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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
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Airtel reviews & complaints page 1316

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B
Bheem Varshney
from Mahoba, Uttar Pradesh
May 1, 2017
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Address: Mathura, Uttar Pradesh, 281205

Dear Sir, This is Vishal, My mob no is [protected]
Today I recharge 2 times on my number, Ist 70 rs, which I received benefit, second 148 rs, in which we have received 1 GB data, I recharge online, my balance deduct but still I didn't received any benefit, pls resolve it soon
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    J
    Jayanth9999
    from Hyderabad, Telangana
    May 1, 2017
    Resolved
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    Resolved

    Address: Ranga Reddy, Andhra Pradesh, 500084
    Website: airtel.in

    My Mothers Postpaid Number [protected] has been deactivated on 30th April 2017 at 10:00am for Migration from Postpaid to Prepaid
    Its been 24hrs and it has not been activated yet

    I have made several Calls to 59059 for activation but they say i have to wait for 24hrs more as it is Sunday and the details aren't updated yet, I never expected this from Airtel.

    If it is Sunday They why the Hell did they Deactivate my number and why the hell they cannot activate it

    My Mother is all alone in Hyderabad Outskirts in my New House with a Phone which doesn't work and am so worried that i have to come back from Bangalore to Hyderabad Immediately As i went .

    I would seriously Deactivate all my Airtel Broadbands, Cellular and office connections and i would never Suggest Airtel to Anyone

    At Last i got to know the True Colour Of Airtel
    Thank God Nothing Happened with my Mum, Or else i would have Sued Airtel

    Just Go Shut Down your Company and Auction it for Scrap on ebay
    Am sure No one Gonna buy It with this type of Service you give to us

    - Jayanth [protected] (Alternate)
    Vanaja [protected] (Activation Number)
    May 2, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 04, 2017
    Airtel Customer Care's response
    Dear Jayanth,

    This is with reference to your post dated 1 May 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      B
      Basheer Uddin
      from Hyderabad, Telangana
      May 1, 2017
      Resolved
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      Resolved

      Address: 500023
      Website: My Airtel

      Dear Sir,

      My mobile number is [protected] i have made 2 transactions of RS 256, below are the transaction id's[protected] and[protected], both transactions were failed money was deducted from my bank account and received failed transaction message from Airtel that money will be refunded in 7 working days, but i have not received my money.
      May 18, 2017
      Complaint marked as Resolved 
      Thanks ... received money.
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2017
      Airtel Customer Care's response
      Dear Basheer,

      This is with reference to your post dated 1 May 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      May 09, 2017
      Updated by Basheer Uddin
      Dear Madam,

      There seems to be a bit confusion here, i have not been enlighten about the resolution mention above. I will appreciate some real response.

      Best Regards
      I am using airtel postpaid Mobile Number [protected] Punjab circle I have made payment of Rs.1215/- from my mobile airtel app on 07.10.2018 from wallet a/c but received message from 121 showing transaction failed for Rs.1215/- TXN ID NO. [protected] the amount was debited in my bank a/c but till today I have not received refund of the failed transaction, please do the need full.
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        K
        kanwarpal randhawa
        from Faridkot, Punjab
        May 1, 2017
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        Address: Gurdaspur, Punjab, 143521
        Website: Airtel

        Mobile network lost .
        May 01, 2017
        Updated by kanwarpal randhawa
        I use jio after lost my airtel network
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          S
          Sivakumar​
          from Chennai, Tamil Nadu
          Apr 30, 2017
          Resolved
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          Resolved

          Address: 600023
          Website: www.airtel.in

          Since the 5+ years customer in Airtel, my number disconnected 30/4/17, without any prior information to me. When I called to customer care, executive saying that number disconnected due to non-usage.

          How can they blindly say that Number non-usage, my Airtel number [protected] was in regular use with rare outgoing but getting regular incoming calls daily and also using for SMS services. Even till yesterday 29/04/17 i received incoming calls and I sent last text message at 27/4/17. Migrated numb from Postpaid to prepaid before a month only.

          Doing such activities, why can't you give prior information on everything. I not even received single call or message from Airtel stating number disconnection, but Airtel sending promo messages. When I called to customer care, executive cooly saying we sent sms sir.

