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Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Jan 6, 2026

Complaints 54732

Resolved

21975

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32757

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Airtel reviews & complaints page 1317

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello

I was earlier using the airtel postpaid no [protected]. That was a Maharashtra no. I used when I used to live in Pune.

But now I have shut down this no. but I have an amount of Rs 415.84 which I have paid in advance and now I need refund of that money.

Kindly send that money back to my bank account or if you send it via check send the check to my new address

Sumit Rawal, Honda Cars India LimitedPlot- A1, 40/41, , Surajpur Kasna Rd, Greater Noida, Uttar Pradesh 201306

Please call me on [protected]

Thanks and Regards
Sumit Rawal

Jun 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Mr. Rawal,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Visakhapatnam, Andhra Pradesh, 531001

Can you please activate the Airtel sim no.[protected]U

Num : [protected]

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Address: Bangalore, Karnataka, 560067

Website: Airtel.com

I have taken Airtel broadband connection (account number [protected]) in Oct 2016 after paying 3 months advance rental of Rs. 4304. After 1 month they generated bill, I raised complaint (ref no.[protected] and they promised to adjust the advance paid in the bill but kept on generating the bills for 2nd and 3rd month. I called customer care multiple times but they are completely useless and kept saying they cannot track my payment even after sending the advance bill paid receipt. I finally cancelled the connection after 3 months. Now their legal team is threatening me to pay or they send court notice.
Really pathetic service from airtel that customers have to go through this kind of treatment after paying ADVANCE rental. I hope they wake up at least now or else I will have no option but to complain the consumer forum.

+1 photos

Jun 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post dated 28 April 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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May 03, 2017

Updated by Kiran Kumar Reddy I have sent the bank statement and receipt to [protected]@in.airtel.com
as instructed by the customer care

May 07, 2017

Updated by Kiran Kumar Reddy Any update on this ?

Verified Support

May 18, 2017

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Rajkot, Gujarat, 360003

I got SMS from Airtel that I am eligible for 2 GB free data for 3 months and I awail this offer bit there after they increased my bill amount...

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Address: Hyderabad, Andhra Pradesh, 500072

Website: www.airtel.in

I am using airtel post paid connection from 1 year and the no ([protected]) was activated in march-2016 and they have barred my number april -27-2017.
Due to incomplete documents.

If i have not submitted proper documents how it got activated first time.
I have called customer care and nodal officer but no proper response and wrong information providing.

Jun 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Krishna,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Raipur, Chhattisgarh, 492001

Dear Sir,
I have Airtel Broadband connection in the name of hotel city palace, Raipur location, my landline number is [protected] and i want to change my bill plan 999/- + tax but as the airtel customer care asked me to send a mail on [protected]@in.airtel.com but i didn't get any response from that side my request to change for bill plan change so kindly help for the same ...

and change my bill plan to 999/- + tax pack in CG location

Jun 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Chennai, Tamil Nadu, 600011

I have balance in my account but when i make calls it says insufficient balance. I reached cust care and they said switch off your data as it might cause the issue. I tried and called them again and waa told will be resolved in couple of hours. I gave them 5 hours and called them. Now they say 24 hours. I think they expect their subscribers to wait until they get fixed and not sure when they will fix it.

Jun 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2017

Airtel Customer Care's response Dear Subramani,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 612001

I am recharge 399 to [protected].but no recharge. So pl recharge the amount the following the airtel no [protected]

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Address: Chennai, Tamil Nadu, 600087

Website: Bharti Airtel

I am airtel postpaid user for more than 10years

I got a message that after downloading my airtel app, I have to click in the box showing surprise offer to get 30 GB data for 3 months for Postpaid users & stated that immediately i will get a confirmation text message.

But it was not so. When i spoke to the customer care, they were telling it is not applicable for me. They told to send sms to 121 by typing SURPRISE. I did so immediately i got a message "sorry currently no offier is available for your mobile"

Why these big corporate companies to fool people for getting publicity

I will take it up further if this is not activated to me

mobile no:[protected]

Jun 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Mr. Balasubramanian,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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I tried to recharge my no through IVR selection. I was asked to press 1 for offers & I continued the same. 3 plans were told & it further asked me to press 1 to subscribe, when I did directly 799 plan was activated where as i wanted to subscribe for 899 plan. I had not given chance to select desired plan.

Spoke to customer care they dint resolve further they said to forward a mail to [protected]@in.airtel.com you will get a reply...

