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Airtel Complaints & Reviews

2.1
Updated: Sep 19, 2026
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Airtel reviews & complaints page 1313

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H
harpreet050
from Chandigarh, Chandigarh
May 21, 2017
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Address: Amritsar, Punjab, 143001
Website: www.airtel.in

Presently active 7 numbers of airtel telecom company in which 2 out of 7 numbers has changed bill plans (Monthly 150 to 175) without information and after complaint regarding this issue getting reply from telecom company as 150 monthly bill plan is not available but as per mentioned 5 numbers presently active 150 monthly billing plan.
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    J
    Jaikishan Bishnoi
    from Bhubaneshwar, Odisha
    May 21, 2017
    Resolved
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    Resolved

    Address: Jalore, Rajasthan, 343041

    I have done recharge with Rs 348 on dated 16 May 2017 but company is not giving data as per offer.
    Jun 28, 2017
    Complaint marked as Resolved 
    May 21, 2017
    Updated by Jaikishan Bishnoi
    I have done recharge with Rs 348 but the company is not giving data as per offer on my mobile No. [protected].
    Verified Support
    May 22, 2017
    Airtel Customer Care's response
    Dear Mr. Bishnoi,

    This is with reference to your post, dated 21 May 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 28, 2017
    Airtel Customer Care's response
    Dear Mr. Bishnoi,

    This is with reference to your post dated 21 May 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      S
      sumitbadaya
      from Mumbai, Maharashtra
      May 21, 2017
      Resolved
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      Resolved

      Address: Jaipur, Rajasthan, 302018

      My name is Sumit Badaya and I am from Jaipur, Rajasthan.
      My Airtel prepaid number is [protected].

      Today, on 21st May 2017, I recharged my number with Rs.348/- from paytm. The recharge was successful, amount got deducted from my bank account. After recharge, I got an SMS from Reliance as follows:
      "Dear customer, this RCV cannot be used in conjunction with your current plan". The 348 plan was not activated on my number.
      I didn't get any refund to my bank account.

      Kindly look into the matter and either give me refund of Rs.348/- or activate the offers mentioned for Rs.348/- plan on my number. Please do the needful ASAP!
      Jun 28, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 22, 2017
      Airtel Customer Care's response
      Dear Sumit,

      This is with reference to your post, dated 21 May 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      May 28, 2017
      Airtel Customer Care's response
      Dear Sumit,

      This is with reference to your post dated 21 May 2017.

      We tried calling you multiple times to get additional details to enable us to address your
      concern.

      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        R
        ravi296
        from Mumbai, Maharashtra
        May 21, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400078

        I would like to inform you that, transaction has been done on wrong number [protected], the transaction id for the payment is[protected] for
        Amount rs100, the right number is [protected]. I would be much obliged if you look into the matter, process the transaction on the right number and resolve the above mentioned difficulty. If possible can also do the cash back on number [protected] on my airtel.
        Jun 28, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 28, 2017
        Airtel Customer Care's response
        Dear Ravi,

        This is with reference to your post dated 21 May 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          L
          Lohith Gowdru
          from Bengaluru, Karnataka
          May 21, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560038

          Hello this is lohith writing in this form to inform that this month on 11 I had recharged my number for 275 which usually gives me 4gb data for 28 days but wen I recharged this month I got 4gb data that's 3g or 4g off 28 days but all of sudden today my net was not working when I called Airtel they claim that they have revised their Network recharge for 275 now which gives 4 GB data for morning and 4gb data for night and they also claim I can only use that 4gb left out data in night do they think that I don't have any other better job to do they also told it's a compliment for their customer​s I understand but they should have clearly mentioned in the message after for which I recharged and they are not ready for any compensation so guys I am option out of Airtel and I'll be moving to Vodafone request every one to do the same
          Jul 11, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 22, 2017
          Airtel Customer Care's response
          Dear Mr. Gowdru,

          This is with reference to your post, dated 21 May 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jun 10, 2017
          Airtel Customer Care's response
          Dear Mr. Gowdru,

          This is with reference to your post dated 21 May 2017 .

