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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1292

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N
Niti Chatterjee
from Mumbai, Maharashtra
May 22, 2017
Resolved
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Resolved

Address: 700137
Website: Bharti Airtel Limited

I am using Airtel post paid connection for more than 10 years. For last 2 1/2 years the network signal strength is very poor (Sometimes no signal) in my residence as well as in my office. Representative from Airtel checked and agreed the situation once, but no action being taken. I have mailed them several times but did not receive any proper reply/ positive approach to resolve the issue as as result the problem remains same.
Jul 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
Airtel Customer Care's response
Dear Ms. Chatterjee,

This is with reference to your post dated 22 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    Suveer Paul
    from Bengaluru, Karnataka
    May 22, 2017
    Resolved
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    Resolved

    Address: 713213

    Dear sir,
    My registered mobile no. Is [protected] against my airtel dish tv connection. It is very unfortunate that 6/7 days over against my repeated complain nobody from airtel dth service center are intend to attend the service. It is very shame that a company like airtel is such a position that that they cannot take any action to their service center. I have recharged rs. 400/- 6/7 days ago. But my dish is not working. What a joke it is.
    My request is please take necessary action so that i will get my connection by today itself..
    Thanking you,

    Phalguni paul
    Jun 26, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 26, 2017
    Airtel Customer Care's response
    Dear Ms. Paul,

    This is with reference to your post dated 22 May 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      C
      Chaitanya Chandra Sekhar
      from Bengaluru, Karnataka
      May 22, 2017
      Resolved
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      Resolved

      I recharged with 349 and i got only 1 gb data for month along with free calls. But Daily im getting sms saying recharge with 349 and get unlimited calls and daily 1 gb data free. But i could neither find it on my airtel app nor through e-recharge through vendor. Wen i called customer care they said like that offer is not activated on my number. Wen everyone is availing that offer, why cant i.
      Jun 28, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 28, 2017
      Airtel Customer Care's response
      Dear Mr. Sekhar,

      This is with reference to your post dated 22 May 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        T
        tractor lover'z
        from Kanpur, Uttar Pradesh
        May 22, 2017
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        I recently upgraded my airtel 3g sim to 4g and now when i dial *123# it shows error 538.
        Now what should we do to check balance or buy a pack using dial method. It says try after some time ⌚. Please solve this issue as soon as possible. It charges data money from my account and i man even not able to check my balance.

        Mob no. [protected]
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          T
          tarunpriti
          from Chennai, Tamil Nadu
          May 22, 2017
          Resolved
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          Resolved

          Address: 401107
          Website: www.airtel.in

          Dear team,

          I would like to highlight airtel team is unable to resolve my issue raised on 12th april 2017.

          I have requested to correct my name in bill as well as on airtel account login page which they are unable to resolve since 12th april.

          This issue was escalated to their teams on which :- customer care / appellate ensures on mail that issue will be resolved in 72 hrs but nothing happen. Now i am getting mails / calls to know the exact issue / concern of mine why? If issue was not clear why & what basis team confirms that they are working on it and it will be resolved.

          I am really unhappy with the way airtel team is operating. This needs to be corrected immediately. Pl. Help.

          Pl. Note : this issue is escalated to their md mr. Gopal vitthal twice however no resolution.

          Ragards
          Tarun
          [protected]
          Jul 6, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 22, 2017
          Airtel Customer Care's response
          Dear Tarun,

          This is with reference to your post, dated 22 May 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          May 22, 2017
          Updated by tarunpriti
          Hi Rakesh,

          How much time "Airtel" need to resolve simple Issue. I have a mail & verbal communication with your executive who confirms me that issue will be resolve in 48 Hrs...now almost month completed but there is no resolution.

          That too when this issue is marked to your MD Mr. Gopal Vithal.. if not resolve today I will go to Consumer Court.
          May 25, 2017
          Updated by tarunpriti
          No Update, r u interested in resolution of Complaint.
          Verified Support
          Jun 05, 2017
          Airtel Customer Care's response
          Dear Tarun,

          This is with reference to your post dated 22 May 2017 .

