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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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K
Krishna009
from Bengaluru, Karnataka
Apr 28, 2017
Resolved
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Resolved

Address: 560100
Website: Airtel

I have taken airtel postpaid corporate sim on 17th april 2017, till now it is not activated, but after two days i have been trying to reach them on below numbers, they are not at all answering my call, i called them more than 20 times, they don't have minimum sense to call back/answering the call, take an action on them
Akshaya - [protected]
Jeethu - [protected]
May 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
Airtel Customer Care's response
Dear Krishna,

This is with reference to your post, dated 28 April 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    subodhsawant1
    from Mumbai, Maharashtra
    Apr 28, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400068

    Dear Sir,
    My mobile number - [protected].
    I was an airtel postpaid customers the company cheated on telling me it's a corporate plan with 299/- rentals n 1gb Internet for HDFC Bank customers. Later changed the plan without informing me and I started receiving high bills and sometimes there were smses to numbers which I never made n that also on international numbers. I have no clue who they belong to. So I decided of change from postpaid to prepaid. Visited the null bzr gallery. The moment u tell them abt this they are least interested n ask u to pay more than your actually o/s n u have to beg for a refund. I paid 750/- n the were to refund me but now it shows only 75/- credit they need to pay. This is what I enquired yest on the air customer service 198 with one of their supervisor. The debit u for charges immediately n doe refund give false claims of 45 days which are never followed. I need a refund n compensation for the harassment. I had 2 nos to port n they only did 1 on that day and made m run to the borivali main gallery saying there are no charges for the Sim there but who u reached there they said systems r down after hearing not request for post to prepaid. Only after raising my voice one of the lady accepted the form still cribbing on my documents that it could get rejected coz I signed with a black pen. I said I will sign with blue she didn't allow. This is what is going on. I am frustrated with the airtel mobile. Pls help me. My airtel mobile no is - [protected]
    Rgds
    SUBODH SAWANT
    Jun 12, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 28, 2017
    Airtel Customer Care's response
    Dear Subodh,

    This is with reference to your post, dated 28 April 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 02, 2017
    Airtel Customer Care's response
    Dear Subodh,

    This is with reference to your post dated 28 April 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 12, 2017
    Airtel Customer Care's response
    Dear Subodh,

    This is with reference to your post dated 28 April 2017.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [protected]@in.airtel.com

    Regards,

    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      C
      Chanakya Patil
      from Renigunta, Andhra Pradesh
      Apr 28, 2017
      Resolved
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      Resolved

      Address: Rangareddy, Andhra Pradesh, 500072

      I am unable to receive any SMS on my prepaid mobile number [protected].
      My last message was received on 21st April 2017. This is causing lot of problem as otps are sent on my number. Moreover my sim stopped working all of sudden last month and I had to get a new SIM.
      Even the 4G offered is every bad as the network keeps going off every now and then.
      Pls resolve my SMS issue.
      Jun 3, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 28, 2017
      Airtel Customer Care's response
      Dear Mr. Patil,

      This is with reference to your post, dated 28 April 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Apr 29, 2017
      Airtel Customer Care's response
      Dear Mr. Patil,

      This is with reference to your post dated 28 April 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Sameer4154
        from Okha, Gujarat
        Apr 28, 2017
        Resolved
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        Resolved

        Address: Porbandar, Gujarat, 360575

        Sir my mail us below and airtel reply me.. Network is good.. We update our site but sir it's take 1year?
        Mail is...

