Airtel Complaints & Reviews

GAMEPIND activated automatically on my Airtel number and keep on deducting around 100 rs every time.
please stop / unsubscribe GAMEPIND.

my mobile: [protected]
service: Airtel - Telangana

Dear airtel team, hi i was using my mobile no. [protected]. I had port my mobile no. Few days back.& than i talk with airtel coustamare care. As per airtel rs. 595 is pending to refund & then they suggested me use online refund for your money. It has been proceed few days back. But till now i have not received my payment from airtel. What is next to get my payment from airtel. Rahul mishra.

This complaint is regarding, I have done recharge on my number [protected] on 3 may from website(https://www.airtel.in/prepaid-recharge) which was initiated, then failed due to technical issue .i have emailed them 4 to 5 time, they emailed back with concern registered with reference number CONRC[protected], i completed all the requirement they asked for still I did not get my refund of 346 rupees . their customer care never picked the call, even i forward my complaint to [mailto:nodalofficer.[protected]@in.airtel.com] . even they did not concerned about any complaint.

All,

Kind attn : mr gopal vittal (Regarding [protected])

I am writing email again to let you all aware what is issue going on

1) on the date 15.04.2017 i raised the mail to disconnected my service (Email is attached for your ready reference) as you can also check with your system as i received mail answer on that.

After so many reminders and phone calls why my connection did not disconnected even after 15 days for which your team is talking about.

You are again and again writing email that my complain raise on 29th how can you able to speak such liese even i have a written proof from your team.

First let me know why so much time is taken by airtel to disconnected my service

2) on the 7th may 2017 while i was talked to mr. Sagar and minakshi (Note i again call to airtel to disconnected the service) then action was taken against disconnection.

While suffering these all issues i paid amount my monthly bill, now why am i responsible to pay extra amount as we knew that it is all your mistake you did not disconnect my service and also on the phone i was assured by your airtel team that after 24.04.2017 no additional amount will be charged.

If you will harass me by dropping emails and phone call then i will disclose your face on the social media that hoe you are cheated on me you are the soly responsible why are you not disconnect my service on the 15th april or at last with in 2 -3 working days.

It was me you trusted on airtel and paind my amount, you are thinking that you will be successful to cheated me that it is your mistake may be airtle is big name but now i will go to consumer court and show them all emails.

Naina

Dear sir/mam,
I bought a new airtel sim @rs 400. Offer 1 gb per day 4g data but not receiving 4g network in this sim specially. Previously i had same problem but it was resolved after 2 weak. Airtel challenge for a open network now i want to know where is open network. When i visited airtel store they are not responding well. I also contacted airtel call centre. What i do plz help me.

On may 22, i got an offer for my mobile number [protected] that 4GB 4g/3g data for 28days.
As per the offer i recharged for 147 and i got only 3GB net balance.
I didn't get the remaining 1GB net balance.
It feels hard when they didn't give that what they said.
I couldn't use internet.

I have recharged my Mob No.[protected] online with Rs.349.00 on 22/05/2017 by Order no.[protected]/DC Tran No.[protected]. My account is debited but the airtel balance is not received. On calling the phone numbers available on website I was unable to the get the correct person to address my grievance. Please look into the matter and see my talktime recharge of Rs.349.00 is credited to my number.

Ac no 71013197
Circuit 6834035
8 mbps
Our contact no [protected] mr ronald
We tried your[protected]
Not atending call
We are paying every year 4lakh for the leased line
Every time we try to reach whenever we have problem we are not able to register our compliant as we feel this is a tacktis of airtel so that keep atrack record of no compliant.

Hi,

Mobile number - [protected]
Relationship number [protected]

I am currently using above Airtel post-paid number, Kindly note that during may bill period 07th April to 07th May 2017 my data connection has been disconnected by Airtel, when I called Airtel customer care for the same as details below,

Call 01 : As they said, Airtel customer care executive raised complaint for the same & assure that concern department will resolve your issue within 48hrs (Note:- same time in My Airtel App showing 10 GB data is pending / balance to use)
Call 02 : Airtel customer care executive explain the resolution of above complaint is ‘’all data (13 GB) has been consumed & you don’t have data balance in your account’’ (Note: how can Airtel can show uses of 10 GB data within 1 day).
: When I asked details of data uses, Airtel customer care executive answer me that they don’t have any details & ask me to wait till generate the bill. (Note – during the conversation I have informed your executive that I need that bill with proper data uses details & if that bill is not showing properly then I will not pay single amount against billing amount)
Call 03 : Once again I have called Airtel customer care to know about my bill generate / issue time, Mr. Dheeraj (Airtel customer care executive) was there on other side & when I discus my problem with him then he have suggest me to change the current plan. During our telephonic conversation Mr. Dheeraj advised me that following benefit - no need to pay extra charges for new plan changes, I can use 4gb data, Airtel data offer (10 GB @ 100 RS per month ) will be continued without any changes.
Call 04 : Airtel data offer (10 GB @ 100 RS per month) has been disconnected & as usual once again I called Airtel customer care & answer was from Airtel executive is “That Airtel data offer plan will be discontinued automatically if you change your plan & we are unable to help you on the same’’ (Note : I lost 10GB data offer because of Airtel executive wrong information)
Call 05 : Received Airtel Bill on 10th May 2017 & that bill was not showing proper details of my data uses. Again I have called Airtel customer care to know my bill details, Ms. Anmol was there & I explained her again all above matter. As usual she apologise & not able to help on the same. After long conversation she transferred my call to Supervisor Mr. Sandip Dep & same time he also not able give proper data uses details or wave of my billing charges. When I was not happy with his answers he have raised complaint to higher authority & assure that within 3 days I will get a call from that concern department with proper solution.
Call 05 : After 5 days I again called to Airtel customer care to know my above complaint & Airtel executive answer me that Mr. Sandip was not on the floor & you will get call within 30 minutes
Call 06 : No call from Mr. Sandip so again called Airtel customer care & this time executive have different answer that Mr. Sandip has gone for lunch so you will receive call within next 30 minutes
: After 15 minutes I received call from Mr. Sandip so I have asked him about my compliant which he had raised to higher authority but answers from Mr. Sandip is very disappointing which is 1 - If higher authority found that complaint is not genuine, then they will not call you or inform you about the same 2 - Mr. Sandip don’t have authority to follow up with that higher authority 3 - Airtel customer care are unable to give you proper data uses details or wave of my billing amount. 4 – Please send email to customer care & only they can help you on the same.

