Airtel Complaints & Reviews

I am not getting 4G network on my number I have recharged my number on 21 April 2017 of rupees 244 for 70GB 70 days 1GB parday at that time i called airtel costumer they told me to upgrade my 4G SIM again and I got a new SIM but after some time for last friday night 28, April 2017 i called airtel costumer care then I went to airtel store they told me to clean up the SIM and try but still problem was the still there after that I again called airtel costumer care he told me that you have used your 1Gb so you are unable to used 4G on 29 April 2017 they are telling thet airtel 4G is working in your location and it is in good condition but on 30 April 2017 morning they are telling that there is no 4G network in my area it is clear that airtel Tellicom company is doing fake tv add thet shows that airtel 4G network is better than else
Please resolve my problem as soon as possible
John Roberts

I have recharged 349 for [protected] which gave me 1gb/ day for 28 days with unlimited calling. This was exclusively for 1 year. Validity expired on 29/4/17 and when I tried to recharge again it was not showing. Secondly, app offered 4gb for 28 days on recharge of 147 and when I recharged it though it deducted and showed successfull recharge, data was showing as only 1gb for 7 days. Thirdly, on recharge of 97 exclusively on the app which gave 400 local minutes for 28 days, on recharge it is showing just for 7 days. It this some kind of joke. Kindly resolve.

Dear sir

Few days back i have applied for portability from vodafone to airtel. On the same day i got call from vodafone and the executive was insisting me to cancel the port request and offered me rs 549 plan. I agreed with him and asked him to activate the plan and cancelling porting request. And same plan has been activated on my number. Still i was getting frequent call from airtel. I told airtel customer executive several time that i don't want to port and cancel my request. The same i had informed to vodafone customer executive (I also have the copy of email) and they told me that they have cancelled the porting request. Now today my vodafone network was suddenly gone and got the message from airtel that my airtel sim got activated. What kind of fraud from airtel is this. How can they forcefully port my number when i already denied for same.

Hi my no [protected]

Ince last month ive been receiving messages of vas automatically

Every day i spend 20 mins to deactivate all these.. But all these vas automatically deducted which is day light robbery and lots of torture

Pls pls do something

Called customer care no useeeee

I've a Airtel 4g sim but the sim is not working.it says out of service.the number backside of the sim is[protected]U.please help me ...I'm worrying about it...I can't even place a call...I'm living in India, Tamil Nadu, ramanathapuram, paramakudi.i will hope to see you will resolve this problem. .

My mother always uses to recharge for the next month's data pack before the previous months data pack would get over so that the left over data can be carry forwarded. She did the same thing yesterday but airtel didn't do so and she lost 1.5 GB data worth Rs.300 and after calling customer care they said they cannot do anything about it. No wonder Airtel is falling down. So not customer friendly.

Hello sir,

A mobile no. registered on WhatsApp [protected] is disturbing my family members and chat with them by telling a fake identity of my family members and chats vulgarly. He copies the details and chats with another in such a way that he is one of our family members and gives a fake identity of one of family member and shares information. He is a threat to my whole family. Please check the phone number and kindly find who is this person. It can be a threat to nation too. Someone is intruding into our personal lives, please check the number as soon as possible.

Thank you!

I am arunkmar g pandit using airtel sim [protected] from almost 5 years, recently i opted for unlimited calls plan of rs 349, it worked for 3 days and again started to charge normal rates, i once talked to costumer executive but he gave wrong number to enquire.
I want justice to my money so i request you to continue the plan service to prescribed period, or else stop giving adds about the plan and i will quite airtel very happily for its worst service and money making stratagy.

Account details:-
Account no. - [protected]
Landline no.[protected]

Airtel service person no.-
Sales team: - shankar - [protected]
Installation team: - gaurav[protected]

Complaint id:[protected]

Internet plan-
899 16mbps 60gb

Airtel customer care,

On 14th april 2017, i've applied for my new broadband connection at my house.
The salesman (Shankar) assured me that i will get a connection within 24hours (But i got after 4days).
He took installation charges of rs 500. (Cheque on the name of bharati airtel). He assured me that i will get a landline phone along with my connection.
On 18th april 2017, your men (Gaurav) from installation department came to install connection at my house.

To my utter surprise, i was informed by him that: -

1. I won't get my landline phone since the sales team hasn't passed the
Request.
2. I will get a speed of 2mbps instead of getting 16mbps since the
Sales team has directed to do so. (That also only when i enquired
After running a speed test on my mobile).

The very next day i dialled 121 from my no. And i was assured that the problem will be fixed by 22nd april 2017.

Even on 28th april, it wasn't resolved, and it kept on showing that my complaint was open.

I called shankar several times, and he also kept on saying that i will receive my phone on next day (Every time).

For the speed, he said that only 2mbps was feasible in my area.
That"s not true! My freind is getting a speed of around 8-10mbps!!!

You have published false advertisements claiming of providing 16mbps speed at my locality. You haven't informed even during the time of registration that i will get only 2mbps!

Either you provide me
-with the instruments (Landline phone) within a fixed date
-and install a speed of 16mbps (Because i am paying you for that!
There is no excuse of feasibility, you are charging me, so it's
Your duty to make it feasible), and if you can't then don't charge me
Full amount
Or have me a disconnection with full refund.

Airtel is the costliest service provider in my area, still, i chose it because of its service they provide, which they yet failed to provide!
Even my previous service provider was providing me with a better service!

Please 4g network available karaye villages and post deogaon tahsil rithi disstric katni madadya Pradesh m.n.[protected]

They are saying they are providing unlimited calls n data but they didnt give data n calls, they only provide 1 gb data only one time

Dear Sir/madam

I want to change our airtel prepaid number to postpaid but your executive can't help to do this prosses.
Please solve the problem

Regards
Narendra Mohan Srivastava

I had applied for the change of ownership. Address verification was carried out sucessfully on 25th April, 2017 for which a text mes was recieved by me. I had been visiting AIRTEL Store, Sector 35, Chandigarh for the updates and being attended by Ms. Shikha. She without refereing or checking the status used to inform that the ORDER has not been generated. I contacted customer service number, who was very cooperative in checking through the problem that child numbers were attached though not in use.

Today was my 4th visit to the store for this purpose when I was surprised to note that Ms. Shikha could't recollect that I had been visiting her for many days.

The Manager informed that Ms. Shikha did't follow, however, she was supposed to update the status and had been negligent.The proceedure have been restarted today with getting my documents again without giving any time line for accomplishing the work.

If the customers have to call the customer service number and every time required to spend 20-30 minutes for resolving the issues, WHAT IS THE NEED OF RUNNING OFFICE/STORES LIKE SECTOR 35, CHANDIGARH.

I recharged for 110 local and national sms pack with rs 11 on 28.04.2017. But each sms is charging airtel rs 1. Even though i recharged sms pack. Customer Care is not responding. Pls its urgent for me sms pack. Resolve my provlem prioritybase.

Dear airtel,
I am a corporate customer with more than 700 sim of airtel for my companies and I had been allotted mr chandrashekar-[protected] from airtel, hyderabad division for handling our company but from past 25days I being the owner calling him daily but he is not even responding to my calls.this kind of worst treatment is making me shift to other network.we expect a prompt response when we have any issue but this kind of...

My customer id for airtel dth is [protected]. I had recharged for cbs channels way back in jan 2012, after a year or so airtel discontinued the channel but still charging me the top up done for these channels every month.
How come you can charge for the channel which you only discontinued and that too from such a long time, when i spoke with the customer care guy they told me sir you should have informed us earlier so that we should not have charged you, after explaining it to him that you are not showing that channel no more on airtel digital tv so you should not charge it how come a subscriber will tell you that you discontinued the channel then wave off the charges.

Isnt it very basic that if you are discontinuing the channel from your viewing list then you should even drop the charge of top up of that particular channel.

Even a # will also know this.

I wanted to get it converted my SIM from prepaid to CUG postpaid as I m working in max hospital. The person who comes for promotion of Airtel provided me SIM but from past 15 days I m made to run behind them for networks as the SIM is not active till now. I was feeling that I should not have converted the SIM. Finally the reply I got from customer care is that u may get the complaint done via Airtel site as we are not getting as response from backened regarding your SIM. If I have taken the SIM of your network than u should provide me your services neither diverting me here and there. I m very disappointed as I m using other two numbers of Airtel so I have a trust on your network but it seems you people really don't care about your customers. My number which is not active till now is [protected]

Dear sir pls check my Internet settings. I m trying to calling you on 198 but they doesn't give any response pls check my connection.. My mobile no [protected]

I have recharged with a pack but its not working airtel prepaid no. [protected]

Hai sir /mam,
I had a postpaid mywifi modem connection which i took when i was working at hpe. I took it from a offer at capegemini and the offer was for rs 500 wifi modem with sim. And was 7 months i used and i resigned the job on the next month itself i closes the airtel account i called the postpaid team to give back the modem, and i go to airtel store at banaswadi to give back the modem they told no need to give back, i never got mail for the amount due still now in my mail id. Today morning i got a call from airtel regarding ur outstanding amount is 4000. I called the airtel postpaid team they informed me that airtel has charged me the amount for wi-fi modem. When i took the modem the offer was for rs 500 corporates u will get modem plus connection. And how airtel can take the modem fee. And the bill amount 4000. Am requesting u to help me in this case. If not then i have 3 airtel numbers.. My concern is that how can airtel cheat peoples like this. Airtel people told for rs 500 u will get modem. And now u are charging me 4000. The last day when i closed this prepaid i went to nearby airtel store to give the modem its not my mistake please take this modem from me i don't want. Concerned postpaid number is [protected]. Expecting positive and fast response from u sir /mam.