaluru, Karnataka
                        May 26, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bangalore, Karnataka, 560049

                        I have recharged 349 plan for my prepaid number [protected] for unlimited local + std calling as i received this offer detail in message from airtel, but in message it was not mentioned that plan will not work in roaming. My recharge went waist as i was unable to make calls in roaming. This is fraud and cheating with customer from airtel, they put hidden conditions in the offer.

                        Name - arun kumar chaubey
                        [protected]
                        May 26, 2017
                        Complaint marked as Resolved 
                        This complain is not resolved, I received two calls from unknown numbers 7562849864 and 9935183774. The caller asked me medium of recharge I told him that I recharged online with my credit card. Then caller asked me to tell my credit card number, I did not told my credit card number . I am receiving so many calls after this complain, in every call they asking my card number and other details which I should not enclose with anyone.
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 26, 2017
                        Airtel Customer Care's response
                        Dear Mr. Chaubey,

                        This is with reference to your post, dated 26 May 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        May 29, 2017
                        Airtel Customer Care's response
                        Dear Mr. Chaubey,

                        This is with reference to your post dated 26 May 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your concern.
                        However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 05, 2017
                        Airtel Customer Care's response
                        Dear Mr. Chaubey,

                        This is with reference to your post dated 26 May 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        I have recharged my airtel no. Using paytm with 349 rs. Pack i recieved a confirmation message . Internet is working but call is not working . I am getiing charged for calls. My sim is on roaming. Please suggest me some way to get out of it.. otherwise my money will be wasted.

                        Regards,
                        Anuj Thakur
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nilra50
                          from Bengaluru, Karnataka
                          May 26, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 312615

                          Dear sir
                          I have a airtel prepaid sim card which number is [protected]. I airtel stop its services without any information or notice of the reason to stop services. Please provide the help i want to reissue that numbers sim card.
                          Airtel point say that in their records this sim card data is not available and call center number is not responding. So please suggest where to complaint for it.

                          Nilesh kumar rathore
                          [protected]
                          Jul 6, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          May 26, 2017
                          Airtel Customer Care's response
                          Dear Mr. Rathore,

                          This is with reference to your post, dated 26 May 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          May 29, 2017
                          Airtel Customer Care's response
                          Dear Mr. Rathore,

                          This is with reference to your post dated 26 May 2017 .

                          We tried calling you multiple times to get additional details to enable us to address your concern.
                          However, there was no response.
                          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jun 05, 2017
                          Airtel Customer Care's response
                          Dear Mr. Rathore,

                          This is with reference to your post dated 26 May 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sameer21
                            from Gurgaon, Haryana
                            May 26, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Gurgaon, Haryana, 122002

                            I'm not able to connect to 4g network using my number since last 2 months. I reported about this issue on april 21st, 2017 reference no SR75696511. After few days I was asked to change my sim card which I did but still my problem was not resolved. I have been following up with the customer care since more than a month and every time I'm told that my problem will be resolved in 24-48 hrs. I even spoke to senior executive and he assured me that it will be resolved in 24hrs and it's been more than a month and i haven't even heard back from Airtel. I have tried multiple handsets, changed sim twice and made multiple calls to customer care but till date I'm not able to access 4g via my phone number.
                            I'm paying for 4g services and getting crappy 3g service for past two months now. I'm really disappointed by the service provided by Airtel
                            Jul 5, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Jun 01, 2017
                            Updated by Sameer21
                            Hi Rakesh,

                            No solution has been provided till date. How many months due you require to resolve an issue ?
                            Verified Support
                            Jun 04, 2017
                            Airtel Customer Care's response
                            Dear Sameer,

                            This is with reference to your post dated 26 May 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Jun 28, 2017
                            Updated by Sameer21
                            Hi Rakesh,

                            Are you talking about I being mentally harassed for last 3 months? Is that the solution you are talking about? Apart from it, no solution has been provided till date.

                            A customer is paying for your services and in return he is being harassed. Is Airtel incapable of resolving an issue in 3 months?
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Garry3398
                              from Hisar, Haryana
                              May 26, 2017
                              Report
                              Copy

                              Address: Amritsar, Punjab, 143001
                              Website: Airtel.in

                              Sir my prepaid phone no. - [protected].
                              Recently i have added money to my airtel money but when i was recharging my sim balance the message was popped in which 'your account has been blocked' was written, without any reason my account has been blocked and no customer executive are handling my problems.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rsraja
                                from Ernakulam, Kerala
                                May 26, 2017
                                Report
                                Copy

                                Address: 600015

                                My broadband connection [protected] past 3 months frequent disconnection 2 months i begged this people no one can rectify the issue the dropbox and tags are very poor maintenance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sailesh Goud
                                  from Hyderabad, Telangana
                                  May 26, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 500054

                                  To whom ever it may concern.

                                  My number [protected].

                                  Since 20 days I was facing problem...

                                  Documents verification done 3 time's, sim submission by ua executive done 2 times. And I went to airtel store 4 times and still my connection is under process...

                                  Who the hell will wait as my sim ported from vodafone and it's been 3 days and no update from Airtel... My number is in not reachable mode, I can't know who all was trying to reach me.

                                  I will wait today evening, if not I will surely lodge complaint on Airtel...

                                  Airtel is pathetic... 😞

                                  I made mistake by coming and joining to Airtel.

