Airtel Complaints & Reviews

Address: 517501

Website: payment of postpaid bills

We are using airtel postpaid number vide [protected]. Everymonth bill payment is being made through cheque towards bharathi airtel ltd., but it is noticed that in the present bill demand, previous balance is shown as pending for the month of january. Feb, march-2017. We are regularly dropping cheque in airtel showroom since two years near ttd administrative bulding, kt road, tirupati.
Please look into the matter and do resolve

Jul 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Kiran,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Jun 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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V

vishal sharmahp

from Moga, Punjab

Jun 13, 2017

My number is [protected].there is offer special of 147=4Gb.but I got 1gb.also my balance got deducted 940 rupees for internet uses. Plzz call me back soon.

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H

hemanth kumar zilla

from Hyderabad, Telangana

Jun 13, 2017

[protected]@gmail.com

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Hi team,

Please send my bill receipt for airtel postpaid datacard with number [protected] to my mail address as soon as possible. I am not receiving any acknowledgement for my bill payment. Kindly requesting to send me the payment receipt of april may and june.
The acknowledgement mail to the payment is required as a proof for the payment and for personal purpose.

Jul 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Asha,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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nareshkumar1234567108

from Delhi, Delhi

Jun 13, 2017

Respected sir,
i am Triq using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last three month. if possible Please send call detail on my gmail id [protected]@gmail.com as early as possible. send me detail. thank

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M

madan maji

from Kolkata, West Bengal

Jun 13, 2017

Mob No [protected] is close.open this No

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Address: Panipat, Haryana, 132103

I have two airtel digital tv connection at my home under my cust id [protected]. Last year on[protected], i recharged my both connection from a local vendor with rs.[protected]+3012) for annual packages on both the connections. But, today my services were stopped due to low balance. When i called customer care, they said annual packages were not activated on your packages. When i asked them to lodge the complaint, they asked me to go and fight with the vendor.

Aug 6, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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A

Ajay Kolate

from Mumbai, Maharashtra

Jun 13, 2017

Airtel offer me 499 plan and tell that u can give 13 GB data for three month but after activate this plan thay told me that u r not activate extra 10 gb data pack. They dontgive proper answer and ther those people who suggesf me plan is not receiving my call.

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Address: 500080

Website: www.airtel.in/leap/report-issues.html?page=reportIssues

There is absolutely no signal most of the day in my area (6-4-361/20, anjaneya swamy colony, bholakpur, secunderabad-500080).

Most of the times "mobile network is unavailable" to place calls.

And there is lot of disturbance on the line. Please set up a tower in the area..

Also the airtel website to register a complaint doesn't work.. After filling the details the "pin code" field has no drop down list.

Jul 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Komal,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 19, 2017

Airtel Customer Care's response Dear Komal,

This is with reference to your post dated 13 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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G

Gobì Kríshnan

from Hyderabad, Telangana

Jun 13, 2017

My number [protected] my name gobikrishnan
My 50 rs card damage pin number
Seriel number -[protected]
Pin number-[protected]***** missing

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Address: Coimbatore, Tamil Nadu, 641105

I recharge on 12/6/17 at 10-11am using paytm but not recharge at the time shown only dealers down. Then i recharges out side. But evening 6.40 pm message came your number was recharge. But i recharges already. Then i called to customer care and conformed as u recharge agin. By your mistake double time recharged. So please refund to my money rs.199/.

Jul 25, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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In last few days i have seen deductions on sms which i m not aware of.. Even now as soon as i switched my phone i saw a deduction of rs 10 for 2 sms which i did not send.. Around rs 50 have been deducted for such sms without my permission.. Please refund it back and deactivate such sms service.. If i require additional service i will activate myself..