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Same here, I recharged my airtel mobile for data yesterday for 275 and my airtel app shows 4GB as balance but I cannot use that.
          What the crap is this ?
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            Y
            yadavrahul2007
            from Kolkata, West Bengal
            May 21, 2017
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700053

            Airtel sales executive mr. Banerjee came to my home and did porting of my mobile from vodafone to airtel. He gave me new sim card and told me to insert when vodafone network is gone and televerification msg comes to you. So yesterday night at 2:51a.m. I got msg that your number is ported to airtel and is ready for televerification. So I tried televerification by dialing the number 59059 which was told to me. But not registered on network msg was displayed to me. I just called the sales executive mr. Banerjee on his number[protected] and he told me that sim he gave me would not work and he will have to give me other sim. So I asked him to give the new sim. Now he has not come to give me new sim. And also not recieving my phone calls. I called airtel customer care mr surjit told me that they can do nothing. He told me that your service will start only after sales executive will give me the new sim and I do the televerification. So now I am getting no service and that guy is not picking up my calls. I am doctor and am badly in need of phone calls from hospital and patients. But I am completely made dependant on airtel sales executive mr banerjee by the airtel company. And the person is completely irresponsible.
            Jun 28, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 21, 2017
            Airtel Customer Care's response
            Dear Mr. Yadav,

            This is with reference to your post, dated 21 May 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 28, 2017
            Airtel Customer Care's response
            Dear Mr. Yadav,

            This is with reference to your post dated 21 May 2017.

            We tried calling you multiple times to get additional details to enable us to address your
            concern.

            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              J
              joyati chaudhary
              from Roorkee, Uttarakhand
              May 21, 2017
              Resolved
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              Resolved

              Dear sir plz help me my airtel money wallet account has been blocked i don't know how but now i want it unblock... I contact 400 but they told me that my name n dob doesn't match... Plz yr plz unblock my account i m facing so much problem my airtel wallet registration no is [protected] n my registered name is joyati... Plz help me or send ur solution on my email id [protected]@ gmail.com. Plz solve it as fast as possible i m vry tense about it thx a lot... Plz help me...
              Jun 22, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              May 21, 2017
              Airtel Customer Care's response
              Dear Joyati,

              This is with reference to your post, dated 21 May 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              May 22, 2017
              Airtel Customer Care's response
              Dear Joyati,

              This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

              Should you require further information, please feel free to write to us [protected]@airtelbank.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                shahnawaz mewati
                from Lucknow, Uttar Pradesh
                May 21, 2017
                Resolved
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                Resolved

                Address: 110094

                Hi,

                Sir i am shahnawaz ahmad khan resident of kardampuri i have a big problem of network in my area. My area people also have so much problem.in my area there is a less tower of airtel. My request to you that you will take action as soon as. I have a free sapce for installing tower. I don't see my college forms due to bad network

                Shahnawaz ahmad khan
                Kardampuri
                Jul 11, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                May 21, 2017
                Airtel Customer Care's response
                Dear Mr. Khan,

                This is with reference to your post, dated 21 May 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                May 22, 2017
                Updated by shahnawaz mewati
                Sir,

                I shahnawaz ahmad khan S/o Ahmad ali khan R/o kardamapuri i have a complaint that in my area there is so much bad network of 4G and i am suffering from many kinds of problem like when i search they take so much time to open because of slow network . i haven't done my work on time. It is humble request to you that you take action against it as soon as.Because my forms will be released in 1 week and all forms are online.Again humble request to you please install tower in my area as soon as.

                shahnawaz mewati
                kardampuri
                contact no [protected]
                Verified Support
                May 22, 2017
                Airtel Customer Care's response
                Dear Mr. Mewati,

                This is with reference to your post, dated 22 May 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 28, 2017
                Airtel Customer Care's response
                Dear Mr. Khan,

                This is with reference to your post dated 21 May 2017.

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jun 10, 2017
                Airtel Customer Care's response
                Dear Mr. Khan,

                This is with reference to your post dated 21 May 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  Sunantha Lalithkumar
                  from Chennai, Tamil Nadu
                  May 21, 2017
                  Resolved
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                  Resolved

                  Address: 600040

                  I have lost my SIM cards and have applied for a SIM swap. It has been more than 2 weeks but my new SIM cards have not yet been activated. I have been visiting the Airtel outlet at Annanagar blue star chennai almost daily but so far there has not been any use. More over the client are been treated very shabby. The centre is manned by amateurs by unprofessional persons.
                  Jun 28, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 21, 2017
                  Airtel Customer Care's response
                  Dear Sunantha,

                  This is with reference to your post, dated 21 May 2017.