        My complaint was pending from april 2016 and i complain so many time see my history... Airtel told me we buildup new site within 3 to 4 month... But still it's not solved.. More than 1 year, and last time i talked with someone who give me discount for 6 month but it's only 3 month... All matters is just for 150 rs discounts... My demand was give me rent 99rs and other discount which is continue... But airtel not give me and also they are not provide network... Is that fair? I am 7 to 8 years old customer and when i purchased cut corporate plan at that time they told me cug is free for 3 of your postpaid. But i know after 6 year they charge me 50rs in each cug... I pay for 7 years? Who will refund that? How to lire with me... After increase my rent 68 to 99.. They inform me... But after increased 199.. Without inform me... And they told we i form you... If i know that time than i leave airtel on the spot... How can waste my time now...
        Your 2 to 3 person told me you can leave airtel... We don't need... You can also ask porbandar airtel shop also... They know...
        My demand is only give me 99rs plan... I don't 3g 4g cug... Only 2g and 500 min and 100 sms... Nothing else..
        Or so many people from airtel give me warning and using nonsense word to pay bill or we cut your service..
        I am given in written i don't pay still me network problem of 1year pending complain and charge...
        Cut my service.. So many copititor in market...
        And i am loyal.. It's my mistake...8 year loyalitty result is here...
        And airtel tel me..99rs plan not working.. So many people use 99rs plan still... I will go with rti... And don't take me lebaral...
        Just see my history..
        I will pay 1000rs.. And still i pay 1500 rs and leave airtel if you don't need.. Or you can close my 3 postpaid and i have 5 prepaid also..
        Just see profit or loss... If 2500rs than give me mail... Or i will not paid because i pay cug charge 150*84 month... And network problem of last 1year pending complain... Ya your network team also servey and install repitor but 1 year it's not install...
        Replay also who is upper authority on applate..
        Your on of the applate say... I am last.. Than what we have to do? Why we can't not complaint you ceo gm agm... Give me there i'd or number and if you can't do than give me in written.. I want to present in court media lokpal trai consumer court...
        And always say also give in written don't call me between 10am to 5.30pm... I am govt servant.. So please call after 5.30..in holiday you can call any time

        Hope for best relationship
        Samar
        [protected]
        +4 photos
        Aug 3, 2017
        Complaint marked as Resolved 
        Sir please read my message carefully to airtel Sir... I don't want to talk long... But I am very tired to service and it's executives... Just tell short my complaint pending from last 15month... I am using 3 postpaid from 2010..but airtel don't want it's loyal customer.. Enough is that They send it's GUNDE at my home for billing recovery and misbehave with my family... But they don't try how customers not paid bill... He paid from last 8 year.. How they not... Today miss pragna is also give nonsense and unused Information to me I have all proof for court... More than 90 mail, screenshot, message Now that day call drop is continue Problem is on my both place home and office... Repitor is suggest by their network person.. April 2016 but still not install They say we have to take permission.. Which, where, whose, whom, give me all letter send by you for permission Give all paper work to me from April 2016 When I purchased postpaid I purchased CUG and asked it's free in group of your three postpaid But I know in April 2016, i was paid 50rs in each postpaid for CUG... HOW they can charge to me? 150 for one month Than 6year charge is 10800.. And because of your Otp I have loss in my net banking discount coupons and in my business.. Who pay my loss.. and IT'S ALL BECAUSE OF YOUR COVERAGE PROBLEM... THAN HOW I PAY Bill? I was ready paid 2000rs but your executive say when your billing cycle over that time I call you... 3, month over but no one call.. At that time bill was 2500.. Its all OK... but HOW YOU SEND GUNDE AT HOME AND WHO GIVE RIGHT TO MISBEHAVE WITH HUMAN...? THEY ALSO HUFFY MY FAMILY. IF IT'S HAPPEN WITH YOU THAN YOU KNOW... IF IS HAPPEN ANY NONSENSE WHO WILL TAKE RESPONSIBILITY? I CLEARLY SAY... AND SAID I am ready to pay 2000..and convert in prepaid... Ya today airtel accept that they charge me CUG charges and they refund 2000..if its.. Than its 10800 SO WHAT ABOUT IT.??? .and it's MUST BE REFUNDED to me... So now you have to give me proper solutions.. I have ready all proof... Anytime I am ready for lokpal, court, media and consumer court.. I am reputed person that's way I am not register FIR for its GUNDE... I WILL also complaint TO MODIFY SIR AND PRO OFFICE.. So Kindly REQUEST AIRTEL SEE MY ALL MAIL THAN CALL ME ONLY AFTER 5.30PM AND PRESENT DON'T WASTE MY TIME IF YOU DON'T HAVE SOLUTIONS I DON'T WANT TO LISTEN SORRY, UNDERSTAND, APOLOGIES IF AND IF SOLUTION OF 2000RS THAN CALL ME.. I DON'T HAVE TIME I AM GOVT PERSON.. YOU HAVE TEAM SO... I AM TIRED AND FRUSTRATED TO GIVE SAME INFORMATION TO YOU.. SO I REQUEST PLS... PLS.. CALL ME IF YOU HAVE SOLUTION KINDLY HEARTILY REQUEST... MONEY IS NOT IMPORTANT.. VALUE ANF HUMANITY.. FAMILY IS... MORE THAN MONEY... SO DON'T SEND GUNDE.. AT ANY PERSON HOME SAMIR 9662010944
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 28, 2017
        Airtel Customer Care's response
        Dear Samar,

        This is with reference to your post, dated 28 April 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        We are from doon group of college suderpur saharanpur. airtel company we request you to build a tower as we are having too much problem in network. sir we have to make assignments from internet bt here is huge problem of networks. please please help up as soon as possible
        Airtel Customer Care's response, Apr 28, 2017
        Verified Support
        Dear Customer,

        This is with reference to your post dated 28 April 2017 .
        We are glad to know that you are interested in providing your land for installation of tower.

        Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        From the last few days I am not able to connect with Airtel 4G it only connects to a 3g or 2g. There a full availability of the network in my area as i was using it before but it automatically disconnected and not able to connect. I have a jio 4g sim running parallel to this so no problem of slot being damaged.
        Airtel Customer Care's response, Apr 28, 2017
        Verified Support
        Dear Customer,

        This is with reference to your post, dated 28 April 2017 .

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Customer Care executive told Rs.345 recharge for unlimited calls and daily 1gb internet for my airtel number [protected] . I am recharged 345 plan but I get unlimited calls and only 50mb net. Why are they give wrong information I want refund .
        Airtel Customer Care's response, Apr 30, 2017
        Verified Support
        Dear Customer,

        This is with reference to your post dated 28 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [email protected]

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          stars27
          from New Delhi, Delhi
          Apr 27, 2017
          Resolved
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          Resolved

          Address: 110059
          Website: www.airtel.com

          Dear Sir/Ma'am,

          I am really disappointed with pathetic service of Airtel. It's regarding the wrong commitment by the provider against my monthly rental which they were offered 499 with 100 will be discounted for next 6 month.. in 1st month they give me benefit but now they have added the 499 in my current bill and due to this I have received wrong bill from.their side and same thing his customer care executive excepted but he said I will be getting new bill for Rs. 532 within 3 days. After 3 days when I have not received the same and when I again called their customer care but they are simply denying the same and don't even ready to listen the call recording of their executive.

          Name :- Rajesh Ranjan
          Mobile No:- [protected]
          Jun 2, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 28, 2017
          Airtel Customer Care's response
          Dear Customer ( stars27),

          This is with reference to your post, dated 27 April 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          May 02, 2017
          Airtel Customer Care's response
          Dear Rajesh,

          This is with reference to your post dated 27 April 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          get a bill clarification..new bills are not generated untill next month but they can adjust the wrong charges.
          Airtel Customer Care's response, Apr 28, 2017
          Verified Support
          Dear Customer(Supps),

          This is with reference to your post, dated 28 April 2017 .

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            A
            Ankit Aryan Arora
            from Burla, Odisha
            Apr 27, 2017
            Resolved
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            Resolved

            Address: Gurgaon, Haryana, 122017
            Website: airtel.in

            Airtel systen wrongly activated VAS service on my number. When I raised a complaint regarding this they refused to take this and said you have to pay the amount for this. This is really annoying and discomfort of services which we are getting from Airtel Custome Care service Representative.

            I dont want to pay the charge which they are applied on my number.

            How can I raise a complaint as Airtel Representative denied to log a complaint on this. Completely Unsatisfied with the Airtel Response.

