Airtel Complaints & Reviews

Last sunday my phone was lost and therfore i asked my local airtel retailer to apply for retaing my old number. After that when i contacted the customer care of airtel, they said that my number is registered in someone's else name.

I am a customer since 2003 and i am sure the sim is in my name. I think they misplaced their data records which is their major fault.
Now when i am applying to retain the same number then they are given different conditions and forcing me to convert my sim into postpaid.
I want to retain my old number because there are many important customers of mine as i am a business man.
I didnot expect this kind of service from a brand like airtel. I am therefore urging to look after this matter.

Hi, my airmen number is +91 [protected]. I'm using airtel for about 7 years. Few months back my basic traffic automatically changed to 100praise/60second. I'm completely disappointed. I call customer care many time to change my traffic to normal second paise but i didn't get any help form your side.
Take this complaint and do the process work as soon as possible so that it'll help me to enjoy your service.
Thanking you.

Hi team,

I have bought sim for office purpose on 9th june 2017 and got the information as it will activate by next day, its been 4th day no response for activation. I have submitted company id and personal id as well, please check and let me know the status.

New postpaid no: [protected]
My num: [protected]
Email: asif. [protected]@firstsource.com

Looking for ur response at earliest.

Thanks in advance.
Asif mohammed vf

Hi, yesterday i bought a sim for upgrading my sim card and they said to upgrde in 24 hours and till now i have not got my 9gb data for upgrading my sim card into 4gb. Till now the time has passed from 24 hours and i dont know the sim is upgraded or not but i have not got my 9gb as upgrding my sim card into 4g. So i request to you to upgrade my sim if it is upgraded thrn leave but please send my 9gb data.

I had request to change my postpaid number to prepaid number on 9.5.17 with all dues. but after month my number not change. Then I had go Airtel gallery on 8.6.17 to asked about my complaint.they told me Ur request fail. No satisfied answer given me. I request solve my problem otherwise close my number..

Hi,

This is to inform you that i got a bill today 13-JUN-2017 for disconnected broadband connection bearing number [protected], which i stopped using after proper disconnection with reference number 81522686. Kindly rectify your mistake. Or else i have to go to consumer court.

Regards,
Syed Salman Farookh

I amhave my plan infinity user my no is [protected] and by estimated bill is 600 but every month i am getting bill of 2500 and every mith they say i havelove changed plan from last three month you guys haveare made fool of either resolve my issue or accept that you guys are cheat, because every time you customer care says this from next month ill get right bill when will thati next month come

Hello sir/madam,
My number was [protected], after the cyclone in chennai no one was even bothered of picking up the calls for complaints so that time i decided to disconnect the connection and i had sent an email and they replied back that my connection will be disconnected within 7 days. All amounts were settled then too, airtel company persons calls me everyday every hour to pay the bill. For what should i pay the bill. It was your company's​ mistake that they didn't disconnect. Why should we suffer for that. Iam attaching the email images. Please take this in a serious consideration.

I am using airtel, in my area i'm facing network coverage issues from past 14 days, i raised a complaint on 1 june 2017, but till now there is no resolution to this issue.in these 11 days i contacted customer care people for multiple times and as well as appellate team 2 times. But there is no progress and no one came to my area to check the situation here. Here are my complaint reference numbers 7661605, 7675410, f[protected], f[protected]. And one more thing without resolving the issues they are closing the tickets after 5 days. They are telling that the tickets will automatically close in 5 days. I need an immediate action from airtel people.

Mobile data recharge: rs.299
Date of recharge: 12 jun 2017
Successful netbanking transaction id: [removed]
Phone number: [removed]

This recharge amount has been debited from my bank but does not show in my airtel account.

Customer service registered a complaint # [protected] and one mr. Mallesh was not only rude but cut off the connection when i asked to talk with his manager. My next customer service call ended in a similar way.

I have always trusted airtel - is airtel trying to rob me of my rs.299? Please resolve this issue or refund the amount credited.

Side note: i am unable to recharge using paytm.

Thanks.