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            R
            Raghavan Dudda
            from Bengaluru, Karnataka
            May 22, 2017
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            Address: 570004

            My landline [protected] with broadband connection is not proper since a week. Phone is OK but broadband often goes off.At this point if time also broad band is inoperative.
            Raghavan. Dudda
            LAKSHMIPURAM
            Mysuru
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              D
              dular121
              from Thiruvananthapuram, Kerala
              May 22, 2017
              Resolved
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              Resolved

              Address: 641401

              I applied for mobile number portability from mp to tn from airtel to airtel my number [protected] on 05 may 17 airtel store sulur, coimbatore tn, they advised me it will be ported in 7 working days. On 16 may 17 again i approached to airtel store then they told me it will take more two days... On 18 may 17 1100hrs my old sim became unservicable then after 1hr i switch over new sim but its showing sim card registration failed then i contact to store but they are unable to solve it. Since last 5 days due to not active of sim card i am not able to contact my family, not able to do any net banking transaction. I twitted to @airtel_presence on 19 may but no response received till date.
              Jul 6, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              May 28, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 22 May 2017.

              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jun 05, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 22 May 2017 .

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              I got a message for the data plans today morning.
              I recharged for Rs.749-56GB.
              But I was recharged only for 5GB.
              What about the remaining?
              I needed a reply or recharge my account.
              Just give details about the internet recharge.
              I need to know whether my remaining GB will get added or not.
              Do this asapiee
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                S
                Sivakumar Veerapathiran
                from Chennai, Tamil Nadu
                May 22, 2017
                Resolved
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                Resolved

                Address: 600048
                Website: airtel.in

                I'm waiting for airtel's help for the last 2 months. I need the status updates of my complaints: here is the complaint ref. Numbers.

                My no.:[protected]

                1: conrc[protected]
                2: conrc[protected]
                3: sr76160332
                4: sr76364052

                Complaint details:
                1. Can not recharge via online. Still my no is showing as postpaid in airtel app
                2. Not yet get refund from airtel. Kindly return the money (Rs.698) asap.
                Already given all details they asked.
                Jul 11, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                May 15, 2017
                Sharda prasad verma's response
                Mujhe kai din se bevkoof banaya ja raha ha
                Verified Support
                May 22, 2017
                Airtel Customer Care's response
                Dear Mr. Veerapathiran,

                This is with reference to your post, dated 22 May 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                May 22, 2017
                Updated by Sivakumar Veerapathiran
                Still you did not provide any information about my complaints. Check the Complaint ref. numbers and update the details here ASAP.
                Check the attached image.
                Airtel told "the amount will be credited on 18-may-2017". But not yet received the amount and my problem with airtel online recharge also not solved. is Airtel alive still?

                Regards,
                Siva

                Verified Support
                Jun 10, 2017
                Airtel Customer Care's response
                Dear Mr. Veerapathiran,

                This is with reference to your post dated 22 May 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                My no is [protected] i tried to add 175 rs on 10th may in my airtel money account the money got deducted from my bank account but it was not loaded into airtel money
                11/05/17 se bevkoof banaya ja raha ha
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                  S
                  Senthil Kumar Venkatraman
                  from Chennai, Tamil Nadu
                  May 22, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600107

                  Marketing person got docs and chq for broadband connection. Without giving connection my chq passed for 500. I have been informed that connection will not be given due to some issues. I want compensation for that. If no response i am going to report to trai stating forgery on giving connection and deducting money. Response reqd my today. [protected]@[protected]
                  Jul 18, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 15, 2017
                  Airtel Customer Care's response
                  Dear Mr. Venkatraman,

                  This is with reference to your post dated 22 May 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Hi, my mobile number [protected] is deactivated on 10th may back I have received new sim and my activation pending since then.

                  I am not getting any calls from 10th may and loosing important calls. And I am seriously pissed off with the airtel service. I need someone to take some serious action about this
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                    B
                    from Pune, Maharashtra
                    May 22, 2017
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                    Address: Pune, Maharashtra, 411017
                    Website: www.airtel.in

                    I am Bhargav Chemuturi took Airtel prepaid 4G sim 4days back and submitted all necessary proofs for sim activation but even after verification call is completed, my sim is still in deactivation state.Please respond with valid reason.
                    Mobile number : [protected]
                    imsi no : [protected]
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                      A
                      anilramin
                      from Mumbai, Maharashtra
                      May 22, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400092
                      Website: www.airtel.in

                      I recently ported by number from vodafone to airtel. But immediately on porting the number, calls made from mtnl landlines did not come through. It gives a message saying 'your vodafone number is temporarily disconnected.'
                      Why would i get this message as the number has been ported to airtel for all purposes now.
                      The customer care has been no help.
                      Jul 11, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 22, 2017
                      Airtel Customer Care's response
                      Dear Anil,

                      This is with reference to your post, dated 22 May 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jun 10, 2017
                      Airtel Customer Care's response
                      Dear Anil,

                      This is with reference to your post dated 22 May 2017 .