          Using this contact number more than 6 years and I want my number to be back to resume again, pls help me to solve this issue. Expecting a positive revert from Airtel.

          Kindly Contact, Sivakumar[protected].
          Jun 8, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 01, 2017
          Airtel Customer Care's response
          Dear Sivakumar,

          This is with reference to your post, dated 30 April 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          May 04, 2017
          Airtel Customer Care's response
          Dear Sivakumar,

          This is with reference to your post dated 30 April 2017.

          We tried calling you multiple times to get additional details to enable us to address your
          concern.

          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          May 08, 2017
          Airtel Customer Care's response
          Dear Sivakumar,

          This is with reference to your post dated 30 April 2017.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at [protected]@in.airtel.com

          Regards,

          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            N
            Narendra Kannake
            from Hyderabad, Telangana
            Apr 30, 2017
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            Address: Medak, Andhra Pradesh, 502307

            Pleas provide as much information as possible, but do not Sher highly provide details, such as phone/ mobile number credit card details etc, in this field as it's visible for everyone.
            Apr 30, 2017
            Updated by Narendra Kannake
            Details
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              A
              Amandeep Chani
              from Nashik, Maharashtra
              Apr 30, 2017
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              Address: Jalandhar, Punjab

              Please my account unblock
              Apr 30, 2017
              Updated by Amandeep Chani
              Please kardu unblock my account
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                A
                akshayak sharma
                from Noida, Uttar Pradesh
                Apr 30, 2017
                Resolved
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                Resolved

                Address: 110094
                Website: www.airtel.in

                Dear airtel team,

                My mobile has been lost today with airtel sim no. [protected]. Calling customer care has proved to be a herculean task as there is no option to talk to executive. Please block my sim card as soon as possible so as to prevent any misuse until i get the same number reissued

                With regards
                Akshaya kumar sharma
                [protected]
                Delhi ncr circle
                Jun 7, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                May 01, 2017
                Airtel Customer Care's response
                Dear Mr. Sharma,

                This is with reference to your post, dated 30 April 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 05, 2017
                Airtel Customer Care's response
                Dear Mr. Sharma,

                This is with reference to your post dated 30 April 2017.

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  M
                  murugan49
                  from Colachel, Tamil Nadu
                  Apr 30, 2017
                  Resolved
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                  Resolved

                  Website: [email protected]

                  I am to state that there is one website by name jokerquiz.com saying that they are conducting quiz competitions and offering iphone as prize The prize winners have to pay an amount of Rs.349/- through the mobile and they were using only airtel and vodafone numbers for their scandal. Hence I kindly request to control this. Otherwise, the name of your concern will be affected because it has an impact that you are also a silent partner in this scandal. Please take speedy action which will save the amount of poor and innocent people.
                  Jun 2, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 01, 2017
                  Airtel Customer Care's response
                  Dear Murugan,

                  This is with reference to your post dated 30 April 2017.

                  We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    from Kangayam, Tamil Nadu
                    Apr 30, 2017
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                    Address: 635109
                    Website: www.airtel.in/prepaid-recharge

                    Airtel cheating to retain customers.. It specifically mentioned 70day offer but now revised to 56 days... Without any notification and they are not upto their policies... Vl be moving to jio asap...
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                      M
                      mukeshrana09
                      from Kunigal, Karnataka
                      Apr 30, 2017
                      Resolved
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                      Resolved

                      Address: Chandigarh, Punjab, 160036
                      Website: mumbai

                      My airtel Digital TV account number is [protected] and my registered mobile number is [protected].I have 03 airtel mobile number (02 postpaid & 01 prepaid). I am using the airtel services from last 07 years. In DTH services they are cheating their customers by deducting of Rs15 per month as IMF charges. From last 04 years they are doing this kind of dirty tricks with their customers like me & now they deduct Rs 200 PM by changing my pack without my consent.
                      Please refund my money: Rs720+200=Rs920 otherwise I have more options.
                      Mukesh Rana
                      [protected]
                      chandigarh
                      Jun 6, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 05, 2017
                      Airtel Customer Care's response
                      Dear Mr. Rana,

                      This is with reference to your post dated 30 April 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        W
                        wify
                        from Kolkata, West Bengal
                        Apr 30, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700094
                        Website: AIRTEL