A fraud transaction of amt 18000 in two transactions of 9000 each had been done from my sbi account - [protected] today around 6:30pm
Plzz help me regarding this as i am a trainee in an organisation i don't earn much this amount means a lot for me

The transaction with othpg[protected]airtelmoney mumbai of rs 9000
Othpg[protected]airtelmoney mumbai of rs 9000

My broadband connection has not been working for the past ten days. Despite calling them every single day, there has been no response to this and the issue remains unresolved. All i heard were empty promises and till date no technician has even visited my premises to rectify the problem. On top of that i have been billed much higher than usual for the month despite not even using internet.

Complaint no. 61920756

This is the worst experience i am facing with airtel dth since last 3 days. After calling multiple times and receiving many calls from team, there is no solution provided by technical team. I am only getting assurance that my problem will resolved but no result. Technician only ask whether it;s a paid service or under warranty and as its come under warranty period, none on the technician has visited till now, even they stopped responding to my calls.

Please do let me know if i have to opt for the paid service??? I can go ahead with this...

Ajeet patel
[protected]

Reminder
According to my previous complaint i think you got my problem.
I think you have not started your step to solve this problem i and your executive who work for you in the following branch which i stated above were reminding us again about this.
I need a quick solution as it's becoming very difficult for my communication.
I want the problem to be solved as quick as possible.

Need your help as i have raised my recharge query on last monday date 5.06.2017 but still no solution given by airtel, airtel executive has given me wrong information, sunday on 4th june 17 i have discussed with customer care executive about recharge i have asked him one question if i'll do recharge for 1year then what benefit will you provide to me then that girl said don't do recharge of 1 year do recharge of 10 months & you will get 2.5 month free service & there won't be any changes in your current channels including hd, rather you will get 32 hd channels. I have immediately done recharge of rs 4360 for 10 month as i am doing recharge of 460 per month it got activated yesterday but when i checked yesterday night i saw few channels were not there, star movies hd, star movies select hd, mn+ hd, z studio hd. I called twice since yesterday night but not getting any revert just executives are saying we wll call you but no response.
Pls do the needful & resolve my query.

I am constantly calling your company for new broadband, dongle connection. But your sales team has negative legacy of never reply me. Plz if you do not want to sale your product then try to inform your valuable customers. If your service is not able for few areas then it is your duty to tell about that to your valuable customers.

Bad service.
I will now cancell my prepaid card of your company.

My airtel prepaid number is [protected] (Haryana) yamunanagar,
I am unable to call any jio number, when i am trying to call any jio number it is automatic disconnect. This problem is from the staring when i was buy airtel sim, when i call customer care on 198 and 121 there is no option to talk with any care executive,, please solve my problem as soon as possible,


Thanks,

Hi tem,

This is with regards to network issue am facing since last few months and i have raised this issue with airtel network team many times but not solution provided till date, below are the complaint reference numbers.

Reference no.76560705
Reference no.76579734
Reference no.76785822

Once i raise a request i get a call from network team, someone comes to my home check the network status takes down the network speed which is horrible, 0.97 kbps to 10 kbps in the area like kr puram which is very near to itpl, whitefield.

After few days i get a message from network team stating this issue is resolved now but nothing has changed it's still the same.

I have four people using airtel network in my home and all have the same issue but airtel network team is not bothered, today again i got the call from network team asking me what issue am facing and the story continues.

Need a proper mechanism in place to solve this network issue, we are planning to change our service provider asap.

Please assist.

Regards,
Abdul saleem

Hi sir,

I have recharged [protected] number three times with rs.349 unlimited calls plus data but it's failure in my airtel app connected with [protected] number. Amount from account was debited. How can my amount will be back. So please refund my amount sir.

Dear sir,

I beg to say that i am jitender gupta. My airtel digitaltv id is 3­[protected]. I have a big issue but airtel dth not solved my problem. Dated of 19 july 2017 airtel called me & gave me offer 220 for monthly recharge which all hd channel closed but your normaly channel for a month & request me please sir rc of 220 today & then next rc 220 19th june but airtel deceive me 6th june turned off my all channel. Therefore i have talked this regarding said to me airtel company sir i forwarded your complaint.
Therefore i kindly request to you please solved my issue. I hope you that you will help me.

Thankyou

Best regards,
Jitender gupta
[protected]