Jul 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Gurmeet,

This is with reference to your post, dated 13 June 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Karimnagar, Andhra Pradesh, 505001

Website: pay.airtel.in/online-payments/transaction

I have done (02) recharge through online payment vide https://pay.airtel.in/online-payments/transaction on dated[protected]. Amount deducted from my bank account, but recharge not reflecting. I am asking only two thing weather transfer my amount 55 + 50 = 105 or reflect my data + top up balance in my [protected]. The transaction reference details are 1.[protected].
2.[protected]

Jul 23, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 13 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 18, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I am very disappointed from airtel customer care response.

I have added money before 6 days but money not added in my airtel payment bank account with transaction id xxxxxxxx has failed but money deducted in my bookmyshow wallet account.

I have write two mails with your reference case id [case: xxxxxx], [case: xxxxxx] but after 6 days not any response from your side.

I have already discuss bookmyshow and i have already give you successful bookmyshow transaction id xxxxxxx.

Jul 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Sarfaraz,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us [protected]@airtelbank.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Mumbai City, Maharashtra, 400074

Website: www.airtel.in

I was offered a plan of 1000 local+std minutes (With conference and maharashtra roaming), 1 gb 4g data and 300 (National + local sms) by airtel executive by the name of ms. Nimmi to port my number [protected] from vodafone to airtel. No executive visited and all the details were shared on whatsapp number of ms. Nimmi together with my id proofs. However, when the number got ported, i got only 340 minutes and 200 sms plan for rs.299. Upon contacting airtel, they say that they have no details of the same and the current plan is the only plan. Now there is no response from ms. Nimmi's number.

This is a big cheating racket to port customers into airtel and then offer an inferior plan by misrepresenting them. I will take the p

Regards,

Trushil vora
Advocate

Jul 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Trushil,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Kolkata, West Bengal, 700016

Website: www.customerhelplinenumber.com/airtel-store-park-street-opposite-park-hotel-kolkata.html

Last sunday my phone was lost and therfore i asked my local airtel retailer to apply for retaing my old number. After that when i contacted the customer care of airtel, they said that my number is registered in someone's else name.

I am a customer since 2003 and i am sure the sim is in my name. I think they misplaced their data records which is their major fault.
Now when i am applying to retain the same number then they are given different conditions and forcing me to convert my sim into postpaid.
I want to retain my old number because there are many important customers of mine as i am a business man.
I didnot expect this kind of service from a brand like airtel. I am therefore urging to look after this matter.

Jul 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Mr. Das,

This is with reference to your post, dated 13 June 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support

Jun 18, 2017

Airtel Customer Care's response Dear Mr. Das,

This is with reference to your post dated 13 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Thanjavur, Tamil Nadu, 613005

Hi, my airmen number is +91 [protected]. I'm using airtel for about 7 years. Few months back my basic traffic automatically changed to 100praise/60second. I'm completely disappointed. I call customer care many time to change my traffic to normal second paise but i didn't get any help form your side.
Take this complaint and do the process work as soon as possible so that it'll help me to enjoy your service.
Thanking you.

Jul 23, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Vivek,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Jun 19, 2017

Airtel Customer Care's response Dear Vivek,

This is with reference to your post dated 13 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 22, 2017

Airtel Customer Care's response Dear Vivek,

This is with reference to your post dated 13 June 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 560066

Hi team,

I have bought sim for office purpose on 9th june 2017 and got the information as it will activate by next day, its been 4th day no response for activation. I have submitted company id and personal id as well, please check and let me know the status.

New postpaid no: [protected]
My num: [protected]
Email: asif. [protected]@firstsource.com

Looking for ur response at earliest.

Thanks in advance.
Asif mohammed vf

Jul 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Asif,

This is with reference to your post, dated 13 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Hi, yesterday i bought a sim for upgrading my sim card and they said to upgrde in 24 hours and till now i have not got my 9gb data for upgrading my sim card into 4gb. Till now the time has passed from 24 hours and i dont know the sim is upgraded or not but i have not got my 9gb as upgrding my sim card into 4g. So i request to you to upgrade my sim if it is upgraded thrn leave but please send my 9gb data.