During my last call with Mr. Sandip Dep, while I am complaining above situation which I am suffering from last month & at the same time of our conversation he was laughing on me which is unprofessional, when I have showed some anger on him then he was like i[censored] talk rudely with me then am not gonna help u or listen your complain also he will disconnect the call & next time I will not get help from his side. He don’t have any idea how to talk with a customer.

Since the time i have converted my post paid airtel no. to prepaid, i am not able to recharge it online. This is very urgent. I have complained about it twice in this 4 month period. They just say that they have registered complaint and they will
I see what is happening but it doesn't happen that way. And moreover I just did this two time. It is very tough to find their complaint no and talk to a representative directly. When ever I try to recharge it says enter a valid mobile number.
I have been facing this issue since 4 months.
Please resolve the issue .
Please help asap.
mob no : [protected]

Getting call from this number [protected] again and again and saying aap se baat karni hai, please take some corrective action.

Dear sir,
Kindly consider the following stated matter, and do the need-full.

1. Recharge date and time :22/05/17 9:50pm
2. Recharge amount :399
3. Correct number :[protected]
4. Wrong number :[protected]
5. Website from where recharge was done :airtel app (Airtel18/pb/prepaid txn#[protected]
6. Alternate contact number [protected]
7. Reference sr pr[protected] and complaint no. [protected] (Mr. Sagar), he assured that the matter will be sorted out and i have to e-mail it at [protected]@in. Airtel.com, but till now i have not received a positive reply.

Best regards
Kapil arora

Hello!! are you going to listen to your customers their are many customers who have given complain on similar topic but where is the reply from your side. Its not gonna work it was such a nice channel if you think that cartoons are made only for kids then you are wrong we all deserve to see our favourite shows yes we can see through internet but what about the people who don't have access to it. Please add animax back to airtel please it's a request we all customers need it please put it back please.

I am online recharged by paytm for [protected] airtel number. But payment received from your side. So please refund of Rd.349 to my account. Get me back as soon as possible.

Transaction id #[protected]
Transaction amt: rs 349.00
Transaction mode: airtel app
Date of transaction: 20/05/2017
Handset: 4g
Sim: 4g
Mobile# [protected]

Dearsir

I have a 4g handset and a 4g sim then why i did not receive 1gb per day on airtel app transaction of 349.00 (Transaction id #[protected] done on 20/05/2017.
Now they are saying that you will not get 28 gb but only 1gb.
This is pure cheating because airtel app clearly said recharge of 349 gives unlimited call and 28gb data for 28 days for 4g handsets with 4g sim.

It is a fraud and this kind of cheating forces a person to port
I hope they notice this and attend to my grievience
Thanks

A. Chadha

[protected]

Alt # [protected]

I have bought a new airtel sim card on 16.05.2017 and submitted all the required documents but it is still not activated. Please guide me what to do.

Dear Sir/Madam

This is to bring to your attention that I have been holding the Airtel Prepaid number [protected] for more than 11 years now, residing in Bhopal. I recharged it for 200 INR before leaving for abroad in December 2016. My mobile had been showing inactive status all this while. Today (23rd May 2017) when I called up the AIRTEL customer care in India following an international recharge, they told me that this number was no longer allocated to me. I was constantly assured by airtel that this number belonged to me till 2031. The sim is still with me and they allocated this number to someone else without even notifying me or taking my consent within a period of less than 5 months. This number is registered with several confidential institutions including my banks and such a behavior from AIRTEL is highly objectionable. I therefore request you to help me get this number back ASAP.

I have opted for Porting my Number [protected] from idea to Airtel. I had received my UPC and it got successfully processed on 9-May-2017. I received an sms saying my Porting will take place on 22-May-2017 . Now after my previous network is gone on 20-May-2017 and I insert the new Airtel 4G Sim card in my phone, I am not being able to make outgoing or incoming calls on the new sim Nor even on the old sim. I am stuck without any network connection in my number. This is absolutely a nightmare and a situation that cannot be accepted..i asked for help from the customer care 121 and the store where i got the sim but no one help me..my new sim no. Is[protected]U

Have purchased airtel Top-Up Recharge of Rs. 20/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial No:[protected]

Secret Pin:9945065*********

My Mobile No:[protected]

I have complain several time but there network is getting poorer and poorer.

They provide no resolution and networks are week.

They charge us money in return we get nothing.