Airtel Complaints & Reviews

When I raised a request for broadband connection online at airtel.in I got a call from the area manager. Later I got multiple SMSs from Airtel stating that connection is not possible. Thereafter like spam calls Airtel just kept on calling me again and again from numbers [protected], [protected], [protected] endlessly. Every time a new person would call and tell me that they regret that connection at my address is not possible.

Airtel just don’t waste your time replying to this concern, just go ahead and improve your services. End of the story.

Dear team,

Need your attention to look into this query asap as monetary being involvled...

Would like to verify with you, when was the airtel-prepaid intn'l roaming rental (Inr 99) deduction, came into effect?

Any official announcements made to customers?

Further, is the deduction on 1st day of calendar month or any specific date?

Your response is much appreciated.

Dear Sir I want call detail of my Number [protected] from 15 jan 2017 to 15 April 2017. Plz.send details to my email id [protected]@gmail.com

Dear sir/mam
I am writing to express my dissatisfaction with the internet connection provided by your airtel company in my area keshav nagar sitapur road lucknow. Airtel brochure they had mentioned that his company uses technology that guarantees uninterrupted wifi connection. However this does not seem to be true.
I am facing poor connectivity problem for a when we take his connection. Some times we can't connect to the wifi. At other time the connection is ridiculously slow. Many times we complaint our area manager mr. Anwar siddiqui. But he don't give any response. Six months free charge. But he send bill and call again and again. My router sim no. Is [protected] airtel 4g
Wifi connection is name of mr. Nitesh kumar

Dear sir,
I made payment of rs. 310.50/- through debit card for my monthly postpaid airtel bill with mobile number [protected] on 20/05/2017. The amount was deducted from my account but payment was not successful. My transaction reference is pur/bharti airtel ltd/new dwlhi/bharti airtel ltd/seq no[protected]. Therefore, it is requested to refund me the amount of rs. 310.50/- immediately.

Thanking you,

(Sidharth sridhar)

I did purchase hotspot device with 15gb data from "image cellular" your "airtel relationship centre" at wardha on 10.09.2016. It was a post paid connection. I was told that the plan was "arp plan" and was valid for 3 months. The amount paid was rs4500/- plus taxesrs.778.50 (Vide txn no. Stubp[protected]/airtel. Before completion of 3 months i. E on 13.12.2016 i called your toll centre at "[protected]" and requested them to discontinue post-paid services and also told them that i would like to go for prepaid services for which they agreed and told me that in the system they have cancelled post-paid services and started pre paid services. Having cancelled post paid services i got a call also from your toll centre on 15.12.2016.

From 01.03.2017 every day people from your company would call me and tell me to pay services charges rs.4500/-. Every time i told them that whatever amount was to be paid i paid at the time of purchase of device itself but never would they listen and on the contrary they started shouting at me and threatening to drag me to court. They have been torturing me by making phone calls from different numbers during day time when i am busy with my office work. They would not leave me. Some niraj choudhary, called himself a lawyer from delhi threatened me many times that i would be dragged to court in spite of my telling that there is no amount due from my side. There is no decency in his tone and he has been very rude with me.
Several times i went to the relationship centre and verified that in the system it is clearly mentioned that post paid services were cancelled implying that the call centres and your lawyers have not got proper feedback and for that you are penalising me by calling me time and again when i am busy with my office work and pestering for payment which i do not owe to you.

[protected]@gmail.com

Dear Sir/Madam,
please send me the outgoing and incoming call details of[protected] to[protected] month of my prepaid Mobile number [protected]/[protected] and also the SMS details of outgoing and Incoming. Your quick response will be highly appreciated. please send me the details on my email id mention above.

Please activate my airtel prepaid sim bearing no. [protected]. Currently I am in saudi Arabia & need to activate my India Airtel sim urgently. Please help me in this regard.

Am saravanan [protected]. I have recharged for 399 on 11 may . I recd 1.25gb data instead of 28 GB( 1 GB / day).
When i contacted [protected]@airtel.com they said u r having 28 GB data. But on 19.5.17, my main balance deducted. When i contacted customer care they said u didn't have that offer . one lady contacted me from airtel & telling tat u have 349 & 399 offer kindly use it. But airtel says we didn't call u. And we are using [protected]@airtel.com mail id. But past 8 yrs i communicate airtel thru this mail I'd only. Airtel cheating very well. Senior executive of airtel said this, even our call u kindly verify with *121#. Then y the... They contacted me. Ithukku pichai edukkalam...
I have those mail conversations. Have to know that whether having mail communication or ...

Dear sir

As i'm chiranjeevi b customer of airtel with the number [protected], i i have been in the airtel postpaid network due to some reason i wanted to migrated to prepaid on airtel, so i walked to my nears store in jayanagar 4th block, bangalore, karnataka and given to doc and paid money for the sim card and cleared the entire billed and unbilled amount from the postpaid, and by evening my network get disconnected from postpaid but it bid not got converted to prepaid.

Now there is no net work in postpaid sim or in prepaid sim card

Who ever calls its given as number does not exist

Dear sir

Im port my no. [protected] from bsnl to airtel & same day im recharged with amount rs. 349 but unfortunately im getting only 1gb of 4g data.

Due to this im contacted with customer care but they says that the offer of 1gb per day not applicable for this no. [protected].

The offer is existed so why im not getting this offer on my no. After recharged the same Amount.

Please look into query and give me the benefit of 1gb per day data.