                                  I need resolution ASAP.
                                  Jun 26, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 26, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Gaud,

                                  This is with reference to your post, dated 26 May 2017.

                                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                  We look forward to receive the required details.

                                  Regards,

                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anthony4488
                                    from Jaipur, Rajasthan
                                    May 26, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Jaipur, Rajasthan, 302019

                                    Hi
                                    This is extremely painful to let you guys know that my number [protected] is not allowing me to make any out going calls and its been more than a month now.

                                    The guy gave me the office number but no once answered the phone ever during a month.

                                    Visited 3 times before and a 4th visit happened today.

                                    Still I have patients but i loose out when I i visited while speaking with the guy that at least you should answer calls if office number is given . I was talking to Mr. KOMAL. He very politely replied that sir may be not able to answer and he shared his personal mobile number and ensured that he will call today any how after activating my sim outgoing.

                                    I said please take care of it as if the office number is shared, it needs to be answered, seems to have some sort of operational issue.

                                    At the same time a lady sitting beside the guy said its a walk in center so its not necessary to pick the call in a very rude manner. Which is not at all bearable for me at least. I also said madam please dont try to cover the faults of your team rather find out the solution if you are not aware about the problem.

                                    I am holding a sim that can not make outgoing calls for last one month and trying to reach you guys on office number, quit occupied not able to come to the office and if I came and tried to share my experience with you guys that doesn't mean that i loose my respect there with that female who got into the conversation between me and KOMAL

                                    Request you whom so ever it may concern that please provide that couch and counselling to that lady that being a boss doesn't mean that you are Ms.Right always.

                                    Expecting a call back anytime between 1:00-03:00 PM

                                    Best Regards
                                    Anthony Vincent Lobo
                                    Contact No. [protected]
                                    Alt No. [protected]

                                    Managing Director
                                    Fame Hospitality
                                    Tanishka Foods Industries
                                    A & A Foods & Hospitality Services
                                    Jul 5, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    May 26, 2017
                                    Updated by anthony4488
                                    Airtel — Airtel Connection not activated, rude behaviour of staff (AT AIRTEL CENTER SODALA JAIPUR RAJASTHAN)

                                    1 Review
                                    An anthony4488 on May 26, 2017 Mark as Resolved
                                    Phone/Mobile Number: [protected]

                                    Hi
                                    This is extremely painful to let you guys know that my number [protected] is not allowing me to make any out going calls and its been more than a month now.

                                    The guy gave me the office number but no once answered the phone ever during a month.

                                    Visited 3 times before and a 4th visit happened today.

                                    Still I have patients but i loose out when I i visited while speaking with the guy that at least you should answer calls if office number is given . I was talking to Mr. KOMAL. He very politely replied that sir may be not able to answer and he shared his personal mobile number and ensured that he will call today any how after activating my sim outgoing.

                                    I said please take care of it as if the office number is shared, it needs to be answered, seems to have some sort of operational issue.

                                    At the same time a lady sitting beside the guy said its a walk in center so its not necessary to pick the call in a very rude manner. Which is not at all bearable for me at least. I also said madam please dont try to cover the faults of your team rather find out the solution if you are not aware about the problem.

                                    I am holding a sim that can not make outgoing calls for last one month and trying to reach you guys on office number, quit occupied not able to come to the office and if I came and tried to share my experience with you guys that doesn't mean that i loose my respect there with that female who got into the conversation between me and KOMAL

                                    Request you whom so ever it may concern that please provide that couch and counselling to that lady that being a boss doesn't mean that you are Ms.Right always.

                                    Expecting a call back anytime between 1:00-03:00 PM

                                    Best Regards
                                    Anthony Vincent Lobo
                                    Contact No. [protected]
                                    Alt No. [protected]

                                    Managing Director
                                    Fame Hospitality
                                    Tanishka Foods Industries
                                    A & A Foods & Hospitality Services
                                    Verified Support
                                    Jun 04, 2017
                                    Airtel Customer Care's response
                                    Dear Anthony,

                                    This is with reference to your post dated 26 May 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      VIKENDER KUMAR
                                      from Delhi, Delhi
                                      May 26, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: New Delhi, Delhi, 110059

                                      I have raised network related issue in Feb-2017 in Airtel. I was not able to use the no for any calls during my stay in my house as there is zero signal. i have don many follow ups and even paid the amount for 2 month after my complaints. Every time Airtel is not providing any solution instead of that even no one from technical team has called for that, Now Airtel has de-activated my connection ([protected]) just because i and asking about my network issue resolution and since you are not providing any service, so how can you expect payment from customer, i Have raise the network issue in Feb-2017 (SR[protected] and even paid for the bad service, I have done many follow ups and then i stop the payment.
                                      Jul 5, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 04, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Kumar,

                                      This is with reference to your post dated 26 May 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        srimanth mangam nani
                                        from Bengaluru, Karnataka
                                        May 26, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Krishna, Andhra Pradesh, 521241
                                        Website: Airtel

                                        I got a message that I will get unlimited calls and 1gb data into 70 days if recharge 399 then I went to retailer and showed the message and he checked the offer it is available or not it showed us there is availability theb recharged my phone with 399 rupees for getting the offer 1gb data and unlimited calls up to 70 days then I came my home and started using data but there is no data and call balance when I checked my phone can i get back my money
                                        Jun 27, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 27, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 26 May 2017 .

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Jun 29, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 26 May 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit