Airtel Complaints & Reviews

I had requested for a broadband connection on 2nd may and submitted my documents along with the installation charges on 3rd of may and it's been 16 days now without a broadband connection. When i write to them (Since the customer care doesn't respond to the calls positively) they call me and just inform that there is a delay of 2 days. Not even single person is bothered to provide any resolution. I have been waiting and just posting comments since 16 days without a broadband connection. They still have my money. Please help.

Kind attention sh.Sunil Bharti Mittal

sir,

i do not know whether the company is being run like a corporate or a grocery shop. Even a grocery shop is managed in a better way.

I am sorry to bring to bring to your kind notice the sad state of affairs prevailing in your gurugram, haryana circle. Of late every attempt is being made to over charge a client on several accounts. I am one of the early user of services of airtel. I am dropping the cheques for payment of the bills in the dropbox placed in front of the new prateek medical store., sector 8 market, faridabad--121006. For the last 7 months th cheques are not being collected regularly resulting in late credit to the account. The customers are charged late payment charges of rs. 100/= per month. I hope you will agree that all the customers do not go through the details of the bill and pay as billed. The late payment charges become the revenue of the company at the cost of the customer for no fault of his. My complaints in the customer care department have fallen on the deaf ears. It is only a few customers who scan the bill thoroughly and resist the payment of overcharge. They have to argue and oppose it and the charges are waived but the fact remains that attempts are being made to overcharge the customers.

It has caused mental torture, agony and harassment to me every month for the last 8/ months.

It seems that the complaints of the customers made through your customer care department are thrown in the waste paper bucket which should be the place for the non efficient executives of the company .

Sometimes even the benefits of the schemes are not passed on to the users and again the customers have to resist the overcharge and get a waiver.

Even when the schemes are being sold the customers are kept in the dark about some parts but customers are charged for calling on those numbers though they are toll free numbers.

I hope this complaint does not fall on deaf ears and action is taken against those officers who are responsible for this state of affairs failing which i shall be forced to approach the consumer grivence redressal courts for complaining for the mental torture, harassment and agony caused by the inaction of your executives .

I shall be forced to forward the complaint to the trai, govt. Of india, new delhi and the prime minister's office if
i do not hear from you in the matter within a fortnight of this complaint.

Plan 399 issue. Immediate support required***URGENT***ESCALATION***

I have recharged my number [protected] with 399 on 19-April with validity of 70 days for data pack and unlimited calling.

Today i am getting a message of expiry in 30 days. Require you immediate attention and resolve immediately.

I got my airtel id and mpin. My number is [protected]. Please sent me a details to naveenrichard39. [protected]@gmail.com.
I am already call to customer cares. But, we are not give a proper solution. Then i go to airtel store. He, is also not give a proper solution. After i will try to regenerate mpin in my airtel application, i give a correct detail. But, that's not taken. So, please help me.

Have stopped receiving the rentals from last 12-13 months and no reverts from the contacts we have with us at thekkady. Had experienced the same 2.5 years back too but then when mailed we had received the reverts and was cleared all the dues till date and for next 1 year we were getting it regularly.
Either airtel should come and close this agreement or should pay the rent regularly.

HELLO,
I've Got my number [protected] recharged for 1199/- and 99 more were deducted ..on 18th may 2017 but not being activated since last night ..transaction. Reference #[protected] ...kindly resolved it at earliest
Thanks Sameer Narula

It has been more than a week and my airtel sim has not been activated.
I have taken this sim from tavarekere road, btm 1st stage bangalore
number-[protected]
this shows unprofessional ism on part of airtel
please activate asap

Hi.i recharge my mobile ([protected]) for 200 through debit card from airtel website on[protected]. My 200 ₹ deducted but recharge not done. I complained on[protected] and gave txn#[protected] to customer care. Customer care promise to refund balance in 7 days. He gave me reference number CONRC[protected]. I WAIT 7 daysfor refund. Today[protected] I call customer care. He could not solve my problem and transfer call to senior executive but he also not solve my problem. Please help to refund.

I just port my prepaid idea sim into airtel 3day ago. From first day 4g is not working. When i select only lte network mode it's going in emergency call only no network in network bar.. When i manually searching networks airtel4g coming in list but when i tried to select the network it's showing the network currently not available. Please help me. Customer care isn't solving my problem. 4-5 time i complained. 3g also too weak. Maximum download speed in 3g mode is 120kbps.

मेने 2 घंटे पहले सिम 3जी से 4जी मे convert करवाई थी लेकिन अभी तक शुरू नही हुई please मेरी सिम जल्दी से शुरू करवाए
Thanq
My phone no. Is [protected]
Name Kailash Kumar
Jalore, Rajasthan, India

I would not able to use 4g network. i was go to airtel store and do many calls to customer care but problem not resolve. i have done recharge of Rs 399 and 145 also and i fulfilled all requirement to enable 4g but still facing problem. whenever i call to customer care they had not gave satisfactory replay .

I purchased Samsung smart TV almost a year ago which had the privilege of Airtel dth hd connection free for two months. However, the Airtel dth didn't function properly and I had to repeatedly complain; nobody in Airtel really bothered.

However, after the expiry of 2 months free connection, the local Airtel in-charge told me that I may recharge the connection and he would work-out how Airtel could help me extend the 2 months free connection (which they could not provide satisfactorily). Although I renewed it by topping up 2-3 times, Airtel didn't bother to provide me the promised 2 months free hd dth service. So, I did not recharge further.

But, Airtel call center has been pestering me to recharge and bothering me constantly and consistently by telephoning me at odd hours. Earlier to Airtel, I had Tata DTH connection; but when I discontinued it, they didn't pester me to continue. Whereas the Airtel DTH call center has been making unsolicited calls, at odd hours, sometimes 2-3 times a day and bothering me and my family members. Annoyed by this, I cancelled Airtel mobile connections of 3 of my family members.

Please help me to get rid o[censored]nsolicited calls of Airtel DTH

I.am unable to connect to 4g but I have a 4g Internet pack ur customer care is not responding properly

I am iftikhar alam my mobile no is [protected]. I have complaints again my bill but not resolve so after i said to closed my no and i destroy my sim.in evening i got call from airtel given me discount on my bill and commit to deliver duplicate sim card delivered on my address. But sim card not till 4th may after i call 198 and request to closed my no than same reply from air tel wait 48hrs we provide duplicate sim same process till 13th may but not received duplicate sim. I have 4 time complain to airtel permanent close my no and airtel given me surety to deliver duplicate sim on my address. I want to justice if airtel not provide duplicate sim so why commit.
Some people from airtel surety to delivered sim card on my address mr. Arvind, and ranveer.
Please stricly action for this to airtel.
Thanks
Regards;-
Iftikhar alam
[protected]
[protected]@gmail.com

Hello,

I had opted for Airtel broadband connection on 23 Apr 2017, a representative from Airtel visited my apartment in Kudlu Gate, asked me to choose the plan and make payment. He promised me that the connection will be activated in a weeks time. I made a online payment of 3, 447.00 INR for three months.

I waited for a week and there was no progress, the representative was not responding to my calls. Finally I called Airtel customer care and was surprised to here them saying that my location was not feasible.

Then I requested for a refund, I have reached out to Airtel support and also emailed them but my amount is not refunded yet.

CAF number - RTBLR7348270 is the proof that I have for the payment made. Its going to a month now since I made payment, I want the refund to be processed ASAP.

Kindly do the needful.

Regards,
Arun.R

I am subhankar fadikar from kolkata. I used to get an airtel connection ([protected]). I have been facing a problem for a long time. Voice call is not clear. Talks are cut off. The internet is not open. I've called the customer care multiple times. But they all say the same thing. (I take the complaint, all problems will be resolved within the next 72 hours.) but the problem is not resolved. Please help me to resolve my problem quickly. I'll be grateful to you.

Hi Team,

This is sreenath and i was using airtel number: [protected] and now i am not using, could you please close/cancel connection and let me know and you can reach me @[protected] for further information.

Thanks & Regards,
Sreenath Yadav M
[protected]

I have applied for airtel broadband connection 20 days ago. i have done the payment and everything. first i submitted them my documents, but then again they asked for my documents and i resubmitted it. whenever i ask how much time will it take to establish connection they keep on saying by tomorrow we will do and next day they call and say some technical issues are there.
i am fed up of the service of the airtel and never recommend anyone to opt for airtel. till now they haven't done my connection.

I had requested for the new Connection on 16th May and i had made the payments for 3 months advance.but after the Payment is made, your executives are Calling and telling that the connection is not feasible due to some technical issues.and now your executives are telling me to apply for the cancellation of connection request.and the refund will be done in 7 days.

I asked Airtel on if i could recharge of 347 which would give me 1gB of every day data or not. The helpline called and told me to to recharge as i would get the same.
However i got only 28 days of 1 GB data. I tweeted to them showed them the screenshots of the offer available on my mobile.
Then on the third day after I tweeted my complaints of not getting the recharge done and the privileges surrounding it. They called me on a MONDAY morning from a amateur called Ojasvita. She told me that she cant do anything as the recharge was not available on my mobile number. Then I requested to make the higher authorities call and not the new people hired.

I am attaching the screenshots of the issues i have faced. Please look into it.

And get me my recharge done. I have been using Airtel since 12 years