            Bad Experience with Airtel.
            Jun 3, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 28, 2017
            Airtel Customer Care's response
            Dear Ankit,

            This is with reference to your post, dated 27 April 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 02, 2017
            Airtel Customer Care's response
            Dear Ankit,

            This is with reference to your post dated 27 April 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            May 19, 2017
            Updated by Ankit Aryan Arora
            I have not received in solution as the smae included in my bill after complaint also. I am not going to pay for that service which I have not activated. I will remaining amount.
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              rishiss21
              from Bengaluru, Karnataka
              Apr 27, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560029

              Airtel was cheating everyone in india before jio lunched and now also airtel is cheating by not keeping their promises.

              On 15-april-2017, airtel has lunched 399 plan which has validity of 70 days. Today i recharged my airtel for 399 and the validity i got is only 28days??

              How can they change the plan without any prior notice to the consumers??

              But in the airtel home page still it is showing 56 days for 399 plan which i have not got this also??

              What should i do, i have recharged for 399 plan thinking i don't have to spend any money for next 70 days, how can airtel do like this to their consumer??

              Please do take an action because the promos which airtel made and breaking their promises without any notice?

              If 10% of people in india has recharged for 399 and airtel doing such a fraud things, they have have earned a huge money, and then it will be converted as black money because airtel will show that they give such options facilities to the people but it is not.

              I think they have earned hundreds of corer with this fraud cases and by their advertisement many people has ported to airtel network.

              See how they are cheating people and making people to come behind airtel network..

              How can this be justified??

              Thank you.

              Regards,
              Satya
              +3 photos
              Apr 27, 2017
              Complaint marked as Resolved 
              1.Company should not change their plans without any prior notice to the consumer and when company introduces new plan atl st it has to stay for some month but this 399 plan is reomeved within 10days. I want my money back, therefore I request you to kindly to provide me Rs.399 to my Airtel wallet account. 2. Company should not bring consumers by advertising it well and not keeping their promises as many people would have ported to Airtel just because of 399 plan and now there is no 399 plan which means Airtel has tried many people to bring to those network.
              Airtel customer support has been notified about the posted complaint.
              Apr 28, 2017
              Updated by rishiss21
              This issue is not yet being resolved, please do help me
              Verified Support
              Apr 29, 2017
              Airtel Customer Care's response
              Dear Rishi,

              This is with reference to your post, dated 27 April 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Apr 30, 2017
              Updated by rishiss21
              This problem is still not resolved, request you to please do address my queries at the earliest.

              Verified Support
              Apr 30, 2017
              Airtel Customer Care's response
              Dear Rishi,

              This is with reference to your post dated 27 April 2017.

              We tried calling you multiple times to get additional details to enable us to address your
              concern.

              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Apr 30, 2017
              Updated by rishiss21
              Hello,

              I am sure that my mobile is always reachable, if you don't believe than I have got so many calls today, I wounded how could you not able to connect to my number.

              You can call me to the same number which I have mentioned.
              [protected]

              The below attached are all today's call list.

              Regards,
              Satya

              May 02, 2017
              Updated by rishiss21
              Hi,

              Please call me today or tomorrow at 4:00pm, if your are yet not able to reach me, can you please give me your contact number with your availability, so that I can call you.

              Regards,
              Satya
              Verified Support
              May 07, 2017
              Airtel Customer Care's response
              Dear Rishi,

              This is with reference to your post dated 27 April 2017.

              We were waiting to receive your contact details to enable us to address your concern.

              Since we have not heard back from you, we trust your issue has been resolved.

              If you require further information / assistance, please write to us at [protected]@in.airtel.com

              Regards,

              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              May 08, 2017
              Updated by rishiss21
              Hello Mr. Rajesh,

              You can see my comments, I have sent you nearly 3 message and I have provided you my availability which you hav asked me and I waited for your call and there is no call from your side.
              You have wasted my time too.

              My issue is not yet being resolved, on what basis you are saying my issue is resolved

              I request you to kindly address my queries.