                        This is to inform you that my land line connection with Broad Band service no is +9133400**308 and using for quite a considerable period. From a substancial
                        time I did not get incoming calls well as Broad Band connections was not available.
                        To day ie, on 30th April 2017 made a call from this land line to my mobile phone and astonished to note that call came from [protected] which is completely a separate number altogether. Immediately I have contacted AIRTEL customer complain centre 121 from my land phone land phone and explained the issue. AIRTEL is requested conduct detail enquiry and inform me immediately because some one might using my number in connivence with Airtel people for some malafied intention for which I should not be held responsible. My original number still receiving calls. I am not sure who else is using Broad Band connection in this number. True caller identified the new number as Cc2.
                        Jun 7, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 30, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 30 April 2017.

                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                        We look forward to receive the required details.

                        Regards,

                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        May 01, 2017
                        Updated by wify
                        NO ACTION SEEN TILL TODAY
                        May 01, 2017
                        Updated by wify
                        LAND LINE IS DISCONNECTED FROM EVENING OF 1/05/2017
                        Airtel consumer complain NO 121 told complain no as[protected] dated 30/04/2017.apart from that I have mailed my complain to [protected]@in.airtel.com with details of contact numbers etc.Nothing ave been done so far.
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                          M
                          maulik3854
                          from Bengaluru, Karnataka
                          Apr 30, 2017
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat, 380015

                          I dial *121# and i received best plan from airtel.. I select 399 plan.. Plan only mentioned unlimited call and 1 gb data per day till 56 day.. Bt i cant use my plan. I complained in 198 customer care services.. Bt services are too bad.. They can't take any solution for me.. Airtel said this plan is only for 4g mobile.. Bt *121# dial time they dont mentioned this plan is only applicable for 4g.. Nd i have 3g mobile. My airtel no is [protected]
                          Jun 8, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2017
                          Airtel Customer Care's response
                          Dear Maulik,

                          This is with reference to your post, dated 30 April 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          May 04, 2017
                          Airtel Customer Care's response
                          Dear Maulik,

                          This is with reference to your post dated 30 April 2017.

                          We tried calling you multiple times to get additional details to enable us to address your
                          concern.

                          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            manoj kumar yadav 1982
                            from Delhi, Delhi
                            Apr 30, 2017
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                            Address: 282009

                            Rs. 345 plan 1gb 4g data daily for 28 days with unlimited calls but data not received
                            Only2.5 gb received
                            Received sms still not received
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                              S
                              Srinu Kuram
                              from Mugma, Jharkhand
                              Apr 30, 2017
                              Resolved
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                              Resolved

                              Address: Jagatsinghpur, Odisha, 754142
                              Website: www.consumercomplaints.in

                              My self srinu kuram. I am using airtel (Odisha) ph. No-[protected] from last 8mnth. Before this i used this number as airtel andhrapradesh around 3yrs.
                              Recently my number was deactivated without proper reason and i went to airtel office for the reason of reactivation and the reason given by airtel executive is zero usage. But i was continuously using and recharging this number. For evidences plz see attachements. Then how they can deactivate my number without intimation and proper reason.
                              I have contacted airtel andhra & odisha customer care several times but they simply said we don't have any details about your prepaid number so we cannot do anything like that. But i have submitted all kyc documents while taking simcard. Please take corrective action on it.
                              Jun 5, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              May 01, 2017
                              Airtel Customer Care's response
                              Dear Srinu Kuram,

                              This is with reference to your post, dated 30 April 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              May 01, 2017
                              Airtel Customer Care's response
                              Dear Srinu Kuram,

                              This is with reference to your post, dated 30 April 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              May 05, 2017
                              Airtel Customer Care's response
                              Dear Srinu Kuram,

                              This is with reference to your post dated 30 April 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                M
                                Muhammed Shariff
                                from Mumbai, Maharashtra
                                Apr 30, 2017
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                                Address: 600012

                                Hi All,

                                There is no signal in my area Perumbur Jamalia, my house address is as below

                                no 2/1 Perumbur high road, 1st street, Chennai 600012

                                Mobile number [protected]

                                Rgds
                                Shariff
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                                  T
                                  Teesta
                                  from Noida, Uttar Pradesh
                                  Apr 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110019
                                  Website: airtel.com