Regards

Riyaz shaikh
Ph. [protected]

Hi,

I'm writing this email as your on the call representatives have not been able to resolve my issues/queries regarding my family plan.
Also, because my phone is currently barred to make outgoing calls.
And, this would be a “kind” of written complaint & hopefully would have some kind of record as the verbal calls are either mismanaged OR never given heed to at “Airtel”.

Issue :
We have a family plan of three phone#s. I.e. “XXXXX XXX25”, “XXXXX XXX10” & “XXXXX XXX10”.
But of late we are getting separate bill for “XXXXX XXX025 + XXXXX XXX10” and separate bill for “XXXXX XXX10”.
This should never have happened DESPITE of verbal confirmations.
I however do know why this MIGHT have happened for which you need understand history as below….

CALL# 1
I called Airtel…approx 3months back asking them to remove me from Family plan.
The reason for my request was that my friends who had stand-alone phone#s were getting better deals from Airtel.
And, I was told that I can’t avail this since I had family plan.
The process to de-link my phone# was so complicated that I told the person on phone line NOT to change the plan & keep it as it is.

CALL# 2
The next month I paid the phone bill as usual BUT phone# XXXXX XXX10 was disconnected.
Upon enquiring I was told that this number has been removed from family plan.
I told them that this is not the case & I had changed my request.
And told them to join the number again to “my family plan”.
I was told that I should first pay that months bill which I remember some 500 odd rupees & for future it will part of the plan again.

Subsequent to above the next month I feel was clubbed together & as paid only 1 time for all 3 numbers.
This month however again there are separate bills for "XXXXX XXX025 + XXXXX XXX10” and separate bill for “XXXXX XXX10” !!!

I REQUEST YOU TO PLEASE LOOK INTO ABOVE & TELL ME WHAT HAS HAPPENED.
WHY ARE ALL MY REQUESTS NOT GIVE HEED TO ??
YOU SHOULD HAVE MY TELE CONVERSATIONS IN YOUR SYSTEM.
I NEED A SOLUTION AS I'm NOT GOING TP PAY SEPARATE BILLS DESPITE OF MY MANY DISCUSSIONS.

AWAITING FOR AN EARLY RESOLUTION TO ABOVE AS I’M PUTTING THE PAYMENT ON HOLD FOR THIS.

Best regards
Rakesh

Dear m/s airtel i hase dual sim of airtel i have noticed that my mobile no [protected] is not functioning. This i came to know when i wanted to recharge with rs 250. Pl revive my mobile immediately. Thank you. You can contact me on [protected]. Lack of service is causing be lot of business loss. Kindly revive service to my mobile no.[protected] at the earliest

Sir, it will be highly beneficial i[censored] could kindly look onto my number [protected]. its deactivated and new 4g is not activated. i have been having a royal trust on airtel. but one blink and all goes upside down. its been my authenticated number kindly look on to it. i believe.
my number [protected]

Company claiming that they have a open network with best internet connection, for me it proved out to be a myth.I am using airtel from veyy long time but past couple of days i am experiencing worst connectivity, call drop and poor internet connection.
There is no medium to talk with the executive which makes the thing more suspicious as if airtel only want to earn money from the customer indifferent to the complaint and the problem, what customer is facing while using airte

Phone number: [protected]
This has happened the second time in this year that my account balance has been deducted to a large number that I can't stay silent now. Earlier this year in march, some "Games Hub" service got activated and charged ₹25 without my knowledge and this time around ₹270 has been deducted since May for some "Top Doctor" Service. This kind of fraud had been happening with Airtel years ago that you used to deduct your customers money like this. And I had switched to other networks after that. Now that it's happening again, I won't give a second thought porting this number or getting a new number too.
You're just losing the trust of your customers by doing such unethical trade practices. Very disappointed with Airtel!

In November I purchase a postpaid plan of 549 in number of [protected] and in January my phone was stolen by some were and i complaint to the police i have a copy of this but today I have call on my alternative number from Meerut cell and he says that I have a court samman from advocate Mr bist from dehradun, the payment due for my no.is just Rs 1654 then I say to advocate that I have no information about it then he say I have to take legal action about for you
I think this is bed news for Airtel company for further business in I am the college ex political person... .but actually I use 3 more no. Of your airtel company is want to settlement of it or I have to take 3new connection for other company...
Pls do something otherwise you have to lost your valuable customer like me
Thankyou
Vijay Prakash
Dehradun
[protected]
[protected]

Since from 4 months there is no proper network for my number. Always my calls get disconnect while on call. Even internet is always slow. I am paying for 4g services but I am receiving 2g speed. While some one calls me the calls are get disconnect in the middle of the talk. People are yelling me thinking that ended the call, but they don't know it is my airtel network problem.
Complained regarding this in twitter. Airtel customer care will call me and give the service request number but no one resolved my issue. Day by day it is getting worse. Now the calls are getting always disconnect.
It is not my mobile problem also. Because it is iphone and in good condition working good for other company networks. My whole family members are using airtel now it became a nightmare network for my family. Why don't you solve the problem i[censored] can't solve the problem send me a mail so I will port to other network.

my mob num: [protected]

Airtel is now becoming fraud company,
they are activating various VAS service regularly and deducted money
without any consent.I want my money back
I am airtel fan since 7 years but now it is the worst
I repeat worst company.

I have re-issued my airtel sim card day before yesterday, but the messages are not coming, as well as the *121# is also not working. Hence, I'm not able to check balance as well as the messages. So i even not able to see the otp password when I've to verify for urgent work

My no. is [protected]

It's really urgent, I have to pay bills and use the OTP, and for the various other account confirmation, I need the SMS services to work.

Though my calling services are working and I've sufficient balance on my account too.
But sms services are may be disabled.
Please check

Please respond ASAP