              Regards,
              Satya

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                M
                mkjain81
                from Pune, Maharashtra
                Apr 27, 2017
                Resolved
                Report
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                Resolved

                Address: Pune, Maharashtra, 411033

                On sat, nov 19, 2016 at 4:18 pm, airtel helpdesk
                Wrote:

                We received this mail above mail id afther that we made payment rs.2821
                Ref no fcma[protected] dtd. 21.11.16 against id [protected] mobile no.[protected] after that we received theatning call. This kind of your servies we want to go port my two no in vodphone [protected], [protected] please resolved this mater atherwise we port these no. Also.

                1004 sr no 33, ganga ashiyana, pune, near aditya birla hospital, pune, 411033, maharashtra, india

                Reference: account id [protected] mobile no [protected]

                This is with reference to the discussion you have had with our collection representative in connection with settlement of your above mentioned account.

                For settlement of your said account, kindly make payment of an amount of rs. 2819 (Hereinafter “settlement rs. 940) please note that settlement amount has been arrived at after adjusting all relevant charges and the security deposit, if any, paid by you to the company.

                Upon realization of payment of settlement amount through demand draft /pay order/ cash/ credit card, the outstanding amount in your account shall stand nil. It shall be deemed to be a full & final settlement of your account and thereafter this communication may be treated as “no due certificate”.

                This settlement offer is valid for a period of 2 days starting from 19th nov 2016 to 21th nov 2016 and you are requested to ensure payment during this period. After the expiry of the said period, this offer shall be treated as null and void and the company reserves it’s right to take such actions, as it may deem fit, to recover the outstanding amount.

                This is without prejudice to any of our rights whatsoever.

                Thanking you
                Jun 3, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Apr 27, 2017
                Updated by mkjain81
                we received this mail above mail id afther that we made payment Rs.2821
                ref no FCMA[protected] DTD . 21.11.16 AGAINST ID [protected] MOBILE NO.[protected] AFTER THAT WE RECEIVED THEATNING CALL. THIS KIND OF YOUR SERVIES WE WANT TO GO PORT MY TWO NO IN VODPHONE [protected], [protected] PLEASE RESOLVED THIS MATER ATHERWISE WE PORT THESE NO. ALSO
                Verified Support
                Apr 29, 2017
                Airtel Customer Care's response
                Dear Mr. Jain,

                This is with reference to your post, dated 27 April 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 02, 2017
                Airtel Customer Care's response
                Dear Mr. Jain,

                This is with reference to your post dated 11 April 2017.

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  D
                  Dinesh Kumar Shangwan
                  from Delhi, Delhi
                  Apr 27, 2017
                  Report
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                  Address: New Delhi, Delhi, 110092

                  Please verify my number I have ported my reliance number into airtel and before verification of the Sim I am in Delhi roaming and I am anable to call 59059 for verification please sir help me just start my number.
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                    S
                    Sarfraz Shaik
                    from Hyderabad, Telangana
                    Apr 27, 2017
                    Resolved
                    Report
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                    Resolved

                    Address: 500073
                    Website: Airtel

                    From
                    Safiya begum
                    Telangana hyderabad 500073

                    To
                    Shri p. D. Sarma
                    Appellate authority,
                    Bharti airtel ltd.
                    Circle office, 224,
                    Okhla industrial area, phase iii
                    New delhi -110 020
                    Fax no.[protected]

                    Sub:- disconnection of my broad band internet connection – reg.
                    Sir,
                    I had requested through your customer care telephone in the jan 2017to disconnect my broad band internet connection provided by you due to i do not require the connection. I was told from your office that the connection will be disconnected within 2-3 days in april, 2017my account no. Is [protected] and telephone no. +[protected],
                    That after i reminded you many times through mail
                    It seems that you have not disconnected the internet connection and send a bill dated of every moth of 27
                    Even though we're not using the connection,
                    Since i have not used the internet since middle jan 2017 and requested you to disconnect and your office has informed me that disconnection will be done within 2-3 days in the second week of 2017 it may not be possible for me to make any payment. You are once again requested not to send any more bills and harass me.
                    Yours faithfully,
                    Safiya begum
                    Jun 6, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 28, 2017
                    Airtel Customer Care's response
                    Dear Safiya,

                    This is with reference to your post, dated 27 April 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    May 06, 2017
                    Airtel Customer Care's response
                    Dear Safiya,

                    This is with reference to your post dated 27 April 2017 .