                                  For the last week my calls have been dropping, often I can't make calls, and whoever tries to call me is told I am unreachable. I have put my SIM in various different phones but the problem persists.
                                  I have complained to Airtel but nothing has been done. How can such a huge company not be able to keep up their most basic service??!!! Such cheats.
                                  They have caused me major inconvenience, and I am now ready to change services. But I will not go down without a fight.
                                  Fix this problem Airtel or stop claiming you're the biggest and the best. Such a shame. My name is Teesta Guha Sarkar. Do your research, find my number and solve the problem.
                                  Jun 7, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 05, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 30 April 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
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                                    R
                                    Rohit Bajal
                                    from Kanpur, Uttar Pradesh
                                    Apr 30, 2017
                                    Resolved
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                                    Resolved

                                    Address: 131029

                                    In rai industrial area plot no 573 sonipat the airtel netwok is very week
                                    The network is very week when we call to another no the call disconnect automatically and the call sound is also not lissson or hear to me please soon the network problem be short out

                                    I also port my no. Few days after this type of camplaint not to be short out i will change my airtel no. To another campany after 100 days.

                                    Orry to says airtel is also not so good campany as the adversisement ask

                                    Please short out my problem as soon as possible
                                    Jun 5, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 30, 2017
                                    Airtel Customer Care's response
                                    Dear Rohit,

                                    This is with reference to your post, dated 30 April 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    May 04, 2017
                                    Airtel Customer Care's response
                                    Dear Rohit,

                                    This is with reference to your post dated 30 April 2017.

                                    We tried calling you multiple times to get additional details to enable us to address your
                                    concern.

                                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      A
                                      artisunilv
                                      from Mayang Imphal, Manipur
                                      Apr 30, 2017
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                                      Address: Ranchi, Jharkhand, 834001
                                      Website: airtel.in

                                      Dear,
                                      sir/madam

                                      i would be highly greatful to you if provide me the details of sms incoming & outgoing calls for my airtel prepaid no [protected], on my email ([protected]@gmail.com)id.

                                      thanking you
                                      arti kumari
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                                        P
                                        Pranay gopalka
                                        from Aluva, Kerala
                                        Apr 30, 2017
                                        Resolved
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                                        Resolved

                                        Address: Dhanbad, Jharkhand, 826001
                                        Website: www.airtel.in

                                        Airtel was cheating everyone in india before jio lunched and now also airtel is cheating by not keeping their promises.

                                        On 24-april-2017, airtel has lunched 399 plan which has validity of 70 days. Today i recharged my airtel i.e [protected]for 399 and the validity i got is only 28days??

                                        How can they change the plan without any prior notice to the consumers??

                                        But in the airtel home page still it is showing 56 days for 399 plan which i have not got this also??

                                        What should i do, i have recharged for 399 plan thinking i don't have to spend any money for next 70 days, how can airtel do like this to their consumer??

                                        Please do take an action because the promos which airtel made and breaking their promises without any notice?

                                        If 10% of people in india has recharged for 399 and airtel doing such a fraud things, they have have earned a huge money, and then it will be converted as black money because airtel will show that they give such options facilities to the people but it is not.

                                        I think they have earned hundreds of corer with this fraud cases and by their advertisement many people has ported to airtel network.

                                        See how they are cheating people and making people to come behind airtel network..

                                        How can this be justified??

                                        Thank you.

                                        Regards,
                                        PRANAY GOPALKA
                                        Jun 5, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 01, 2017
                                        Airtel Customer Care's response
                                        Dear Ms. Gopalka,

                                        This is with reference to your post, dated 30 April 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        May 05, 2017
                                        Airtel Customer Care's response
                                        Dear Ms. Gopalka,

                                        This is with reference to your post dated 30 April 2017.

                                        We tried calling you multiple times to get additional details to enable us to address your
                                        concern.

                                        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helllo...I HV same complaint against airtel regarding 399 plan..first dey HV given it for 70 days and suddenly plan WS ovr in 28 days...so I went to airtel store and tlkd wid der representative some how dey explained me it is just for 28 days and hence forth 399 RS for 70 days vl b activated for me..again I did tht recharge and scheme got activated for 28 days...I calld to customer care and dey told dey vl extend it till 70 days...airtel is cheating upon people

                                        My self dr.Hardik
                                        [protected]
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