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      I recharged for the wrong DTH number and i request u for a reversal ...
                      My DTH number :[protected]
                      Wrong DTH number:[protected]
                      Recharge amt:300
                      Transaction id:[protected]
                      Dear Airtel n/w team,
                      I am using my Airtel sim from 2007 now my problem is I am not getting 3G signal in our area previously I am getting 3G signal kindly resolve my issue.address: kattakindapalli, kunuthuru p, dharmavaram m, Anantapur Dist, a.p-515672.
                      Thanks in advance.
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                        B
                        baleshwar soren
                        from Delhi, Delhi
                        May 22, 2017
                        Resolved
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                        Resolved

                        Address: 834008
                        Website: [email protected]

                        I have lost my phone no [protected] on 20/05/2017 around 4.30pm in kanke hat bazar while purchasing some vegitable. I tried my best level to find it. But i could not got. I dialed with my other phone and the replied was phone is switch off. So i request you please deactivate my no [protected].
                        Thanking you

                        Your faithfully

                        Baleshwar soren
                        Phone no [protected]
                        Jul 11, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 22, 2017
                        Airtel Customer Care's response
                        Dear Mr. Soren,

                        This is with reference to your post, dated 22 May 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 10, 2017
                        Airtel Customer Care's response
                        Dear Mr. Soren,

                        This is with reference to your post date 22 May 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your concern.
                        However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        International roaming Active
                        I have recharged in wrong plan so I need my money back. please give back my money.
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                          Z
                          Zivaah Decruze
                          from Mumbai, Maharashtra
                          May 22, 2017
                          Report
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                          Address: 411006

                          I dont recieve any signal at yerwada jail road, hence i am unable to make any calls or message. Network is zero. because of which i need to use other sim card of other mobile operator
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                            H
                            harpreet050
                            from Chandigarh, Chandigarh
                            May 21, 2017
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                            Address: Amritsar, Punjab, 143001
                            Website: www.airtel.in

                            Presently active 7 numbers of airtel telecom company in which 2 out of 7 numbers has changed bill plans (Monthly 150 to 175) without information and after complaint regarding this issue getting reply from telecom company as 150 monthly bill plan is not available but as per mentioned 5 numbers presently active 150 monthly billing plan.
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                              J
                              Jaikishan Bishnoi
                              from Bhubaneshwar, Odisha
                              May 21, 2017
                              Resolved
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                              Resolved

                              Address: Jalore, Rajasthan, 343041

                              I have done recharge with Rs 348 on dated 16 May 2017 but company is not giving data as per offer.
                              Jun 28, 2017
                              Complaint marked as Resolved 
                              May 21, 2017
                              Updated by Jaikishan Bishnoi
                              I have done recharge with Rs 348 but the company is not giving data as per offer on my mobile No. [protected].
                              Verified Support
                              May 22, 2017
                              Airtel Customer Care's response
                              Dear Mr. Bishnoi,

                              This is with reference to your post, dated 21 May 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              May 28, 2017
                              Airtel Customer Care's response
                              Dear Mr. Bishnoi,

                              This is with reference to your post dated 21 May 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                S
                                sumitbadaya
                                from Mumbai, Maharashtra
                                May 21, 2017
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan, 302018

                                My name is Sumit Badaya and I am from Jaipur, Rajasthan.
                                My Airtel prepaid number is [protected].

                                Today, on 21st May 2017, I recharged my number with Rs.348/- from paytm. The recharge was successful, amount got deducted from my bank account. After recharge, I got an SMS from Reliance as follows:
                                "Dear customer, this RCV cannot be used in conjunction with your current plan". The 348 plan was not activated on my number.
                                I didn't get any refund to my bank account.