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    This Airtel are very very bad now a days because they have lost huge money and now to recover that they want to earn from somehow.
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                      A
                      abirami venkatesan
                      from Chennai, Tamil Nadu
                      Apr 27, 2017
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                      Address: 600044

                      Dear sir/Madam,

                      Please block the mobile number [protected] the prepaid connection was taken in my name Chitra Venkatesan.I have lost the handset. And also i need a duplicate sim of the same number.
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                        K
                        Karthick Smith
                        from Darbhanga, Bihar
                        Apr 27, 2017
                        Report
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                        Address: Chennai, Tamil Nadu, 6000094
                        Website: Airtel

                        My sister using jio and i am using airtel 4g. But my sister got full signal in 4g but in airtel 2g itself not working in my home inside. Airtel is not fast net work. First it was to work. Jio is better than airtel. I am in kodambakkam center of chennai but airtel signal is low. M y num [protected] i using redmi note 4
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                          B
                          Birendar Bishwakarma
                          from Patna, Bihar
                          Apr 27, 2017
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                          Address: 713363

                          Sir maine 399 ka recharge karwaya tha 2 din net chalne ke bad pichle do dino se net nahi chal raha hai. Main 198 costmer care me 10 bar call kiya par problem solve na kar ke mera call disconect kar diya gaya. Aur problem solve nahi kiya gaya
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                            I
                            Irfana akbar
                            Apr 27, 2017
                            Resolved
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                            Resolved

                            Address: 612001

                            Hi!

                            I have been using airtel since 10yrs.i often fly abroad.since i have not made any calls or sent sms while in international roaming i havent been deducted any monthly rental and also i am not aware of it.
                            Today i sent an sms and have been deducted rs 99 and the monthly rental pack for IR has been activated. In future i am not going to send any sms or make calls in IR and i want my monthly rental pack to be deactivated.
                            Kindly help me in this matter.
                            Jun 3, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 28, 2017
                            Airtel Customer Care's response
                            Dear Irfana,

                            This is with reference to your post, dated 27 April 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            May 02, 2017
                            Airtel Customer Care's response
                            Dear Irfana,

                            This is with reference to your post dated 27 April 2017.

                            We tried calling you multiple times to get additional details to enable us to address your
                            concern.

                            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              P
                              Pihu.1234
                              from Jaipur, Rajasthan
                              Apr 27, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: Mohali, Punjab, 160047
                              Website: www.airtel.in

                              I recharged of 349 from a recharge store for 1 month of data and free calling, a week ago. Now the airtel app is showing no data balance and no calls are connected. Such a mistake at your end is really failing your growth. You say you are an open network. But if we even cannot to a costumer care executive. It is really not the same open network where you even cannot speak to a office representative.
                              May 31, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 28, 2017
                              Airtel Customer Care's response
                              Dear Customer (Pihu.1234),

                              This is with reference to your post, dated 27 April 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Apr 29, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 27 April 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                R
                                Rameshwar Karal
                                from Patna, Bihar
                                Apr 27, 2017
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                                Address: Jaipur, Rajasthan, 302021

                                Dear, I am now finding it difficult to answer your staff that I want my telephone number[protected] and broadband connection to be disconnected. I have gone to your Airtel Store at Amarpali Circle, Vaishali Nagar, jaipur on 21st April with written request and Airtel instrument to Terminate my Landline and broadband connection. But your staff didn't take my written request nor they took the instrument. I would like to make it very clear that I am not going to pay for any charges after 21st April.
                                Now it is up to you to terminate my connection or keep lingering with it. I have enough proof of what I have to say to Court that even after trying my best the Airtel company refused to take any action for termination of Landline Telephone number[protected] and broadband connection.
                                Thanks
                                Rameshwar Lal Suthar
                                Airtel customer support has been notified about the posted complaint.
                                Apr 27, 2017
                                Updated by Rameshwar Karal
                                No action has been taken by Airtel for disconnection of my Land Line telephone number[protected] and broadband connection
                                Sir,
                                I have lost my airtel sim so I got replacement airtel sim yesterday but it is still not activated.
                                My number is [protected]
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                                  A
                                  arbin
                                  from Bhubaneshwar, Odisha
                                  Apr 27, 2017
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: Khordha, Odisha, 751024
                                  Website: airtel online prepaid recharge