                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                  We look forward to receive the required details.

                  Regards,

                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  May 28, 2017
                  Airtel Customer Care's response
                  Dear Sunantha,

                  This is with reference to your post dated 21 May 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    P
                    PS Varma
                    from Hyderabad, Telangana
                    May 21, 2017
                    Resolved
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                    Resolved

                    I srikanth varma p terminated my postpaid connection for my number [protected] with account no - [protected] i paid a security deposit of 300 rupess representative at airtel office at manjera mall kphb told the amount will be refunded back to u after disconnected of service or porting number to prepaid by calling when i went to manjera mall about security deposit is not deducted the told to call care executive to get refund, hen i call care executive they are saying it's activation of fee what the hell do u think ur doing i should not have paid of the final bill, airtel is scam company ready to loot people, first u call it security deposit and then u tell it's activation fee, i want refund of security deposit fee
                    Jun 28, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 21, 2017
                    Airtel Customer Care's response
                    Dear Mr. Varma,

                    This is with reference to your post, dated 21 May 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    May 28, 2017
                    Airtel Customer Care's response
                    Dear Mr. Varma,

                    This is with reference to your post dated 21 May 2017.

                    We tried calling you multiple times to get additional details to enable us to address your
                    concern.

                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      Ramraj V
                      from Chengam, Tamil Nadu
                      May 21, 2017
                      Resolved
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                      Resolved

                      Address: 560093

                      Request to the Kaggadasapura store for change in plan has not been executed by the store. Initially they told that it would take three days to change plan. When I checked from their customer care number, they told they have not received any request to change plan.

                      The original plan was family plan for one of the mobile numbers and the other two were in a different plan.

                      The request was to add the other two mobile numbers into the family plan of Airtel. The store told that it would take just 72 hours to execute this change. However, more than a week has passed and the plan was not effected in the other two mobiles as requested. When the request was given, the store took it orally and confirmed orally that the request has been uploaded in their system.

                      A week later when I checked with the customer care, they told that no such request has been uploaded by the store at Kaggadasapura.

                      When I tried to contact them, their mobile number was coming out of coverage. I have written to them regarding the same and am yet to get any reply from them.

                      Since I travel a lot, I am unable to visit the store twice for a work that they are supposed to do. It seems as if i need to be behind their backs to ensure that they do their job. They are really unprofessional.

                      I had a previous experience with them wherein they entered an incorrect SIM number in their system due to which my portability got delayed by more than a week. I had to go to the store personally to sort out this mistake from the Airtel store.

                      I feel it a waste of my time to keep visiting their store for trivial issues and to ensure that they do their job properly.

                      I had a much better experience even with BSNL.
                      Jun 29, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 21, 2017
                      Airtel Customer Care's response
                      Dear Ramraj V,

                      This is with reference to your post, dated 21 May 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      May 28, 2017
                      Airtel Customer Care's response
                      Dear Ramraj V,

                      This is with reference to your post dated 21 May 2017.

                      We tried calling you multiple times to get additional details to enable us to address your
                      concern.

                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        Sohrab111
                        from Delhi, Delhi
                        May 21, 2017
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Www.airtel.com

                        Hi,
                        This is to bring in your consideration that one of airtel 121 advisor (Amit) is harassing me from yesterday, first of all he misbehaved with me on call and since then he keeps on suspending my services. Today this is third time i have to call 121 to get my incoming and outgoing activated. When i call 121 nobody seems to have a solution to this problem, they can't assure me that my services will not be stopped again. I have already written to trai but if my number is suspended again, i will be forced to file a criminal case for harassment against airtel.

                        Sohrab shergill
                        Jun 28, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 21, 2017
                        Airtel Customer Care's response
                        Dear Mr. Shergill,

                        This is with reference to your post, dated 21 May 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
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                        Verified Support
                        May 28, 2017
                        Airtel Customer Care's response
                        Dear Mr. Shergill,

                        This is with reference to your post dated 21 May 2017.