                                Kindly look into the matter and either give me refund of Rs.348/- or activate the offers mentioned for Rs.348/- plan on my number. Please do the needful ASAP!
                                Jun 28, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 22, 2017
                                Airtel Customer Care's response
                                Dear Sumit,

                                This is with reference to your post, dated 21 May 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                May 28, 2017
                                Airtel Customer Care's response
                                Dear Sumit,

                                This is with reference to your post dated 21 May 2017.

                                We tried calling you multiple times to get additional details to enable us to address your
                                concern.

                                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  R
                                  ravi296
                                  from Mumbai, Maharashtra
                                  May 21, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400078

                                  I would like to inform you that, transaction has been done on wrong number [protected], the transaction id for the payment is[protected] for
                                  Amount rs100, the right number is [protected]. I would be much obliged if you look into the matter, process the transaction on the right number and resolve the above mentioned difficulty. If possible can also do the cash back on number [protected] on my airtel.
                                  Jun 28, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 28, 2017
                                  Airtel Customer Care's response
                                  Dear Ravi,

                                  This is with reference to your post dated 21 May 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    L
                                    Lohith Gowdru
                                    from Bengaluru, Karnataka
                                    May 21, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560038

                                    Hello this is lohith writing in this form to inform that this month on 11 I had recharged my number for 275 which usually gives me 4gb data for 28 days but wen I recharged this month I got 4gb data that's 3g or 4g off 28 days but all of sudden today my net was not working when I called Airtel they claim that they have revised their Network recharge for 275 now which gives 4 GB data for morning and 4gb data for night and they also claim I can only use that 4gb left out data in night do they think that I don't have any other better job to do they also told it's a compliment for their customer​s I understand but they should have clearly mentioned in the message after for which I recharged and they are not ready for any compensation so guys I am option out of Airtel and I'll be moving to Vodafone request every one to do the same
                                    Jul 11, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 22, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Gowdru,

                                    This is with reference to your post, dated 21 May 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jun 10, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Gowdru,

                                    This is with reference to your post dated 21 May 2017 .

                                    We tried calling you multiple times to get additional details to enable us to address your concern.
                                    However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Same here, I recharged my airtel mobile for data yesterday for 275 and my airtel app shows 4GB as balance but I cannot use that.
                                    What the crap is this ?
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                                      Y
                                      yadavrahul2007
                                      from Kolkata, West Bengal
                                      May 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700053

                                      Airtel sales executive mr. Banerjee came to my home and did porting of my mobile from vodafone to airtel. He gave me new sim card and told me to insert when vodafone network is gone and televerification msg comes to you. So yesterday night at 2:51a.m. I got msg that your number is ported to airtel and is ready for televerification. So I tried televerification by dialing the number 59059 which was told to me. But not registered on network msg was displayed to me. I just called the sales executive mr. Banerjee on his number[protected] and he told me that sim he gave me would not work and he will have to give me other sim. So I asked him to give the new sim. Now he has not come to give me new sim. And also not recieving my phone calls. I called airtel customer care mr surjit told me that they can do nothing. He told me that your service will start only after sales executive will give me the new sim and I do the televerification. So now I am getting no service and that guy is not picking up my calls. I am doctor and am badly in need of phone calls from hospital and patients. But I am completely made dependant on airtel sales executive mr banerjee by the airtel company. And the person is completely irresponsible.
                                      Jun 28, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 21, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Yadav,

                                      This is with reference to your post, dated 21 May 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      May 28, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Yadav,

                                      This is with reference to your post dated 21 May 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your
                                      concern.

                                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        J
                                        joyati chaudhary
                                        from Roorkee, Uttarakhand
                                        May 21, 2017
                                        Resolved
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                                        Resolved

                                        Dear sir plz help me my airtel money wallet account has been blocked i don't know how but now i want it unblock... I contact 400 but they told me that my name n dob doesn't match... Plz yr plz unblock my account i m facing so much problem my airtel wallet registration no is [protected] n my registered name is joyati... Plz help me or send ur solution on my email id [protected]@ gmail.com. Plz solve it as fast as possible i m vry tense about it thx a lot... Plz help me...
                                        Jun 22, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 21, 2017
                                        Airtel Customer Care's response
                                        Dear Joyati,

                                        This is with reference to your post, dated 21 May 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        May 22, 2017
                                        Airtel Customer Care's response
                                        Dear Joyati,

                                        This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                                        Should you require further information, please feel free to write to us [protected]@airtelbank.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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