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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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M
mohankumar .s
from Delhi, Delhi
May 2, 2017
Resolved
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Resolved

Address: Chennai, Tamil Nadu, 600079

My number is [protected].

I didnot use my sim for 1 month if now it shows tha sim name as airtel but no service is available on that number kindly activate that sim number as soon as possible if any queries contact my another number [protected].
Jun 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Airtel Customer Care's response
Dear Mohan,

This is with reference to your post, dated 2 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 08, 2017
Airtel Customer Care's response
Dear Mohan,

This is with reference to your post dated 2 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    D
    Debayan Rana
    from Ambasa, Tripura
    May 2, 2017
    Resolved
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    Resolved

    Address: 700059

    Respected Sir,
    I had been using an airtel dongle with connection number [protected] till January 2017. I paid all the due bills and requested the company to stop all services as I did not wish to continue. But I still receive at least 12 computer generated voice calls in a day, asking me to pay my due bills for February and March 2017. I am a busy person and all these calls are very disturbing in nature. This harassment needs to stop. I have not used the dongle in February and March and I have requested for the connection to be stopped multiple times.
    Please take necessary action immediately.

    Regards,
    Debayan Rana
    Airtel No. [protected]
    Contact No. [protected]
    Jun 12, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 06, 2017
    Airtel Customer Care's response
    Dear Debayan,

    This is with reference to your post dated 2 May 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 09, 2017
    Airtel Customer Care's response
    Dear Debayan,

    This is with reference to your post dated 2 May 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Hello,
    This is regarding airtel prepaid# [protected]
    I am unable to send any SMSes. I have tried updating my Smsc number but no effect. Please resolve this issue at the earliest. My phone model is One Plus 3T
    My self chandradeep singh using airtel network since long time .I have changed my Plan on 19 jan2017 from 299 to infinity plan 549. but i m getting the bill of same amount and the airtel didnot provide the solution till date, i m totally fade up with there services.
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      T
      TuluChinu
      from Delhi, Delhi
      May 2, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600085
      Website: www.airtel.in/refund

      We have made a bill payment of our airtel landline connection on 26th March 2017 in which we have by mistakenly paid Rs.11091/- instead of Rs. 1091/-. So we requested for refund in which the airtel customer care asked to make a fresh payment of the bill of Rs.1091/- and send the mail and they will in return the whole amount of Rs. 11091/- within 3-4days. We had paid our bill with fresh payment but till now we have not received the refund amount of Rs. 11091/-.

      Again after repeatdly calling them for the refund i was asked to submit the bank statement for refunding the amount in www.airtel.in/refund website and told that the amount will be credited in 4 hours but no amount credited. Again and again i called them, and they telling that it will take some more days.And he told that it will be refunded in cheque. Some weeks back they asked to submit me the bank details for NEFT transfer and sometime they are telling they will pay through cheque. They are jsut playing with me and not refunding my amount. Mentally they are torturing. For refunding nowhere 2 months is required.

      No one is contacting and after i am calling they are just telling that we did'nt took the call. Till now I hane not received any refund amount through NEFT and Cheque or any other mode. No one has contacted us from their side and after calling they are telling that we didnt received their call. They are not calling and updating wrong information in their database. Please I am requesting you to help me out for getting back my money. I am have been mentally furstrated by them. I want compensation form them as this issue is since one and half month. I want my refund within 24 hours. Please help me out as I have sent mail since march 26th 2017 and till now no refund.

      My landline number : [protected]
      Airtel Complain id: 80661172, [protected]
      Ref Number : AOR448bfd
      My number - [protected] / [protected]
      Name: Sudhansu sekhar Sethi

      Please help us. thanking You.
      Sudhansu s sethi
      May 6, 2017
      Complaint marked as Resolved 
      Not yet received my refund
      Airtel customer support has been notified about the posted complaint.
      May 05, 2017
      Updated by TuluChinu
      Till now i have not received any cheque or NEFT transfer of my amount. I want cmpensation for this type of treatment. I just want my money back and for this i am struglling like anything since March 26th 2017. If you had to send checque, you have never called and confirmed my address and also why you have told that you will be doing NEFT transfer while i had conversation with your team. Within 24 hours i want my money back. Since last week i am listening that you have sent the cheque but nothing reached...This is getting too much and also no one is bothered about customer's money.
      Verified Support
      May 08, 2017
      Airtel Customer Care's response
      Dear Mr. Sethi,

      This is with reference to your post dated 2 May 2017.

      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      May 15, 2017
      Airtel Customer Care's response
      Dear Mr. Sethi,

      This is with reference to your post dated 2 May 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        Ajaywadaskar
        from Delhi, Delhi
        May 2, 2017
        Resolved
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        Resolved

        Address: Nagpur, Maharashtra, 440024

        Dear sir,

        Yesterday dtd 01.05.2017 around 12: 25 pm from my atm account following transaction done by some miscreant you are kindly requested to hold this transaction and transfer money back to my account

        Detail of transaction

        Airtel money transaction no.[protected]

        Amount rs 19990

        Account holder name mahadev bapurao wadaskar

        Copy of police fir and transaction account statement is attached

        Regards
        Jun 2, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 02, 2017
        Airtel Customer Care's response
        Dear Ajay,

        This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

        Should you require further information, please feel free to write to us at [protected]@airtelbank.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Wrongly recharged [protected] instead of [protected] amount 250/- date 25 Apr 2017
        Transaction Id of airtel[protected]

        WRC sms does not work to 59109

        email to airtel said will revert in 2hours...today is the second day.

        Appreciate reversal...thank you JJAD
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          T
          Tushar Mungarwadi
          from Bengaluru, Karnataka
          May 2, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560103

          I have recharged my Airtel [protected] for Rs-399/-, as in Airtel My app it shows 56 days of validity and 1GBd data/day.

          After the recharge i got the plan for only 30 days and data benefit of only 1.5 GB for 30 days.

          This completely fraud and open loot. Somebody should take serious action for this open loot from airtel.

          I call to customer care, the response was : Offer is withdrawn from Airtel.
          If offer is withdrawn then why it is still available on My Airtel App?

          It should be removed with an immediate effect in that case. Airtel is completing doing fraud business with customers.

          There should be proper prior information to be provided.

          If Airtel cannot provide the unlimited calls with 58 days of internet i.e. 1GB/day then i want refund for recharge done.

          Customer care service is very worst, as they treat customers without their knowledge, and disconnect the calls.

          I want this issue to be resolved at the earliest.
          Jun 11, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 02, 2017
          Airtel Customer Care's response
          Dear Tushar,

          This is with reference to your post, dated 2 May 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          May 09, 2017
          Airtel Customer Care's response
          Dear Tushar,

          This is with reference to your post dated 2 May 2017.

          We tried calling you multiple times to get additional details to enable us to address your
          concern.

          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Hello,

          Nice to see the same reply from airtel again here.

          By the way there is no any contact from airtel regarding the issue raised here.
          Really it is terrific response from airtel, as they do not case customers concerns except looting public money.
          If they cannot able to compete then why do they offer such tariffs and then LOOT.

          Really disappointed by the kind of service and response from AIRTEL.
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            A
            Abhimanyu sungh
            from Ratlam, Madhya Pradesh
            May 2, 2017
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            Address: Bhopal, Madhya Pradesh, 462003

            The phone number [protected] is out of order since last 2 day. This number is registered on the name of doctors legal solutions pvt ltd. Our address is as follows
            Bm 45 opposite akriti garden and karuna dham mandir, main road nehru nagar bhopal 462003. Reply us on [protected]@ gmail.com
            Or mobile number [protected]
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              V
              from Bengaluru, Karnataka
              May 2, 2017
              Resolved
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              Resolved

              Address: Kodagu, Karnataka, 571236

              I am a airtel prepaid customer with number [protected]. I have been charged for VAS services like video pack, midnighmasala the services i never subscribed. I contacted the customer care & got the advice to sms STOP to 155223 & received the confirmation that the services are stopped. But again i am charged for the same services & on inquiry i am told that Airtel customer care can not help in this matter. Kindly look into the matter & resolve the issue at the earliest.
              Jun 9, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              May 01, 2017
              Updated by [email protected]
              I am being charged by Airtel for midnightmasal & other Vas services. Despite repeated requests VAS services are getting activated in my mobile numbered [protected] & I have been charged for the subscription which I never subscribed.
              Plz look into it & request you to stop & direct airtel stop charging me for this.
              Verified Support
              May 02, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 2 May 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              May 09, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 2 May 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                Ashokantero
                from Darbhanga, Bihar
                May 2, 2017
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                Address: Tiruvallur, Tamil Nadu, 601203

                This 399 plan is for 70 days as they notified. But some websites showing it is for 56 days. But after recharge I got 28 days validity with totally 1GB net balance not 1GB per day. For this why I have to taken up this plan? I want clear solution for this or refund my 399. My alternative number is [protected] and my airtel number is [protected].
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                  M
                  Monica Rajasekar
                  from Durg, Chhattisgarh
                  May 2, 2017
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                  Address: Chennai, Tamil Nadu