                        We tried calling you multiple times to get additional details to enable us to address your
                        concern.

                        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                          R
                          Rathnala Laxman
                          from Hyderabad, Telangana
                          May 21, 2017
                          Report
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                          Replace the old mobile number:[protected] with the new number [protected] as airtel dth registered mobile number
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                            R
                            Ramu Haa
                            from Moga, Punjab
                            May 21, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: Mansa, Punjab, 151505
                            Website: Airtel.in

                            [protected] no internet speed 4g totally disappointed raises complaints many times and company commitment 70 days valdity only 50 days recieved raise a complaint and take strict action call [protected] otherwise refund my balance 399

                            [protected] no internet speed 4g totally disappointed raises complaints many times and company commitment 70 days valdity only 50 days recieved raise a complaint and take strict action call [protected] otherwise refund my balance 399
                            Raises many times complaints but till no resolution provided if my problem no solve i do legal action against your company
                            Jun 28, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 22, 2017
                            Airtel Customer Care's response
                            Dear Ramu,

                            This is with reference to your post, dated 21 May 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            Verified Support
                            May 28, 2017
                            Airtel Customer Care's response
                            Dear Ramu,

                            This is with reference to your post dated 21 May 2017.

                            We tried calling you multiple times to get additional details to enable us to address your
                            concern.

                            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              S
                              shantinath jinagond
                              from Udupi, Karnataka
                              May 21, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: Belgaum, Karnataka, 591131

                              I had got a message about ₹ 399 pack whis had a validity of 56 days then i recharged my number [protected] with the pack on[protected] but now i am getting messages about the expiry of the plan just after 28 days. Detail of recharge - rs.399.0 recharge successful on [protected]; transid 070045, so please validate my number till told 56 days.
                              Hope will do. Thank you.
                              Jun 28, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              May 28, 2017
                              Airtel Customer Care's response
                              Dear Mr. Jinagond,

                              This is with reference to your post dated 21 May 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                M
                                Mithcivil
                                from Mamit, Mizoram
                                May 21, 2017
                                Resolved
                                Report
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                                Resolved

                                Address: Patna, Bihar, 800014

                                I had got a message about ₹ 399 pack whis had a validity of 56 days then I recharged my number [protected] with the pack on[protected] but now I am getting messages about the expiry of the plan just after 28 days. So this is a kind of cheating. Please check about this and give me the validity of 56 days. I am a regular customer of airtel from last more than 5 years.
                                Mithilesh kumar
                                Ph-[protected]
                                Email- mith.[protected]@gmail.com
                                Jun 28, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 21, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 21 May 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                May 28, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 21 May 2017.

                                We tried calling you multiple times to get additional details to enable us to address your
                                concern.

                                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  anshulsingh
                                  from Bengaluru, Karnataka
                                  May 21, 2017
                                  Resolved
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                                  Resolved

                                  Address: Auraiya, Uttar Pradesh, 206244

                                  Mob - [protected]

                                  Dear sir, i have been using airtel connection on my samsung galaxy note 3 (International version 4g/lte - sm n9005) for a long time and had no problem while availing any 4g offers until now but on 21st may 2017 suddenly amount from my main balance start deducing while i was using best offer pack (899 rs free calls+roaming+2gb per day). This pack was activated on 11 may and had no problem till now. I have been using the offers available for 4g sets for last few months and was enjoying these offers but when i called the customer care regarding my issue, the person there replied that my set is not 4g and so i wont be able to get this offer.
                                  I explained to him that my set is not indian galaxy note3 which is 3g but international galaxy note 3 purchased from us and it is 4g/lte and also the fact that i have been using these offers for 4g sets since many months. Why the problem came now?