Jul 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Harnaz,

This is with reference to your post, dated 13 June 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Mumbai City, Maharashtra, 400008

I had request to change my postpaid number to prepaid number on 9.5.17 with all dues. but after month my number not change. Then I had go Airtel gallery on 8.6.17 to asked about my complaint.they told me Ur request fail. No satisfied answer given me. I request solve my problem otherwise close my number..

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Address: 560068

Hi,

This is to inform you that i got a bill today 13-JUN-2017 for disconnected broadband connection bearing number [protected], which i stopped using after proper disconnection with reference number 81522686. Kindly rectify your mistake. Or else i have to go to consumer court.

Regards,
Syed Salman Farookh

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Address: 800013

I amhave my plan infinity user my no is [protected] and by estimated bill is 600 but every month i am getting bill of 2500 and every mith they say i havelove changed plan from last three month you guys haveare made fool of either resolve my issue or accept that you guys are cheat, because every time you customer care says this from next month ill get right bill when will thati next month come

Jul 24, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

Airtel Customer Care's response Dear Rishav,

This is with reference to your post dated 13 June 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 22, 2017

Airtel Customer Care's response Dear Rishav,

This is with reference to your post dated 13 June 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 600039

Website: [email protected]

Hello sir/madam,
My number was [protected], after the cyclone in chennai no one was even bothered of picking up the calls for complaints so that time i decided to disconnect the connection and i had sent an email and they replied back that my connection will be disconnected within 7 days. All amounts were settled then too, airtel company persons calls me everyday every hour to pay the bill. For what should i pay the bill. It was your company's mistake that they didn't disconnect. Why should we suffer for that. Iam attaching the email images. Please take this in a serious consideration.

Jul 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2017

Airtel Customer Care's response Dear Mr. Mehta,

This is with reference to your post dated 13 June 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Jun 29, 2017

Airtel Customer Care's response Dear Mr. Mehta,

This is with reference to your post dated 13 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Address: 560037

I am using airtel, in my area i'm facing network coverage issues from past 14 days, i raised a complaint on 1 june 2017, but till now there is no resolution to this issue.in these 11 days i contacted customer care people for multiple times and as well as appellate team 2 times. But there is no progress and no one came to my area to check the situation here. Here are my complaint reference numbers 7661605, 7675410, f[protected], f[protected]. And one more thing without resolving the issues they are closing the tickets after 5 days. They are telling that the tickets will automatically close in 5 days. I need an immediate action from airtel people.

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Sudheer,

This is with reference to your post, dated 12 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Jun 18, 2017

Airtel Customer Care's response Dear Sudheer,

This is with reference to your post dated 12 June 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

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Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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J

Jaigopal Soni

from Pune, Maharashtra

Jun 13, 2017

File complain before TRAI through Public Grievance Portal of Govt of India.

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Address: 560005

Website: Airtel

Mobile data recharge: rs.299
Date of recharge: 12 jun 2017
Successful netbanking transaction id: [removed]
Phone number: [removed]

This recharge amount has been debited from my bank but does not show in my airtel account.

Customer service registered a complaint # [protected] and one mr. Mallesh was not only rude but cut off the connection when i asked to talk with his manager. My next customer service call ended in a similar way.

I have always trusted airtel - is airtel trying to rob me of my rs.299? Please resolve this issue or refund the amount credited.

Side note: i am unable to recharge using paytm.

Thanks.

Jun 13, 2017

Complaint marked as Resolved

Close complaint

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Javrin,

This is with reference to your post, dated 12 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 19, 2017

Airtel Customer Care's response Dear Javrin,

This is with reference to your post dated 12 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A fraud transaction of amt 18000 in two transactions of 9000 each had been done from my sbi account - [protected] today around 6:30pm
Plzz help me regarding this as i am a trainee in an organisation i don't earn much this amount means a lot for me

The transaction with othpg[protected]airtelmoney mumbai of rs 9000
Othpg[protected]airtelmoney mumbai of rs 9000

Jul 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Airtel Customer Care's response Dear Anita,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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