                  I have recharged for ₹244, 56GB for 56 days...and am not credited 1GB/day...
                  May 02, 2017
                  Updated by Monica Rajasekar
                  I have recharged for ₹244 for 56GB for 56 days...and your responsibility to credit 1GB per day as you were told...but i am not credited so please accept my consent and credit the amount.
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                    K
                    Kumar_vishal022
                    from Pune, Maharashtra
                    May 1, 2017
                    Resolved
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                    Resolved

                    Incoming call not coming to my Airtel sim in roaming. It says no doesn't exist. However, I am able to make incoming calls. I have called customer care multiple times but they have not provided any solution. Really fed up with disappointing Airtel customer care. I am facing so much hardship as no one is able to call me.
                    Please look into it. My alternative no. [protected].
                    Jun 6, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 06, 2017
                    Airtel Customer Care's response
                    Dear Vishal,

                    This is with reference to your post dated 1 May 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    May 16, 2017
                    Updated by Kumar_vishal022
                    The issue is not resolved yet. I think I am wasting my time out here. I don't think your incompetent team would be able to resolve this.
                    The issue is not yet resolved. It's been 5 days since incoming is not coming on my phone no. [protected]
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                      S
                      sameer.j86
                      from Chennai, Tamil Nadu
                      May 1, 2017
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra, 400602

                      I had a corporate account [protected] with airtel. Which I ported out in March 2017. At the time of porting out on 16th March 2017 I had mailed them asking total Outstanding amount and I had paid all the dues including un-billed amount as per their mail. Accordingly they have given clearance to port out. But now in May they have raised a bill of amount 502 rupees which seems a fraud.
                      Now these airtel guys are calling for payment. I explained them all the scenario but they are not responding.
                      I really appreciate your help in above matter.

                      Regards,
                      Sameer Jadhav
                      [protected]
                      Jun 12, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2017
                      Airtel Customer Care's response
                      Dear Sameer,

                      This is with reference to your post, dated 1 May 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      May 09, 2017
                      Airtel Customer Care's response
                      Dear Sameer,

                      This is with reference to your post dated 1 May 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        Siva Nagendra
                        from Bengaluru, Karnataka
                        May 1, 2017
                        Resolved
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                        Resolved

                        Address: 560037
                        Website: www.airtel.in

                        I felt cheated and disappointed with the way Airtel handled my postpaid rental plan.

                        On 19th Apr 2017, i have received call from Airtel executive offering better postpaid plan to switch from Vodafone.
                        As my data usage is less they offered me Rs-399 per month rental plan, where Local, STD, roaming incoming and outgoing are free.

                        Airtel person came and collect documents along with money Rs 100. They said this 100 Rs will be adjusted in first month billing.

                        Once Airtel got activated got SMS saying my plan is RS-499 and outgoing roaming call will be charged. I reached out to executive she stopped picking calls. When i reached to customer care they say there is no 399 plan with outgoing roaming free. They didn't even correct the mistake of their executives, only they say SORRY.

                        I had similar plan with Vodafone, these guys are simply cheating and trapping customers to Port to Airtel.

                        Executives have switched off their mobiles. Such cheaters these executives are. Their Mobile numbers are +91-[protected] and +91-[protected].

                        Expecting Airtel to stand for the commitment given by their executives.
                        Jun 9, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 02, 2017
                        Airtel Customer Care's response
                        Dear Siva,

                        This is with reference to your post, dated 1 May 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        May 09, 2017
                        Airtel Customer Care's response
                        Dear Siva,

                        This is with reference to your post dated 1 May 2017.

                        We tried calling you multiple times to get additional details to enable us to address your
                        concern.

                        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Hi I am Atul Veer.

                        I got a call from this number - +91-[protected] lady kept saying she is calling from Airtel Head office and kept selling me some plan; when I asked her how do I know that she is calling from Airtel - she disconnected. This is not even a professional behaviour so how can we expect them do deliver professional service.

                        Airtel please stop cheating people. I tried to port to Airtel twice for last two moths; nothing happened now I am not going to port to Airtel ever

                        Please be ware of cheats who call you pretending to be something they are not - always ask them to contact you from official numbers.
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                          A
                          Angson Mongam
                          from Balasore, Odisha
                          May 1, 2017
                          Resolved
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                          Resolved

                          Address: Imphal East, Manipur, 795135

                          Dear providers, as part of your family and retailer, i would like to inform you that the given below recharge detail is done as it has offer but not getting the amount. So customer complaints against it.
                          Rc success. Cust:[protected]. Amt:70.00. On[protected] at 05:21pm. Txid [protected].