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Address: 110037

Website: Airtel

I am a Postpaid customer of Airtel since from many years. Today I am very disappointed to inform you that Airtel which is one of the most prestigious telecom companies in India indulge in a scam o[censored]nwillingness activation and services charge imposition to its customers for a mysterious so called service “ERO Video”. Like Airtel’s other customer I am also facing the same problem. From last two months; without any intimation & my confirmation this unwanted service get activated by itself, multiple times in each month, on my Airtel Postpaid number (98****1549) and its service charges (Rs 35 for each activation) get added up in my monthly mobile bill. So it is my request to Airtel, kindly investigates this matter of the scam which is being played by a mysterious website called “ERO Video” and targeting your valuable customers and don’t let such scam group to use your platform.

May 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Airtel Customer Care's response Dear Mr. Kumar,

This is with reference to your post, dated 28 April 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 600002

Website: airteldth

Please change my package to South India My Family since I am paying Rs 537 per month. My Plan ID is [protected]

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Address: 508207

Website: [email protected]

Pls provide data net conection

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Address: 110091

I have recharged my number with Rs. 399 and after 2-3 days it stopped working on my pc when I connected it through my phone with hotspot .

when I called customer care they are saying its not our problem and cut the phone

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Address: Jammu, Jammu and Kashmir, 180005

Website: airtel.in

I made a recharge of ₹399/- on 25-4-17 to my Airtel no [protected] according to plan unlimited calling and 1gb 4G data per day but they are not providing free daily 1gb 4G data. Whenever I use mobile data they are deducting balance from my main balance till now they have deducted ₹ 12/- Also, customer care executives r not giving any satisfactory answer. After a 5 times argument they have only refunded ₹3. And still free data is not provided. My complaint no CBNRD[protected] is still pending there.

Jun 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2017

Airtel Customer Care's response Dear Abhishek,

This is with reference to your post, dated 28 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Abhishek,

This is with reference to your post dated 28 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 09, 2017

Airtel Customer Care's response Dear Abhishek,

This is with reference to your post dated 28 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

angucool

from Karur, Tamil Nadu

Apr 28, 2017

Dear Abhishek281988,

Just write a complaint to TRAI About this to short out the issue. They will guide you as well as Service provider (Airtel).

Anguraj

A

Abhishek mani

from Noida, Uttar Pradesh

Apr 29, 2017

It generally happens if you are using a 3g handset with 399 plan.

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Hello hope you are doing well.i have an issue that whenever i tried to send message to 121 it shows failed while as on other numbers message goes easily.i called customer care and checked message centre number, everything is ok.Kindly fix this problem as soon as possible.
thanks
SHEIKH MUJTHADUL
R/O KHARPORA BANDIPORE
DISTT BANDIPORE
STATE JANDK
pin 193502
mobile no...[protected](postpaid)...

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Address: Indore, Madhya Pradesh, 452010

Website: in.airtel.com

I have made a complaint before regarding all the bill issues & they have committed me to give at last the waiver of rs 500. Bt they have not give me any waiver & now they are telling they will not give me any waiver.
My landline no.[protected]. The airtel company is totally fraud. First they make commitment & send me their commitment in return & after that they refuses us regarding all commitment. Never trust airtel company & its word. It is the biggest fraud company in india.

+1 photos

May 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 28 April 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Website: www.airtel.in

Airtel didn't take any action or acknowledge my following request made on april 27, 2017 through email.
—
Hi,

Please help me by reversing the wrongly recharged talk-time balance. I recharged below mentioned number on april 26, 2017 through paytm.

Details:

Correct mobile number:[protected]

Wrong mobile number:[protected]

Amount: 50

Paytm transaction #[protected]

Please let me know if you need any further details to do the needful.

Thanks,

Jun 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 28 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

May 01, 2017

Updated by Priyanka1811 I have still not received any update from Airtel.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 752101

Website: www.airtel.in

My house is located in 2km distance from national highway & its also in Bhubaneswar that is the capital of Odisha. But their is no airtel network since last 20days. Even their is Airtel tower in 200mtrs (tower id - ORNH01) distance.

This type of service can not be expected at all in the main town

Area - Naharakanta, Via- Balianta, Dist- Khurda- 752101

May 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 28 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 30, 2017

Airtel Customer Care's response Dear Mr. Tripathy,

This is with reference to your post dated 28 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 560100

Website: Airtel

I have taken airtel postpaid corporate sim on 17th april 2017, till now it is not activated, but after two days i have been trying to reach them on below numbers, they are not at all answering my call, i called them more than 20 times, they don't have minimum sense to call back/answering the call, take an action on them
Akshaya - [protected]
Jeethu - [protected]

May 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2017

Airtel Customer Care's response Dear Krishna,

This is with reference to your post, dated 28 April 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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