                                  Sir,
                                  I have done a Airtel wrong recharge on[protected] from airtel prepaid online recharge
                                  wrong no.-[protected]
                                  amount-349(1gb/day 28 days, unlimited calls 28 days)
                                  txn - [protected]
                                  correct no- [protected]

                                  Please reverse it in my airtel no.
                                  Apr 28, 2017
                                  Complaint marked as Resolved 
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                                    J
                                    JUNED AHMED
                                    from Bengaluru, Karnataka
                                    Apr 27, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Dear sir/mam, Airtel shows the validity of prepaid mobile recharge '399rs pack' is 70days on 27th of April 2017, but after recharge had done on the same day the validity is showing 56days only.. in this way they are cheating us when other cellular operators offering 90days plan at around the same price and if I didn't get wrong information from airtel I might go for that offers. Please solve this conern. Thanking you..
                                    +1 photos
                                    Jun 7, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 28, 2017
                                    Airtel Customer Care's response
                                    Dear Juned,

                                    This is with reference to your post, dated 27 April 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 29, 2017
                                    Airtel Customer Care's response
                                    Dear Juned,

                                    This is with reference to your post dated 27 April 2017.

                                    We tried calling you multiple times to get additional details to enable us to address your
                                    concern.

                                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    May 07, 2017
                                    Airtel Customer Care's response
                                    Dear Juned,

                                    This is with reference to your post dated 27 April 2017.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                    Regards,

                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Airtel has become very very worst, brother today I have recharged for 399, I got only 28days validity.

                                    Airtel has played a very big game to earn huge money by introducing 399plans, so that the users can recharge and stay with Airtel network.
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                                      D
                                      Dhruv Virani
                                      from Rajkot, Gujarat
                                      Apr 27, 2017
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Rajkot, Gujarat, 360002

                                      Dear sir,
                                      I am rashmin. j. virani, i am authorized person for airtel corporate connection of m/s jay jawan consrtuction co., we are not satisfied with airtel service, so we would like to port out from airtel. all the procedure and documents regarding port out has been submitted but airtel is keep on rejecting our port out request for some or the other reasons. mobile number and unique porting codes are:
                                      Mobile no. upc code
                                      [protected] cag13962
                                      [protected] cag13974
                                      [protected] cag13964
                                      [protected] cag13966
                                      [protected] cag13977
                                      [protected] cag13992
                                      [protected] cag13985
                                      [protected] cag14559
                                      [protected] cag13991
                                      [protected] cag13986
                                      [protected] cag15114
                                      [protected] cag13989
                                      May 30, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 29, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Virani,

                                      This is with reference to your post dated 27 April 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 29, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Virani,

                                      This is with reference to your post dated 27 April 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your
                                      concern.

                                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        M
                                        mohit khandelwal 0021
                                        Apr 27, 2017
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: 302004
                                        Website: www.airtel.in

                                        I visited new zealand in march and started international roaming for ten days.
                                        As per the plan of airtel of rs 4999 i have to received 250m incoming and 250minute outgoing free and also some mobile data.

                                        But i surprised that i received more than twice bill
                                        I have contact many times on 121 but still no progress comes
                                        I have been using this connection from last 10 year but its seems a cheating from consumer
                                        May 30, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 29, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Khandelwal,

                                        This is with reference to your post dated 27 April 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 29, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Khandelwal,

                                        This is with reference to your post dated 27 April 2017.

                                        We tried calling you multiple times to get additional details to enable us to address your
                                        concern.

                                        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Port to other network, let's teach Airtel a good lesson
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