                          Please solution from your side is highly needed to satisfy their unsatisfactory.
                          Thanks.
                          Jun 6, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          May 06, 2017
                          Airtel Customer Care's response
                          Dear Angson,

                          This is with reference to your post dated 1 May 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            A
                            annak1110
                            from Mavelikara, Kerala
                            May 1, 2017
                            Resolved
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                            Resolved

                            Sms work/ part time job work

                            Address: Mumbai City, Maharashtra, 148024

                            Sir Here Anil Kumar Vishwakarma from 116 A/2, Rajapur Allahabad Uttar Pradesh 211001.
                            I saw a advertisement for sms work/ Part time work in Airtel Company.
                            I made a call to know regarding this oppurtunity at mob No. [protected] He ask me to deposit Rs. 1850.00 as a registration fees . I made payment Rs. 1850.00 through my SBI account No [protected] via net banking in the given account No of Nilesh sharma Of Account no o[censored]nion...
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                            dhawa055
                            from Anand, Gujarat
                            May 1, 2017
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                            Address: 249403
                            Website: www.airtel.in/mobile/prepaid

                            False advertisement in order to cheat its innocent customers.
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                              A
                              afzal sheikh
                              from Noida, Uttar Pradesh
                              May 1, 2017
                              Resolved
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                              Resolved

                              I used to have this airtel prepaid number [protected]. I havnt used this number since last 4-5 months. Today i inserted sim its showing network but emergency calls only. While calling that number its saying out of coverage area. Most of my accounts (Bank and other) are registered with this mobile number. I need this number direly. I contacted airtel customer care and airtel store but they said they cant help it. Plz need help for this. Thanks
                              Jun 17, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              May 06, 2017
                              Airtel Customer Care's response
                              Dear Afzal,

                              This is with reference to your post dated 1 May 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                A
                                Aayu 9651
                                from Etawah, Uttar Pradesh
                                May 1, 2017
                                Resolved
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                                Resolved

                                Address: Lucknow, Uttar Pradesh, 226016
                                Website: Www.airtels.in

                                I have recharge my mobile phone no. [protected] with ₹346 by airtel payment bank on 1 May 2017 and i have not received any msg regarding the confirmation of recharge and the services are also not active. Please help me get the services as soon as possible so that I can use Internet services easily. I will be highly obliged for your help.
                                Thanking you.
                                Jun 3, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 02, 2017
                                Airtel Customer Care's response
                                Dear Aayu,

                                This is with reference to your post, dated 1 May 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                May 02, 2017
                                Updated by Aayu 9651
                                I have done a recharge of ₹1000 on 25 of April 2017, from airtel payment bank to my no. [protected] but the recharge have not been done and money has been deducted from my airtel payment bank account and not credited back in my wallet. Please help me get back my money in my airtel payment bank account or make the recharge successful as soon as possible.
                                Verified Support
                                May 02, 2017
                                Airtel Customer Care's response
                                Dear Aayu,

                                This is with reference to your post, dated 2 May 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  N
                                  Nand Kumar Manhar
                                  from Thanesar, Haryana
                                  May 1, 2017
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                                  Address: New Delhi, Delhi, Fcva170430622353235
                                  Website: Freecharge

                                  Maine 8 ka recharge karaya to muje kuch nahi mila our nahi mera paisa aya mai consumer ko call kiya to usne bolo kuch nahi hoga 8 paisa dub gaya bola 4 bar consumer call kiya muje pura jankari nahi de rahe hai
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                                    S
                                    Suryavanshi Sartaj Kumar
                                    from Aligarh, Uttar Pradesh
                                    May 1, 2017
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                                    Address: Deoria, Uttar Pradesh, 274501

                                    Sir
                                    Mai airtel mony me 50 rs rkha tha jb mai wallet me rupye add krne ki koshis ki to mere wallet se 50 rs end ho gya aisa kyo hua plz call me and tell me problem
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                                      B
                                      blohe
                                      from Gurgaon, Haryana
                                      May 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110029
                                      Website: airtel.in

                                      I have recharged for this plan 3 times in the last 11 days.
                                      Firstly one day after I recharged this plan, I was trying to recharge another number for the same plan. But although I put the other number the app still picked my default number and recharged it again on the same number.
                                      After couple of days, I finished the data limit for that day. Although I was supposed to get 1 GB everyday, I never got it after that. It kept getting deducted from my main balance.
                                      I have waited for days thinking it will be fixed.
                                      In the meantime I tried numerous time to contact the customer service but their IVR does not have the option to speak to a representative.
                                      399 has now cost me 1197.

                                      [protected]/04/2017
                                      [protected]/04/2017
                                      [protected]/05/2017
                                      I want two of the transactions to be refunded (399x2). And the initial offer for 70 days to be provided.
                                      Jun 1, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 01, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 1 May 2017.

                                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                      We look forward to receive the required details.

                                      Regards,

                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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