                                  To my discontent he was not able to provide me any genuine solution and gave me solutions like restart the phone and remove the sim and place it again etc.
                                  Sir i request you to please refund my balance deducted from my main account and also look into the issue so that i can keep enjoying the 4g offer for which i have paid 899 rs

                                  Thanks
                                  Mob - [protected]
                                  Jul 14, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 22, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Singh,

                                  This is with reference to your post, dated 21 May 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jun 10, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Singh,

                                  This is with reference to your post dated 21 May 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    K
                                    Kyns
                                    from Kaliyaganj, West Bengal
                                    May 20, 2017
                                    Report
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                                    Address: 793111

                                    I have seen many notice to upgrade to 4g sim by sending sms to 121 but when I did that according to the notice description it cannot send a message. It written message failed I have tried 100 times and it didn't work and message failed it written when I sending the message.
                                    May 20, 2017
                                    Updated by Kyns
                                    Many time I have called 121 but all the time it speaking in other languages which I cannot understand.
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                                      P
                                      Priyanka Srinivasan
                                      from Hyderabad, Telangana
                                      May 20, 2017
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Kurnool, Andhra Pradesh, 518006

                                      I recently brought new phone and changed my Airtel sim to it. But it is showing error 538please try after sometime.
                                      i cannot see any otp, messages. I cannot make any calls and send messages.
                                      I am not able to make call to customer care 121 for resolving this problem.
                                      My number is [protected].

                                      Help me as soon as possible.fix this problem. I have provided this num to all my colleagues.
                                      Jun 28, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      May 20, 2017
                                      Updated by Priyanka Srinivasan
                                      My Airtel num is [protected]
                                      Verified Support
                                      May 21, 2017
                                      Airtel Customer Care's response
                                      Dear Priyanka,

                                      This is with reference to your post, dated 20 May 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      May 28, 2017
                                      Airtel Customer Care's response
                                      Dear Priyanka,

                                      This is with reference to your post dated 20 May 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your
                                      concern.

                                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        S
                                        sewak ram makhija
                                        from Mumbai, Maharashtra
                                        May 20, 2017
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: 486001
                                        Website: 121@in. airtel.com

                                        I want to change only address in fixedline bill from raniganj to bamba ghat, ghoghar, near old post office.
                                        I have already my fixedline at my new address bamba ghat ghoghar.
                                        So please only change address in fixedline bill.
                                        I want to change only address in fixedline bill from raniganj to bamba ghat, ghoghar, near old post office.
                                        Rewa madhya pradesh
                                        Jun 27, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 21, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 20 May 2017 .

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        May 21, 2017
                                        Updated by sewak ram makhija
                                        I want to only change my address in fixed line bill from makhija traders raniganj to makhija traders
                                        Bamba ghat, ghoghar,
                                        Near old post office
                                        Rewa (M. P.).

                                        I have fixed line already at my new address
                                        Bamba ghat, ghoghar. Near old post office rewa (M. P.).

                                        So please change my fixedline address only in fixedline bill
                                        User name - mr. Sewak ram makhija
                                        Fixed line no.[protected]
                                        May 21, 2017
                                        Updated by sewak ram makhija
                                        I want to change my fixedline address from makhija traders raniganj to
                                        Makhija traders
                                        Bamba ghat, ghoghar,
                                        Near old post office,
                                        Rewa (M. P.).

                                        Ihave already my fixedline at my new addressmakhija traders
                                        Bamba ghat, ghoghar,
                                        Near old post office,
                                        Rewa (M. P.).

                                        So please change address only in my fixedline bill.

                                        User name - mr. Sewak ram makhija
                                        Fixedline no.[protected].
                                        May 21, 2017
                                        Updated by sewak ram makhija
                                        I want to change my fixedline address from makhija traders raniganj to
                                        MAKHIJA TRADERS
                                        BAMBA GHAT, GHOGHAR,
                                        NEAR OLD POST OFFICE,
                                        REWA( M.P.).

                                        Ihave already my fixedline at my new addressMAKHIJA TRADERS
                                        BAMBA GHAT, GHOGHAR,
                                        NEAR OLD POST OFFICE,
                                        REWA( M.P.).

                                        so please change address only in my fixedline bill.

                                        USER NAME- MR. SEWAK RAM MAKHIJA
                                        FIXEDLINE NO.[protected].
                                        Verified Support
                                        May 22, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Makhija,

                                        This is with reference to your post, dated 21 May 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        May 22, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Makhija,

                                        This is with reference to your post, dated 21 May 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        May 25, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 20 May 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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